Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

This opportunity sits within the Digital Audio pillar of Nine, where the focus is driving advertising effectiveness for brands across the suite of Nine audio streaming and podcasting assets. As this is a new role within the digital Campaign Operations Team, you will work closely with the Audio Team Lead to ensure delivery of all digital audio bookings, in addition to contributing to revenue growth for the business.

At the core, you will manage end-to-end digital audio ad campaigns, handling tasks like booking approvals, performance monitoring, budget delivery optimization, and troubleshooting. Your success will hinge on fostering strong relationships with sales teams and ensuring the highest level of client service.

Day to day you will:

• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaigns to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Run ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

At the core, you will be accountable for supporting end-to-end campaign management, including but not limited to: building and testing all campaign creatives to ensure they meet Nines’ Ad specifications and providing timely and accurate mid-to-end of campaign reporting.

Day to day you will:

• Test, troubleshoot, and schedule all campaign creatives to ensure they meet Nine ad specifications and creative lead times
• Work closely with Campaign Managers to resolve creative issues and project manage all site sponsorships
• Provide a high-level of service to stakeholders to ensure a smooth go-live for campaign launches
• Support the Campaign Managers in the day-to-day management, implementation and organisation of all digital advertising campaigns
• Provide accurate and timely end of campaign reporting insights, data analysis and recommendations to promote revenue growth
• Attend sales WIPs to communicate any challenges in meeting campaign start dates

Experian Data Quality (EDQ) is looking for a Partner Account Manager to join our high-performing Data Quality Team. EDQ is a global leader in providing data quality software and services. We help our clients to proactively manage the quality of their data through world class data validation, profiling, enrichment, matching, data governance and migration capabilities. With flexible SaaS and on-premise deployment models, Experian Data Quality software empowers organisations around the world to take control of their data, drive efficiency and maximise customer experience.

This role will focus on Partnerships in both our Data Quality Management and Contact Data Validation solutions, covering key verticals. Partners may include other software vendors, resellers, consulting firms and system integrators.

What you’ll need to bring to the role & Experian

• Executive presence and experience in presenting to technical teams, senior stakeholders and decision makers.
• Work very closely with the direct sales team with a collaborative, optimistic approach, showing the willingness to operate in a fast-paced, high-performance environment.
• High attention to detail and motivation when handling multiple tasks and working with a range of stakeholders across Experian, partners and clients.

Work that matters - What you’ll be doing

• Developing and implementing partner sales, marketing and expansion strategies.
• Achieving a new business sales target via partner led and partner supported. These partnerships will be aimed at finding and closing business with EDQ solutions sold to or through the partner network.
• Promoting Experian’s brand to partners, customers and prospects via marketing input, webinars, presentations and referrals.
• Supporting on meetings with the Global Partnerships team discussing and implementing strategies to expand EDQ’s partner channel.
• The candidate will be responsible for taking the Partnership from initial concept introduction to contracts, opportunity sourcing and execution. This will involve engaging and managing a complex stakeholder ecosystem of Partner decision makers, salespeople, technical consultants, delivery, legal and procurement. 
• Responsible for a minimum of 25 partner/client meetings per month, including regular cadences with key contacts, net new contacts and facilitating client meetings with partners and account managers.
• Lead sales enablement sessions for Partner sales teams and work closely with Presales to deliver technical enablement for sessions and product demonstrations.
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.  Take personal responsibility to ensure you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
• Attend and contribute to weekly sales training workshops, deal reviews and forecast meetings which are all at the core of Experian’s high-performance environment.

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

As the Head Cook, you’ll be responsible for ensuring that all kitchen quality standards are always complied with. You will be supporting recruitment, training, and development of all kitchen crew, supporting the restaurant manager with P&L results which includes, COGS, Labor, Operating Expenses and ensuring all food safety and WH&S policies and procedures are adhered to.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience in a kitchen / cooking role within a busy hospitality environment
• Experience leading and developing a team
• Certificate in commercial cookery or equivalent experience
• Good understanding of food safety concerns
• Excellent interpersonal and communication skills

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Career growth – Australia and internationally
• Quarterly bonus scheme
• Pathway to Restaurant Manager or Franchisee
• New product trials and launches
• Culinary training

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation. 

