We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value
by making each transaction relevant at the moment that matters most, when customers
are buying. Together, Rokt'ss AI-based relevance Platform and scaled ecommerce
Network powers billions of transactions. In December 2022, Rokt’s valuation increased
to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

The Rokt engineering team builds best-in-class ecommerce technology that provides
personalized and relevant experiences for customers globally and empowers marketers
with sophisticated, AI-driven tooling to better understand consumers. Our bespoke
platform handles millions of transactions per day and considers billions of data points
which give engineers the opportunity to build technology at scale, collaborate across
teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder
with transparent compensation and clear career paths based on competency and
ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is
possible.

We are looking for a Senior Software Engineer.

Compensation: $175,000-$235,000 including superannuation, employee equity plan
grant & world class benefits.

We are currently looking for a senior engineer to join our Identity team, who are on the
cutting edge of software engineering and mathematics, building out some of the most
unique and scaleable systems utilising graph theory currently being built. For this role
we’re looking for someone with strong back end engineering experience, specifically
with large scale data and complex systems. This team thrives in turning ambiguity into
clarity, being able to connect the dots of over 2 billion edges into usable, highly relevant
data that feeds directly into our market-leading machine learning systems.

About the Role:

? Build and scale complex software systems built on machine learning, graph
theory and large scale data
? Solve technical problems of the highest scope, complexity, and ambiguity as an
individual contributor
? Proactively identify and propose improvements to the current system
architecture that emphasises performance, reliability and scalability
? Act as both an engineer and system architect, as this team is constantly
researching and developing new theories and ways of working
? Work directly with ML teams to productionise and utilise your work in real time.

Requirements

About You:

? 7+ years experience as a software engineer, ideally working with and around
large amounts of data
? Solid experience using Go, Python or Scala is ideal, but any strong back end
experience is fine.
? Familiarity working with complex, distributed systems and cloud-based
infrastructure
? Ability to turn ambiguity into clarity, and being comfortable treading new ground
? Exposure to, or knowledge of, machine learning, graph theory or algorithms
would be a great fit

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to
unlock the full potential in ecommerce and beyond. Our bias for action means we are
not afraid to quickly venture into uncharted territories, take risks or challenge the status
quo; in doing so we either win or learn. We work together as one aligned team never
letting egos get in the way of brilliant ideas. We value diversity, transparency and smart
humble people who enjoy building a disruptive business together. We pride ourselves on
being a force for good as we make the world better.

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with
all of that being underlined by building and maintaining a fantastic and inclusive culture
where people can be their authentic selves, and offering a great list of perks and
benefits to go with it:

? Accelerate your career. We offer roadmaps to leadership and an annual $5000
training allowance
? Become a shareholder. Every Rokt’star gets equity in the company
? Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym
on us!
? Extra leave (bonus annual leave, sabbatical leave etc.)
? Work with the greatest talent in town
? See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office
most days (teams are in the office 4 days per week). We also get that you need to
balance your life and your commitments so you have the flexibility to manage your own
hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

About You and What You'll BringEssentialCertificate III in Electrical, Mechanical or Fitter Trade.Experience with inspections, maintenance and repair of Defence technical equipment. Highly RegardedAble to work across trades5 to 7 years post apprenticeship experience in technical equipment maintenanceCurrent Department of Defence Security Clearance (Minimum Baseline)What You'll LoveAt Leidos, we’ve built our business on the ability to Redefine Possible and the same applies to your career. We proudly embrace diversity and support our people at every stage of their Leidos journey in terms of inclusion, accessibility and flexibility. We look forward to welcoming you.Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. This can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain proscribed countries.IntroductionsAt Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person here is encouraged and enabled…

Click here to view more detail / apply for Field Service Representative - Defence

About You and What You'll BringCoupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company’s objectives. You will also have:Substantial professional experience working in a role within an engineering or project environment (preferably in a similar industry)Strong Skills/Experience with PostgreSQL is required. Knowledge and application of a broad range of skills including software, systems and enterprise architecture, software and hardware engineering, interface protocolsSubstantial experience working in a large enterprise environmentsSkillsStrong individual contributor and team player in a professional environmentHighly effective in managing multiple, concurrent activities, while understanding and managing priorities, dependencies and riskExcellent communication (verbal and written) and interpersonal skillsGood initiative in developing and improving systems and proceduresAbility to independently develop and determine approaches to solutions in a practical and creative mannerStrong conceptual, analytical and interpretive skills with high level of attention to detailsStrong focus on customer serviceStrong…

