We are looking for a professional cleaner to join our amazing team for the long term and be responsible for cleaning the common areas of residential sites, such as lobbies, lifts, recreational facilities, carpark, and waste management which includes moving bins to council collection area and bins and garbage rooms sanitation.  

We provide our services throughout CBD, Eastern Suburbs and North Sydney (close to train stations).

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available: 

• Monday to Friday from 9am to 2pm

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Family Law team

LEAP Family Law is a team of experienced family lawyers, legal professionals, skilled developers, innovative LEAP designers, and client focused operational experts. With family law practice in mind, this newly formed team has embarked on a journey to enhance the core LEAP product and introduce new tools designed to address the unique challenges in family law.

What you'll do

As this team focus on building and improving more Family Law specific products and features, the Product Specialist will create global material to ensure that internal and external teams are up to date with these product releases and updates. You will work with developers and content teams to get the up-to-date information that you need, and you'll use your exceptional communication skills to deliver this in a variety of forms including documentation, training videos and webinars. You will see this through to client feedback ensuring client recommendations are communicated appropriately to developers. Your day to day will include:

• Creating and editing online knowledge articles for all LEAP Family Law products
• Producing Release Notes for product releases
• Training new and existing staff on using the software and demonstrate new features
• Producing videos for Marketing purposes and online learning platforms
• Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements
• Translate highly technical language into a voice for business audiences
• Proactively seek new and innovate ways to produce and share content

You are proactive, hardworking and highly motivated to build your career in LegalTech. On top of that you'll need:

• At least 2 years of LEAP product knowledge.
• Advanced writing and communication skills, including editing and proof-reading
• Strong attention to detail and the ability to express complex technical ideas in a simplified way
• The ability to work across multiple product lines with high attention to detail
• To be a confident speaker with outstanding presentation and facilitation skills

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

• We build and develop a market leading, “Legal Tech” product, with offices in Australia, New Zealand, United States, Canada, United Kingdom and the Republic of Ireland.

• We are committed to innovation and global expansion of our products and are constantly utilising new technologies to better our client experience.
• Our hybrid work environment offers the best of both worlds, whether you prefer to be in the office or work from home you have the flexibility to work however suits you.
• We encourage our employees to have a voice and to collaborate with each other to work on technical solutions, of course we have company visions and goals, but we want you to help us achieve these!
• We will invest our time and money in you to help develop your career. Open discussions and reviews will help us understand your career aspirations, maybe it’s a new certification you are after or an internal move to a new area, we will support you and your goals
• As a LEAP Family Law employee, you will receive a competitive salary and bonus that is reviewed regularly, paid learning and development opportunities, access to an employee share scheme that has been highly profitable, free platinum gym membership, great parental leave policy, social events and MUCH MORE!

• Supporting Account Management team in day-to-day management of all key accounts
• Conducting digital store checks ensuring accurate and timely setup, pricing, placement and use of assets
• Maintaining up-to-date new release trackers for all key accounts
• Bundle creation
• Delivery / coordination / approval of trade marketing assets and submissions for accounts
• Assist with creation and sell in of product presentations, including quarterly sell-in decks
• Take screenshots and collate platform coverage support deck for all key releases and key promotions
• Supporting team on price promotions including building submissions, loading pricing information into studio systems and on all client specific platforms or forms, and promotional store checks
• Event & screening coordination support, including direct contact with key account contacts as required
• Capturing minutes and actions from account and internal meetings as required
• Copywriting for the International Distribution newsletter
• Other ad hoc coordination tasks for Account Management team as required
• Monitoring competitor and industry changes that affect sales activities, both directly and indirectly, and researching current market trends