What you get to do in this role

• The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. 
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.  
The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.  

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Senior Electrical, Instrumentation and Control (EI&C) Engineer Illawarra region.

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering, and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is that the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

https://youtu.be/oyYTVBZvqHI

How will your ideas contribute to shaping what’s next?

As our new EI&C Engineer, you’ll be a vital part of the Industrial EI&C team who are changing the way we design and deliver major works to be carbon neutral and sustainable.

Your role may include:

• Preparing detailed design of LV/ELV electrical, instrumentation and control systems.
• Configuration, programming, and development of PLC/HMI/SCADA/DCS platforms.
• Selection and configuration of VSD, electrical devices, instruments, and sensors.
• Providing solution for clients’ technical needs.
• Preparing technical and fee proposals for tenders.
• Client liaison and support.
• Project engineering and planning.
• Travelling to clients’ site (Illawarra region)
• On-site testing and commissioning.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained.

We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options.

You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University.

Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar engineering role previously. You would require having and demonstrating these:

• Completed a Degree in Electrical Engineering recognised by Engineers Australia.
• A minimum of 5 years’ post graduate experience across all project development phases from concept design, FEED, and detailed design to site commissioning of industrial projects.
• Experience with PLC, HMI, VSD, SCADA, DCS, instruments, industrial networks, electric motors, switchboards, and MCCs.
• Applied knowledge of relevant Australian Standards including AS 3000, and AS 3008.1.1.
• Experience with Safety in Design practices, risk assessment, preparing proposals, project engineering and planning.
• Ability to travel and work on clients’ sites.
• Ability to proactively interact with clients, stakeholders, project managers, engineers, and designers from other disciplines to provide the best solution for clients’ requirements and deliver project deliverables with highest quality as per the schedule.
• Excellent communication skills, both verbal and written to be able to interface with clients and internal stakeholders effectively.

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet.

Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us.

So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued.

Visit our website to learn more at www.aurecongroup.com or you can apply right now!

Regional Overview and Travel Requirements:

• Must reside in:  Sydney, NSW Australia
• Region covers but not limited to:  NSW area
• Travel:  ~80% including overnights
• Reports to:  Director, Sales Operations and Administration

Position Summary:

We are seeking a passionate, driven Field Service Engineer, to take outstanding care of our customers. This involves providing service support on a broad range of technologies including sophisticated laser and optical delivery systems, radiofrequency, and CO2 devices. The ideal candidate would have a strong electronics background and field experience. This exciting position interacts with sales, technical support, engineering, clinical, and marketing.

The individual will contribute to the support of our customers by servicing existing and new medical technologies/applications. These systems will be located at KOLs, dermatologists, plastic surgeons, and other practitioners throughout the territory.

Duties and Responsibilities:

• Provide outstanding professional, courteous, prompt and skilled technical service to Cutera customers.
• Responsible for the operational quality of the system and instructing customers on the operation and maintenance of the system.
• Responsible for documenting all service activities in compliance with FDA requirements.
• Develop resolutions to critical troubleshooting problems; resolve complex issues in creative and effective ways.
• Use people and technical skills to make the customer interactions a positive, pleasant and memorable experience.
• Work closely with Area Sales Manager and direct Manager to identify customers for upgrades, new purchases, contracts, and additional customer training.
• Identify error codes, re-occurring problems, or odd troubleshooting solutions to direct Manager and R&D to solve problems and directly contain department material expenses and company costs.
• Ability to flash update software and firmware.
• Act as company liaison with the customers on customer care and technical matters with in-house administrative and manufacturing personnel.
• Continually promote service contract revenue.
• Timely submission of RMAs, closing calls, and expense reports necessary.
• Other duties as assigned.

What you get to do in this role

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

This support engineer's SME team is the User Experience Team.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Providing other teams with the tools and ability to accurately measure relevant performance metrics, which reflect users' experience.
• Building and maintaining tools we use to test performance in our builds, tools to give feedback on performance regressions in pull requests, tools to measure real user performance metrics, and tools supporting engineers to accurately instrument performance metrics.
• Harnessing the performance data we collect from real users or from synthetic monitoring applications to find areas where we can improve performance for the user experience.
• Collaborating with the team and other engineers outside the team to find issues in the whole product and communicate clear action items. Empowering other engineers is one of our team’s core values.
• Advocating for and supporting company-wide initiatives for Open Telemetry and tracking real users performance metrics.
• Working with performance profiling and debugging tools in your web browser of choice. These are tools such as Chrome DevTools, Lighthouse, WebPageTest, and others.

