The Role:
Were expanding and looking for a dynamic, customer-centric individual to join us in our Malvern office! This is your chance to be a key player in our team, providing exceptional support across our three brands with our group GAZMAN, Cable Melbourne, and Perri Cutten.
As one of the first points of contact for our customers, youll embody the voice of the company, delivering top-notch service while creating positive and lasting impressions. Youll play a vital role in enhancing the customer experience and driving sales across all Austin Group brands.
If youre passionate about customer service and eager to make a difference, come and be a part of our journey!
This is a full-time role, working Monday to Friday. 
Other responsibilities will include but not limited to:

Resolve all customer inquiries positively, within set KPI timeframes to deliver an outstanding customer

... Click here to view more detail / apply for Customer Service Team Member

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Halliburton has exciting opportunities for Service Operator to join our Slickline product service line. This is a full-time permanent position, based in Jandakot, Western Australia but will work FIFO to various remote field locations.

Essential Functions/Responsibilities:

Assists the Supervisor during all phases of providing slickline services
Assists with pre-job product and service equipment preparation (assembly, test, mobilization) and service performance at the well site
Confirms that unit, WPCE and downhole tools are ready, complete and correct for the job
Completes all well site and post-job paperwork
Assists with post-job demobilization, clean up and repair of service equipment and products
The Service Operator will develop all remaining skills required to be able to provide the basic slickline services at the customer well site without direct supervision
Develop and demonstrate a working knowledge of local CPS HMS processes
Develop and demonstrate the ability to perform the pre-job review of the job design to understand the total job scope, the desired result and the processes and tools to achieve success
Demonstrates knowledge of all third party well site activities that could negatively impact slickline job execution
Minimum Qualifications, Skills and Experience:

Minimum of 2 years of experience in Slickline field operations required
Experience using Halliburton equipment is highly desirable, but not essential
Ability to communicate effectively
Valid driver’s license
Able to satisfy OGUK Medical
Location: Perth, Western Australia

Status: Full time, permanent

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Type: Full-time

Pay: $70,000.00 – $85,000.00 per year

Benefits:


Employee stock purchase plan
Salary packaging
Schedule:


12 hour shift
Work Location: In person

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role. 
The Opportunity:
Our Bunbury branch is searching for our next Field Service Technician. Join our service team and play a key role in delivering safe, high-quality service to Komatsu customers in the Bunbury/South West region.
Your responsibilities will include diagnostics, repairs, and the ongoing maintenance of heavy equipment, ensuring we provide industry-leading support to our clients.
Were looking for a detail-oriented, safety-minded individual with strong technical skills and a drive for excellence.
A work vehicle, phone and laptop will be provided.
Roster: Monday - Friday, 5:2 overtime with rostered on call allowance
Role Located: Bunbury (must be based or looking to relocate)
Komatsu can provide you with:
... Click here to view more detail / apply for Technician ? Field Service

? Partner with a trailblazing global leader revolutionising automated material handling solutions
? Showcase your Industrial Mechanical skills across key customer sites
? Field based role with company vehicle, tools, laptop, uniform and mobile provided
What we offer:
Power your future. Start your dream career with Dematic today
WHAT IS AMAZING ABOUT FIELD SERVICE
Are you a technical problem solver who is skilled with their hands and enjoys being on the road? If you answered yes, we want you on Dematic sites across the Perth region !
Have you ever experienced the satisfaction of placing the last piece in a -piece puzzle you've been tackling forever? That is the feeling we at Dematic strive to provide for our diverse customer base; to be the final piece that completes their systems and distribution centres, whether it's optimising racks, conveyor belts, automated storage or software. And hey, with ... Click here to view more detail / apply for Field Service Technician

Customer Service Representative
Job no: Work type: Ongoing full-time Location: Parramatta Categories: Conservation, Customer Service


Customer Service Representative
Ongoing full-time opportunity
Located at 4 Parramatta Square, Parramatta (location negotiable)
Salary relative to experience, and ranges from $70,694 to $76,857 super

Do you want your work to make a difference for NSW?
Working to protect the states environment and heritage.
About the role
National Parks and Wildlife Service has a unique opportunity for a Customer Service Representative to support the contact centre with subject matter expertise and provide exemplary service to customers including managing feedback. 
Noting, interviews for this role will take place in most likely in January .
About You
You are a highly organised and motivated individual who thrives in a collaborative, busy and diverse

... Click here to view more detail / apply for Customer Service Representative

Aggreko Generator Rentals Pty Limited is a provider of flexible power generation solutions in Australia and the Pacific. It maintains global leadership in the temporary power generation marketplace by offering innovative rental solutions. Aggreko is a major player in the global power market.

