As our City Facility Manager, you’ll be responsible for delivering NEXTDC’s brand promise of 100% uptime to our customers, by successfully maintaining an assigned portfolio of NEXTDC data centres within New South Wales.

This position effectively manages senior members within the facility team and provides

day-to day support to enable their success of maintaining grey-space areas to a high standard, and for white-space areas to be provisioned in accordance with customer requirements and expectations.

Within this role you’ll also promote and embed continuous improvement principles within the team to ensure NEXTDC’s data centres remain to be at the forefront of customer service excellence and innovation.

People Management

• Embed a high performing culture within the team
• Ensure complete resourcing of team members across the assigned portfolio, accounting for customer requirements, maintenance and commissioning scheduling requirements and safety protocols.
• Facilitate the teams’ development through identifying learning and development opportunities, coaching and on-the-job training

Data Centre Management

• Manage operational risk of the facilities within the assigned portfolio to ensure 100% uptime
• Obtain and maintain relevant data centre certifications for the facilities within the assigned portfolio, including ISO90001, ISO270001, ISO140001, ISO45001
• Ensure operational excellence to achieve and maintain UTI uptime operational sustainability Gold standard
• Manage the Operational budget of the facilities within the assigned portfolio to ensure critical plant is maintained at optimum efficiency, and coordinate the implementation of tuning where required
• Manage the facility capacity planning to forecast and maximise capital investment
• Oversee the maintenance and operation of your facilities critical infrastructure, including but not limited to electrical and mechanical systems to ensure there is no deferred maintenance

Risk Management

• Identify and report all operational, security and WHS incidents
• Assist in the identification and management of risks listed in the Site Risk Register. Proactively report and escalate any identified risks that are unable to be managed to Head of Facility Management.
• Conduct regular reviews with the Services Manager to ensure all staff, contractors and stakeholders are being informed of their obligations and associated responsibilities in regards to facility related risks (as per PTW)

About you: 

• Extensive knowledge of all aspects of data centres including electrical and mechanical configurations, rack management, design and installation
• Understanding of high-density data centre power, cooling approaches and technologies
• Extensive knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, BMS)
• Extensive knowledge of cabling & cable management and quality inspection/assurance
• Understanding of and the ability to apply ITIL best practises
• Experience with operational reporting (including incident and technical change management), capacity planning and budget forecasting
• Experience with Contract & Resource Management.
• Effective relationship building and interpersonal skills 

This opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our success. 

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role: In a Senior Project Management role you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. In this senior role you will work with major banking clients on significant, multi-year, high value lending and capital market projects in Australia and potentially further afield.

What you will be doing:

Working closely with clients, local colleagues and the wider global team you will manage significant projects. You will:

• Manage project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed

• Manage project risk and assist with problem resolution

• Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables

• Plan and coordinate all aspects of technical projects from initiation through delivery.

• Ensure requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Serve as liaison between technical and non-technical teams

• Working with cross functional teams to delivery projects on time and to budget

• What you will need:

• Significant previous experience in a similar role ideally within Finance/Capital Markets/Lending domains

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles

• Advanced skills with project management software

• Strong credibility and the confidence to manage relationships with C-Suite clients and be willing to manage difficult conversations as required

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A chance to make a difference in the Fintech industry working on major, strategic banking and finance projects

• A flexible and collaborative work environment

• A competitive salary and benefits including medical insurance and employee share scheme

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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