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We are FIS. We are a global Fortune 500 Fintech; our technology powers the world’s economy changing the way the world banks, pays online and invests and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start making an impact with a career in fintech, we’d like to know - Are you FIS?

About the role:

As an experienced Kubernetes Engineer (AKS/EKS/OpenShift preferred) you will design, implement, and manage robust Kubernetes implementations, ensuring the stability, scalability, and security of containerised applications for a major banking client. You will collaborate closely with development teams to optimise DevOps processes, ensuring seamless application deployments and management. This role will be based in Wellington.

As a Kubernetes Engineer you will be responsible for maintaining a reliable, efficient container infrastructure that can adapt to fluctuations in demand. You will also:

• Design, implement, and manage Kubernetes clusters to support diverse applications and services

• Automate infrastructure processes using Infrastructure as Code (Terraform) practices to enhance efficiency

• Work closely with development teams to optimize DevOps processes, integrating Kubernetes with CI/CD pipelines (e.g., Harness, GitLab CI), automating application deployments, and providing guidance on containerization best practices

• Ensure the performance, scalability, and reliability of Kubernetes environments through continuous monitoring, optimization, and troubleshooting

• Implement and maintain best practices for container orchestration, deployment, and management

What you will need:

• Strong knowledge of Kubernetes architecture, deployment, and management Certified Kubernetes Application Developer (CKAD) certification is highly desired).

• Extensive experience with containerization (Docker) and cloud platforms (AWS, Azure). Familiarity with AKS and EKS is beneficial.

• Demonstrated ability to design, develop, and deploy scalable, cloud-native applications.

• Proficiency in scripting languages (Python, Bash, etc.) for automation and CI/CD pipelines (Harness, Ansible, Bitbucket Pipelines).

• Demonstrated ability to design, develop, and deploy scalable, cloud-native applications.

• Solid understanding of cloud-native technologies and microservices architectures.

• Experience working with distributed systems, Linux software packaging, and networking/security principles.

• Excellent problem-solving, communication, and collaboration skills.

What we offer you:

• An opportunity to work with a Global Fortune 500 Fintech in Wellington

• A flexible and collaborative work environment working on a major Fintech project

• A competitive salary plus benefits including medical insurance and personal insurances and employee share scheme

#LI_TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Cross trains on products serviced in the field and displays proficiency in servicing either the Trace or X-Ray product line. Willingness to work on special projects, some of high visibility, as assigned. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel & Power Point) to provide clear, concise information summaries as needed.

Troubleshoots, services, installs (deploys) and repairs either Explosive Detection Systems (EDS) or Explosive Trace Detection (ETD) equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.

This is a Fixed term contract role for 2 years.

This role will have the rotating roster.

Responsibilities:

• Responsible for meeting daily service needs and driving customer satisfaction
• Installs, repairs, and maintains equipment in the field; provides customer training as required.
• Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
• Order, install, and return parts and manages repair parts cycle time
• Reviews all logs for open issues and prepares formal reports to customers as necessary.
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs.
• Ensures that tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable.
• Seeks to provide technical support to customers and other service professionals as required.
• Possesses a solid level of technical knowledge on the main company’s products in the region.
• Establishes and maintains a close relationship with senior level FSE’s and Product Specialist to support the needs of the customer and remain aware of current technical trends.
• Exercises every available measure to control and minimize costs.
• Comply with and ensure department compliance with Company health, safety, and environmental policies.
• Other duties as required.

What you get to do in this role

• You will build the tools and infrastructure needed to make the mobile team as efficient as possible. You will help keep the mobile CI/CD pipeline running at top speed. We need smart and passionate engineers who are obsessed with squeezing every bit of performance out of a build system. You will ensure our apps are safely delivered to market. You will work side-by-side with app and test engineers to ensure consistent, high-confidence delivery through our CI/CD pipelines. We have a system running today but need to take it to the next level of scale, flexibility and availability. You will have a direct impact in shaping that future.
• Build, maintain and operate our mobile app CI/CD pipelines.
• Create the next generation test infrastructure for our mobile apps, focusing on scalability for a large geographically distributed team.
• Track and monitor build metrics such as code coverage, build times, build queue times, usage/consumption for build agents, and chart them overtime.
• Increase developer and release velocity, improve code health, improve code security by surfacing vulnerabilities, and build developer tools.