Your Career

At Palo Alto Networks, we are committed to securing the digital world and empowering organizations with endless possibilities. As a Strategic Account Director, you will play a pivotal role in managing major, strategic accounts, establishing strong relationships with key executives, and exceeding sales quotas and Key Performance Indicators (KPIs). You will adopt an indirect leadership role across a number of shared services all focused on ensuring your and our success in your assigned territory, and optimizing market presence, revenues, and results for Palo Alto Networks.

Your Impact

• Create and drive multimillion dollar, multi year pursuits with key strategic accounts in your assigned territory
• Manage major, strategic accounts, exceeding sales quotas and KPIs - Build and nurture relationships with key executive stakeholders
• Leverage your consultative selling experience to identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services - Demonstrate industry knowledge, articulating unique value to customers - Develop strategies aligning customer's business goals with Palo Alto Networks’ value proposition
• Travel as necessary within your territory, and to company-wide meetings
• Take up an indirect leadership role responsible for orchestrating a diverse shared services team to optimize revenues and profitability
• Establish strong relationships with C-level executives and decision-makers - Identify mutually beneficial business opportunities with external partners
• Provide credible leadership across various business functions, fostering collaboration - Be accountable and trusted in customer and internal interactions
• Drive revenue-maximizing opportunities, utilizing Palo Alto Networks’ capabilities - Focus on high-value growth with a long-term perspective, executing innovative business models
• Implement processes to monitor customer satisfaction and loyalty - Enhance Total Customer Experience and deliver maximum value through continuous improvement
• Cultivate value-added partnerships, extending Palo Alto Networks’ reach and capabilities - Deliver incremental benefits to customers through strategic collaborations

Join our Sales team working across Digital and Publishing brands. You will need to be a self-starter that loves to own projects and take them through to completion, always looking to take initiative.  

You will be working with a close-knit high performing team as you manage the administration of advertising campaigns and respond to client needs as required. You will also service the needs of a group of Independent Media agencies.

Day to day you will:

• Conduct Sales and Campaign management 
• Create and update financial reports 
• Manage communication with agencies and ensure that work is delivered in a timely manner 
• Work with the market research team to assist in the analytical side of the business
• Perform administrative duties for print and online products 
• Liaise with internal stakeholders (editorial, production, other sales teams, commercial innovation, and commercial operations) 

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honor our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

As we continue to expand our operations, we are seeking a skilled and dedicated Bookkeeping Manager to join our team and contribute to our continued success.

Key Responsibilities

• Work closely with our Bookkeeping team to ensure a high level of service to our clients
• Oversee the work of the team ensuring accuracy, timeliness, and attention to detail.
• Supervise and mentor the team, providing guidance, training, and support as needed.
• Liaise with other stakeholders within the business to ensure the best service for our clients
• Stay informed about changes in accounting regulations and industry standards and implement best practices to enhance efficiency and accuracy.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience in bookkeeping or accounting roles, with at least 1 year in a supervisory or managerial capacity.
• Proficiency in accounting software (e.g., Xero, MYOB) and Microsoft Excel.
• Strong understanding of accounting principles and financial reporting standards.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal abilities.
• Great written and verbal communication skills
• CPA or relevant professional certification is a plus.

Benefits

• $110k - $120k + super salary (depending on relevant experience)
• Financial support with any formal studies and industry licenses and registrations
• Yearly overseas holiday for our top performers across the business
• Spacious office space with great amenities (coffee machine, pool table, table tennis), close to public transport, cafes, gyms and retail
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities, etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Cars24 have raised over US$200mm in funding at a billion-dollar valuation. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets for 2021.

Can you imagine a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows up at your doorstep to either love or return at no cost. Every car passes a 300 point inspection report and comes with a 6 month warranty. We own our cars, which allows us to guarantee quality. Our #1 goal is to deliver exceptional customer experience. Let’s make buying cars a truly joyous and painless experience.