You're probably a match if

• Passion for performance debugging and benchmarking.
• Knowledge on common performance issues: what bottlenecks the browser main thread, network requests, and anything related to rendering pixels to the screen in a browser.
• Knowledge of JavaScript and web technologies (HTML/CSS)
• Experience developing rich applications with HTML/CSS/JS
• Ability to write high-performance, reusable code for UI components, including appropriate testing
• Experimenting with technologies and architectural patterns that will improve the way we develop features to make fast performance a default.
• Experience with taking part in culture-shift initiatives across the company 
• Ability to work with stakeholders across the company and organization levels and manage up
• Ability to be empathetic towards users having slow/janky experiences using Canva as well as towards product engineers using our tools
• Minimum 3 years experience
• Computer science fundamentals

Bonus experience

• Experience with Real User Monitoring and Open Telemetry
• Experience using data monitoring and business intelligence platforms like Looker, Datadog or Mode. 
• Experience with automated browser E2E testing
• Experience with developing CI & Build tools
• Experience with full-stack web development or backend for frontend work, like Android development.
• Experience with developer advocacy and evangelising, like giving technical presentations, talks, and speaking at conferences.

The Role and the Team

Performance is important for us in Canva. We want to be the fastest graphical design tool in the world. The Performance team is set to achieve this mission. We are building a performance culture in Canva and to do that, we are looking for engineers with an interest in performance, how to debug and measure, and changing the way we work to allow fast performance by default.

We'd love to hear from you if you fit one or more of these:

You are a fan of solving performance issues and know how to debug and propose solutions ranging from a practical quick fix to a standardised change to roll out across the company. You understand the reasons behind why every performance metrics are different and how it relates to the user experience. You know how to measure performance from synthetic measurements to collecting real user performance metrics. You have experience in creating a system for automated performance testing and know how to effectively fit this into a developer’s workflow.

You will be exploring new ways to improve our engineering practices. Your work would be getting more useful insights to show how performance issues affect us, finding engineering best practices and communicating how to use it across the company, building tools to make sure the code we write are up to our performance standards, and being the performance evangelist in the company alongside the rest of the team.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Want to know more?

Please get in touch with Steven Sinatra!

About Us:

Client is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. Client helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.

Client has made few major acquisitions last few years as a part of strategic business transformations. Global Business Operations is a corporate team that oversees and manages company-wide processes for sales enablement, operations and compensations. Major business units have their own Business Operations who work closely with Global Business Operations.

About The Client

The client provides financial crime prevention, compliance and risk management products and services to the financial services industry and is a Market Leader in these areas.

Main Responsibilities and Deliverables:

·        Develop/Configure software feature(s) according to design document & enterprise software standards.

·        Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies

·        Planning and Performing Unit and functionality testing to ensure fit to design.

·        Customer interaction for any technical queries and discussions

·        Supporting client in performing user acceptance testing

·        Provide suggestions to address client requirements while staying within product framework

·        Interface independently with various R&D and PS Groups and with Customer Support.

·        May occasionally need to work on client site And/Or in different time zone

Experience: 4 to 7 Years 

Qualifications / Education:     

·        BE/B.Tech with Practical relevant experience/knowledge

·        High level English (verbal & written)

·        Proven experience in operating within a global environment

·        Experience working in a complex matrix environment

 Professional Capabilities            

·        Proven and Hands on experience in PL/SQL, SQL and Databases (MS-SQL, MySQL, Oracle, etc.)

·        Hands on experience Unix commands and shell scripting.

·        Experience of working in AWS environment will be an advantage

·        Financial market compliance domain experience will be an added advantage   

·        Actimize (AIS/RCM/UDM) knowledge/Development experience is a plus

·        Experience in web applications: J2EE, web & application servers will be an advantage,

·        Experience in HTML, JavaScript & CSS will be an advantage

·        Analyzes information and deduces conclusions within the wider professional space

·        Familiar with coding concepts for ensuring high scalability, multi-user, secured coding

·        Experience in Financial Market Compliance / Communication Surveillance Solution would be an advantage

 Personal Leadership     

·        Good verbal and written communication skills

·        Ability to work independently & complete complex tasks.