Aggreko has an established record of working with businesses to improve their outputs, manage power demands and plan for emergencies. Our specialised technology is critical to the operations of several global businesses, and we have continued to rapidly grow across the mining, construction and emergency service sector.

Position Description

We are seeking a dedicated Service Technician- Electrical to join our team on a full-time basis. In this role, you will be responsible for the following:

Carrying out the toral maintenance needs of all hire fleet assets
Carrying out electrical installations, decommissioning and attending to breakdowns as required
Assisting electrical engineers in the design/layout of electrical installations,
Performing electrical testing of systems
Conducting required scheduled servicing to maintain optimum fleet performance
Preparing drawings plans and diagrams for electrical installations
Maintaining the levels of all required materials and ensuring the appropriate tools are in place and maintained ready for use
Contributing to optimum team performance and capability by providing quality workmanship to maintain and enhance the reliability of equipment
Carrying out effective troubleshooting to minimise downtown and unnecessary repair costs
Maintaining and enhancing relationships and communication with internal and external customers
Providing technical support to the Sales Team when required
About You

To be successful in obtaining this role, you will have:

A bachelor’s degree or Diploma in a relevant field and 2 years of relevant work experience; or
A trade qualification as an electrician and a minimum of 3 years of relevant work experience
Exceptional communication skills
Strong customer focus
Ability to work under pressure and make deadlines
Planning, problem solving and coordination skills
Ability to work unsupervised at times

06th November,
                              UON Energy for Every Future UON is a Western Australian integrated energy company providing turnkey energy and water solutions to the mining sector and beyond, helping our customers on their decarbonisation journey utilising the technology, skills and real experience of team members across the business.   UON is currently seeking experienced and self-motivated  Mobilisation /Service Coordinator  to join our team at  UONs team in Malaga.  

Malaga base (Monday to Friday)
Family Friendly Company
Immediate Start!
You will be responsible for:


Onboarding of personnel to site
Working with personnel on their onboarding requirements and any online inductions that are required for onboarding to site
Booking of RTIO training at Aveling if required
Booking of training that is mandatory for role

... Click here to view more detail / apply for Mobilisation /Service Coordinator

Our client is an ASX 100 iconic market leader, and today they are seeking to appoint an inspirational and transformational National Customer Service & Administration Manager to lead their national Inbound Customer Service Contact Centres and their Administration Support Teams whilst also proactively taking full responsibility for premium customer escalation management ($1m customers nationally), all whilst playing a key role in the transformation of this B2B customer centric multi-site/national operation. 
Key to our client?s success has been their ability to position their people at the forefront of their decision making, along with CX excellence. You will be supporting a significant multi-service multi-site operation as you lead these business critical functions.


So, what?s in it for you?  The opportunity to:  



Enjoy a salary package of up to $185k 10% STIs
Have full accountability for representing a national inbound Customer Service Contact Centres and their

... Click here to view more detail / apply for National Customer Service Manager

Your New Company:
Our client is one of Australias leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. ...


Your New Company:
Our client is one of Australias leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park.

