Job Title: Partnerships Manager

Reports to: Senior Manager, International Growth

Basis: Full Time

Department: Australia, International Growth

Location: Sydney, Australia (Remote working with the option to work in a coworking space)

Website: www.topcashback.com.au

TopCashback is one of the world’s biggest cashback sites and we help save our members money when they shop. We have more than 20 million members globally and work with thousands of brands across the UK, US, China, Germany, France, Australia, Italy and Spain.

We’re proud of our award-winning service, recognized by numerous accolades, including the prestigious Queen’s Award for Enterprise in International Trade and six consecutive wins as ‘Cashback Site of the Year’ at the Moneyfacts Consumer Awards. At the Performance Marketing Awards, we’ve claimed titles such as Industry Choice of Publisher (six times in seven years) and Best Team in Performance Marketing (2021).

As we continue our expansion into Australia, we are seeking an ambitious, proactive Partnerships Manager to drive our growth in the region.

The Role

Are you a skilled professional in affiliate marketing looking for an exciting next step in your career? As Partnerships Manager for Australia, you will take ownership of our affiliate and partner relationships while serving as TopCashback’s local representative in the region.

This role requires a dynamic individual who thrives on building relationships, negotiating deals, and working independently, all while being supported by a global team. Your focus will be on securing competitive, market-leading cashback deals and driving revenue growth, delivering exceptional value to both our members and partners, and expanding TopCashback's presence in Australia.

At TopCashback, since we began, we have been committed to building a fair, diverse and inclusive company. We believe that diversity and nurturing a culture where we can all be our true selves at work, makes us stronger as a business. We celebrate differences and foster a fair and equal environment for us all to flourish in. After all, we spend most of our time together.

With fairness at heart, we‘re committed to being an equal-opportunity employer regardless of race, ethnicity, gender, sexuality, religion, disability, nationality, age or similar. Whoever you are, whatever walk of life you are from, we’ll welcome you to our TopCashback family.

Key Responsibilities

·        Relationship building - Develop new and strengthen existing partnerships with affiliate networks, agencies, and merchants through video calls, emails, and in-person meetings.

·        Deal Negotiation - Negotiate and source market-leading cashback deals to enhance our offering to Australian members and drive revenue growth.

·        Campaign creation - Create promotional decks and case studies to showcase the value of partnerships.

·        Campaign Coordination – Oversee end-to-end management of campaigns, including booking, setup, performance monitoring, and site placement optimisation to maximize ROI.

·        Performance Analysis - Analyse performance data to identify trends, create reports, and provide actionable insights to partners.

·        Business Development - Identify and secure new business opportunities, campaigns, and promotional ideas.

Required Skills/Attributes          

·        Industry Expertise: Minimum of 2 years experience in Affiliate Marketing, Digital Marketing, or Media roles.

·        Relationship-oriented: A good communicator who thrives on maintaining strong client relationships through video calls, emails, and in-person interactions.

·        Skilled Negotiator: Proven ability to negotiate effectively in partnership-driven roles.

·        Self Starter: Good time management skills with the ability to prioritize tasks, meet deadlines, and work independently.

·        Clear Communicator: Good written and verbal communication skills for effectively conveying information to clients and colleagues.

·        Problem Solver: Have a proactive and analytical mindset to problem solving

·        Continuous Learner: Commitment to staying updated with industry trends and best practices.

Do things you

Our people love to work for us, here’s why! 

• We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.  

• We have our very own BlueRock public holidays to give our people the day off, on us! 

• Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD. 

• Access to 24/7 wellbeing, medical and safety support through our partner Sonder.  

• Receive mentoring and coaching from industry leaders 

• We are known for creating plenty of opportunities for growth and promotion. 

• An inclusive and diverse workplace culture centred on meaningful work, wellbeing and fun. 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! Or check us out on our socials and TikTok, @BeBlueRock

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.

Description

Elevate Your Experience: Embark on a Thrilling Journey as a Customer Experience Evaluator (CXE) with CXG! Step into the world of customer experience, and make an impact on customer service. Uncover insights, provide valuable feedback, and shape the retail landscape with us.

