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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Provides technical support activities for a production processing environment.
• Installs, maintains and supports applications and major IT system components, subsystems.
• Customizes specific IT operations management software or creation of custom FIS-proprietary solutions specific to the operational management and control of IT infrastructure, application delivery components and network telecommunications fault, configuration, administration, performance and security functions.
• Analyzes and resolves problems related to failures in application and ancillary software components.
• Provides technical assistance to Operations, Systems Support, and Application Support staff.
• Creates and maintains complete documentation as it relates to installation and status of supported software and FIS-proprietary solutions.
• Works closely with clients and business partners to understand business and technology requirements that drive analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with FIS architectural standards.
• Analyzes business and technical requirements; translate those requirements into product designs.
• Develops programming logic for new technology solutions.
• Code, test, debug, document, implement, integrate and maintain supporting application components for IT operations management software.
• Suggests technical alternatives and improves/streamlines processes and systems.
• Completes project assignments and special projects commensurate with job expectations.
• Plans, analyzes and forecasts activities to plan projects and tasks.
• May provide leadership and/or guidance to other technical professionals.
• Communicates system architecture to technical and business audiences.
• Writes technical specifications and other forms of documentation.
• Educates internal users on software capabilities and use.
• May specialize in management and support of IT event correlation and analysis software; participate in selection and deployment of technology solutions, infrastructure components, product evaluation and buy vs. build recommendations in support of business needs; provide technical and leadership support of disaster recovery/business continuity plans.
• Other related duties assigned as needed.
   

What you bring:

• Bachelor’s degree in computer science, information technology or engineering or the equivalent combination of education, training, or work experience.
• Experience in IBM Mainframe Assembler IBM or Mainframe COBOL is required DB2 Database
• Good to have experience in
• Demonstrated knowledge of FIS products and services
• Demonstrated knowledge of financial services industry
• Demonstrated knowledge of mainframe and/or open systems operating systems
• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices
• Proficiency in business modeling and business requirements definition disciplines
• Understanding of software/hardware installation methodologies
• Ability to estimate work effort for project sub-plans or small projects and ensure projects are successfully completed
• Excellent analytical, decision-making, problem-solving, team and time management skills
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Ability to persuade and influence others on the best approach to take
• Flexibility, versatility, dependability
• Positive outlook, strong work ethic
• Willingly and successfully fulfills the role of teacher, mentor and coach

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

Pact’s Dairy & Beverage and Closures packaging divisions manufacture bespoke packaging designed in collaboration with our customers to meet sustainable and commercial packaging requirements.  Pact supply PET, rPET, HDPE and rHDPE bottles, closures, and crates for everything from fresh milk and drinking yoghurts to juice, water, and alcohol, in a range that includes the lightest weight milk bottle in the region.

As Divisional Operations Manager, Leading Site Managers across 7 sites in VIC/NSW and WA, you will execute strategies and achieve agreed business goals, living the values of the Pact Group and will be responsible for safety, improving production efficiency and facilitating a lean enterprise culture. Reporting to General Manager, you will drive operational efficiency, and will work closely with the various Plant Managers on day-to-day operations, supporting and executing the business strategy.

Your key responsibilities will be to:

• leadership in driving a Zero Harm culture
• Lead the Division via the Site leaders implanting structures and systems to achieve business goals
• Drive continuous improvement and alignment across all Closures, Dairy & Beverage sites nationally through development and delivery of a clear reliability and efficiency improvement strategy.
• Support Project & Site Managers on the implementation of all major projects on time and in budget to ensure successful project implementation.
• Identify relevant Continuous Improvement opportunities and automation projects.
• Ensure that PACT’s performance management policies, processes and procedures are consistently followed and create a culture of accountability and collaboration.
• Develop maintenance strategies to maximise OEE.
• Motivate all key stakeholders to support the Operational Excellence transformation.
• Provide support and expertise to other business functions aligned to CI initiatives and Business projects.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

What you'll do

Join our team as a Field Operations Associate and be at the heart of our operations! Your role will be all about making sure our assets are safe and our customers are happy. Here’s a sneak peek into your fun and dynamic day-to-day activities:

• Community Treasure Hunts: Track down and recover our assets around town, making sure they're where they belong.
• Customer Hero: Help our customers who might have missed a payment with kindness and a smile, turning their day around.
• GPS Detective: Use our high-tech GPS tools to find and rescue our stolen or lost assets, like a real-life superhero!
• Online Sleuthing: Search digital platforms like eBay to uncover and reclaim our assets – it's like a virtual scavenger hunt!
• Bike Buddy: Assist in checking bikes in and out at our local workshops, ensuring everything runs smoothly for our cycling community.
• Delivery Dynamo: Pitch in with delivery tasks, keeping everything on track and efficient.

In this role, every day is an adventure. Join us and be a key player in our lively, fast-paced team!

We're looking for someone who brings a mix of skills and a positive attitude to our team. Here's what you'll need to succeed in this role:

• Driver's License: You should have the entitlement to drive local company vehicles.
• Confidence: Be comfortable approaching private property to search for our assets.
• Empathy: Handle interactions with customers with care and understanding.
• Goal-Oriented: Thrive in a target-driven environment.
• Communication Whiz: Have excellent presentation and communication skills, both spoken and written.
• Detail-Oriented: Pay close attention to detail to ensure accuracy in all tasks.
• Team Player: Be willing to roll up your sleeves and help out in other areas of the business as needed.

If you have these qualities and are ready for a fun and rewarding challenge, we’d love to hear from you!

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary (ideally looking for someone who can work 5-15 hours per week)
• Global and country-specific benefits packages
• Monthly team outings & events
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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