Your New Role: Reporting to a supportive and knowledgeable Customer Service Manager, your role will have variety and a typical day will involve:



... Click here to view more detail / apply for Customer Service Representative

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

Job Description
Who we are and what we offer:
Interested in shaping skylines across the globe?
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
You will also have access to a range of holistic benefits including:

Discretionary annual bonus, 8% company contribution pension, 25 days annual leave holiday buy options.
Single private medical cover, employee assistance programme, and virtual GP service
Competitive parental leave
Several flexible benefits from season ticket loans, discounted gym memberships to a cycle to work scheme.
Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
An industry-leading

... Click here to view more detail / apply for Service Desk Dispatcher

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time position available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

Location: Ellenbrook Work Type: Permanent - Full Time
Ellenbrook Christian College was established in and today it is a non-denominational, co- educational College with around 762 students in Years PK to Year 12. Ellenbrook Christian College is owned and operated by Swan Christian Education Association. The College has a well-developed Christian education philosophy and breadth of programs that aim to promote a strong sense of belonging and a spirit of hospitality and generosity.
We offer a broad range of benefits to our staff, including:    Salary packaging    Deferred salary scheme (work 4 years and take the 5th year as leave)    Income Protection Insurance    Supportive and collaborative work environment    Professional learning (PL) opportunities    Laptops for relevant staff    Free onsite parking    Access to our Employee Assistance Program
The Property Manager reports to the

... Click here to view more detail / apply for Property and Service Manager

Description:
Manages customer service operations in a medical practice, ensuring excellent patient care, efficient processes, and strong patient relationships.

Roles & Duties:
• Create and update patient service policies, ensuring compliance with healthcare regulations and confidentiality standards.
• Oversee patient flow, appointment scheduling, and administrative processes to enhance efficiency and reduce waiting times.
• Recruit, train, and mentor staff to deliver high-quality patient interactions while fostering a supportive and positive work environment.
• Plan and manage after-care services, including follow-ups, test results, and referrals, to maximize patient satisfaction.
• Act as a communication bridge between patients, clinical teams, and administrative staff, addressing concerns with empathy and professionalism.
• Supervise call center operations, ensuring timely and accurate responses to patient inquiries while improving service metrics.
• Collect patient feedback, analyze service quality, and implement strategies for continuous improvement.

Skills & Qualifications:
• Proven experience as a Customer Service Manager, ideally within healthcare or a similar industry.
• Strong leadership and team management skills.
• Excellent written and verbal communication abilities.
• Exceptional conflict resolution skills and the ability to handle stressful situations calmly and professionally.
• High attention to detail with the ability to manage multiple tasks efficiently.
• Strong problem-solving and critical thinking skills.
• A genuine commitment to delivering exceptional patient care and service.

Education & Experience:
• Minimum of 3 years’ experience in customer service or management roles.
• A relevant qualification in Business Administration, Management, or a related field is highly desirable.

What We Offer:
• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact in patients' lives through excellent service

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
You will be servicing our customers located in and around the Geelong and Warrnambool   area.
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations

... Click here to view more detail / apply for Field Service Technician

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role. 
The Opportunity:
Looking for an exciting career opportunity? Join our Kalgoorlie branch as a Field Service Technician (HD Fitter/Mechanic).
You will be responsible for carrying out machine diagnostics and repairs on a variety of mobile plant equipment, ensuring excellent customer service is provided.
The role also involves generating technical reports such as service reports, TSI & warranty claim processes.
As a field service technician you will travel around the Goldfields Region carrying out maintenance, servicing and repairs for Komatsu customers, having no two days the same.
This position is offered as a residential role based in the town of Kalgoorlie (2:1 or 5:2 overtime) or as a 2:1 FIFO position ... Click here to view more detail / apply for HD Fitter ? Field Service

Posted: 01/04/


31/12/

Job Type: Permanent - Full Time

Location: Murdoch

Job Category: West Coast Operations


Who we are McMullen Nolan Group (MNG), was formed in to provide alternative survey services in the land development industry. Since the company's inception MNG has been dedicated to providing personalised and innovative spatial solutions to both the Land Development and Engineering & Infrastructure sectors across Australia. Today, our core business focus upon the provision of survey services to larger scale greenfields subdivision clients who have a dominant share of the Land Development market.  Combined with our award-winning laser scanning technologies, primarily focused upon the Engineering and Infrastructure market, MNG is one of the pre-eminent survey businesses in Australia.
What we offer MNG is a great place to work, we care about our people and

... Click here to view more detail / apply for Underground Utility Service Locator

Discover a career where care goes both ways!