·        Problem solving skills, analytical mind with high ability for self-learning are essential

·        Actively seeks information, and shares knowledge with others

·        Actively engages others in work done, to expand and broaden professional domain knowledge and know-how

·        Has high-attention to details and works well in a dynamic and stressful environment

·        Mentors junior members of the team

·        Performs code reviews

Business Impact

·        Holds full domain responsibility

·        Displays conceptual thinking and professional discretion in area of responsibility

·        Applies independent judgment

·        Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors

Electrical Engineer

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Are you driven by the opportunity to work on some of the most significant project in Australia and to learn from the best? We are.

Technical eminence, innovation and digital are at the heart of everything we do. Are you excited about the future?

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

We embrace flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.

Are you looking for the opportunity to be who you are truly meant to be? The opportunity to be recognised for your contribution to meaningful work that will create a better future for people and the planet.

What will you do?

This is an opportunity to work on technically complex, iconic power infrastructure projects, at the time and place that suits you and your work community.  

The opportunity for you to expand your power knowledge through continuous growth and diverse experiences working with some of Australia's biggest energy clients, to help you become the best and truest version of yourself while tackling some of the biggest challenges facing the world. 

We are looking for engineers to join our Transmission & Distribution team working within our Energy business within a number of our teams. We are particularly looking for experience in

• Power Systems Engineers
• Transmission Line Design Engineers
• Substation Primary Design Engineer
• Substation Secondary Design Engineer
• Substation Project Managers
• Design Managers - Transmission Lines

If you don't have experience in either of these fields, that's perfectly fine. If you come from an electrical engineering background and are interested in delving into the realms of power systems or Transmission and Distribution (T&D), we invite you to apply. Your curiosity and openness to new experiences are what we value most

About us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. 

Have a chat with us about flexible work arrangements.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Interested? Then express your interest now!

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team

The Humanforce Integrations team is a development team that looks after the 3rd party integrations with MYOB, PayrollMetrics, Xero. We are an essential and collaborative team that often works on greenfield projects with focus on research & development and is critical to the ongoing success of the Humanforce business and its customers.

Who you are?  

You'll join our integrations squad as a Software Engineer, playing an important role to continue building key integrations for our customers. You'll work closely with senior engineers on building best practices across the team to ensure we continue to build seamless integrations across our multiple product suites and third-party integrations.

This role has a direct business and customer impact, ensuring every customer can seamlessly interact with our entire product suite. You are someone who is passionate about building greenfield projects, enjoys discovery work and thrives on collaborative working, across multiple business groups. You will have the opportunity to work with internal stakeholders for integration changes and releases. This includes the product, security and DevOps teams. As well as liaising with other engineering teams.

Join us at Humanforce, where your expertise will redefine work and workforce management!

What you will do?

• Full Stack Development: Write high-quality quality maintainable and readable code across our services. Contributing to the team's incremental feature delivery in an Agile environment.
• System Design: Build designs and architectural approaches on how to integrate with our complex product suites.
• Pair and teach: Program side by side with team members on tough problems, and clarify understanding with insightful code reviews.
• Tackle Tech Debt: Dedicate time to uplift legacy areas of the codebase, keep on top of configuration and stop dependencies from going stale.
• Code Quality Enhancement: Elevate our codebase's quality by crafting Unit, Module, and Functional automated tests.
• Documentation and Workshops: Support junior developers on best practices when creating documentation.
• Cross-functional collaboration: Partner with Product Managers to understand requirements and execute a strategy that aligns with the product roadmap.

• 4+ years of commercial software engineering experience
• Essential tech experience - C#, .Net Framework and experience Cloud Development tooling, preferably AWS
• Experience working on 3rd party integrations
• Managing production issues and troubleshooting in a distributed computing environment
• Experience in managing complex releases to multiple environments in the cloud

Nice to have skills?

