With unprecedented levels of spending occurring in Australia for Dams, our Australian and New Zealand (ANZ) Dams group is growing the team to service our current and future commitments.

We are keen to hear from Dams specialists who are interested in joining the high-performing team and working across a range of Dams focused projects, from long-term Dam Safety Upgrade Programs to the detailed design of some of Australia's largest nation shaping projects.

Our ANZ Team works as a truly national practice, and you have the opportunity to be based in either our Sunshine Coast, Brisbane, Gold Coast, Newcastle, Sydney, Perth or Melbourne office.

What will a day in this role look like:

• Geotechnical analysis and conceptual to detailed design of water dams, retarding basins, service basin
• Inspection, investigation and condition assessment of existing dams
• Scoping and undertaking geotechnical investigations, including interpretation of foundation conditions and characterising the engineering properties of foundation and construction materials
• Construction support services including inspection of works, evaluation of quality control and quality assurance data and construction reporting.
• Preparation of tenders and proposals & providing mentoring.

KEY RESPONSIBILITIES:

•Support and collaborate with the team to produce lavish buffets and elaborate banquet menus in Conference and Events

•Assist the team in demonstrating flair to brainstorm and create new items for our guests

•Ability to interpret event orders and deliver based on the clients needs

•Actively promote and participate in teamwork and positive communication with the kitchen and other departments

•Cultivate a positive work environment where learning and personal development is celebrated

•Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standards guidelines

•Ensure highest level of hygiene is practised to meet Health & Safety regulations and HACCP food preparation guidelines

•Ensuring food safety logs and requirements are met at all times  

•Work with and coordinate the work of Apprentice Chefs in the preparation and production of food as required. 

•Ensure strict stock rotation and minimum wastage, whereby you will be responsible for implementing and maintaining stock control procedures. 

•Ensure all equipment is maintained, serviced and cleaned.

• Award-Winning Fund Provider 
• Key Leadership Role 
• Great Opportunity Overseeing the Day-to-Day Operations of the Financial Crimes Function
• Sydney or Melbourne Located 
• Hybrid work environment, blending of work from home and office

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Senior Manager, Financial Crimes Operations is responsible for overseeing the day-to-day operations of the financial crimes’ function within Rest. This includes managing a team that is tasked with detecting, investigating, and reporting potential money laundering, terrorist financing, fraud, and other financial crimes.

You will work closely with our Head of Compliance and AML/CTF Officer to implement strategies, policies, and procedures to ensure compliance with all applicable laws and regulations. The Senior Manager, Financial Crimes Operations will also lead the engagement with third parties that support financial crimes processes for Rest ensuring the end-to-end value chain is appropriately managed.

Key Accountabilities/Responsibilities:

• Lead and manage financial crimes operations team, providing guidance, training, and performance management.
• Design and enhance operational processes and controls to detect and prevent financial crime activities effectively.
• Oversee the monitoring and analysis of transactions for suspicious activities and ensure timely reviews and escalations made to Line 2 as required.
• Oversee the monitoring of politically exposed persons (PEPs) via WorldCheck
• Coordinate with the compliance and risk management teams to align financial crime strategies with overall regulatory requirements.
• Serve as a subject matter expert on financial crimes prevention and detection for internal stakeholders.
• Conduct regular reviews and audits of systems and procedures to identify potential weaknesses or risks.
• Collaborate with third party vendors to implement advanced transaction monitoring systems and improve existing platforms.
• Stay abreast of new trends in financial crimes and changes in regulations, advising senior leadership on implications and necessary actions.
• Support the General Manager, Strategic Procurement & Workplace with other financial crime improvement initiatives from time to time.

Key Responsibilities

Reporting to the Supply Chain Maintenance Manager, you will be responsible for electrical, instrumentation and control system assets across a national portfolio of terminals, depots and pipelines.