We are looking for Watch Enthusiasts or Collectors to participate in our projects in Sydney, Australia.

You'll utilize your keen eye for detail to assess your customer experience journey and share your opinion anonymously by filling up our online surveys. Enjoy interesting projects, flexible schedules, competitive rewards, and a chance to enhance businesses across various industries

Join us and become an essential part of improving customer experiences with the CXG community!

• Good understanding of the Watch industry.

• Passionate about Watches, and improving customer service and retail environments. Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
• You will need to be based in Sydney, Australia and can travel to the City Centre.

• This is a freelance, project-based position
• Flexible working hours
• Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Reporting to the Night Manager and Front Office Manager, you will:

• Support the Night Manager & Assistant Night Manager in the efficient operation of the Hotel
• Cross check and balance work completed during the day for all outlets on a shift.
• Prepare reports reflecting trading results of the property on a daily, weekly and monthly basis.
• Take and prepare room service orders.
• Effectively handle guest complaints and escalate as required.
• Be available at all times for guest queries.
• Ensure the Hotel is operating efficiently and according to Hotel policy.
• Participate in workplace consultation on matters pertaining to WHS.

Are you passionate about leading front-end development, creating user interfaces that captivate and delight customers? Do you aspire to take charge of building products that solve real-world problems? PaperCut, one of the global leaders in Print Management, and one of Australia's few product software companies with international reach, is looking for a front-end specialist to lead the practice across the business.

Reporting to the Head of Engineering, this is a full-time hybrid role, based in our Melbourne office 3 days per week.

Some of the things you'll do...

• Collaborate with teams, including Engineers, Product Managers and Designers, to translate user needs into elegant technical solutions.

• Engineer intuitive, quality front-end applications that enhance the user experience.

• Advocate for and implement best practices in UI/UX design, responsive development, and clean coding standards.

• Mentor engineers, levelling up the front-end knowledge and capability within the business.

• Stay ahead of industry trends to help us to evolve our front-end stack and approach to development.

A little about you…

• You’ve built front-end applications with modern frameworks.

• You have experience deploying code in multiple front-end languages, such as TypeScript and React.

• You have experience leading the front-end function within a technology business 

• You have expertise in designing scalable architectures for front-end applications.

• You review code to find and address potential issues and defects, ensuring the quality and usability of every feature you build.

Are you an Engineering Manager who would like to work for a truly global Australian success story? PaperCut Software have been fighting the battle on sustainability for the last 26 years, and we now have over 1000 million end users across 195 countries. We are looking for a leader to drive excellence in engineering and delivery within our Cloud team. You'll collaborate with product and design to create customer-focused solutions from concept to completion, while empowering your team to exceed their goals.

Reporting to the Senior Engineering Manager, this is a full-time hybrid role, based in our Melbourne office 3 days per week.

Some of what you might do…

• You'll make sure your team works in the smartest way possible by helping engineers make intelligent trade-off decisions and collaboratively mature work practices.
• You'll build relationships and collaborate within Product Development and across PaperCut to ensure that your deliverables reach expectations with quality.
• You'll review and improve how your team approaches product engineering to ensure we're getting both the commercial and product performance that we expect.
• You'll invest in developing your team's capabilities and identifying and attracting new talent to PaperCut.

A little about you…

• You can work with other Engineering Managers to make product engineering decisions and guide execution.
• You have experience building and releasing a successful SaaS product and working on improving launched products.
• You can support your team in helping them deliver high-quality software products.
• You can take a holistic approach to engineering, considering the wider businesses' thoughts and their impact on your decision-making.

We have a great opportunity for a Senior Legal Counsel who will provide expert legal advice and support on a wide range of commercial transactions, predominantly for our Supply Chain business. This role requires a strategic thinker with strong negotiation skills and the ability to manage complex legal issues.

