About the role:

As a UX Engineer at Ignition, you will play a key role in shaping the overall user experience across our product.

This role is focused on making our user interface more intuitive, polished, and consistent to create a seamless experience that is easy to navigate and use. You’ll not only write code but also work closely with our design team to evolve design patterns, remove user friction, and ensure a cohesive flow throughout the app.

This position requires both strong frontend technical skills and a passion for delivering high-quality, user-centred solutions, with a focus on balancing design vision with technical feasibility.

What your day to day will look like:

• Plan and execute ongoing UX improvements, refining the user experience and resolving usability issues to make the product more intuitive and user-friendly
• Help improve and maintain the component library to ensure our UI remains cohesive, reusable, and efficient across the product
• Work closely with designers, giving practical feedback to ensure that design goals are achievable without sacrificing technical feasibility or maintainability
• Support efforts to optimise frontend performance, enhancing speed and responsiveness for seamless user interactions across all browsers and devices.
• Collaborate with other frontend engineers, reviewing code and sharing insights to help the team consistently raise the bar on quality
• Stay sharp by keeping up with evolving frontend tools and best practices, and apply that knowledge to make the product and process better every day
• Document your work and decisions, ensuring the team has a clear understanding of how things work and why choices were made

How we do it

• We care about quality where it counts, ensuring the details align with our high standards while staying focused on delivering impactful improvements
• Collaboration is key, as we work closely across teams to ensure designers, frontend engineers, and product teams stay aligned and move toward shared goals
• We design for scalability and maintainability, prioritising solutions that can grow with the product and are easy to maintain in the long term
• Challenging assumptions is part of our process, encouraging open feedback and discussions to deliver better outcomes
• We iterate quickly, shipping small, incremental changes that provide value fast while continuously learning and improving
• Everything we do is centred on the user, whether it’s resolving usability issues or refining design patterns to create a smoother experience
• Accountability is essential, and everyone takes responsibility for the quality of what we build, from start to finish
• We stay current on best practices and share what we learn with the team, ensuring we’re always growing and improving together

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Platform Engineer at Civica

As our business continues to scale globally, (we’ve recently been acquired by Blackstone) it's an opportunity for a well established Platform Engineer to define and set the standard for our platform and Devops offerings at Civica. You'll have the opportunity to be one of our resident Docker specialists, utilising your previous experience to design and manage containerised applications.

Joining a newly formed team as a self-starter, you will be responsible designing, building, and maintaining Civica’s cloud-based platform and building our internal developer platform, an exciting project that we’re currently undertaking from the ground up. You'll have the opportunity to work with cutting edge technology - in a globally aligned team going through an exciting time of scale.

You will work closely with the whole Platform team and you will collaborate with other business units and be responsible for building platform capability to be able to deliver best practice. You will be actively involved in improving older tech stacks & platforms utilizing modern approaches and influencing company-wide architecture.

What you will do to be successful in this role

• Bring your knowledge & expertise when it comes to designing & managing containerised applications using Docker - ensuring scalability & reliability of applications (integration & deployment - as well as optimising containers for performance)
• Be one of our highly regarded Docker go to experts - you'll effectively manage Docker images, security standards and performance issues 
• Bring your system design knowledge and successfully deploy infrastructure stacks for Platform-related services as they are built using Terraform and Ansible
• Know the ins and outs of Microsoft Azure, AWS, Kubernetes, Docker, CI/CD, Scripting & Automation, Linux Administration
• A strong understanding of Windows administration, TCP/IP networking, migration from VM-based to cloud-native architectures.
• Proficiency in programming languages like Python or Go are highly preferred
• Good experience with scripting - Bash, powershell, etc
• Work on maintaining high-performance, reliable, secure, and scalable systems for both internal and external use.
• Solve complex technical problems and help teams to improve older platforms utilizing modern approaches
• Good to have experience in building and deploying new features and upgrades to the Kubernetes cluster.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.