You will:

• Provide engineering support to the Supply Chain Operations and Maintenance teams.
• Manage a portfolio of major maintenance and minor capital works.
• Provide assurance that Asset Management processes are being applied effectively and drive compliance to regulatory requirements and company procedures.
• Identify and implement improvements to Asset Management processes and procedures.
• Support business planning activities, including the development and prioritisation of the Major Maintenance Portfolio and Capital Plan.

Conveniently located in the hustle and bustle of the CBD, we are seeking a full-time Maintenance Technician in our rebranded & re-vamped Novotel Sydney City Centre.

We are seeking an energetic and enthusiastic Maintenance Technician to ensure the smooth and efficient running of the Hotel's maintenance including preventative, predictive and reactive works.

What will you be doing?

In this role you will help to maintain the building, plant, equipment, fixtures and fittings, using safe working practices, protecting the asset and ensuring it remains a functional, pleasant and safe environment for all customers both internal / external.

THE ROLE

• Provide level 1 & 2 support for desktop hardware, software/business systems, internal systems, networks, telephony (including mobile devices) etc.
• Assist members of the business with technical queries and collaborate with team members and engineers to resolve support tickets
• Contribute to improving team practices by helping to implement tools, conduct analysis etc.
• This is a full-time in-office role in Sydney

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Assist with implementation and maintenance of Sofitel Brand Standards.
• Keep all working areas clean and tidy and ensure no cross contamination.
• Assist other departments wherever necessary and maintain good working relationships.
• Report maintenance, hygiene and hazard issues.
• Perform tasks within a timely manner.
• Contribute to Culinary revenue through effective food cost control.
• Lead Ambassadors by setting a positive example.
• Assist Senior Chefs with menu preparation and ensure adequate supplies are available for service.
• Monitor the productivity of other Ambassadors while also providing support at all times.
• Leads shifts while preparing food items and executing requests based on required specifications.

The Technology Supplier Compliance Manager ensures that Rest’s technology vendors adhere to our policies, standards, and regulatory obligations. This role focuses on governance, risk, and compliance, setting clear expectations and enforcing compliance to protect Rest’s data and technology infrastructure.

Key Responsibilities:

• Establish and monitor vendor technology-related risk management controls and compliance.
• Conduct due diligence and risk assessments on technology vendors to ensure compliance with company policies and regulatory standards.
• Collaborate with Risk Management, Procurement, Legal, and IT departments to enforce standardized vendor compliance processes.
• Coordinate risk management activities with vendors and respond to audit findings.
• Develop and update company-wide vendor management policies and procedures.
• Ensure vendor governance forums address risk and compliance management adequately.
• Provide training on vendor compliance requirements and best practices.
• Stay informed about relevant laws, regulations, and industry best practices, updating internal policies accordingly.
• Prepare reports for senior management on vendor compliance status and risk management efforts.
• Participate in contract negotiations to ensure compliance measures are included in agreements.

As a Reservations Agent, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for handling reservations and inquiries efficiently, ensuring a seamless booking process. Key responsibilities will include (but not limited to):

• Managing guest bookings, changes, and cancellations with accuracy and professionalism.
• Responding promptly and courteously to guest inquiries via phone, email, and other communication channels.
• Providing detailed information on room types, rates, packages, and amenities to assist guests in selecting their ideal stay.
• Maintaining up-to-date knowledge of hotel services, promotions, and local attractions to enhance the guest experience.
• Ensuring special requests and preferences are noted and communicated effectively to relevant departments.
• Collaborating with the front office and other relevant departments to maximise occupancy and revenue.
• Delivering exceptional guest service and resolving booking-related issues promptly and effectively and
• You will demonstrate a guest-centric approach with a high standard of accuracy and attention to detail.

   

BizCover who?

You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit

So what?

We are looking for a Customer Care Specialist to join our team. As a Customer Care Consultant at BizCover, you will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience when dealing with the company. You'll work closely with customers, acting as their point of contact, providing product support, and addressing any concerns that may arise. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers.

