We are currently seeking a Maintenance Officer to join the team at Oaks Sunshine Coast Oasis Resort. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

This part time position will have the opportunity to work within a great team at a large resort, working 22hrs per week. 

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Hourly rate (excluding super):

Monday - Saturday: $32.25 per hour

Sunday: $38.70 per hour

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

The Housekeeping Supervisor is responsible for assisting the Housekeeping Duty Manager in effectively managing all areas of the Housekeeping department. This is a part time role that will require early morning starts and weekend work.

Duties

• Check cleaned rooms to ensure they meet hotel standard
• Train and motivate team members on a daily basis
• Ensure room cleaning productivity is monitored and maintained
• Room allocations for all staff on a daily basis
• Assist with lost property requests from guests
• Handle & resolve guest complaints
• Liaise with other hotel departments to ensure all guest requests are met

Mondrian Services Supervisor will oversee the operation of the PABX System, ensuring all guest calls, internal requests, and general inquiries are handled efficiently. You will assist with restaurant reservations, coordinate guest communication, and ensure prompt service.

Your duties will include:

• Answer and route all incoming external and internal calls in a professional and courteous manner, ensuring guest inquiries are addressed promptly
• Assist guests with restaurant bookings by managing reservations, providing information about the dining options, and confirming details with the Food & Beverage team. 
• Assist in resolving guest complaints or issues over the phone, escalating concerns to relevant departments when necessary to ensure guest satisfaction. 
• Utilise Opera Cloud, Seven Rooms and HUB OS to assist with guest check-ins, room assignments, and reservations. Update guest profiles with preferences and special requests. 
• Monitor emergency lines and coordinate communication during emergency situations, following hotel procedures and ensuring swift, effective response. 

We are seeking a dynamic and customer-oriented Food and Beverage Supervisor for our In Room Dining department at our prestigious hotel in Brisbane, Australia. This role is crucial in ensuring exceptional dining experiences for our guests within the comfort of their rooms.

• Oversee and coordinate all aspects of in-room dining operations, ensuring high standards of food quality and service
• Lead and motivate a team of room service attendants, providing guidance, training, and performance feedback
• Manage guest orders, ensuring timely and accurate delivery while maintaining excellent customer service
• Monitor and maintain food safety and hygiene standards in accordance with local regulations
• Collaborate with the kitchen team to update and improve in-room dining menus
• Handle guest inquiries, special requests, and resolve any issues promptly and professionally
• Manage inventory, place orders, and control costs while minimising waste
• Create and adjust staff schedules to meet service demands and optimize efficiency
• Ensure proper maintenance and cleanliness of all in-room dining equipment and service areas
• Participate in departmental meetings and contribute to continuous improvement initiatives

Bistro Suzette, a delightful French-inspired bistro located in the heart of Brisbane, is seeking a professional and customer-focused Food and Beverage Supervisor to join our team. As a key member of our food and beverage team, you will oversee daily operations, ensure exceptional guest experiences, and lead our front-of-house team to success.

• Supervise and coordinate all front-of-house operations, including dining room and lounge bar.
• Train, mentor, and motivate staff to deliver outstanding customer service and maintain high standards of food and beverage service
• Ensure compliance with food safety regulations, hygiene standards, and responsible alcohol service practices
• Handle customer inquiries, feedback, and complaints professionally and efficiently
• Collaborate with the kitchen team to maintain menu knowledge and communicate specials to staff and guests
• Assist in organising and executing special events and promotions
• Stay informed about Brisbane's dining trends and local food regulations

We’re seeking a Food and Beverage Supervisor to lead our multi-faceted operation, ensuring exceptional guest service, staff training, and a supportive work environment. In this pivotal role, you'll use your expertise in food and beverage operations to lead by example and inspire your team. You will also support with recruitment, rostering, and payroll to ensure smooth and efficient operations.

If you're passionate about hospitality and excited to be part of a thriving team, apply now to help us create exceptional events and unforgettable moments at one of the Sunshine Coast’s premier resorts!