To support the exciting expansion across our Victoria and Western Australia’s market’s, we are looking for a dedicated State Operations Manager to have boots on the ground in Victoria leading our Franchise operations across both states.  

We are looking for someone with a proven track record of hands-on experience in coaching, leading, and managing a team to drive food excellence, a remarkable guest experience, profitability, and set us up for future growth. 

You will lead the VIC & WA Franchise Operations team and support the general running of their portfolio of restaurants, develop the team through coaching and training opportunities and be responsible for working with Franchisees to support the operational and financial management of restaurants across 4 main pillars:  

• Food and guest experience: ensuring food safety, food quality and 100% guest experience. 
• People: ensuring we hire the best talent; our values are lived each day and we continue train and develop an already high performing Culinary and Operations team. 
• Safety: ensuring 100% safety compliance in line with GYG food safety and WHS requirements. 
• Profitability: management and effective control of the Western Australia corporate restaurants P&L. 

This hands-on position will play a key role in our continued growth plans, with a healthy pipeline of new restaurants on the way.  

You’ll enjoy this role if you have:
We appreciate experience comes in many shapes and sizes, what we mean specifically is; 

• Experience in leading and managing a team to deliver in the KPIs outlined above 
• Experience delivering exceptional operational execution in hospitality or QSR
• Exceptional coaching, mentoring and communication skills 
• Ability to influence business owners and adapt rapidly to changing operations
• Hands on experience in driving profitability and achieving KPIs 

What's in it for me?
We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Competitive salary + quarterly bonus structure
• Flexible work environment – speak to us about what flexibility looks like to you
• Up to 5 weeks annual leave (conditions apply)
• Phone allowance - up to $100 p/month
• Car allowance and GYG gift card
• Long term incentive plan
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Paid parental leave

Ready to join the team? Apply now to start the conversation

About the Role

An opportunity has become available for a results-driven and motivated sales professional to join our like-minded sales team. Reporting to the Branch Manager, you will be responsible for achieving and exceeding set budgets by maintaining existing clients and building new business through our materials handling and warehouse solutions.

Responsibilities & Duties

• Effectively manage a defined territory and client base.
• Identify new rentals and sales opportunities with a view to secure their business.
• Professionally execute a minimum number of product demonstrations per month.
• Ensure all customers receive prompt and professional service when responding to enquiries.
• Conduct face to face contact calls with customers on a weekly basis.
• Achieve a monthly minimum order intake and ensure sales and gross profit targets are met.

Skills & Experience

To be successful in this role you will have an enthusiastic can-do attitude, a high-energy approach, fast learning skills and motivation to succeed. You will also need superior organisational skills, be a first-class communicator (both written and oral) and be adept at influencing and negotiation. Enthusiastic sales people with a view to advance their careers and fast track their earning potential that meet the above criteria should apply.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

​The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology. 

About the Role

An opportunity has become available for a results-driven and motivated leader looking to step into the role of Branch Manager Tasmania Reporting to the General Manager Branch Operations - South, you will manage the branch’s business group activities to achieve optimum sales and profitability through effective use of branch assets and well developed leadership skills.

Responsibilities & Duties

• Plan and review business units operating costs, including manpower and assets.
• Manage the financial performance of the branch.
• Develop policy, procedures and systems to Improve branch operations.
• Review and co-ordinate branch inventory control.
• Identify business growth opportunities and implement business plans to ensure that such opportunities are maximized.
• Develop and measure key performance for all staff.
• Develop a culture and desire within the branch management team to strive for continuous improvement.
• Ensure branch adherence to all WH&S requirements.
• Provide mentoring, guidance, and leadership to the branch staff.

Skills & Experience

• Strong leadership skills with a proven track record in management.
• Strong business & commercial acumen.
• Ability to coach, mentor and develop people.
• Excellent communication skills.
• Ability to effectively drive change management.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

​The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.