Responsibilities

• Respond to customer inquiries via email, phone, and chat.
• Work closely with customers to understand their needs and provide tailored advice.
• Troubleshoot technical issues to help customers make the most of our platform.
• Keep up-to-date with insurance industry knowledge to provide the best possible recommendations.
• Maintain accurate records of customer interactions and provide feedback to management.
• Identify areas for improvement in our processes and suggest creative solutions.
• Follow up with customers to ensure their issues have been resolved.

• 2+ years of experience in a customer service or support role is desirable
• Excellent communication skills, both verbal and written.
• Ability to quickly learn new technology platforms and software.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong time-management skills and ability to work independently.
• Experience working for an online business is preferred.

• Hybrid working model with flexibility to work from home and the office - 3 days a week from home 2 days a week in office based in Townhall
• If based outside of Sydney, you will work fully remotely
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

What Kind of Person Works Well in our Company

Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun: a person who delivers a first class customer experience every time
Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun: a person you can trust to get it done
Advancer - noun: a person who always wants do better

Who are we?

We are the leading online platform for comparing and buying business insurance.

Not to toot our own horn, but we’re shaking things up in the SME business insurance market! We’re all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free insurance!

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $57,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

KEY RESPONSIBILITIES:

•Support and collaborate with the team to produce lavish buffets and elaborate banquet menus in Conference and Events

•Assist the team in demonstrating flair to brainstorm and create new items for our guests

•Ability to interpret event orders and deliver based on the clients needs

•Assist with training Commis Chefs and apprentices to desired standard this includes full working knowledge of the section and department.

•Actively promote and participate in teamwork and positive communication with the kitchen and other departments

•Cultivate a positive work environment where learning and personal development is celebrated

•Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standards guidelines

•Ensure highest level of hygiene is practised to meet Health & Safety regulations and HACCP food preparation guidelines

•Ensuring food safety logs and requirements are met at all times  

•Work with and coordinate the work of Apprentice Chefs in the preparation and production of food as required. 

•Ensure strict stock rotation and minimum wastage, whereby you will be responsible for implementing and maintaining stock control procedures. 

•Ensure all equipment is maintained, serviced and cleaned.

What you get to do in this role

• Operate and troubleshoot multi-vendor network to identify and resolve issues quickly.
• Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system.
• Perform investigations into functionality that is not working as desired.
• Review, consult and prepare for planned change introduction to production environment.
• Partner with teams to plan and execute software code upgrades and device maintenance.
• Maintain automations to investigate and resolve alerts and issues on the network
• Maintain internal tools to assist with operating the network infrastructure at scale
• Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives.
• Design and deploy networks based on business and technical requirements.
• Partner with project and program managers to meet overall timelines and resolution of issues.

As the Global Head of Data and Insights, you will take ownership of our data strategy, infrastructure, and analytics roadmap, ensuring data-driven insights are at the core of our decision-making processes. Working within a cloud-native environment powered by Google Cloud Platform (GCP), you’ll lead the design and implementation of cutting-edge solutions that enable real-time analytics, advanced machine learning, and scalable data operations.

What you do

• Data Strategy & Leadership: Execute a comprehensive data strategy aligned with business objectives, ensuring data-driven insights are at the heart of decision-making processes. Lead a cross-functional data team including data engineers, data architects, analysts, and business intelligence specialists.
• Cloud Data Architecture: Own the implementation, and optimization of the organization's cloud-native data architecture, with a focus on GCP (Google Cloud Platform) to ensure scalability, security, and reliability of data operations.
• Advanced Analytics: Lead the development and deployment of advanced analytics, AI, and machine learning solutions that provide actionable insights and drive business innovation. Ensure the integration of predictive, prescriptive, and descriptive analytics into business processes.
• Business Intelligence: Establish best practices for Business Intelligence (BI) tools and processes to empower business users with actionable insights, enabling them to make data-driven decisions.
• Data Governance & Compliance: Develop and enforce data governance frameworks, policies, and best practices to ensure data privacy, quality, and integrity. Oversee compliance with regulatory requirements related to data management and multi-jurisdictional reporting, ensuring that the organization meets global and local regulatory standards (e.g., GDPR, CCPA, MiFID II, etc.).
• Data Engineering & Infrastructure: Oversee data engineering efforts, ensuring the design and maintenance of high-performance data pipelines, integration, and ETL processes to enable real-time analytics and reporting capabilities.
• Stakeholder Engagement: Act as a key advisor to executive leadership, providing insights on data trends, opportunities, and challenges. Collaborate with other business units (e.g., finance, risk, compliance) to ensure alignment with organizational goals and objectives.
• Innovation & Continuous Improvement: Stay ahead of industry trends and emerging technologies related to data management, AI, and analytics. Foster a culture of continuous learning and innovation within the data team.