• Experience working across integrations with MYOB, Xero or other key accounting softwares
• Experience working with HCM, WFM or Payroll platforms

Our values  

• We are bold  
• We are all in  

• We are customer-obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to responding to every applicant. 

We have a brand new, modern tech stack entirely cloud-first with a fully automated, Slack integrated CI/CD DevOps environment and we need more engineers to take it to the next level.

Are you looking for a driven, diverse and collaborative hybrid work environment? Would you like to work with amazingly talented colleagues in a business with the scale of a major media company? We'd love to talk with you, so apply today.

What you'll be doing

• Building cutting edge microservices using the latest technologies like Golang, gRPC, Redis, Docker, and GraphQL

• Working in small autonomous Agile squads

• Providing mentorship to other back end developers, particularly in Golang space

• Upskilling across DevOps, React and other areas of our stack.

What technologies you'll be exposed to;

• Golang

• AWS

• Kafka

• Typescript

• NodeJS

• React

• Docker

• Kubernetes

• GCP

• Concourse

• CI/CD

• Slack

• Prometheus

• Grafana

• ElasticSearch

The Product team is responsible for shaping the digital product experience for Nine Digital and Publishing's wealth of properties including subscription mastheads The Sydney Morning Herald, The Age and The Australian Financial Review and Australia's leading broadcast video-on-demand destination, 9Now.

To do this, Product collaborates with partners from every part of Nine to understand audiences and create meaningful experiences that power Nine’s ambitious growth goals. 

The product portfolio also includes nine.com.au, 9News.com.au, Wide World of Sports, 9Honey, Essential Parenting, Brisbane Times and WAToday. This is a phenomenal opportunity for a Senior Product Manager with great data skills to contribute to the growth of these key and historic institutions in Australian society.

Reporting to the Director Data Product & Analytics you will lead the data Product Vision and Strategy for internal Publishing stakeholders defining their data requirements and work with Technology to make them happen. It’s an incredible time to join the team as we prepare to deliver a world class publishing experience to grow engagement, maximise the Olympics and drive commercial growth. 

Responsibilities

• Research, scope and define new products
• Collaborate with engineers on technical solutions, estimates and customer experiences
• Set Product vision and develop strategic plan
• Collaborate with stakeholders to surface and synthesise membership and subscription requirements for our audience titles
• Act as a bridge between product analysts, engineers, designers and the business working seamlessly together to develop compelling product solutions
• Create and maintain product roadmap using real-world user data, customer feedback, key metrics and other forms of business intelligence to inform the product roadmap.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design, develop and deploy solutions and hands-on software development – working closely with leads, designers, and product managers to deliver features and experiments to our customers worldwide
• Primarily working on web frontend with Typescript, but may need to work with other languages and environments
• Facilitate knowledge sharing and optimally advocate for engineering needs to non-technical team members within the group
• Models initiative and ownership in achieving goals and improving processes and solutions
• Finds opportunities for cross-team collaboration to work on new insights and improvements that help achieve our goals

You're probably a match if

• Commercial experience in a software development environment, ideally with experience in building internal or external SDKs or APIs.
• Our frontend stack consists of JavaScript, HTML, CSS, React, TypeScript, MobX, etc.. Experience in some of these would be valuable but not required.
• Firmly grounded computer science and engineering fundamentals including asynchronous programming, data structures, solution design, architecture, and design patterns.
• Understanding of browser rendering pipeline, event handling, WebWorkers, WebGL/WebGPU would be a bonus, but not required.
• Previous experience in working collaboratively with team members and communicating effectively.
• Strong problem-solving skills, with the ability to break large projects down into smaller ones and deliver on them through others.
• Passion for performance debugging and benchmarking
• Good written and verbal communication skills.

Nice to have:

• Experience localising or internationalising a software product.

About the team

The Internationalization Team at Canva is a dynamic and innovative group responsible for delivering world-class localized experiences to users in hundreds of languages and regions across the globe. Our team works alongside Canva's Global Services team to develop and execute international growth strategy, as well as maintain critical infrastructure, workflows, and support services that enable Canva to reach a global audience.

If you are passionate about bringing the world closer together through technology and have a keen eye for detail, we invite you to join our team and help us continue to provide outstanding experiences to users worldwide. 