Responsibilities & Requirements

Legal Support:

• Provide strategic legal advice to senior management and other personnel within the organisation.
• Draft and review a variety of commercial agreements.
• Provide legal advice on contract interpretation, risk management, and compliance with relevant laws and regulations.
• Collaborate with internal stakeholders to ensure contracts align with business objectives and mitigate potential risks.
• Stay updated on relevant legal developments and support compliance with applicable laws and regulations.
• Assist in the development and implementation of legal policies and procedures.
• Manage relationships with external legal counsel and other third-party advisors

Reporting to the Sales Director, National Accounts ANZ for FIJI Water, you’ll take the lead as Key Account Manager, driving business development and managing top-tier National Retail and Convenience Accounts across Australia. Your mission? To expand a portfolio of key accounts, fueling impressive sales growth and helping shape the future of FIJI Water in Australia. Your success will directly contribute to the team's ambitious revenue goals, making you a crucial player in our ongoing story of excellence and innovation!

Here's what you will be doing:

• Craft Winning Strategies: Design dynamic business strategies to drive explosive growth in National Retail and Convenience channels.
• Expand Horizons: Take charge of business development by hunting down new opportunities, growing our client base, and forming strategic partnerships that push growth to new heights.
• Own Key Accounts: Manage and nurture key accounts while securing exciting new business channels, making an impact across the board.
• Seal the Deal: Identify, negotiate, and execute joint business plans for National Retail and Convenience Accounts that bring powerful results.
• Dominate the Shelf: Ensure our products shine on the shelves—achieving shelving, pricing, and merchandising targets in line with brand goals, account objectives, and budget requirements.
• Stay Ahead of the Market: Lead the charge in understanding category trends and competitive moves in the Australian market, ensuring we're always a step ahead.
• Champion Collaboration: Foster top-tier communication and collaboration with customer service, brand marketing, supply chain, finance, sales, and business development teams.
• Analyze for Impact: Provide crucial insights and ad hoc analysis for the Sales Director, National Accounts ANZ, and Senior Leadership, keeping us on the cutting edge.
• Take Charge of P&L: Own full P&L responsibility, ensuring every decision aligns with our financial goals.
• Maximize Our Reach: Use analytics to optimize distribution, perfect SKU/pricing strategies, and manage trade spending for maximum impact.
• Spot Opportunities: Analyze monthly data to evaluate promotional effectiveness, track competitors, and pinpoint new opportunities for growth.
• And More: Be ready to take on other exciting tasks as they come, contributing to a vibrant and ever-evolving team.

We are looking to recruit an Information Security Consultant to join our existing Information Security team.

Working with the Information Security team to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure consisting of 8300+ staff and 100+ sites.

As a member of the IT Security team, you will review all aspects of the IT environment and its components. This role shall be responsible for supporting and maintaining enterprise-wide solutions.

The successful candidate will be required to proactively improve and provide advice and guidance on information security matters. We believe this is an excellent opportunity for candidates who have a strong understanding of IT infrastructure and/or information security within a fast-paced environment.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

We are seeking casual Triage Injury Management Consultants. This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home/our office. 

Tasks include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Provide initial early intervention Triage with clients, supporting both physical and mental health services.
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.

Reporting to the Executive Assistant Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.

Responsibilities include:

• Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service
• Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction
• Ensuring the smooth running of conferences and events
• Rostering, coaching, cost control, inventory management and preparing reports for senior management

If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.

The People & Culture Risk and Governance team supports the continuous building of awareness and the strengthening of the risk management and governance practices across the People & Culture business unit. The team consists of operational risk management (Line 1 Risk), governance including regulatory amendments, strategic program management, board and executive team reporting and analytics & insights.

The People & Culture Risk Manager plays a critical role in the identification, management and mitigation of risk within People & Culture. The role includes a broad range of activities including control testing, leading the annual RCSA process, risk management through business unit change and reporting to the People & Culture Risk Committee. Additionally, the Risk Manager will oversee incident management and manage the CPS230 uplift program of work for People & Culture.

The role also provides advice and guidance to the business, promoting a strong risk culture, and supporting stakeholders to ensure successful operations within organisational risk & compliance frameworks.