THE ROLE

● Collaborate with leaders on all things people, including advisory support, remuneration, problem-solving, engagement, performance management, and recognition initiatives.

● Oversee the operational aspects of the people lifecycle (recruitment, onboarding, offboarding, reporting, system management, and visa sponsorship).

● Contribute to the design and execution of People & Culture programs and initiatives.

● Provide advice on employee relations and ensure compliance

● Develop and analyse reports to inform better decision-making.

In this role you will (but not limited to):

• Operating as true Business Partner with Hotel Leadership team to achieve Financial Performance of the Hotel and F&B venue;
• Directly accountable for all financial information sent to the General Manager, Accor and Owners in regard to presentation, accuracy and detail;
• Ensure the timely and accurate completion of all weekly, monthly, quarterly and annual reports;
• Ensure that all Management Agreement and Owners Corporation matters are dealt with in a timely and efficient manner – with accuracy and attention to detail;
• Assist Department Heads/Managers to develop effective measures to enhance their department’s profitability;
• Supply all departments with accurate statistical information on a timely basis;
• Cooperate with all other departments offering support information on finance matters as required;
• Develop and monitor all financial systems for the Hotel with a view to improving and streamlining procedures;
• Ensure that policies and procedures set by Accor are implemented and internal controls are operating effectively;
• Ensure thorough training and knowledge of all Hotel systems – Opera, Micros, Purchase Plus, Currency Select, Online Banking portals, and others as deemed necessary to support the financial and compliance performance of the hotel;
• In depth knowledge of Employment instruments, HMA and other compliance documentation and
• Provide strategic oversight into the business across all dimensions of the operation and play an active role in the day to day operations.

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50.

About the role

This role supports the Finance Manager in our Pricing & Client Engagement by providing quality financial advice, modelling, reporting, budgeting, forecasting and other financial functions. Finance Business Partners work strategically with their allocated Product domain business unit to meet and exceed their financial targets in the short, medium, and long term.
   
The responsibilities in this role include: 

Decision Support: 

• Partner the BU leadership team with financial decision-making by providing relevant data, analysis, and recommendations.

• Build and maintain financial models, e.g. client pricing and new business models, scenario modelling and sensitivity analysis, and other ad-hoc financial analytical activities as required.

• Support continuous improvement initiatives within the Business Unit Finance team. Focus on enhancing productivity, efficiency, and the overall effectiveness of financial processes.

Reporting (Month, HY and FY): 

• Performance Monitoring: Manage the monthly financial activities end to end for your Domain, covering month, YTD and monthly performance dashboard reporting including variance analysis and commentary.

• Performance Reporting: Prepare and present monthly performance dashboards, highlighting key metrics, trends, and variances. Ensure reports are clear, accurate, and provide actionable insights.

• Accruals & adjustments: Prepare and process accruals or adjustments to ensure that financial statements reflect the true economic condition of the BU.

• Insights: Provide meaningful insights and recommendations based on financial analysis to drive better business performance. 

Forecasting & Budgeting 

• Delivery of financial plans and forecast – construct and maintain a driver based 3-year strategic plan and rolling monthly forecast in accordance with timetable.

• Analysis of inputs, particularly transaction drivers (or similar) working with the business to gain driver-based inputs and insights.

