About Beam:

Beam is Asia Pacific’s largest shared micromobility company. We are on a mission to turn little drives into better rides and make cities flow better for everyone.

Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific with operations in Australia, New Zealand, South Korea, Thailand, Turkey and Malaysia. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. Following our recent US $93M Series B round, we have expanded our operations to Japan, Turkey and Indonesia.

Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

What you’ll be doing as a Fleet Technician: 

As a Fleet Technician, you'll play an important role in Beam's success on the streets. You’ll be based at our warehouse and responsible for the quality of  our e-vehicles. You will come to know our e-vehicles from top to bottom, inside and out, and will be capable of doing anything from quick repairs to total refurbishments if necessary. We are looking for someone who takes real pride in their work and ensures that Beam’s e-vehicles remain the safest and most reliable vehicles out there. 

Your day will also include:

• Supporting other warehouse operations as needed (e.g. taking delivery of new e-vehicles)
• Repair and refurbish of our e-vehicles
• Communicating with your Operations team on supply requirements (e.g. spare parts)
• Working with the Operations team to monitor and maintain stock accuracy against our inventory management system
• Keeping our warehouse and work areas tidy 
• Overseeing waste disposal 
• Thinking about, and sharing, ways we can improve our productivity and streamline our processes
• Following and adhering to our internal processes and procedures, particularly those relating to WH&S
• Meeting our warehouse KPIs 
• Supporting the onboarding of our new warehouse team members as required 
• May be required depending on location to rebalance scooters from end-trip areas to hotspots and Swap batteries to ensure our scooters are fully charged for riders

What you’ll be doing as a Van Marshal:

• Operate our vans to deploy, redistribute and swap batteries on our fleet of e-vehicles
• Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
• Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse
• Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
• Evaluate and provide feedback to the Operations team on current and potential parking locations
• Report any bad behaviour of riders to the Operations team in line with Beam’s Three Strikes policy against anti-social behaviour
• Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
• Assist with recovering lost and missing scooters
• Follow established safety procedures and techniques to perform duties
• Problem solve issues when in the field and find creative ways to overcome obstacles

What you'll be doing as a Foot Marshal:

• Work and patrol on an e-vehicle (generally a Beam e-scooter) to perform your tasks, which can include redistributing and swapping batteries on our fleet of e-vehicles
• Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
• Conduct in-field quality checks and flag any damaged e-vehicles for collection
• Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
• Evaluate and provide feedback to the Operations team on current and potential parking locations
• Report any bad behaviour of riders to the Operations team in line with Beam’s Three Strikes policy against anti-social behaviour
• Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
• Assist with recovering lost and missing scooters
• Follow established safety procedures and techniques to perform duties
• Problem solve issues when in the field and find creative ways to overcome obstacles

Skills and Experience for Fleet Technician:

• Have previous mechanical experience 
• You’re smartphone savvy - you’ll frequently use our Beam app and Slack 
• Able to communicate effectively with your team and keep them up to date on work in progress 
• Able to organise  your own day and prioritise tasks with support from Operations Team.
• Have high standards and strong attention to detail 
• Motivated, energetic and physically fit; comfortable lifting and moving 25kg+ e-vehicles throughout your shift
• Keen to learn new skills and adapt to new concepts
• Able to use initiative and creativity to solve problems that arise

Skills and Experience for Van Marshal:

• Valid Driver License
• Meet the requirements of our van insurance - generally need to be at least 25 years old
• Excellent driving skills, you need to treat the van like your own. You are comfortable driving a van (previous van / heavy vehicle driving experience desirable)
• Willing and able to complete physically demanding work, you will be lifting our e-vehicles of approx. 25kgs in and out of the van throughout your shift
• Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
• Good communicator capable of working with both internal staff and customers
• Able to work effectively within a team and solo on shifts
• Willing to learn and adapt to new policies, procedures and concepts
• Attention to detail and sense of pride in your work
• Good understanding of the local area is desirable

Skills and Experience for Foot Marshal:

• Willing and able to complete physically demanding work. You will be moving and lifting our e-vehicles throughout your shift
• Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
• Comfortable using our e-vehicles when on shift
• Good communicator capable of working with both internal staff and customers
• Able to work effectively within a team and solo on shifts
• Willing to learn and adapt to new policies, procedures and concepts

About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

Pact's Health and Personal Care packaging division manufactures bespoke packaging designed in collaboration with our customers to meet sustainable and commercial packaging requirements. 

From deodorants to milk powder, we use locally sourced recycled content in our state-of-the-art manufacturing sites. Our range includes bottles, jars, vials, tubes and specialities with Health Care technical componentry and closures of all shapes and sizes to promote consumer ease of use and uniqueness.

As Operations Manager you will have accountability for the Health and Personal Care (HPC) NSW sites and will report to General Manager HPC.