The role works across the People & Culture team and closely with the People & Culture Leadership Team on risk and compliance related matters. This role also liaises with the Risk Office and Internal Audit across various Line 2 and Line 3 activities.

In addition, in this role you will:  

• Provide education and awareness of risk management and compliance across the People & Culture team (including running bi-annual new starter risk training).
• Develop and implement a People & Culture control testing plan aligned to the organisational framework, including conducting thorough critical control testing and reporting on outcomes to the People & Culture Leadership Team and Line 2.
• Oversee annual BCP review for P&C and participate in testing scenarios.
• Represent People & Culture at the Line 1 Risk forum, Operational Excellence Change Advocates forum and other Line 1 Risk enterprise-wide forums.
• Support Line 2 and Line 3 with relevant reviews/audits.
• Provide risk support and advice for People & Culture strategic priorities and projects, including risk in change.

This is a position within the Actuarial system team which has responsibility to assist Finance business areas for performing system changes required for ongoing BAU development and enhancements of actuarial systems in support of liability and capital valuations, embedded value, and business planning.

Key Accountabilities:

The Main activity of the role is to support the Actuarial System team in the design, build, test and implementation of Actuarial projection models (using the prophet enterprise platform) to meet additional model requirements from strategic project impacting finance analysis, reporting and operational processes.

Detailed activities include:

Projection Modelling (Prophet)

• Prepare and review technical specifications that meet end user requirements and teams coding standards
• Perform Prophet developments to specifications
• Perform and document system testing activities (unit testing, regression testing)
• Perform model reviews and identify areas of model improvement and efficiency
• Deploy approved changes to production environments in line with controls and procedures
• Identify areas of model improvement and efficiency

Data Management

• Analyse and specify data requirements (variable names, formats, attributes) for prophet model inputs and outputs
• Modify DCS processes to maintain system integration points in line with model changes
• Contribute to the build and implementation of data flow process interacting with the IDR (Insurance Data Repository for Prophet model inputs and outputs)to meet IFRS reporting requirements

Finance System Support

As part of the Actuarial systems team you may be called upon to aid in the provision of Finance Operational services including:

• Actuarial System incidence management and resolution
• Support and train for Actuarial System end users
• Manage the availability, capacity and performance of Actuarial Systems
• Maintain security and access procedures and conducting periodic reviews

This role is ideally suited for that candidate who is looking to take the next step in their career and has Head of Tax in their sights. Senior Tax Manager roles in TAL are required to be able to work across all portfolios and tax subject areas and should expect to work across various of these from time to time. However, each role will have a key point of focus and provide back up to other areas.

The Senior Tax Manager - Indirect Tax, in TAL acts as a trusted partner to leaders across the TAL business, accountable for providing accurate, complete and timely advice that deliver commercially sound, and compliant, solutions which focus on Indirect tax matters. This role is key in driving compliant outcomes with our key stakeholders and influencing commercial initiatives. The role requires the individual to take accountability for setting compliant requirements that other areas maybe required to meets these requirements. The role then requires the individual to take accountability for auditing compliance against the requirements and influencing areas outside of the tax function to take accountability for the execution of the requirements.

Incumbents in this role use their professional knowledge to deliver high impact advice across Finance, and TAL more broadly, and are expected to provide advice on the achievement of key commercial objectives, providing advice that influences commercial decisions that TAL needs to address which focus on Indirect tax matters.

The Senior Tax Manager -Indirect Tax role ensures:

• All Indirect tax matters relating to the TDA Tax group are dealt with in accordance with the law and are accurately recorded and reported,
• Indirect tax impacts upon customers and policyholders are accurate and correct,
• Implications of new tax laws and other compliance requirements are understood, planned for and implemented and business leaders are aware of their obligations in relation to these
• TAL is well represented in relevant external bodies and with associated regulatory and other compliance bodies.