• Prepare qualitative insightful reporting on budget/forecast submissions, including potential opportunity and risks

   
What can you bring? 
This role is a very visible one within Cuscal where you will get the opportunity to partner with and present to key stakeholders.  

• A relevant university degree (and CA/CPA qualified) with proven commercial application and experience   
• More than 5 years experience within a management accounting or FP&A team
• Advanced analytical skills, including the ability to identify when data and analysis is materially incorrect, and obtain solutions.
• Proven and effective business partnering abilities
• Experience in delivery of continuous improvement initiatives or financial process change initiatives.

Desirable

• Experience within retail banking or payments

Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
   
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

As part of the Universal Products and Experiences team you will support the wider ANZ on category tasks, across the following responsibilities:

RESPONSIBILITIES

• Oversee and manage administrative contract operations across ANZ team; ensuring prompt contract entry, management and action of the workflow across internal and external stakeholders – additionally assisting with direct administration requirements where there is a need.
• Lead quarterly forecasting process, including data entry of licensee forecasts, royalty reporting and outstanding invoice communications to licensees.
• Support the category team, to drive commercial growth in the region with licensee category gaps, line plans, general business needs and new business opportunities.
• Assist and organise with onboarding schedules and requirements for new staff members where required.
• Maintaining databases, spreadsheets/tracking documents and the distribution of licensee lists, brand presentations and other sales materials.
• Manage; organise and assist with wider team workshops; events and meetings.
• Proactive diary management the Regional Director and the coordination of domestic and international travel plans for the ANZ leadership team.
• Manage weekly team updates for senior management
• Creating and setting up new vendor accounts, raising purchase orders (using SAP) and coding invoices for payment, following through as required to ensure timely payment.
• Assistance with asset management and NDA requests.  
• Managing weekly team updates for senior management.
• Providing general office administration; ordering stationery, supplies and equipment for department; facilities duties; arranging couriers & post.
• Ad hoc projects and tasks as required.

You will be responsible for two distinct job responsibilities Franchise Management and Retail Marketing. You will be responsible for developing and executing franchise and retail marketing plans with retailers and key licensees, that leverages the richness of NBCUniversal’s entertainment content to build a sustainable business that achieves annual revenue targets. You will activate  the global franchise strategies at a market level by ensuring local relevance and partnering across other business units within the company with the goal of building or maintaining consumer relevance of our most important brands (IP). Managing  events such as tradeshows, key partner meetings and consumer facing events.

Additionally, this role will develop and execute short- and long-term retail channel strategies delivering annual growth strategies that leverage the strength of the NBCUniversal’s franchise portfolio, category and consumer priorities.

The role will be responsible for being the voice of the brand, consumer, and retail, balancing the demands of delivering marketing activations that drive ROI  and promoting retail sell-in of ranges.

Key Responsibilities

Franchise Marketing:

• Develop and execute territory specific franchise marketing activations, to support UP&E while creating demand value and awareness
• Develop cross-divisional symphony  programs (both marketing and PR) with other NBC Universal business units.
• Partner with Franchise Management (Global and Regional) to guide implementation of franchise strategies and local needs
• Inspire licensee and retailers  through engaging brand and retail presentations
• Attend top-tier retail and licensee meetings (i.e. master toy partner) in region, to share brand and retail plans 
• Plan screenings for licensees and retailers as required
• Manage mall activations and costume character appearances in markets
• Responsible for overseeing presentation support and coordination of all events in region (summits, KPM’s, trade shows,) from conceptualisation to execution
• Collaborate with global events team to secure required event assets via the events tool kit, including invitation templates, banners, etc.  Work with global marketing team to secure required presentations

Retail Marketing, planning and execution:

• Develop, maintain, and drive relationships across marketing and  buyers in conjunction with category teams to drive product placement and sell through
• Curate, present, and execute sales driving retail marketing programs in line with brand guidelines and individual retailer expectations - events, digital, print, radio, TV, cinema, social, trading banners, POS etc
• Proactively conceptualize and develop cross promotions with other Universal divisions
• Sharing of best practice with Franchise and Retail & Marketing teams in US to ensure creative is consistent and on brand
• Remain competitively aware of competitors’ retail programs & share best practices/results
• Manage execution and account management of assigned marketing partnerships with retail accounts; includes in-store marketing, promotions, sweepstakes, out-of-home, print, online/mobile content, packaging, premiums, etc.
• Managing the franchise and trade marketing budget
• Approve all retail marketing submissions from licensees, agents or retailers
• Provide comprehensive marketing program recaps and post analysis including measurable results, ROI, and how we compare to competitive programs and maintain examples of best-in-class programs to help drive the planning process
• Regular attendance of trade shows and social industry functions where applicable
• Accountable for day-to-day management of the Franchise and Retail Marketing team

Are you a forward-thinking, commercially savvy leader with a proven ability to coach and develop others, fostering a culture of growth and accountability? Do you demonstrate resilience and clarity in navigating challenges and ambiguity, while driving strategic improvements and delivering immediate, impactful results? If this sounds like you, we want to hear from you!

We have an exciting opportunity, with the recruitment of a Senior Manager position within our Operational Delivery team. This role partners with Senior Managers to provide a consistent experience for complainants, members and our people. The role therefore suits an individual who can collaborate well with and challenge a direct peer group to drive the department forward.

AFCA is an organisation of passionate, intelligent people who are committed to fairness and driving positive change in the financial sector.

Typically, in this role you will:

Actively support a culture that drives performance excellence and professional development that ensures our people love working at AFCA and find meaning and value in their contribution.

Work closely with peers to meet the department's operational and strategic objectives.

Contribute to shaping and delivering Operational Delivery portfolio plan to achieve service delivery excellence, a great place to work, positive customer experience and continuous improvement.

Advocate service delivery excellence and collaborate across AFCA to achieve success and drive positive outcomes.

Engage and influence members, industry associations and consumer groups to deliver effective and timely complaint resolution outcomes and improve industry standards.

Drive and deliver successful outcomes for the business and positive customer experience by coaching and supporting Team Managers and teams towards high performance and continuous improvement.

Proactively contribute to positive customer experience and continuous improvement of quality, efficiency, risk and compliance outcomes by working closely across AFCA.

Actively promote a strong risk culture that ensures risk and compliance are a key consideration in any decisions, highlight any identified risks and lead the development of mitigation plans.

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

The Senior Software Engineer role is responsible for delivering high quality code in a timely manner while leading and working with the engineering managers to design solutions as appropriate. Working in an agile environment you will provide technical leadership and provide senior technical expertise and support while delivering quality software. On a day to day basis the Senior Software Engineer is actively helping lead the continuous improvement of our technical delivery and agile processes while positively leading and contributing to discussions and team dynamics. The Senior Software Engineer will proactively help push the technical standards and quality of the team forwards. The Senior Software Engineer is responsible for delivering high quality application, automation and testing code in accordance with industry best practice and OFX guidelines.

Where required, the Software Engineer will take on the technical leadership of a piece of work by performing the function of a technical lead on a task. 

What you do

• Work closely with the solution and application architects, help improve our coding practices while delivering code and participating in code reviews.
• Ensure code is efficient and adheres to OFX coding standards and guidelines and industry best practices.
• Ensure that our capability and expertise continue to evolve by motivating the teams and promoting a collaborative working environment.
• Identify complex areas of code that require refactoring and technical debt and ensure these are addressed as appropriate.
• As part of an agile team assist outside of your core skills including deployments, QA and level 3 support when appropriate.
• Actively provide appropriate leadership as part of the product development team including mentorship and coaching.
• Work collaboratively within the agile team to deliver user stories. Owning stories to ensure they meet all functional and non-functional acceptance criteria.
• Work with the solution and application architects to create solutions and conduct spikes when required.
• Participate in design reviews and proof of concepts.
• Maintain consistent and constant communication with stakeholders.

Reporting to the Director of Sales and Marketing you will be responsible for proactively identifying new business opportunities in to Pumphouse.