About the Role

As an Internationalization Frontend Engineer at Canva, you will play a critical role in helping our teams build a world-leading platform. Your primary focus will be on developing and maintaining tools, workflows, and supporting services that make it easy for our teams to work effectively and efficiently.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Lead Electrical Engineer - System Studies + Planning

Want to bring ideas to life?

As an engineer you're no doubt aware of Aurecon - we've been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for?


How will your ideas contribute to shaping what's next?

In this position you will join our Energy business, where you will play an integral part in a team of highly skilled specialists that 'bring ideas to life' for our clients across all types of energy infrastructure - from developing new power projects such as large-scale renewable power generation and battery storage projects to optimising the operation of transmission and distribution systems for a variety of industries.

We know the work we do is vital in assisting our world's economic development and, it's the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to 'bring ideas to life'.

• Advise our clients on the development and implementation of power generation projects, energy storage projects, and power networks operation.
• join one of the largest Australian community of specialists in power systems analysis and planning, to work collaboratively across the business and with clients bringing diverse skillsets together and innovation to complex problems.
• be responsive to client's needs and have a reputation for quality and timely advice, providing planning advice to our clients on their power systems operation and development.
• lead the industry with the deployment of innovative projects in the energy storage and inverters-based generation markets in an increasingly challenging technical environment.
• perform power system studies based on commercial software, and most importantly analyse the results from these assessments and explain the system behaviours observed.
• We know today's complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What we are looking for:
Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future.

• You will also be degree qualified and have at least 5-10 years' post-graduation experience in a power industry role as a consultant or power project developer/owner/operator.
• A strong understanding of electrical engineering and of power systems theory will be required for this role.
• Years of experience with power system modelling software such as PSSE, PSCAD and Powerfactory will support your success in this role.
• Site and practical experience with power systems behaviour are also a plus for this role.

• Our Aurecon Attributes describe the types of people we bring together for clients. We don't expect you to have all eight of the attributes, but one that is unique to you.
  
  Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?
  
  How will your future be shaped by us?
  
  Joining Aurecon means you'll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia's large firm of the year.
  
  You really can bring your whole self to work and be confident your voice will be heard. We don't just claim we're inclusive and innovative, as proven by the independent awards and accreditations we've gained. We've been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan - our fourth edition since 2014.
  
  On a personal level you'll have access to flexible work hours, remote work, working holidays, part-time and job share options. You'll also have - a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you'll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you'll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.
  
  We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.
  
  Think you know Aurecon? You may be surprised.
  
  Aurecon's strength has always been our people. It's our people who build our shared purpose and bring ideas to life. It's our people who imagine and co-create with our clients a better future for people and the planet. Of course, you'll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you'll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world's most complex challenges.
  
  Ready to bring ideas to life?
  
  Then please apply. Remember, it's you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com.

We are seeking Senior Software Engineer/s with a focus on the backend (Ideally with solid AWS experience) who are excited to help us expand our product offerings. You will be given the opportunity to work on some Greenfield projects and modern technology.

You will also work collaboratively with some great engineers in other areas such as our Platform and SRE teams to make sure our DXP services perform and scale well.

What do I need?

• Commercial experience building and maintaining Typescript/JavaScript applications
• Experience working with JS frameworks like React and NodeJS
• Exposure to building or using either dedicated-backend or public APIs
• Experience working with relational databases would be highly beneficial
• Experience working with CI/CD or at-least exposure to and a desire to gain more experience

Nice to have

• Experience with AWS (CDK, CloudFormation) would be beneficial or IAC concepts

Location

• This position is open to candidates in the eastern states of Australia with full working rights (we are unable to sponsor for this position)

The Squiz product team is expanding as it works to deliver a cloud-based digital experience platform (DXP). Squiz DXP (Digital Experience Platform) is a software solution that helps businesses to create and manage digital experiences for their customers. It provides a wide range of tools and features that can be used to build and maintain websites, mobile apps, and other digital channels.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

#LI-Hybrid

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

This role is accountable for the overall Investments data product vision and roadmap ensuring this not only delivers business needs, supports the execution of the Investments strategy, and ensures the platform is scalable and resilient.