The Senior Tax Manager - Indirect tax, is also accountable for ensuring the implementation of policies, processes, calculations, models, procedures, and compliance obligations, especially in respect of governance, risk management and documentation relevant to all TAL Business Units. The role ensures the provision of accurate and timely advice to the business and developing and enhancing relationships with stakeholders throughout TAL and with external parties, such as the ATO and State Revenue Authorities. The Senior Tax Manager - Indirect tax is accountable for enhancing existing processes and continually improving the level of support provided to the TAL business with a particular focus on various strategic programs focusing on Indirect tax matters. This role is expected to oversee the work of the Tax Analysts, and other junior staff who may support Tax from time to time, who support the deliverables of the Tax Team, providing coaching and training as required to ensure the capability development of all team members.

Key Accountabilities:

Business (revenue) related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework as it relates to Indirect tax.
• Be responsible for and accountable for setting requirements for the business to execute that are designed to ensure compliance against tax law. This means not providing interpretations of the law but rather gain an understanding commercial and operational process and based on these facts provide the business with purpose-built requirements that when executed will ensure compliance with the law. The role is then required to update these requirements as regulations change
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Advise and partner with TAL Business Unit leaders on matters such as:
  • Goods & Services Tax
  • Stamp Duty
  • Fringe Benefits Tax
  • Advisory support in relation to various Payroll initiatives including but not limited to State Tax changes and global mobility proposals.
  • New product set up and ensuring efficient and compliance tax outcomes are considered.
• Drive indirect tax outcomes, particularly in relation to duty, when it comes to new products strategic developments. You will be seen as a key stakeholder that is capable of having discussions and leading implementation efforts in this regard. You will be able to work autonomously and escalate where required.
• Active engagement with key Regulators to ensure TAL is compliant and is operating within its Tax Risk Governance Framework. You will be able to drive audit engagements and feel confident to have hold such discussions independently.
• Explain the tax position to internal and external stakeholders, at all levels, and show a clear means of substantiating the position. Your advice will be able to be easily understood and implemented.
• Manage internal and external audit reviews where applicable.
• Provide accurate, complete and timely tax advice and services on a range of topics in support of commercial decisions with a focus on Indirect taxes
• Implement news systems and processes and manage the integration of a new tax function for newly acquired businesses as required

Corporate related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework
• Provide expert advice on matters related to Indirect tax (incl., GST, FBT, Stamp Duty)
• Ensure the accurate provision of a range of compliance deliverables for the TDA group
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Ensure that current tax models and calculators are fit for purpose
• Management of relevant returns, compliance and reporting requirements ensuring the engagement of internal and external stakeholders (incl GST, FBT, Payroll Tax support, Stamp Duty, and others where required)
• Manage the external auditors in relation to their tax reviews

We have a newly created opportunity available in our Retirement and Wealth business as a Retirement Growth Manager. Reporting to the General Manager, Retirement and Wealth you will be responsible for developing deep relationships with new and existing partners to TAL as well as consultants and other market participants.

This is a client facing role with key stakeholder management and relationship building accountabilities. You will play a critical role in proactively and effectively managing the delivery of high-quality engagement to our prospects and other market players.

In this role you will: 

• Deeply understand TAL’s strategy and retirement proposition in the industry
• Tailor and showcase TAL capabilities, proposition, and people to audiences/funds depending on their needs and objectives
• Proactively identify and build relationships with new retirement and investment opportunities in the industry fund and retail/platforms segments
• Gather and document market intel on an ongoing basis and provide reporting on this and pipeline activity
• Devise the retirement partnerships strategy for approval by the senior leadership team
• Document and execute a structured 12-month calendar of business development activity to be updated on an ongoing basis
• Understand market challenges and represent TAL as a market leader in thought leadership and solution development
• Support the ongoing development and implementation of initiatives and projects to enhance service delivery for our partners
• Lead new business tender responses, using the intel obtained through engagement to develop the win themes and ensure a leading submission is provided
• Take full accountability for delivery of the tender response on time, building a bid team across the TAL business

Overview of the role:

To manage balance sheet risks and maximise the value of our investment assets, TAL is expanding its investment capabilities including the implementation of a new Target Operating Model. This is an exciting role, offering the ability to build capability, shape outcomes and add significant value. The role will work closely with the Head of Investments (general account) & ALM and be responsible for investment strategy and portfolio management. The focus will be rates and credit investments and will require a strong understanding of asset-liability management and life insurance regulatory capital standards. 

