You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

• Follow departmental policies and procedures and service standards 

• Maintains a clean, safe, hazard-free work environment at all times 

• To report all the maintenance issues on the floor and rooms. 

• Knowledgeable in doing other housekeeping tasks: turndown, midnight duty and houseman runner 

• Must be able to complete a housekeeping project within a timeline 

• To report any discrepancy and always follow the DND procedure. 

• To ensure all the Guest Room Amenities are replenished when required. 

• To report Mini bar items consumed by guest while servicing the room 

• To report and surrender all Lost & Found items in the room 

• Update room status accurately  

PROVIDE GUESTROOM EXPERIENCE THAT MEETS GUESTS’ EXPECTATIONS 

• Consistently offer courteous, professional, efficient and flexible and engaging service 

• Able to provide guest request, respond to guest queries on a timely manner 

• Knowledgeable in doing other housekeeping tasks: turndown, midnight duty and houseman runner 

• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Supervisor if no immediate solution can be found and assure follow up with guests. 

• To report any suspicious or strange behavior from a Guest or Employee. 

OPERATIONAL REPONSIBILITIES 

• To keep all keys and mobiles signed out in a secure manner and return them at the course of duty 

• Maintain proper usage of cleaning supplies and equipment 

• Report lost and breakage  

• Follow all safety, emergency and sanitation policies 

• Return and properly tag all lost and found articles in the Housekeeping Office  

• Able to attend / complete monthly training hours goal / target 

• To complete special project within a timeline 

Team Summary
The Australia, New Zealand and South Pacific (AuNZSP) Group Country Manager and their team are responsible for executing Visa's strategy in the countries that make up the AuNZSP cluster. 

The Group Country Manager’s (GCM) leadership team is made up of the Country Manager of New Zealand & South Pacific, key client Sales Leaders and core Visa function leaders.  

What a Group Country Manager, AuNZSP does at Visa:
The Group Country Manager has overall management responsibility for all aspects of Visa’s AuNZSP business operations, including P&L responsibility for the Visa business in the markets. They will be expected to effectively develop local initiatives and deploy Visa’s relevant global solutions across the group to strengthen Visa’s client and other partnerships and drive local and regional business growth.  This is achieved through:

Strategic and Operational Leadership

• Design and execute strategies and key initiatives to achieve Visa’s Core, Value Added Services (VAS) and Commercial & Money Movement Services (CMS) business growth and performance goals for the AuNZSP cluster.
• Monitor the local development of various industries including payments, banking and financial services and technology/big data for trends, as well as other factors with the potential to impact Visa’s current and future business in AuNZSP and across Asia Pacific. 

• Identify and prioritize new business opportunities in AuNZSP and determine the appropriate level of resource investment to pursue effectively. Reprioritizing resources where necessary.
• Lead Visa’s strategy with government, central bank and other regulatory institutions within AuNZSP.
• Broadly represent Visa across multiple areas from sales to regulatory affairs to corporate and social responsibility by speaking at conferences and business forums and undertaking media/public relations activities to drive positive perceptions of the company.
• As a member of the Asia Pacific Leadership Team (APLT), effectively collaborate with fellow APLT members to help set and execute the overall regional strategy.

Client and Stakeholder Partnerships

• Develop, cultivate and maintain deep partnership with client CEOs, management teams, decision-makers and other influencers within Visa’s clients, banks, national banking associations, key merchants, merchant associations as well as prospective and existing Fin Tech partners.
• Ensure that client account plans are up to date with current priorities and opportunities, aligned with Visa’s functional priorities and that these client account plans are executed with excellence.
• Engage regulators and other government entities in collaboration with the Visa Government Engagement team around Visa’s ability to drive stronger economic growth, business innovation and financial inclusion. 

People Leadership and Management

• Lead and manage Visa’s AuNZSP team, managing Visa’s current talent and hiring new staff to expand the team’s capabilities. Actively engage employees with exceptional communications skills and commitment by role modelling the behaviors underlying Visa’s four leadership principles.
• Collaborate directly with all functions (VCA, MS&A, Product & Solutions, Marketing, Clients Services, Risk, Finance, HR, Government Engagement, Legal, Corporate Comms), to ensure that each function contributes to and supports the execution of the Cluster’s strategic agenda.
• Take a thoughtful and diverse approach to talent acquisition and talent management, attracting, developing and retaining outstanding talent, whilst also continuing to raise the performance expectations of the team.  Ensure appropriate succession planning is in place for key roles, maximize employee engagement and ensure all staff have meaningful development plans. Create a sense of community and drive a culture of genuine inclusion for the cluster.

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.