About the role:

As a Customer Operations Specialist, you will be part of a team that ensures that our customers receive a smooth, consistent and exceptional customer experience. In this role, you will support the logistics and local teams in getting vehicles ready for delivery by fulfilling registration processes and by ensuring all items that need to be delivered with the vehicle are on board and ready to go from documents to keys to logbooks. You will be expected to bring your A-game every day and be an energetic and enthusiastic member of the team, comfortable at juggling multiple tasks on tight deadlines. As the last set of eyes over a vehicle before it’s loaded for delivery to its new owner, you will have an eye for detail and share the high standards of the business. The right mindset and cultural fit are critical in our consumer obsessed, dynamic, entrepreneurial, data driven, collaborative start-up, with a huge ambition to transform automotive retailing in Australia

What you’ll be doing:

• Owning relationships with local Transport offices to ensure speedy registration turn-around on cars
• Owning all customer documentation that needs to go to the customer physically on the day of delivery
• Ensuring the right car is dispatched on the right delivery vehicle, on the right routes, with the right documents and customer delight packages
• Liaising closely with our customer service delivery teams to ensure they are able to execute their customer-facing tasks (e.g., paperwork, car delivery and pick-up etc.)

What you need:

• Customer first mindset
• Detail orientated - Being the person who sees the missing piece of the puzzle where others can’t
• Positive and enthusiastic team player - Teamwork makes the dreamwork
• Excellent communication skills to enable you to get the job done
• Problem solver, likes a challenge
• Experience of operating in highly customer centric businesses
• Experience of working in a high volume, fast paced and dynamic environment
• Experience of monitoring and managing multiple KPI’s
• Previous experience working in automotive registrations is preferred
• Hold a current unrestricted drivers license
• All applicants must be prepared to undergo a police and background check.

What we offer in return:

• Competitive pay: full-time salary
• Monthly Phone Allowance
• Career Progression
• Performance based bonuses
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a "can-do" attitude

The role:

Permanent full time administration officer, flexible working conditions based in our North Ryde office.

Key duties include:

• Working closely with the Customer Relationship Manager and Admin Assistant
• Client registrations
• Assisting with Customer monthly reporting
• Assisting with meeting customer service level agreements
• End of month billing
• Assisting with allied health case management
• Liaison with Benchmark allied health staff
• Customer account management tasks
• Setting up group education session
• Other general office admin tasks as needed

The Commercial Products team manages a fleet of custom-built systems and third party product integrations  that perform critical functions for our Sales Operations, Traffic, Finance, Programming and Presentation teams, which make it possible for us to sell and traffic ads into our linear broadcasts schedules. In other words, our systems are core business critical systems that manage all revenue associated with broadcast.

You’ll be leading an organisation made up of 4 squads, each with its own engineering manager, software engineers, quality engineers, and iteration manager. The immediate focus of the role will be on the continued improvement and scalability/reliability of existing systems, longer term you’ll contribute to building the next-gen of Nine’s sales, advertising management, and revenue systems. 

At Nine Technology we strive for People and Engineering excellence and culture in the way we deliver on our work. As a senior technology leader you’ll have the opportunity to not only lead your teams in the way they effectively operate and deliver but you’ll be a leader helping Nine to continuously evolve and grow its Product and Engineering culture and capabilities. 

Role responsibilities

• Ensure scope and architectural directions are clear for products and ensure smooth roll-out and integration of projects
• Lead a technical team, working to guide and grow technically strong individuals, being able to give them acute feedback to help them in their technical challenges, whilst still giving them freedom to innovate their own ideas
• Work with engineering leadership to identify opportunities to improve practices and processes around engineering and delivery, and assist with the implementation and upkeep of these practices
• Work closely with Product Management on continuous improvements to existing systems, with a focus on improved reliability, performance, and efficiency.
• Lead development and maintain a strategy to deliver on business goals via system improvements, new functionality and platforms.
• Being involved and helping to coach and mentor teams delivering in Agile
• Ability to plan, organise and lead teams to deliver consistently on project and release commitments.
• Manage 3rd party partners, commercials, contracts and budgets. Ensure contract commitments are met.
• Ability to manage key senior business stakeholder relationships to ensure a  successful technology partnership
• Support development of business cases to further business improvements
• Responsible for developing technology investments business cases. 
• Work with engineering leadership to identify opportunities to improve practices and processes around engineering and delivery, and assist with the implementation and upkeep of these practices
• Help develop and maintain a strategy to deliver on business goals via system improvements and new functionality
• Support production systems - we believe in 'you build it, you support it'.
• Manage overall team and vendor budgets to target.