Key Accountabilities:

Investment strategy

• Clarifying investment objectives and quantifying risk appetite including via senior executive and/or Board workshops
• Designing capital efficient, liability-driven, investment strategies that achieve investment objectives
• Providing advice to Risk on appropriate targets and limits
• Portfolio structure design including the optimal mix / diversification of strategies / exposures
• Provide advice to the business on investment elements of product design (including Retirement Income)
• Analysis of competitors’ investment strategies and performance

Portfolio management

• Investment risk management, ensuring ongoing compliance with limits
• Investment manager benchmark design
• Investment market and economic research
• Dynamic exposure management including active credit and duration positioning
• Derivative overlay implementation when applicable (including CDS and bond futures)

Collaboration and stakeholder engagement

• Draft Board and ALCo papers
• Present to various internal forums and executive committees
• Interact with senior executives including the CFO, Appointed Actuary, Chief Risk Officer, etc.
• Ongoing collaboration with external investment managers and where necessary provide robust feedback and challenge
• Provide advice and mentorship to the broader ALM team

We have a Senior Commercial Analyst opportunity available within our Performance and Expense Management team which sits within our Finance business unit. Reporting to the Senior Commercial Manager, you will be responsible for partnering with our Information Technology, Continuous Delivery and Strategic Initiatives teams to provide reporting, communicating expense results and creating actionable insights.

Additionally, this role is heavily involved in the annual expense budget process, working with business stakeholders to build out expense budgets and operationalise this.

This is a 12-month fixed term contract, working flexibly from our Sydney office.

In this role you will: 

• Take ownership of expense planning, budgeting, forecasting and other processes as appropriate.
• Assist with the delivery in terms of the Expense Framework which governs planning, forecasting, accounting, reporting, and analysis.
• Assist with partnering of Executives and Senior Leaders to influence and provide direction for the appropriate expense targets and goals for TAL, as part of the planning and forecasting process.
• Assist with the production of month-end expense reporting and analytics, including targets, productivity metrics and insights.
• Provide commercial insight and advisory on activities including business case development.
• Assist with month-end expense meetings with stakeholders to provide analysis, identify opportunities and strategies to mitigate risks as appropriate.
• Contribute towards short and long-term enterprise expense planning including stakeholder management during the planning cycle, co-ordination of inputs and analysis.

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

Are you passionate about creating exceptional digital experiences and leading talented design teams? We're seeking a Product Design Lead to join Squiz and shape the future of our Digital Experience Platform (DXP).

As our Product Design Lead, you'll combine your leadership skills with deep UX/UI expertise to guide our distributed Product Design team in creating impactful solutions for the Squiz DXP. You'll play a crucial role in driving design excellence while contributing to product strategy and fostering cross-functional collaboration.

Key Responsibilities

You'll be responsible for leading and mentoring our geographically distributed design team while maintaining hands-on involvement in design work.

Your role will include:

• Building and nurturing a high-performing design team that delivers user-centered solutions aligned with business goals
• Driving consistency and excellence across our product suite through strong design leadership and mentorship
• Collaborating with product management and engineering teams to ensure seamless integration of design solutions
• Establishing and refining end-to-end design processes, from research and ideation to testing and implementation
• Contributing to product strategy as a key member of the product leadership team
• Championing user research initiatives to inform design decisions
• Work with the design team to develop and mature the Squiz Design System, tools, and best practices
• Working hands-on in Figma and other design software to support the team and deliver design outcomes for your own initiatives

Qualifications

• Proven experience leading and mentoring design teams, particularly in a distributed environment
• Deep understanding of user-centered design methodologies and usability principles
• Strong track record of delivering complex design solutions in enterprise software
• Excellence in fostering cross-functional collaboration and communication
• Experience with design systems, contributing to their evolution and scaling across platforms
• Strategic thinking ability with a focus on balancing user needs and business objectives
• Background in the DXP market or similar enterprise software (preferred)
• Proficiency in design and prototyping software, with the ability to co-design and iterate with cross-functional teams

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland. Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Join our client, a leading global forex and CFD broker as a Jira Systems Consultant and play a key role in optimizing their Jira environment. You will be responsible for analyzing existing business processes, recommending and implementing improvements, and collaborating with stakeholders across the organization. A strong understanding of the Atlassian ecosystem is essential, as you'll be building and configuring solutions within this platform.