The Operations Manager drives, leads and is accountable for the initiatives required to achieve delivery of the site cost budget while using a continuous improvement outlook.  The role is accountable for P&L cost lines, achieved through production forecasting (S&OP), driving, and improving Safety outcomes, Operational Excellence, Supply Chain and Reliability across the site.  You will oversee functional areas and their associated personnel roles which are required to deliver these outcomes. Ongoing compliance with all safety, quality, performance, and people’s Key Performance Indicators are key measures of success that ensures the site adopts a culture of continuous improvement and customer focus on a consistent basis.

Your key responsibilities will be to:

• Manage the technical and quality interactions with Plant production employees and ensure that customer focus is maintained and prioritised.
• Proactively contribute to change strategies and programs that reinforce desired values and behaviours, improve culture, climate, morale and enhance performance and productivity.
• Ensure respectful and ethical conduct/behaviours and a culture of equal opportunity and fairness is always prevalent onsite.
• Take full accountability to deliver the budgeted P&L cost outcomes for the business unit. Ensure a robust S&OP process is implemented and business improvement plans to deliver PIP long term.
• Translate PACT Group’s short and long-term objectives into a plan for management of the plant. Ensure all employees understand their contribution to the achievement of the Group’s safety, performance, and financial targets.
• Manage the entire manufacturing process and ensure plant is continuously improving and delivering a reliable and efficient operational result.
• Ensure operational aspect of P&L is delivering on operations objectives and key performance indicators.
• Monitor the quality and quantities of packaged products to ensure they are accurately manufactured to grade and specifications.
• Develop production and preventative maintenance schedules, raw materials (resin etc) requirements, systems infrastructure, and stock levels in accordance with the Site operational budgets and parameters.
• Manage production plans to ensure resources and processes are utilised in a way that optimises inventory, machinery, labour and facilitates the achievement of sales plans and production targets.
• Ensure that PACT’s performance management policies, processes and procedures are consistently followed and create a culture of accountability and collaboration.
• Drive the sales and operations planning processes and ensure that plant reliability is maintained and labour efficiency is optimised for outcome and cost.
• Ensure production plan is always adhered to and engage WHS and Quality resources in planning processes.
• Ensure that work is carried out in a safe working manner and maintaining safe working environments.

Your skills and experience

To be successful in this role, you’ll have:

• Leadership experience operating at a senior plant management level, in an industrial manufacturing operation in a P&L profit centre environment.
• Experienced in driving cost reduction through a continuous improvement strategy.
• Demonstrated ability in leading S&OP process.
• Experience and demonstrated understanding of practical application of Operational Excellence across all roles on site and with stakeholders
• Leadership experience at delivering safety and cultural change in the industrial or manufacturing sectors.  
• Proven people leadership and change management experience with a collaborative and enabling approach.
• High mechanical aptitude and Operational Excellence/LEAN implementation disciplines
• High motivation and commitment to quality people and plant performance and customer service excellence.  
• Strong understanding of safety principles and behaviours
• Refined and well-developed communication and influencing skills.
• Proven experience in working cooperatively in an industrially diverse environment

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

What you'll do

Join our team as a Field Operations Associate and be at the heart of our operations! Your role will be all about making sure our assets are safe and our customers are happy. Here’s a sneak peek into your fun and dynamic day-to-day activities:

• Community Treasure Hunts: Track down and recover our assets around town, making sure they're where they belong.
• Customer Hero: Help our customers who might have missed a payment with kindness and a smile, turning their day around.
• GPS Detective: Use our high-tech GPS tools to find and rescue our stolen or lost assets, like a real-life superhero!
• Online Sleuthing: Search digital platforms like eBay to uncover and reclaim our assets – it's like a virtual scavenger hunt!
• Bike Buddy: Assist in checking bikes in and out at our local workshops, ensuring everything runs smoothly for our cycling community.
• Delivery Dynamo: Pitch in with delivery tasks, keeping everything on track and efficient.

In this role, every day is an adventure. Join us and be a key player in our lively, fast-paced team!

We're looking for someone who brings a mix of skills and a positive attitude to our team. Here's what you'll need to succeed in this role:

• Driver's License: You should have the entitlement to drive local company vehicles.
• Confidence: Be comfortable approaching private property to search for our assets.
• Empathy: Handle interactions with customers with care and understanding.
• Goal-Oriented: Thrive in a target-driven environment.
• Communication Whiz: Have excellent presentation and communication skills, both spoken and written.
• Detail-Oriented: Pay close attention to detail to ensure accuracy in all tasks.
• Team Player: Be willing to roll up your sleeves and help out in other areas of the business as needed.

If you have these qualities and are ready for a fun and rewarding challenge, we’d love to hear from you!

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary (ideally looking for someone who can work 5-15 hours per week)
• Global and country-specific benefits packages
• Monthly team outings & events
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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