• Australia’s leading educational video platform as we scale globally
• Join a high-performing, passionate and motivated engineering team with a culture of best practice
• Permanent role, full-time, working hybrid from home and in the Sydney office

Why Join Us?

Do you want to make a positive impact on the education of future generations? If the answer’s yes, then we want you here at ClickView. We believe in using the power of video to transform traditional education, making video learning easy by building innovative tools, systems and services to provide the education sector with an intuitive platform to view and share high quality videos.

At ClickView, we look for passionate professionals who are seeking a hands-on role in a dynamic organisation. In turn, we invest in our staff to enhance overall team performance and achieve growth together. You can expect support and the benefits of a flexible, open and vibrant work environment.

Are you ready to take your first step with us?

The role:

We are looking for a talented Data Engineer to join our fast-moving Product Team that ships code to production many times a week. We’ve built a fully cloud, best-of-breed data pipeline on top of AWS services and Snowflake, DBT, FiveTran, HighTouch, and Looker.

Our product is used by millions of users around the world and we stream millions of events from our products and services that are transformed, hydrated, and stored in our data lake. We are looking for someone to join the team and help make our data useful to teams.

This role resides within the Product Team, so there is no expectation to spend time in cross-departmental meetings and interface with internal stakeholders, leaving you with more time for big projects and deep work. The ideal candidate is a smart, personable, and friendly Data Engineer who communicates in a clear and concise manner. You live and breathe best-practice engineering and are passionate about learning new technologies

Responsibilities:

• End-to-end responsibility for data projects and work to enable our engineering teams by making data useful:
• Design, build, and maintain efficient, reusable, and reliable data pipelines and ETL processes.
• Develop and manage the data architecture to ensure data quality, integrity, and security.
• Implement best practices for data management, including data governance and data lifecycle management.
• Collaborate with product and engineering teams to understand data requirements and provide scalable solutions.
• Monitor and troubleshoot data issues, ensuring timely resolution and minimal disruption.
• Work closely within the team to support data visualization and reporting solutions using Looker.
• Create and maintain documentation related to data engineering processes and workflows.

Requirements:

• Solid experience working in data engineering or software engineering
• Experience with cloud Data Warehousing (Snowflake) and Data Lake experience
• A strong understanding of ELT/ETL processes and data architecture
• Nice to have, experience with data structures and query languages in relational DBs such as MySQL and MS SQL Server
• Experience with DBT and familiar with the best practice of data transformation and adherence best practices.
• Familiar with AWS native services (S3, DMS, Lambda, Glue, etc)
• A passion for data engineering and analytics
• Understanding of statistical models
• Ability to visualize data with the knowledge of BI tools (we use Looker)
• Ability to maintain data infrastructure, and data pipelines and ensure data integrity
• Ability to communicate ideas, processes, and practices clearly

Benefits:

• Extra paid Wellbeing and Volunteering leave - to care for yourself and others

We are seeking to appoint a Civil Engineer in Orange. This is a newly created role due to strong organic growth. You will report directly into the Principal and have the backing of a team of over 100 experts nationally. You will be tasked with leading a project delivery team in a bid to achieve client commitments and build client advocacy and confidence.

Specifically:

• Manage and deliver projects from due diligence through to development application, co-ordination of designs and contract administration
• Negotiation with stakeholders (clients, Authorities, other consultants etc) in relation to project deliverables (approvals, applications, contractual matters) to ensure the successful delivery of projects
• Develop relationships with potential clients and improve/maintain existing client relationships
• Assist Principal Engineers with forecasted workloads to meet project deliverables
• Contribute to sustainable profit generation and growth
• Manage commercial risk and demonstrate responsible judgement
• Recruit, manage, train and mentor staff
• Manage financial targets including budgets, profitability etc

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based on-site in Albury. Please note to be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.