About this opportunity

Reporting to the Executive General Manager and responsible for developing and implementing quality strategies and systems, ensuring product and process quality standards, and driving continuous improvement initiatives across ~10 manufacturing sites, the Divisional Quality Assurance Manager will also champion the development of a culture that allows the Circular Plastics Australia sites to meet the required food industry standards including EFSA & FDA requirements, and FSSC 22000 certification. 

Your key responsibilities will be to: 

• Define and execute the quality assurance strategy to support the company's objectives and product quality goals.
• Lead the development of quality policies, procedures, and best practices. 
• Oversee the evaluation and laboratory testing of raw materials, in-process materials, and finished products to ensure they meet specified quality standards 
• Coach and support the site Quality Managers to ensure consistent adherence to quality standards throughout the manufacturing process. 
• Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize processes. 
• Implement and monitor quality metrics and performance indicators. 
• Champion the fostering of a culture of quality and accountability across the Division 
• Liaise with regulatory bodies and manage audits and inspections.

To be successful in this role, you’ll have: 

• A minimum of 10 years’ experience in quality assurance or related fields, with at least 5 years in a leadership role, preferably in a food manufacturing or regulated industry. 
• Knowledge of FSSC 22000 certification requirements & understanding of EFSA & FDA requirements. 
• Knowledge of regulatory requirements and industry standards relevant to the organization's products or services. 
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams. 
• Proven track record of driving continuous improvement and achieving results. 
• Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and implement corrective actions. 

The Cloud Operations Team are central to how Nine uses cloud technology, and are the primary point of contact within the Platforms function regarding anything cloud. You’ll be leading from the front in building out Nine’s cloud security posture and policies, monitoring and alerting tooling, as well as managing cost controls (FinOps) and vendors. 

You contribute to a learning-oriented workplace culture, being curious about the world
around you, seeking new ways to explore and bring new thinking and practices to bear
within your team. You remain open to learning new technologies and techniques, and finding creative ways to leverage this knowledge to further team goals.

You work in partnership with various product teams and practices enabling them to conduct rapid, stable, secure and repeatable deployments on Cloud and Kubernetes at scale.

You are structured and methodical in your process and have demonstrated skills building and delivering support services for 24/7 systems.

Day to Day, you will: 

Enabling your team:

• Assist the team in a hands-on capacity as required
• Work with stakeholders to provide technical solutions to problems or issues
• Act as a enabler, removing roadblocks to progress as needed
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity and capability

Technical Leadership:

• Drive adoption of best practice and best in class technology
• Remove single points of failure by cross-skilling staff and making sensible, strategic resourcing decisions
• Always be on the lookout for products, solutions and enhancements which address current or perceived future business problems

Drive high performance:

• Provide one on one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Participate in hiring and other HR processes affecting your team where needed
• Mentor team members to create a highly motivated, coherent, and cohesive culture which rewards high performance

The Platform Solutions Team are central to how Nine deploy workloads to the cloud. You’ll be leading from the front in building out Nine’s cloud infrastructure to deliver the content that Australia loves.

You contribute to a learning-oriented workplace culture, being curious about the world around you, seeking new ways to explore and bring new thinking and practices to bear within your team. You remain open to learning new technologies and techniques, and finding creative ways to leverage this knowledge to further team goals.

You work in partnership with various product teams and practices enabling them to conduct rapid, stable, secure and repeatable deployments on Cloud and Kubernetes at scale.

You are structured and methodical in your process and have demonstrated skills building and delivering support services for 24/7 systems.

Day to Day, you will: 

Enabling your team:

• Assist the team in a hands-on capacity as required
• Work with stakeholders to provide technical solutions to problems or issues
• Act as a enabler, removing roadblocks to progress as needed
• Work with team members to guide solutions towards business and technology goals
• Drive the continuous improvement of processes and ways of work to improve team capacity and capability

Technical Leadership:

• Drive adoption of best practice and best in class technology for workload management using Kubernetes (especially EKS)
• Remove single points of failure by cross-skilling staff and making sensible, strategic resourcing decisions
• Always be on the lookout for products, solutions and enhancements which address current or perceived future business problems

Drive high performance:

• Provide one on one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Participate in hiring and other HR processes affecting your team where needed
• Mentor team members to create a highly motivated, coherent, and cohesive culture which rewards high performance