Accountable for defining and developing the product roadmap to deliver on Investments team user needs for data, analytics and reporting.   Will define the vision and lead the experience for their product; driving to lead the market and ensuring a process of ongoing iterative improvement in line with the wider Investments strategy. 

The role is embedded, and will work day-to-day, within the cross-functional Investments Services and Transformation enablement function.

Vision, roadmap, and priorities is set by a product owner in consultation with the Investments Business and head of Investment Services and Transformation and the Investments Data Governance & BAU lead. 

The team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, quality assurance, scrum master, etc).  

Key Accountabilities/Responsibilities

• Accountable to create and maintain the Investment data strategy, leading a team of BA’s, analysts, and BI specialists.
• Drive the product roadmap of the investments data ecosystem to deliver data driven analysis, reporting, and insights
• Accountable as the Data Product Owner for Investment Transformation initiatives, ensuring alignment of program deliverables to broader data roadmap and capability uplift targets.
• Acts as a conduit between Investment Change Portfolio Delivery & wider Investment Team.
• Manage and develop the product roadmap for relevant products to deliver on business and user needs including working closely with the project team members to align with both the organizational vision and strategy as well as the enterprise data & analytics strategy. 
• Extensive product research to evaluate competitor activity, strategies, and emerging market trends locally and globally.
• Ensure that product roadmap decisions are based on a ‘test and learn’ approach where feedback from stakeholders is incorporated into future product development cycles.
• Ensure product vision is clear, documented, and communicated including collaboration with internal and external stakeholders and responsible for driving buy-in with senior executive team for product roadmap / vision. 
• In collaboration with business analyst, define, identify, and document detailed business requirements and functional content features needed to meet requirements. 
• Collaborate closely with development team(s) to ensure that solutions delivered are resilient, scalable, and performant.  Ensure that data technical debt is managed effectively and that all aspects of the product development process are running smoothly.
• Provide thought leadership on the implementation of Data solutions to ensure the right balance between speed-to-value and sustainable, scalable solutions.
• Work closely with the stable team to ensure they understand the “what” and the “why” in backlog and story prioritization. Provide backlog management, iteration planning, and elaboration of the user stories. 
• Own and direct the design of the Investment data architecture, collaborating with the architecture team to continuously plan the ongoing target state and scope of the Investment Reporting and Analytics platform.
• Active participation in Product Community of practice to support incremental maturity of organization's product team capability.
• Lead business engagement, driving change and aligning Data with enterprise needs through a strong ability to build, establish, and maintain relationships with key stakeholders.
• Manage demand and engagement processes, data sourcing and continuous product delivery. 

The Opportunity

Our Civil Infrastructure (CI) team has an exciting opportunity in our Sydney office for a technically minded Principal Civil Engineer. This is a great opportunity for either an Experienced Principal focused on design delivery looking to move into a Leadership role with a Tier 1 consultancy, or a Senior Civil Engineer ready to make the step up.

The successful candidate will be a highly qualified and want to work across a number of end markets and provide technical leadership to a team of passionate civil engineers. Whilst you will lead design with your clients’ needs in mind, your primary focus will be technical excellence and quality.

Depending on the project this individual will work as Design Lead leading a project team of junior engineers and digital staff, or as the independent Verifier.  Some of current major projects include various Sydney Metro commissions, Newell Highway Alliance, Easing Sydney’s Congestion (ESC) and Sydney Airport plus the team also supports several iconic projects across Australia/New Zealand and Asia Pacific.

About You

• Enjoy working in a team environment on technically challenging projects
• Be passionate about assisting junior staff in their professional development
• Have a track record in a consultancy environment delivering all aspects of civil engineering including earthworks, roads, drainage and utilities.
• Whilst not necessarily ‘on the tools’ anymore, be proficient in a range of software including 12D, DRAINS, Civil 3D and be passionate about supporting digital transformation in the industry
• Have strong communication skills and ability to liaise with a variety of stakeholders
• Have a commitment to quality and accuracy

Why work at AECOM?

AECOM is a collaborative force of world-class innovators - bright, creative, quirky and curious individuals - inspired to transform our world for the better.  

We’ve also been recognized 4-years running by Fortune magazine as a World’s Most Admired Company. We provide a diverse and inclusive work environment and offer many benefits to ensure your professional development and wellbeing.