Your day to day will include but won't be limited to:

• Manage the versioning process for promos, ensuring accuracy and consistency.
• Collaborate with teams for error resolution and timely project completion.
• Oversee the streamlined workflow for base production, optimising raw footage conversion.
• Manage archiving, rendering, and cleanup processes for efficient promo creation.
• Conduct thorough quality control on final promos before sending to the Network Programming Center.
• Ensure prompt delivery of MPEG files to clients, addressing technical issues as needed.
• Efficiently use Media Asset Management and Production Asset Management systems for cataloguing.
• Ensure adherence to protocols for seamless asset retrieval and usage.
• Perform end-of-night checks to ensure readiness for the next day's production.
• Address outstanding issues promptly for a smooth workflow.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Exciting opportunity to join our Operations Team in Laverton Nth.

Jaybro has been a leader in the civil construction sector for over 25 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors across Australia and New Zealand, with offices, warehouses and manufacturing facilities across both countries, Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.

We are seeking dedicated and responsible Warehouse Operator with experience in manufacturing to join our energetic team. As a Warehouse Operator, you will play a pivotal role in upholding our brand promise by ensuring the safe and timely delivery of our products by living our core value of WOW customers. This position is not just about being a warehouse operator; it will also include production operations and immersing yourself in Jaybro’s culture and embodying our core values in every aspect of your work.

As a Warehouse Operator, you will be responsible for performing tasks such as receiving and storing goods, picking and packing customer orders, maintaining a clean and organized work area.

Key Responsibilities:

• Receive and store goods in designated areas
• Pick and pack customer orders accurately and efficiently
• Perform quality control checks on finished products
• Maintain a clean and organized work area

• Strong commitment to safety
• Forklift license and experience
• Prior experience in warehouse
• Attention to detail and accuracy
• Good organizational and time management skills
• Ability to work effectively in a team environment

• Great company culture & high employee engagement where all employees have a Stake in the Outcome (Profit Share Bonus).
• Training & development opportunities
• Dynamic and supportive Management & Team
• Positive and inclusive work environment

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now.

As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required.

We've known it for years, but now it's official - Jaybro Group is proud to be certified as one of Australia's Great Places to Work® three years in a row!

We've been recognised for our outstanding culture and brilliant team. Find out more: https://www.jaybro.com.au/blog/post/jaybro-group-certified-as-great-place-to-workr.html

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As our Senior Cook at GYG North Ipswich, you'll be at the heart of our mission to serve up the best Mexican food experience.

Your responsibilities will include aiding in the training and growth of the kitchen team. Additionally, you'll provide support to the Restaurant Manager to manage inventory and maintain stock levels, as well as ensure 100% food quality and safety standards at all times. 

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Experience in a kitchen / cooking role within a busy hospitality environment
• Experience leading and developing a team
• Certificate in commercial cookery or equivalent experience
• Good understanding of food safety concerns
• Excellent interpersonal and communication skills

What's in it for me? 

So much! Check out some of the benefits below: 

• Free GYG uniforms and exclusive GYG merch
• Fair pay, flexible rosters, and employment stability
• Heavily discounted GYG meals
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Comprehensive training and support to set you up for success
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• Development opportunities to grow your leadership skills, including the opportunity to progress from Senior Cook to Head Cook and beyond
• The possibility of owning your own franchise or joining our corporate office in future

Click the "I'm Interested" button to express your interest today!

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

• Manage the Internal (IDR) and External Dispute Resolution (EDR) across the organization
• Assess, investigate and compile relevant information to support all disputes
• Case Management of AFCA files including mediations and jurisdiction appeals
• Manage escalated internal customer mediations and negotiations on complex or high risk accounts
• Manage education programs related to dispute handling for client facing business units
• Periodically review and update business policies and processes to ensure ongoing regulatory compliance
• Collate and present dispute data and trends to internal and external stakeholder groups
• Provide high quality written or verbal responses on all disputes
• Identify opportunities and contribute to process and service improvements

• Adhere to internal policy, system processes and external regulatory requirements
• Work collaboratively with Risk and Compliance and Legal Counsel in addressing complex disputes or systemic issues