• You will be responsible for building and maintaining relationships with clients and generating revenue.
• Identify new clients through market research, networking and outreach.
• Be able to identify opportunities for business expansion in untapped markets.
• Work closely with the DOSM on the implementation of sales strategies.
• Assist with Pumphouse proposals.

The property team at The Sydney Morning Herald and The Age is looking for a Deputy Property Editor who will help shape our coverage and assume a leadership role in the team. 

The ideal candidate takes a keen interest in the state of the housing market and will be able to explain its ups and downs to a highly engaged audience. This is a varied role that includes both writing and editing, as well as helping curate a mix of stories covering everything from house price movements to buying and selling trends, the rental crisis, the best suburbs and the prestige property market.

Reporting to the national property editor, this is a Tuesday to Saturday position that includes editing auction coverage on Saturdays, regularly working the 11am-7pm Saturday shift. In the national property editor’s absence, the property news editor will act in the role. The position would suit someone keen to gain editing experience and take on more responsibility in the newsroom. 

This position can be based in our Sydney or Melbourne office.

In this role you will:

• Pitch original stories for self and others, including national and local stories, daily and longer-term projects to suit publication in both Sydney and Melbourne.
• Write news leads and collaborate with the national property editor on copy flows.
• Develop and maintain relationships with contacts to generate story ideas.
• Consider feedback from analytics in shaping story selection.
• Work with data, ensuring accuracy and clarity in reporting.
• Stay informed on property market trends and develop skills in writing analysis.
• Collaborate on headlines, graphics, and story treatment with the national property editor.

About the Role

We are seeking a Senior UX Designer with strong service design expertise to lead the creation of seamless and engaging user experiences across digital and mobile channels.

In this role, you will take ownership of complex projects, leveraging your strategic thinking, problem-solving skills, and deep understanding of user-centred design to shape end-to-end customer journeys. Working closely with cross-functional teams in an agile environment, you’ll ensure our solutions are not only visually stunning but also functional, scalable, and user-driven.

Key Responsibilities:

• Lead Service Design Initiatives: Design and optimise customer journeys by mapping user needs, behaviours, and pain points, ensuring a seamless end-to-end experience across touch points.
• UX Strategy & Research: Conduct user research, usability testing, and workshops to uncover insights, define user personas, and develop actionable design strategies.
• Wireframes & Prototypes: Create low- to high-fidelity wireframes, interactive prototypes, and design specifications to communicate design ideas effectively.
• Collaborate Across Teams: Work closely with developers, product managers, and other stakeholders in agile sprints to deliver user-centred solutions that meet business objectives.
• Advocate for the User: Serve as a champion for the user by ensuring their needs are at the forefront of every design decision.
• Stakeholder Engagement: Communicate design concepts and decisions effectively to clients and stakeholders, fostering trust and buy-in.
• Design Systems: Contribute to and maintain design systems that support scalable, consistent user experiences across platforms.
• Stay Ahead: Stay current with industry trends, tools, and methodologies to bring fresh perspectives and innovative approaches to the team.

TAL’s Legal team partners with people across the business and external counsel, external partners, regulators, and industry bodies to ensure TAL meets its regulatory and legal obligations. We have a permanent opportunity available to join our Litigation and External Disputes Resolution team as Corporate Counsel.

This is an ideal role to broaden and grow your financial services experience in a flexible work environment. You will enjoy being part of a supportive and collaborative in-house legal team, working for one of Australia’s leading life insurers.

In this role you will: 

• Manage external disputes lodged with the Australian Financial Complaints Authority (AFCA) and other external complaints bodies
• Manage litigated matters through external lawyers
• Provide advice and support primarily to the claims and underwriting teams and other business units as required
• Deliver training to the claims and underwriting teams
• Provide advice and support to risk and compliance in relation to the Life Insurance Code of Practice
• Offer advice and support to the Internal Dispute Resolution team
• Support our broader legal team in reviewing product documentation and other commercial documents