This role offers a flexible work schedule to accommodate occasional communication with our international offices. While you'll typically work an 8-hour day, you may need to adjust your start time on some days to collaborate with colleagues in different time zones.

Working arrangement: Hybrid (Onsite 3 days a week in Melbourne CBD)

Contract Duration: 6 months

Responsibilities:

• Review and analyze existing Jira workflows and processes.
• Identify areas for improvement and develop recommendations for optimization.
• Design, implement, and maintain Jira workflows, schemes, and configurations.
• Develop and deliver training to users on Jira best practices.
• Provide ongoing support and guidance to users on Jira-related issues.
• Migrate additional business processes into Jira.
• Collaborate with international offices to ensure alignment of Jira processes.

• 5+ years of experience as a Jira SME/Consultant.
• Strong understanding of Jira business processes, including incident management, project management, and basic workflows.
• Extensive knowledge of the Atlassian ecosystem and experience building within it.
• Excellent communication and stakeholder management skills.
• Ability to work independently and as part of a team.
• Desirable:

1. Jira engineering capability.
2. Experience with Jira Service Desk.
3. Experience working in a global organization.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together! 

About ARC’TERYX

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.​

The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way.​ Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.​

Our Benefits

• A generous team discount, not only with Arc’Teryx, but other affiliated brands with Amer Sports 
• A generous product allowance to complete the look and feel of being an Arc’Teryx team member
• Competitive remuneration and a great bonus scheme
• Access to an Employee Assistant Program to support your health & wellbeing
• Continuous on the job training, development opportunities to support your career growth
• Be part of a global business with great career pathways and opportunities across multiple brands

About the Opportunity

• Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods
• Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised
• Provide feedback and suggestions on merchandising to enhance guest experience and sales
• Collaborating with your team and leaders in an open and positive way
• Deliver best in class experience to our guests through education, service and culture
• Build a strong understanding of our products and seamlessly weave this into your guest interactions
• Be a brand ambassador and elevate the guest experience wherever possible

About You

• You have two or more (2+) years of retail sales experience
• You are passionate about delivering exceptional customer service
• You love to have fun at work, but hold yourself accountable to what is required of you
• You have outstanding verbal and written communication skills, and a deep understanding of your impact
• You are self-motivated, and enjoy problem solving
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance. 

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth and expansion we have an exciting opportunity for a Senior Product Developer to join our team!

We are looking for a motivated, enthusiastic individual to support the Product Development team in all aspects of design, sampling & production processes.

Think this could be you? Apply below!

Key Responsibilities:

• Act as a part of the Product Development team to ensure the business is keeping ahead of trends and staying relevant
• Submit tech packs and communicate with suppliers on product specifications & enquiries, from sample stage through to bulk production
• Attend weekly fittings & ensure garment tech standards are maintained
• Manage samples on a daily basis and ensure all comments and supplier relationships are handled professionally and efficiently
• Assist the team with measurement specs & tech packs for production.
• Approval of lab dips, strike offs & trims
• Improve the products being developed by conducting market research & trend forecasting
• Approve garment graded specs for bulk production
  

• Qualifications and 2+ years’ experience in a Product Developer/Garment Tech based role - Bachelor’s degree is preferred, however raw talent, attitude and skills are always highly valued
• Knowledge of garment production, textile manufacturing and understanding of garment specs, garment grades and general garment technician function
• A passion for design & style
• High level of understanding in garment development
• Exceptional organisational skills
• General skills in Google Sheets/Excel
• High level of accuracy & attention to detail
• Can work autonomously as well as part of a team
• Regularly creating and taking advantage of learning opportunities; uses newly gained knowledge and skill on the job through their application
• Strong communicator and clearly conveys information and ideas in a focused, appropriate and effective manner

• Rosebery location, walking distance from Green Square train station
• Amazing offices including an onsite gym + onsite Pilates classes
• Kitchen stocked with loads of goodies
• Generous monthly clothing allowance + ongoing discounts
• Fun events throughout the year
• Amazing career progression available

Please note only shortlisted candidates will be contacted.