Location - Blacktown, NSW
Permanent Full time
Pay rate $ to $ per hour superannuation
Not for profit employer, so you pay less tax!

Exciting things are happening at Catholic Healthcare!  We are celebrating 30 years of providing care and we now have employees working with us. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
Reporting directly to the Residential Manager at St Hedwig Village in Blacktown, you will maintaining a physically safe, well maintained and secure home environment for our residents. Within this role youll be responsible for:

Executing the preventative maintenance program throughout the residential aged care home
Performing reactive repairs on items within the home as the need arises
Managing

... Click here to view more detail / apply for Maintenance Coordinator ? St Hedwig Blacktown

Castle Hill Volkswagen  is owned by Autosports Group which has 55 dealerships across NSW, VIC, QLD and NZ, employing approximately staff and is a large listed retail automotive group representing the worlds greatest prestige and luxury automotive brands. 
We are seeking an Enthusiastic person to join our growing business in a Service Advisor role.
Why Should YOU Join ASG?

Paid Parental Leave
Discounted Health Insurance
Access to an Employee Assistance Program (EAP) offering personal and professional advice.
Family and Friends Referral Program
Internal Referral Incentive Scheme
Free Coffee, Tea and Hot Chocolate
Team Activities and BBQs
Opportunity to be part of community support at a local and national level.
Diversity and Inclusion Council

  Responsibilities will include:

Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
... Click here to view more detail / apply for Service Advisor

Target Business Services
Location: 1/15 Alloa Rd, Maddington, WA 6109, Perth
Salary: $74,000 plus 11.5% Superannuation

Our client AHS Works Pty Ltd, operating as Great Aussie Patios, specializes in design and installation of patios, carports, pergolas and outdoor living solutions. The business has been successfully operating in this industry since 2000 and has built a solid reputation for delivering quality products and exceptional customer service.

With a strong emphasis on customer satisfaction and innovation, Great Aussie Patios has built a stellar reputation for its exceptional craftsmanship and commitment to excellence. By combining experience, dedication, and a customer-focused approach, the company continues to transform outdoor living areas for clients across the region.

As the Client Service Manager, you will play a pivotal role in maintaining and enhancing the customer experience at Great Aussie Patios. You will be responsible for overseeing customer service operations, ensuring seamless communication between customers and organizational units, and driving initiatives that align with customer expectations.

This role is ideal for an individual with a solid background in customer relations, team management, and strategic planning, who can thrive in a dynamic, client-focused environment.

Minimum Requirements:
• AQF Associate Degree, Advanced Diploma, or Diploma.
• Alternatively, at least three years of relevant experience can substitute for formal qualifications.
• A minimum of 2 years of relevant experience in a similar role is required.

Key Responsibilities:
• Develop and review policies, programs, and procedures to enhance customer relations and service standards.
• Lead, motivate, and develop the customer service team to ensure high levels of performance and satisfaction.
• Plan and implement after-sales services, focusing on customer satisfaction and the performance of goods and services provided.
• Identify opportunities to modify and improve services to better meet customer needs.
• Liaise with other organizational units and service agents to address and respond to customer expectations effectively.
• Oversee the resolution of customer complaints and ensure timely follow-ups to maintain customer trust and loyalty.
• Analyze customer feedback and market trends to recommend strategies for service improvement.
• Monitor customer service metrics and report on performance outcomes.
• Collaborate with marketing and sales teams to align customer service initiatives with broader business goals.
• Ensure compliance with company policies and industry regulations in all customer service processes.

Skills, experience and attributes:
To be considered for this opportunity you must have:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving capabilities.
• Proficiency in customer relationship management (CRM) software and tools.
• A proactive approach to identifying and addressing customer needs.
• High level of organizational and time-management skills.
• Ability to work independently and collaborate with cross-functional teams.

If you are passionate about delivering exceptional customer service and have the skills and experience required, please send your resume and cover letter to [email protected].

AHS Works Pty Ltd is committed to equal opportunity employment and encourages candidates from all backgrounds to
apply.

Please note only shortlisted candidates will be contacted and your application will be treated as strictly confidential.