Warehouse Manager

This is a permanent position reporting directly to the Plant Manager.
You will manage warehouse staff across 24/5 operating facility, create and implement processes and procedures, drive best practice and continuous improvement to maximize efficiencies and improve operational performance whilst ensuring a safe workplace for all team members.
We are seeking a practical 'hands-on' person with a 'can-do' attitude who is capable of managing multiple concurrent responsibilities.

The core responsibilities of this role:

• Overseeing daily warehouse operations, inclusive of managing all warehouse duties such as: shipping, receiving of materials, unpacking, stocking, picking goods for shipment and ensure these are all completed within company guidelines and company/customer timelines
• Maintaining quality control of incoming and outgoing shipments
• Managing resources effectively
• Working with management to meet budgetary and operational goals
• Ensure that the daily work tasks are performed within operational guidelines and in a safe and efficient manner
• Training and mentoring team members
• Evaluating overall performances of each team member
• Stock management and control across multiple warehouses
• Coordinating with freight forwarders in relation to incoming containers
• Developing and implementing growth strategies
• Develop and implement improvements to operational procedures to maximize efficiency and cut operational costs
• Warehouse related HR duties
• Liaison with all departments
• Regular reporting to the leadership team
• General organizing and keeping warehouse tidy and in order

The successful candidate will have:

• Previous distribution experience in a senior leadership role
• Continuous improvement focus
• Experience in  driving change in procedures and processes to reduce cost and improve efficiencies.
• IT  knowledge including a strong understanding of Warehouse Management Systems, specifically knowledge in SAP Service Pack one (SP1)
• Inventory and stock management experience, ability to lead and improve on stock takes, receiving and SLOBs management
• Advanced skills in analyzing data for operational and performance reporting
• Strong problem-solving skills
• Strong leadership qualities 
• Excellent communication skills
• Forklift license essential
• Passion and experience in supply chain with previous logistic and warehouse or operations management experience
• Australian working rights

We are looking for a Software Engineer to join our team!

Software Engineer role involves developing, testing, maintaining, and supporting applications and systems that support the business needs of the customer. This includes analysis, design, build, test, and documenting solutions according to approved current standards and best practice methodology.

In this role you will be responsible for:

• Performing system analysis to design test automation frameworks and its integration with various CI/CD, test management, and defect management tools.
• Develop and test software solutions that meet user requirements according to approved IT standards and best practice methodology.
• Build full stack test automation frameworks including APIs, databases and user interfaces.
• Support end-to-end delivery ensuring all components are implemented as per specifications.
• Create and maintain accurate documentation of Cuscal’s applications, systems, and processes to ensure effective knowledge transfer and facilitate support and development.
• Actively collaborate in the team environment and work closely with colleagues to achieve business objectives.

Pact Group’s Contract Manufacturing Division manufactures across several operational sites and supplies a wide range of homecare and Personal-Care categories to all the major retailers and global FMCG brand owners.

About this opportunity

In this contract role, you will manage development projects and support the implementation of new products for the contract manufacturing division, across all Personal Care categories. From initial concept through to full scale production by initiating innovation, formulating new products, producing lab scale batches and supporting the new product development team.

Your key responsibilities will be to:

• Project manage all projects to completion within budget and agreed timelines
• Manage the formulation and development of new innovative personal care products and improve formulae and processes of existing products to enhance product quality and manufacturing efficiencies.
• Complete manufacture of laboratory scale batches for formulation development, customer sampling and stability testing.
• Oversee the implementation and progress of stability related testing of all new products for validating shelf life.
• Provide support to manufacturing NPD, technical/laboratory sales and marketing personnel as required.
• Liaise with new product development and marketing personnel, raw material suppliers and customers as required, facilitating the formulation and development process.
• Oversee the sourcing of raw materials both internally and externally for use in the formulation and development of new products and identifying alternate equivalent sources of supply when required.
• Develop and maintain professional relationships with customers and suppliers.
• Assisting site in the investigation of out of specification results and customer complaints.
• Develop tools and processes to support improvement of product development efficiency.
• In conjunction with relevant departments ensure compliance of new and adapted products to market regulations and any relevant quality and safety requirements.
• Contribute to the achievements of the department and company’s quality objectives.
• Support the Technical Lead chemist and co-operate with laboratory team members to achieve efficient output.
• Complete any other required tasks/assignments as directed. 

Your skills and experience

To be successful in this role, you’ll have:

• Experience in the personal care manufacturing industry
• Tertiary qualifications in a Scientific/Engineering field [e.g. Bachelor of Science (Chemistry), Chemical Engineering or equivalent] 
• Ability to develop a sound understanding of technical, IP and regulatory issues relating to product development in personal care.
• Ability to investigate and fully scope new products and make sound recommendations for execution.
• Ability to trouble-shoot and implement an investigative approach to a wide variety of technical, timeline-related challenges as required.
• Knowledge of Aust/NZ regulatory requirements for personal care products