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for a Desktop Support Officer to join our team to deliver high quality, onsite technical support to our customers. The role is full-time and will require you to be onsite at our customer site.

Your role will be to provide friendly and knowledgeable support to customers with a positive, can-do attitude. You will have the opportunity to interact with a wide array of technology which includes both mac and pcs, tablet devices, server systems, network infrastructure and voice platforms although the bulk of the server and network elements will be managed by our specialist teams.

Here's what you'll be doing:

• Ensuring the smooth day to day operations of the customers operations.
• Personable with end-users developing a friendly bond with customers.
• Collaborating with your colleagues to determine any processes that requires improvement or can be handled more efficiently.
• Seeking customer feedback on your performance and take an active approach in attempting to continuously improve these results.
• Identifying problems or requests which don't have an existing process and collaborate with your peers to develop and implement one.
• Ensuring documentation and procedures are always up to date.
• Taking ownership of day-to-day technology issues and dealing with external 3rd party organisations.
• Collaborating with your peers in other teams across our business to ensure a successful outcome for the customer.

Here’s what you’ll bring:

• A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other technology devices – even with your own family's devices.
• A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
• Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
• A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues.
• Excellent verbal and written communication skills, allowing you to effectively communicate with a wide range of stakeholders.
• Flexibility in handling unusual situations, such as staying back later or adjusting work schedules, to accommodate out-of-the-ordinary circumstances.

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Implementation Consultant (Finance) at Civica

As Implementation Consultant (Finance), you will provide professional services to our customers across Australia, New Zealand, Papua New Guinea, and other international regions as needed. The primary focus of this role is to deliver consulting, training, and support services related to Civica’s School Manager software, particularly in the areas of financial management and billing. You will be working directly with our customers, come from a hands-on background with financial software solutions within educational environments and be offer expertise in implementing and optimising the solutions. This role will involve occasional travel to customer sites to deliver on-site services, and may need to be flexible in accommodating customer needs across the region.

You will assess and analyse existing and new customer processes to design tailored solutions and recommend enhancements that drive efficiency and effectiveness. By troubleshooting and resolving customer issues, you’ll contribute to improving operational workflows within schools. Gathering valuable feedback on software usage, you’ll identify opportunities for optimisation, helping to boost product adoption and customer satisfaction. You will assist with the resolution of escalated support tickets, ensuring prompt and effective outcomes, while maintaining thorough documentation to support seamless software utilisation.

You will work closely with other Civica teams to deliver on commercial objectives, all while upholding the highest standards of service delivery. Your efforts will play a key role in nurturing long-term, positive customer relationships and driving referrals.

What you will do to be successful in this role 

• Consultancy experience with relevant educational experience, providing valuable advice to education organisations and customers
• Proven experience in school financial management and billing, with a strong understanding of how these processes function within school settings
• Strong interpersonal skills with the ability to engage effectively with customers at all levels, building relationships and trust
• Exceptional communication skills, with the ability to communicate confidently and clearly, both verbally and in writing
• Skilled in conducting investigative activities to assess current practices, with the expertise to reengineer them into more efficient processes aligned with Civica School Manager
• High level of written and verbal communication, including the ability to think quickly and problem-solve customer queries effectively
• Excellent time management, prioritisation, multi-tasking, and organisational skills, ensuring efficient delivery of services
• A strong sense of accountability, taking ownership of the delivery of professional services to ensure customer satisfaction
• Highly motivated, with a strong commitment to self-improvement, professional development, and customer satisfaction
• Independent, self-driven, and able to work well both autonomously and as part of a collaborative team

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.