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You are passionate about solving complex problem with the latest tech.We are high performing engineers pushing the boundaries of software engineering.Together we can rewrite the experience for millions of customers.Do work that mattersThe Chief Technology Officer (CTO) is accountable for ensuring Enterprise Services (ES) will attract, develop and retain the best people, enhancing our reputation as an agile Engineering and Architecture led Technology organisation, creating simple and enduring products and services for our employees, customers and shareholders.As a member of the Chief Technology Officer (CTO), you will contribute to all aspects of the technology products and services we deliver, from technical strategy and design to coding to deployment to operation.Our CTO products and services are leveraged across all Business Unit Platforms within the Bank to deliver industry-leading software including: CommBank App, Netbank, CommSee, CommSec, CommBiz and Commbank.com.auSee yourself in the teamThe Senior Engineer develops and tests efficient, reliable, and maintainable application components and solutions to…

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Apply Now Customer Service Attendant, relief Supervisor - Halekulani Bowling Club Budgewoi NSW ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.We employ over 1,300 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.About the RoleWe are currently searching for a dedicated and motivated Customer Service Attendant / Relief Supervisor to support our close-knit team at our venue, Halekulani Bowling Club, located in Budgewoi, NSW!As a Customer Service Attendant / Relief Supervisor, you will be the face of…

Click here to view more detail / apply for Customer Service Attendant, relief Supervisor - Halekulani Bowling Club

You have knowledge that spans both development and operations, including coding, infrastructure management, system admin/engineering and DevOps Toolchains.We are a team of big thinkers who are engineering the future of banking.Together we will build tomorrow’s bank today, using world-leading technology and innovation.Do work that mattersIn Institutional Banking and Markets (IB&M), our purpose is to combine global connectivity and capability to build a better Australia. What we do as a business matter to our clients, the Group and the country. As well as providing CBA with essential transaction banking and treasury services, IB&M plays a critical role helping our large corporate and government clients and the Group better understand the megatrends reshaping industries; think about what Australia will need to do to be successful; and determine the role we and our clients can play in building a prosperous future.The Institutional Lending team is part of IB&M Technology, working in close partnership with the business to deliver…

Click here to view more detail / apply for Principal Software Engineer (DevOps)

Customer Service Manager-Highly reputable company within the Products and Supply space, serving the hospitality industry!-Newly created position - scope to put your own stamp on the role-Friendly and inclusive Employer-Generous remunerationWOW recruitement are looking for a stand out Customer Service Manager for a respected supplier whose clients range within the hospitality and office product space.  We're looking for a go-getter who has ideas to bring to the table who will receive great recognition for their efforts. Managing a diverse team of 4 customer service agents with excellent pre-existing relationships with clients you will be;Working closely with customers post-purchase, identifying upselling opportunities.Handle problem resolution through account management and maintaining regular contact.Collaborate closely with cross functional teams in sales and finance. Collate data and provide feedback to the sales team and director - they're very open and have a collaborative approach.Encourage orders to take place through the client platform.Contiunously review performance and identify areas of improvement. What we're looking for;Proven…

Click here to view more detail / apply for Customer Service Manager (Contact Centre)

You are passionate, driven, flexible and collaborative.We are a high performing engineer pushing the boundaries of software engineering.Together we can rewrite the experience for millions of customers.See yourself in our teamOur Software team is the brains behind Australia’s number one banking app, Netbank, Cardless Cash, CommSec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable and highly secured APIs at a unique scale in Australia. And you could be a part of that journey.Our platforms and frameworks enable outstanding design and simple, intuitive features used by millions of people. We’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product.Our team is collaborative, supportive, and keen to share knowledge. We emphasise open communication, quality work and a culture of excellence. Here you’ll experience flexibility, great rewards, and the opportunity to drive your own career growth.  We’re dedicated…

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Customer Service Manager-Highly reputable company within the Products and Supply space, serving the hospitality industry!-Newly created position - scope to put your own stamp on the role-Friendly and inclusive Employer-Generous remunerationWOW recruitement are looking for a stand out Customer Service Manager for a respected supplier whose clients ragne within the hospitality and office product space.  We're looking for a go-getter who has ideas to bring to the table who will receive gret recognition for their efforts. Managing a diverse team of 4 customer service agents with excellent pre-existing relationships with clients you will be;Working closely with customers post-purchase, identifying upselling opportunities.Handle problem resolution through account management and maintaining regular contact.Collaborate closely with cross functional teams in sales and finance. Collate data and provide feedback to the sales team and director - they're very open and have a collaborative approach.Encourage orders to take place through the client platform.Contiunously review performance and identify areas of improvement. What we're looking for;Proven…

