Closer to home, and conveniently located in the beautiful Newcastle on NSW's coast, the Mercure Newcastle is looking for a Full Time Assistant Manager to join our team.

We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times. 

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team and working closley with housekeeping, maintenance and Food & Beverage team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.
• Assist with preparation and service of all-day dining orders and cafe orders and assist in the restaurant when needed.

Store Manager |  Dan Murphy's - Newcastle West | Share your passion

Dreaming big? Don’t sleep on this opportunity! We’re looking for a self motivated Store Manager who leads from the front. As one of our driven leaders you’ll share your passion with those around you and empower your team to deliver memorable experiences for our customers. At Dan’s you’ll be surrounded by knowledgeable and passionate people who will support your journey of growth (and adventure!)

The ROLE:

• Empower your team through inspiring communication and leadership
• Utilise your commercial acumen and strong strategic planning skills to drive your team to achieve budgets and KPIs
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
• Act as a role model and a visionary, creating excitement around team development, business initiatives and customer experience
• Make the best use of the extensive resources and support to help you grow as a leader and build your team through training and development

The YOU:

• YOU lead the way for your team; creating memorable customer moments is in your DNA
• YOU know how to make the team and customers feel as passionate about our product as you are
• YOU have great experience in the retail, sales or hospitality leadership world and want to join a business where you can dream big about your next career move
• YOU know how to juggle - multiple priorities that is!
• YOU have an entrepreneurial spirit and feel driven to make better happen for your career and for the careers of others

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

This is an exciting opportunity for an experienced facilities professional to join our Real Estate Management Services team based on-site at a Centre in Newcastle.

Working across a single client, you will manage key relationships with tenants and service providers, whilst also making recommendations to improve the environmental performance of the clients’ assets. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

Other key accountabilities include:

• Ensuring building compliance and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services.
• Managing the presentation and day-to-day operations of allocated properties, including security, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues.
• Reviewing the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required.
• Managing data within the facilities management software.
• Ensuring all planned preventative maintenance is executed in accordance with schedules.
• Ensuring each asset remains compliant with the required standards.
• Monthly reporting on the operation of each asset.