•  Flexible start and finish times, working from home, part time and job share options
• Professional and technical development opportunities
• Paid Parental and Partner Leave
• Purchased additional annual leave +  salary packaging
• Wellbeing benefits e.g. workplace massages, gym/ health insurance discounts, vaccinations
• Employee stock purchase plans
• Study assistance
• Corporate employee discounts from up to 400 retailers
• Professional memberships.

#Work180

Data @ Open

At Open, we exist because we believe that Insurance is fundamentally an information and data business. Creating technology so that our customers can enjoy intuitive insurance experiences based on smart use of information and data is at the core of Open.

Our Data team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. Our high performing team specialise in Python, Snowflake, Airbyte and the latest AWS tools to support development.

What you'll do

We are looking for a Senior Data Engineer to be Open’s first data engineer on the ground in London and lead our expansion into the UK and Europe.

As aSenior Data Engineer, you’ll be responsible for the following:

• Evaluate data needs and objectives across the business
• Analyse and organise raw data to build data systems and pipelines
• Prepare data for prescriptive and predictive modelling by building algorithms and prototypes
• Combine raw information from different sources, data acquisition
• Develop analytical tools and programs
• Develop and maintain data systems (data warehouse, data lake etc.) and pipelines
• Monitor data pipelines ensuring performance metrics remain within acceptable limits, and continuously improving their efficiency, quality and transparency
• Develop and contribute to data pipeline documentation and guidelines
• Develop and manage external data feeds for partners in the UK
• Work closely with Product, Design, Data, and various stakeholders to deliver business and customer value each step of the way

As part of this role, we will support you to relocate to London, UK after spending your first 4-6 months with the team in Sydney preparing for Open’s launch into the UK and Europe.

This role is not just about technical expertise; it's about joining a team that's committed to transforming the insurance industry, making it simpler, more transparent, and accessible to everyone.

What you’ll bring

Ideally you will have:

• 5+ years of experience working with data
• Working experience with higher-level languages, Python and SQL. 
• Good understanding of building ETL/ELT data pipelines and data warehousing/reporting techniques
• Experience in data platform development on AWS. Data-driven, and a robust data backbone is necessary for our systems. We build on core AWS services such as EC2, S3, DynamoDB, SageMaker, StepFunctions, etc. and also on Snowflake
• Hands on experience with SQL database design
• Exposure to a wide variety of data sources beyond SQL Database, like accessing data through APIs, files, data streams etc.
• Experience in data modelling and domain-driven design
• Solid understanding of software engineering practices, design patterns and architecture paradigms and the ability to impart this knowledge onto those in your team
• Strong analytical and problem solving abilities
• Great communication skills, especially in explaining complex data problems and solutions. Also be a fantastic listener and a team player with a positive attitude
• Creativity and curiosity. Never stop learning new things and we love to be surprised with innovative solutions

Role location

This role will start in Sydney, Australia, with expectation to transition to London, UK after 4-6 months. Open will support the visa sponsorship needed for this relocation. For the successful candidate, please keep this in mind.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

Engineering @ Open

At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open’s development philosophy. When we do this, we’re building modern infrastructure that brings the wonder into insurance.

With a truly end-to-end approach, we build all of our own technology. Our engineering team alongside our AI and data science team aim to give customers better insurance prices. We create the insurance experience our customers deserve, not the one they expect. The team specialises in Python (Django) and Angular, and uses the latest AWS tools to support development.

What you’ll do 

We are looking for a Principal Engineer to be Open’s first engineer on the ground in London and lead our expansion into the UK and Europe.

As a Principal Engineer, you will be a member of our Technology leadership team, reporting to the GM of Technology. You will bring core technology and domain expertise to inform technical strategy and architecture vision. You will lead and drive adoption of best practices that enable technology teams to thrive. You will work closely with Product, Design, Data, and various stakeholders to deliver business and customer value each step of the way. You will grow engineers in their career, and shape the future of our technology platform and roadmap. In this role, you will:

• Design and implement solutions to complex and novel problems, including adoption of new tools, migration to new platforms, remediate critical/wide-impacting issues, and remove obsolete systems and code.
• Review code and technical designs from across technology teams, championing and establishing well-architected patterns and best practices.
• Drive continuous improvement and technical uplift initiatives for the technology organisation.
• Provide expert consultancy across the business, with a particular focus on scalable, reliable, performant, and secure cloud application solutions.
• Develop and evolve Open’s technical roadmap, documentation quality, and platform health keeping both present and future business needs in mind.
• Proactively collaborates with others to share knowledge and resolve issues.
• Identifies, gains support and ensures execution of technical direction and strategy for Open’s technology teams.
• Keep abreast of technology, security and privacy trends to lead informed evolutions of Open’s technology and architecture strategy.

As part of this role, we will support you to relocate to London, UK after spending your first 4-6 months with the team in Sydney preparing for Open’s launch into the UK and Europe.

What you’ll bring

• Deep knowledge in Python (Django), AWS Cloud infrastructure, and Docker.
• Experienced in Infrastructure as Code, CI/CD, and Git+ workflows to support code review and release of software.
• Proven experience in architectural patterns across products that contain Microservices and Message/Event Driven Architecture.
• Expert practitioner of SOLID principles, and can coach their adoption through code reviews.
• Strong experience operating distributed production systems at scale, with well-placed instrumentation and excellent debugging capabilities.
• Excellent written and verbal communication skills for both technical and non-technical audiences.
• A Bachelors/Masters degree in computer science or a related field is preferred, but not necessary.
• Experienced collaborating effectively with teams across time zones, and geographics. 

• 1+ year of experience as a people manager in a product-led company.

Role location

This role will start in Sydney, Australia, with expectation to transition to London, UK after 4-6 months. Open will support the visa sponsorship needed for this relocation.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

What you will be doing

We're hiring a Lead Mobile Engineer who will lead the continued development of the SDK as we expand into the market. We have a proof-of-concept for iOS and Android, and we're in the process of deploying it to our first production customer.

This is an exciting role, which will include:

• A considerable R&D effort as we reuse optimisation strategies from our web product, and invent new ones suitable for the mobile ecosystem.
• Support in the extension of our current successful product monetising publisher web traffic, to offer mobile via an SDK, so publishers can integrate into their apps
• Our core business logic is implemented in Kotlin Multiplatform, with platform-specific shells to handle SDKs, the API, etc.

We are currently seeking a Product Manager - Roadside Assistance who will be responsible for driving the development and execution of our product propositions for the B2B or consumer segments.

You will play a crucial role in shaping and delivering our product offerings, including packaging and pricing, in line with our objectives and underpinned by customer and market insight. A key aspect of the role is to drive the development of our roadside proposition and other mobility services, through a customer centred design test and learn approach, and developing the go to market strategy including pricing and acquisition of the proposition.

The role offers the flexibility to work from home and across all offices with attendance at our Sydney Olympic Park and Sydney CBD offices as agreed and required for the role.

In this role you will be responsible for: 

• Overall, driving product, pricing and proposition decision-making for NRMA roadside for the B2B or consumer segments
• Monitoring and analysing key performance metrics to evaluate the success and impact of product propositions
• Identifying areas for improvement and optimisation, and implement strategies to enhance product performance and profitability
• Monitoring and assessing market trends and competitor movements. Understand the competitor landscape and environment
• Generating customer/business insights. Understand business behaviours and trends through data insights, and market segmentation
• Modelling various pricing options to determine the right pricing approach during the product lifecycle
• Understanding the product mix, margin and costs and how this impacts the pricing structure and customer lifetime profitability and identify changes
• Developing a pricing toolkit that will include tactical and strategic pricing options across the portfolio
• Developing and executing a strategic roadmap for product propositions, aligning them with the overall business objectives
• Collaborating with stakeholders to prioritise initiatives, set goals, and establish timelines for proposition development and launch
• Co-designing concepts, and prioritise concepts based on desirability, feasibility and viability
• Validating GTM strategy with customers through test and learn prototype
• Producing high-level requirements and collaborate with the delivery team to produce detailed requirements and support the implementation of change
• Collaborating closely with cross-functional teams, including marketing, sales, technology, and operations, to ensure seamless execution of product propositions
• Ensuring effective product launches and provide support to sales and marketing teams to drive customer adoption and revenue growth