Click here to view more detail / apply for Customer Service Manager (Contact Centre)

PERSOLKELLY has partnered with a premier provider of packaging solutions boasting over 60 years of industry leadership. We are looking for a State Service Manager to join their team, they operate across 160 countries with 80 sites worldwide, our partner is a global force in the packaging sector. Position Overview: Are you a seasoned professional with a strong background in service management? Are you passionate about delivering exceptional customer experiences and driving operational excellence? We are looking for a dedicated and dynamic State Service Manager to lead our service team and uphold our commitment to customer satisfaction. As the State Service Manager, you will be responsible for overseeing service-related activities, including customer support, maintenance, and repair services within the assigned region. You will lead a team to ensure efficient service delivery, foster a positive workplace culture, and achieve group objectives in alignment with company goals. Key Responsibilities: Supervise service staff and operations within the region.…

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Job Description Your new opportunity: As a Service Administration Supervisor, you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll guide and supervise our team to collaborate with various teams and departments to deliver exceptional service to our clients and maximise customer satisfaction. In this role you will: Ensure that work in progress is reduced to minimum levels by supervising and guiding your team. Ensure daily cash sales and accounts are correctly reconciled. Work closely with the warranty administration team to ensure all warranty jobs are processed within time protocols, minimal errors and updates are provided. Attend meetings and contribute to continual process improvement. About you: Have 5 years of administrative experience with great computer skills. Automotive warranty experience Experience within a customer service environment Sound understanding of Automotive Dealership Service Environment Some supervisory experience would be great, but we're happy to work with the right person.…

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Client Service Manager - Sydney Area Apply now Job no: 532574 Work type: Full time Location: Sydney Categories: General Management a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: We currently have an opportunity to be part of our team. We are seeking a Client Service Manager to join our team in the Sydney Area and will be managing multiple government sites. You will be responsible in managing day to day operation needs for…

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26th March, 2024 $34 per hour plus super 01/04/2024 to 28/06/2024 - Parramatta Location 7.6 hours per day/38 hours per week Provide service and support directly to victims of crime through the provision of information, advice, registration and management of applications for victims support. The position holder is required to act with professionalism, objectivity and integrity to: Work in a trauma informed way to ensure that the needs of the client are holistically addressed. Assist in the delivery of client service and support for victims of crime, and ensure a timely service that exceeds client expectations with assistance as needed. Provide first contact information and referrals, and process applications for victims support, with assistance as needed. Work collaboratively across Victims Services to ensure the effective administration of the Victims Support Scheme, and to identify opportunities to improve our policies, procedures and practices. Achieve and exceed all key performance indicators and performance targets. Be aware of…

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Position:  Operations Engineer

Datacom Location:  Adelaide, Brisbane, Canberra, Melbourne and Sydney (Not WA)

 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

 

About the Role (Your Why)  

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You'll Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

• Around 2 (near or above) Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

How will you contribute to the Xref team? 

This is a great opportunity for a budding data engineer to gain a strong foundation in a high performing company. You will work with leading technologies and be supported by a highly experienced team to deliver the information, analytics and capability needed for Xref to be a customer focused, data driven organisation.

You will design, build, run and support cloud-based data processing platforms, real time workload and streaming data flows in a large utility environment. 

Your key responsibilities will be:

• Software design 
• Software deployment on AWS 
• Data design 
• Develop, test, and maintain data/software applications to extract data from diverse and scattered sources, and transform and load it into several different storage systems. 
• Develop, test, and maintain software applications to connect and extract data from diverse external APIs 
• Create AI systems to process unstructured data to solve classification and dimensionality reduction problems. 
• Implement, manage, and upgrade data infrastructure and software applications for the numerous present and coming data workloads.
• Collecting requirements for the development of new data systems.
• Compose extensive documentation on software applications, data assets, data lineage, and data products. 
• Give support on data and data system matters as SME, sharing best practices on software design and data handling.

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a positive can-do attitude. Your next adventure awaits!

This role is a 14:7 10/11 hours a day.

What do Cleaners/Housekeepers do?
Cleaners/Housekeepers are service minded, with a desire to help improve quality of life for village residents living and working away from home. Working as a Cleaner/Housekeeper you will mostly do the daily clean of the rooms, restock supplies and change out the linen; however on occasions support in other operational areas if required.

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 12-hour shifts and day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights and up to date COVID-19 vaccinations are essential
An open drivers license

Most of all, what’s in it for you?
We seek either experience or entry-level applicants with enthusiasm; Sodexo can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Flights, your food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRNc

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

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