Your New Role

This role is an exciting opportunity to perform crucial, high value and comprehensive cybersecurity services to support and protect our personnel in the Australian Defence Forces.

The Senior Security Operations Lead role will be responsible for coordinating a 24x7 security operations capability, ensuring that our analysts are continuously developing professionally, enabled and engaged in their mission to proactively monitor our networks for threats.

This is a business hours based role that covers co-ordination of handovers between shifts, provides a technical escalation point and most importantly trains and mentors a team of enthusiastic analysts who are eager to learn and grow.

If you like sharing your knowledge and seeing the team grow and develop this is an excellent opportunity for you. The role is best suited for a motivated, self-starter who enjoys taking charge of problems and working to solve them.

What You’ll Be Doing

• Coordinating our 24x7 monitoring capability ensuring activities are being conducted consistently across shifts and events are proactively responded to in a timely manner
• Providing consultative and technical advice to colleagues and stakeholders on cyber security operations
• Working closely with analysts to develop personalized professional development pathways
• Curating a suite of playbooks and documentation to capture processes and procedures
• Driving improvements to our capability through development of our monitoring tools including such artefacts as dashboards, rule creation and tuning, and custom SOAR components.
• Coordinating workflows through the maintenance and curation of ticketing queues for security operations
• Contributing to reporting on System Health Indicators for our environments and Key Performance Indicators for the delivery of our service

Please note:

• This role is based on a customer site and remote working options are limited. 
• This role is Monday to Friday, with flexible start and finish times

Leidos Australia have a great opportunity within our Security Engineering team for a strong manager and principal leader to drive our delivery and services in support of Defence. Leading a geographically dispersed team with a wide range of skills and career aspirations, you will grow and mature team members ensuing core capabilities are in place to manage Security Controls across multiple environments.

As the Security Engineering Lead you will be responsible for the engineering processes and tools, ensuring they are set up and operational to deliver; safe, fit for purpose and supportable solutions to our Defence customers. In this role you will drive risk management, improve environment security posture to meet current and emerging threats, and will proactively work with other areas of the team to report and track compliance of policies and regulations. More specifically you will be responsible for: 

• Manage the day-to-day activities of the Security Engineering team, ensuring the teams are meeting operational and performance objectives and develop team members to ensure they have relevant skills and qualifications. 
• Assess and manage risks to the effectiveness of platforms and services to protect against current and emerging threats.  
• Provide advice and guidance to the team on defence engineering related technologies data and trends to identify area for contract growth and support the account strategy.Team-level budgeting, planning, and roadmap. 
• Manage and improve Security Controls specific processes, dependencies, and integrations across multiple environments. 
• Stakeholder management to ensure that the Security Engineering Team meet the needs of the business and comply with all relevant laws, and regulations and enforce company policies and procedures. 
• Contribute to the Cyber Security strategy and ensure the team is aligned with the strategy.
• Responding to audit findings, prioritizing remediation measures and manage the budget your team, including staff, contracts, and technology. 
• Identify demands, objectives and key results and define and monitor supporting performance metrics. 
• Ensure the availability, stability, and performance of Security Control platforms.  

As a Product Design Lead you will work in collaboration with cross-functional teams to create meaningful, impactful and accessible solutions that help shape the future of how our Public Sector clients serve their customers.

You will work across every stage of the experience, from incubating new product ideas and features to prototyping and testing high fidelity solutions with customers, stakeholders and employees. Our team is a close-knit collective of diverse thinkers and doers that pioneer innovative solutions, partner with our clients in experience innovation, product and service design excellence, and design for a more sustainable future.

Publicis Sapient Experience Capability is the bridge between strategy and technology — we create meaningful, holistic experiences for our clients and their customers with our services that span product design, service design, spatial design, design research and content design.

Sound like you? If you are passionate about delivering awesome government experiences and positively impacting the lives of customers with the digital products you create, while also being a valued citizen to our growing global team, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact

• Lead the UX capability within the team and with clients.
• Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences.
• Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer and organisational impact.
• Shaping, prototyping, wireframing, validating and testing product solutions.
• Possess a thorough POV on craft, tools and process.
• Propose optimisations and creative approaches to systems and processes that can cultivate impact for users’ needs while understanding the policy and legislative environment.
• Develop specification documentation that allows for implementation in software development.
• Facilitate design workshops with stakeholders and subject matter experts.
• Collaborate with colleagues on product strategy, visual/UI design, content, user stories and requirements through to production-ready code.
• Clarify and define success metrics for client and business impact.
• Develop relationships across a project team, specifically technical team members and software developers.
• Lead and manage small project tracks autonomously.

This Solution Architect, Platform is a functional and technical expert consulting with customers on implementing ServiceNow Workflow solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification).

Solution Architect, Platform brings architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners.

What you get to do in this role:

• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications and a customer’s technology landscape, while informing customer on governance best practices
• Interacts with senior leadership or even CXO roles to support discussions related to their implementation roadmap and change management best practices for implementing applications within a Workflow
• Support pre-sales activities like conducting sales presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives, Solution Sales Executives/Consultants, Sales Account Executives, and Partner Sales Organisations
• Establish mutually beneficial relationships with Workflow product owners and stakeholders, to promote awareness of Workflow Solutions capabilities and roadmaps
• Promote continuous improvement practices for delivery/engagement materials in partnership with related Customer & Partner Excellence Team
• Enable and mentor other members of the ServiceNow delivery team and partner ecosystem
• Up to 50% travel annually, driven by customer needs and internal meetings

As the Senior Manager of Product Management at Publicis Sapient, you act as a trusted advisor to your clients, leading the implementation of solutions in complex corporate environments. You understand your client's business and work closely with them to steer extensive Digital Business Transformation (DBT) engagements and deliver continuous value with rapid increment cycles.

You assemble teams with different capabilities such as Strategy, Experience, Engineering, and Data. You guide them in creating proposals and presenting corresponding offerings to the market. Customer focus is always a priority.

Together with your team, you lead and participate in project delivery, including solution design, effort estimations, plans, prioritisation, risk assessments, and ensure project progress tracking.

You create a positive team environment and culture through coaching and fostering individual development and performance standards.

You ensure your team's focus on results and have the expertise to make these results measurable.