Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are underutilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads. and have planted over 11 000 trees to offset our carbon footprint in partnership with One Tree Planted.

We are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies and are ranked number 4 on the LinkedIn Top Startups List 2023. And we’re just getting started!!!

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

About the role

We are seeking a highly motivated and detail-oriented individual to join our Transport Operations team as a Pallet Administrator. This is a 6-month fixed term contract with a view to permanent for the right candidate. 

In this role, you will utilise your experience in pallet control, reconciliation, resolutions, strong administrative skills, excel or google sheets and exceptional attention to detail to contribute to the efficient management of pallet movements within our platform. A process driven position with previous experience managing CHEP and Loscam pallets, we are looking for someone that can review and improve the current process to best in class.

Note - whilst this is a full-time opportunity for the right candidate we are open to part-time hours and/or flexible working hours. 

What You’ll Do

• Identify current process with a view to design and implement an efficient pallet control process for the Ofload Operations function
• Reconcile pallet movements and investigate and resolve any pallet queries or discrepancies
• Ensure all pallet movements are entered correctly and timely into relevant pallet management software (Palletwatch) 
• Provide accurate and meaningful reporting on pallet accounts
• Ensure agreements and SOPs are created and kept up to date for trading partners
• Training of team members of relevant pallet process while driving continuous improvement
• With a commercial and resolutions focused approach negotiate pallet management agreements and historical pallet movement claims, involving both internal and external customers and suppliers

Life at Ofload:

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Up to 4 weeks’ paid parental leave; an additional 12 weeks’ paid leave for birth givers; and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our talent team know.

Based in our stunning North Sydney office, this highly valued role is a fantastic opportunity to utilise your strong administration skills & accounts background in this autonomous role. You'll be supporting a driven and dynamic team on our exciting client portfolio within a fast paced, collaborative, and supportive environment. 

Some of your key responsibilities will include:

• Manage payment queries, complete outgoings reconciliations, and resolve payment disputes.
• Update and process data into relevant accounting and lease administration database.
• Validation and review of lease documents.
• Manage change of landlord and payee details including validation and system updates.
• Administer accounts payable and receivable functions relating to rent, outgoings, and other property expenses.
• General liaison with client and suppliers.

We are seeking a highly organised and proactive Office Lead to join our Sydney CBD team. This role works closely with our Occupiers Services Team and Sydney directors. It ensures the efficient operation of our corporate sites while upholding the excellent delivery of front of house and guest management experiences.

You will be an active communicator, innovative thinker and hold a high level of commercial acumen. Providing excellent service, and ability to deal with a variety of issues concurrently comes naturally to you.

Some of the key responsibilities will include:

• Collaborate with Occupiers Services Team to align office operations with business requirements.
• Oversee corporate hospitality, front of house and event facilities to enhance the Colliers brand and drive growth.
• Cultivate constructive and harmonious relationships with suppliers and stakeholders to ensure seamless business to business delivery.
• Drive continual improvement in office management services during a current operational discovery phase by investigating contemporary solutions and working alongside multiple stakeholders.
• Go-to onsite contact for facilities and property queries, business process and initiatives.
• Oversee the maintenance and operations of vendors for soft services.
• Monitor onsite health, safety and risk management.
• Support and manage Front of House/Guest Services personnel.
• Maintain and actively participate in business services including operational data set management, supplier invoices and onboarding/offboarding.

The Front Office All Rounder's are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes check-ins, check-outs and valet parking, the real excitement comes from creating friendships with guests and creating memorable moments.

Whilst at Pullman you will be reporting to the Rooms Division Manager you will be responsible for exceptional customer service to our guests and residents by responding to their requests promptly. In this role you will be required to utilise the hotel PMS to accurately process and input all reservation types. You will respond to guest calls promptly ensuring an outstanding guest experience and will maintain a positive selling approach to maximise yield in both occupancy and rates. You will be required to maintain a high level of professionalism at all times, ensure guest confidentiality, and follow procedures and processes in regards to credit and cash transactions.   

The Front Office All Rounder's are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes check-ins, check-outs and valet parking, the real excitement comes from creating friendships with guests and creating memorable moments.

Whilst at Pullman you will be reporting to the Rooms Division Manager you will be responsible for exceptional customer service to our guests and residents by responding to their requests promptly. In this role you will be required to utilise the hotel PMS to accurately process and input all reservation types. You will respond to guest calls promptly ensuring an outstanding guest experience and will maintain a positive selling approach to maximise yield in both occupancy and rates. You will be required to maintain a high level of professionalism at all times, ensure guest confidentiality, and follow procedures and processes in regards to credit and cash transactions.   

At Ibis Sydney Darling Harbour, we are seeking a dynamic and energetic people person to join our busy Front Office team as a Casual All-Rounder and assist in delivering a high level of customer service at all times. This role will include exposure to all areas of the Front Office function.

• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously during check in, check out and for the duration of their stay
• Attend to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis