The People & Culture Risk and Governance team supports the continuous building of awareness and the strengthening of the risk management and governance practices across the People & Culture business unit. The team consists of operational risk management (Line 1 Risk), governance including regulatory amendments, strategic program management, board and executive team reporting and analytics & insights.

The People & Culture Risk Manager plays a critical role in the identification, management and mitigation of risk within People & Culture. The role includes a broad range of activities including control testing, leading the annual RCSA process, risk management through business unit change and reporting to the People & Culture Risk Committee. Additionally, the Risk Manager will oversee incident management and manage the CPS230 uplift program of work for People & Culture.

The role also provides advice and guidance to the business, promoting a strong risk culture, and supporting stakeholders to ensure successful operations within organisational risk & compliance frameworks.

The role works across the People & Culture team and closely with the People & Culture Leadership Team on risk and compliance related matters. This role also liaises with the Risk Office and Internal Audit across various Line 2 and Line 3 activities.

In addition, in this role you will:  

• Provide education and awareness of risk management and compliance across the People & Culture team (including running bi-annual new starter risk training).
• Develop and implement a People & Culture control testing plan aligned to the organisational framework, including conducting thorough critical control testing and reporting on outcomes to the People & Culture Leadership Team and Line 2.
• Oversee annual BCP review for P&C and participate in testing scenarios.
• Represent People & Culture at the Line 1 Risk forum, Operational Excellence Change Advocates forum and other Line 1 Risk enterprise-wide forums.
• Support Line 2 and Line 3 with relevant reviews/audits.
• Provide risk support and advice for People & Culture strategic priorities and projects, including risk in change.

This is a position within the Actuarial system team which has responsibility to assist Finance business areas for performing system changes required for ongoing BAU development and enhancements of actuarial systems in support of liability and capital valuations, embedded value, and business planning.

Key Accountabilities:

The Main activity of the role is to support the Actuarial System team in the design, build, test and implementation of Actuarial projection models (using the prophet enterprise platform) to meet additional model requirements from strategic project impacting finance analysis, reporting and operational processes.

Detailed activities include:

Projection Modelling (Prophet)

• Prepare and review technical specifications that meet end user requirements and teams coding standards
• Perform Prophet developments to specifications
• Perform and document system testing activities (unit testing, regression testing)
• Perform model reviews and identify areas of model improvement and efficiency
• Deploy approved changes to production environments in line with controls and procedures
• Identify areas of model improvement and efficiency

Data Management

• Analyse and specify data requirements (variable names, formats, attributes) for prophet model inputs and outputs
• Modify DCS processes to maintain system integration points in line with model changes
• Contribute to the build and implementation of data flow process interacting with the IDR (Insurance Data Repository for Prophet model inputs and outputs)to meet IFRS reporting requirements

Finance System Support

As part of the Actuarial systems team you may be called upon to aid in the provision of Finance Operational services including:

• Actuarial System incidence management and resolution
• Support and train for Actuarial System end users
• Manage the availability, capacity and performance of Actuarial Systems
• Maintain security and access procedures and conducting periodic reviews

This role is ideally suited for that candidate who is looking to take the next step in their career and has Head of Tax in their sights. Senior Tax Manager roles in TAL are required to be able to work across all portfolios and tax subject areas and should expect to work across various of these from time to time. However, each role will have a key point of focus and provide back up to other areas.

The Senior Tax Manager - Indirect Tax, in TAL acts as a trusted partner to leaders across the TAL business, accountable for providing accurate, complete and timely advice that deliver commercially sound, and compliant, solutions which focus on Indirect tax matters. This role is key in driving compliant outcomes with our key stakeholders and influencing commercial initiatives. The role requires the individual to take accountability for setting compliant requirements that other areas maybe required to meets these requirements. The role then requires the individual to take accountability for auditing compliance against the requirements and influencing areas outside of the tax function to take accountability for the execution of the requirements.

Incumbents in this role use their professional knowledge to deliver high impact advice across Finance, and TAL more broadly, and are expected to provide advice on the achievement of key commercial objectives, providing advice that influences commercial decisions that TAL needs to address which focus on Indirect tax matters.

The Senior Tax Manager -Indirect Tax role ensures:

• All Indirect tax matters relating to the TDA Tax group are dealt with in accordance with the law and are accurately recorded and reported,
• Indirect tax impacts upon customers and policyholders are accurate and correct,
• Implications of new tax laws and other compliance requirements are understood, planned for and implemented and business leaders are aware of their obligations in relation to these
• TAL is well represented in relevant external bodies and with associated regulatory and other compliance bodies.

The Senior Tax Manager - Indirect tax, is also accountable for ensuring the implementation of policies, processes, calculations, models, procedures, and compliance obligations, especially in respect of governance, risk management and documentation relevant to all TAL Business Units. The role ensures the provision of accurate and timely advice to the business and developing and enhancing relationships with stakeholders throughout TAL and with external parties, such as the ATO and State Revenue Authorities. The Senior Tax Manager - Indirect tax is accountable for enhancing existing processes and continually improving the level of support provided to the TAL business with a particular focus on various strategic programs focusing on Indirect tax matters. This role is expected to oversee the work of the Tax Analysts, and other junior staff who may support Tax from time to time, who support the deliverables of the Tax Team, providing coaching and training as required to ensure the capability development of all team members.

Key Accountabilities:

Business (revenue) related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework as it relates to Indirect tax.
• Be responsible for and accountable for setting requirements for the business to execute that are designed to ensure compliance against tax law. This means not providing interpretations of the law but rather gain an understanding commercial and operational process and based on these facts provide the business with purpose-built requirements that when executed will ensure compliance with the law. The role is then required to update these requirements as regulations change
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Advise and partner with TAL Business Unit leaders on matters such as:
  • Goods & Services Tax
  • Stamp Duty
  • Fringe Benefits Tax
  • Advisory support in relation to various Payroll initiatives including but not limited to State Tax changes and global mobility proposals.
  • New product set up and ensuring efficient and compliance tax outcomes are considered.
• Drive indirect tax outcomes, particularly in relation to duty, when it comes to new products strategic developments. You will be seen as a key stakeholder that is capable of having discussions and leading implementation efforts in this regard. You will be able to work autonomously and escalate where required.
• Active engagement with key Regulators to ensure TAL is compliant and is operating within its Tax Risk Governance Framework. You will be able to drive audit engagements and feel confident to have hold such discussions independently.
• Explain the tax position to internal and external stakeholders, at all levels, and show a clear means of substantiating the position. Your advice will be able to be easily understood and implemented.
• Manage internal and external audit reviews where applicable.
• Provide accurate, complete and timely tax advice and services on a range of topics in support of commercial decisions with a focus on Indirect taxes
• Implement news systems and processes and manage the integration of a new tax function for newly acquired businesses as required

Corporate related tax accountabilities:

• Manage tax risk end to end throughout the Business in accordance with the TAL Risk Governance Framework
• Provide expert advice on matters related to Indirect tax (incl., GST, FBT, Stamp Duty)
• Ensure the accurate provision of a range of compliance deliverables for the TDA group
• Ensure the TAL Group has robust systems, processes and controls in place to meet all regulatory and customer tax compliance obligations
• Ensure that current tax models and calculators are fit for purpose
• Management of relevant returns, compliance and reporting requirements ensuring the engagement of internal and external stakeholders (incl GST, FBT, Payroll Tax support, Stamp Duty, and others where required)
• Manage the external auditors in relation to their tax reviews

We have a newly created opportunity available in our Retirement and Wealth business as a Retirement Growth Manager. Reporting to the General Manager, Retirement and Wealth you will be responsible for developing deep relationships with new and existing partners to TAL as well as consultants and other market participants.

This is a client facing role with key stakeholder management and relationship building accountabilities. You will play a critical role in proactively and effectively managing the delivery of high-quality engagement to our prospects and other market players.

In this role you will: 

• Deeply understand TAL’s strategy and retirement proposition in the industry
• Tailor and showcase TAL capabilities, proposition, and people to audiences/funds depending on their needs and objectives
• Proactively identify and build relationships with new retirement and investment opportunities in the industry fund and retail/platforms segments
• Gather and document market intel on an ongoing basis and provide reporting on this and pipeline activity
• Devise the retirement partnerships strategy for approval by the senior leadership team
• Document and execute a structured 12-month calendar of business development activity to be updated on an ongoing basis
• Understand market challenges and represent TAL as a market leader in thought leadership and solution development
• Support the ongoing development and implementation of initiatives and projects to enhance service delivery for our partners
• Lead new business tender responses, using the intel obtained through engagement to develop the win themes and ensure a leading submission is provided
• Take full accountability for delivery of the tender response on time, building a bid team across the TAL business

Overview of the role:

To manage balance sheet risks and maximise the value of our investment assets, TAL is expanding its investment capabilities including the implementation of a new Target Operating Model. This is an exciting role, offering the ability to build capability, shape outcomes and add significant value. The role will work closely with the Head of Investments (general account) & ALM and be responsible for investment strategy and portfolio management. The focus will be rates and credit investments and will require a strong understanding of asset-liability management and life insurance regulatory capital standards. 

Key Accountabilities:

Investment strategy

• Clarifying investment objectives and quantifying risk appetite including via senior executive and/or Board workshops
• Designing capital efficient, liability-driven, investment strategies that achieve investment objectives
• Providing advice to Risk on appropriate targets and limits
• Portfolio structure design including the optimal mix / diversification of strategies / exposures
• Provide advice to the business on investment elements of product design (including Retirement Income)
• Analysis of competitors’ investment strategies and performance

Portfolio management

• Investment risk management, ensuring ongoing compliance with limits
• Investment manager benchmark design
• Investment market and economic research
• Dynamic exposure management including active credit and duration positioning
• Derivative overlay implementation when applicable (including CDS and bond futures)

Collaboration and stakeholder engagement

• Draft Board and ALCo papers
• Present to various internal forums and executive committees
• Interact with senior executives including the CFO, Appointed Actuary, Chief Risk Officer, etc.
• Ongoing collaboration with external investment managers and where necessary provide robust feedback and challenge
• Provide advice and mentorship to the broader ALM team

We have a Senior Commercial Analyst opportunity available within our Performance and Expense Management team which sits within our Finance business unit. Reporting to the Senior Commercial Manager, you will be responsible for partnering with our Information Technology, Continuous Delivery and Strategic Initiatives teams to provide reporting, communicating expense results and creating actionable insights.

Additionally, this role is heavily involved in the annual expense budget process, working with business stakeholders to build out expense budgets and operationalise this.

This is a 12-month fixed term contract, working flexibly from our Sydney office.

In this role you will: 

• Take ownership of expense planning, budgeting, forecasting and other processes as appropriate.
• Assist with the delivery in terms of the Expense Framework which governs planning, forecasting, accounting, reporting, and analysis.
• Assist with partnering of Executives and Senior Leaders to influence and provide direction for the appropriate expense targets and goals for TAL, as part of the planning and forecasting process.
• Assist with the production of month-end expense reporting and analytics, including targets, productivity metrics and insights.
• Provide commercial insight and advisory on activities including business case development.
• Assist with month-end expense meetings with stakeholders to provide analysis, identify opportunities and strategies to mitigate risks as appropriate.
• Contribute towards short and long-term enterprise expense planning including stakeholder management during the planning cycle, co-ordination of inputs and analysis.

The Cook is at the heart of the restaurant operations. You will be preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. You’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and regular guests.

Must be able to work night shits from 4:00 pm to 11:00 pm 

Experience is helpful, but it’s not everything. What we mean is:

• Kitchen experience is great but not essential
• Is open to coaching, eager to learn and ready to put in the effort
• ‘Can do’ attitude and can be relied upon

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Culinary training and development
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation. 

The Solution Sales Manager will oversee market success of ServiceNow's [insert specific product line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:  

The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

We are seeking energetic and experienced Housekeeping Room Attendants to join our dedicated Housekeeping Team.

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience. 

Successful applicants will be required to:

• Service and clean assigned guest rooms ensuring that rooms are perfectly presented to hotel standard.
• Report all maintenance and repair requirements and missing items as per procedure.
• Ensure store rooms and trolleys are kept neat and stocked, and in good working order.
• Carry out deep cleaning duties as required.
• Follow the correct procedures for lost property items.
• Handle all amenities, chemicals and equipment according to WHS standards.
• Assist with other duties in the housekeeping department as required.

Are you passionate about creating authentic, flavorful dishes that bring people together? Join our team as a Cook - Franchise at our Wetherill Park, Australia location! We're looking for an enthusiastic and detail-oriented individual to be at the heart of our mission to serve up the best Mexican food experience.

• Prepare and cook high-quality Mexican dishes following our established recipe guide
• Work efficiently with fresh ingredients to create vibrant and authentic flavors
• Maintain a clean and organized kitchen environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth kitchen operations and timely food delivery
• Adapt to changing customer demands and maintain productivity during peak hours
• Contribute to menu development and suggest improvements to enhance our offerings
• Participate in inventory management and assist with ordering supplies as needed
• Ensure consistent portion control and presentation of all dishes
• Assist in training new kitchen staff members on recipes and procedures
• Actively engage in continuous learning to stay updated on culinary trends and techniques

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Being an expert in stock handling by making sure our products are in date and listed at the right price.
• Creating eye-catching displays of our ALDI special buys.
• Keeping the store tidy, organised and looking great.

We have a great Operations Coordinator opportunity in our Numero team for a fluent Mandarin speaker. This role can be based in either Auckland, Sydney or Melbourne and has flexibility to work remotely with only occasional visits to the office.

The ability to work weekends 9am to 5pm, Thursday to Monday is essential.

Key Responsibilities:

Box Office Data Management

• Box Office data entry
• Daily Box Office data accuracy checks
• Chasing up missing grosses
• Mappings of films, formats and theatres

Film Release & Release calendar updates

• Film creation, amending release dates, finding film artwork and synopses

Client Service

• Replying to enquiry emails about box office data and reporting
• Helping customers and users with requests e.g. setting up logins and investigating data discrepancies etc...

Skills, Knowledge, Abilities and Personal Attributes:

• Must be proficient in Mandarin and English
• An interest in box office results, records or statistical information
• Film knowledge, and an interest in film, is a plus
• Knowledge, experience and understanding of the cultures in Asia is a plus
• Proven ability to work as a part of a team, and independently, to meet deadlines
• Excellent communication skills, both written and oral
• Ability to demonstrate and further develop administrative, time management and planning, analytical, problem-solving, and internet research skills
• Confident, positive personality with excellent interpersonal skills and a professional manner.
• Attention to detail
• You must have the right to live and work in Australia or New Zealand
• The ability to speak and write multiple languages is an added benefit but not essential
• You must be able to work weekends 9am to 5pm, Thursday to Monday

About Numero

Numero provides an aggregated box office reporting platform giving the film industry clean, fast, and effective information. Through collection, collation, and reporting of theatrical box office results for the global film industry, Numero delivers up to the minute information, collecting box office results across more than 30 territories, and providing services across Asia Pacific, Europe, Africa, North America, and Latin America.

Numero is part of the Vista Group, a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

Our HQ is in Auckland and we have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur. We use the latest technologies and offer a fun, agile and collaborative environment.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew • We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light • We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen • We make good things happen as people and as teams through our focus on delivery

Chase Great • We challenge ourselves and each other to keep improving

You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include:

• Excellent work/life balance including remote working (with an Auckland, Sydney or Melbourne base required)
• Volunteer day, enhanced paid parental leave and wellness benefits
• Strong mentoring & career development focus
• Fun team events including the Vista Innovation Cup

If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Numero.

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs, or political opinion. This commitment is reflected in all our employment policies and procedures.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting – is a real consultancy for real consultants.

About your role 

We are seeking Consultants with experience in HCM transformation to join our growing European practice. In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling world-class workforce operations and experiences.  

You will guide our clients through the complex landscape of HR transformation, leveraging technology and best practices to create an impact on business outcomes. You will deliver quality client service, provide insightful solutions, and balance multiple priorities. You will also demonstrate excellent communication and problem-solving skills, easily integrate into new teams, and establish relationships. More specifically, the responsibilities of this role include: 

• Create employee experience strategies with market-relevant thought leadership - develop employee experience journeys, personas, and roadmaps to help digitise HR service delivery and improve workforce experiences. 

• Deliver HR Transformation E2E projects as well as state-of-the-art HR Service Transformation solutions at global scale. 

• Deliver HR TOM and HR Process Design to enable and operationalise our clients' HR strategies. 

• Support clients with implementation and adoption of HR Cloud and HXM Technologies from Hire to Retire. 

• Provide Workforce Transformation Advisory from Talent Marketplace solutions via skill-based organisation towards Learning Agility, Upskilling and Reskilling initiatives – provide project management support for the deployment of new workforce solutions and initiatives. 

• Facilitate HR workshops and craft insightful presentations, providing actionable recommendations. 

• Contribute to practice development and pre-sales activities to develop our service offerings, proposals and go-to-market initiatives further. 

• Lead teams, fostering an environment of continuous learning and growth. 

 
You.. 

• Have a broad business skill set including stakeholder management, problem-solving, and resilience 

• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences 

• Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel 

• Domain expertise in processes from the Hire to Retire employee cycle, including defining HR processes, creation of formal process documentation, detailed process maps and standard operating procedures. 

• Translation of employee experience needs into business requirements to drive digital HR platforms deployment. 

• Knowledge and experience in the implementation of HR technologies, e.g. HCM cloud systems (e.g. Oracle, SuccessFactors, Workday), HR ticketing/workflow tools (e.g. ServiceNow HRSD, Salesforce) or other HR solutions. 

• Project and change management activities for HR Transformation projects. 

• Ability for conducting HR improvement workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps. 

• Strong facilitation, communication, and problem-solving abilities. 

• Ability to lead project teams and mentor junior consultants. 

• Demonstrable experience in developing proposals and offerings, either for internal or external clients. 

• Contribution to practice development, including go-to-market strategies and developing others. 

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Are you looking for a job that brings daily fulfillment and purpose? Join us in the aged care field, where your dedication will help seniors maintain their independence and enjoy their later years to the fullest.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The Position:

The Chef Supervisor is responsible for the daily operational management of the Catering Department and all food services personnel within the facility. The Chef Supervisor is required to implement, deliver, monitor and evaluate the Food Safety Program and ensure the catering department is managed and maintained within all formal accreditation standards and compliance requirements.

Key Responsibilities:

• Menu planning in consultation with residents / representatives, dietitian, RN in Charge and General Manager to ensure adequate nutrition and hydration standards are maintained for residents.
• Maintain a record of residents needs, preferences and assistive devices and ensure these are provided.
• Documentation of recipes for menu dishes and special dietary requirements. Ensures recipes cater for cultural and spiritual requirements and for special occasions.
• Ordering of supplies, ensuring adequate supplies according to menu and budget.
• Documentation, implementation, monitoring and evaluation of the Food Safety Program.
• Follow up on resident complaints and feedback.
• Preparation and cooking of meals according to the menu and Food Safety Program.
• Contribute to management meetings and strategic planning.
• Participate in relevant professional development and mandatory training.
• Ensure that expenditure is in accordance with approved budgets.
• Ensure rostering and leave arrangements are structured to ensure that the Catering Department is adequately staffed and appropriate skill levels are considered.
• Ensure all direct employee reports are made aware of their policy, legislative and other relevant compliance obligations from the commencement of their employment with the organization.
• Conduct regular meetings with Catering Department employees to discuss relevant workplace issues such as quality and work health and safety.

Essential:

• Trade Cook Certificate or equivalent.
• Food Handling Course.
• Current Food Safety Supervisors Certificate.
• Experience in hospitality.
• Current National Police Certificate (or ability to acquire).

Desirable:

• Experience is residential aged care.
• Computer literacy skills - medium level.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Relocation assistance (if not located in Cooma)
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Financial Controller (Compliance, Tax, Treasury & Regulation)

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership.

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

Are you a seasoned financial professional with a passion for compliance, tax, and regulatory matters? Do you thrive in fast-paced environments and enjoy rolling up your sleeves to drive impactful financial outcomes? LegalVision, a leader in innovative legal services, is seeking a hands-on Financial Controller to join our team and oversee financial operations across three jurisdictions.

This is a newly created role designed for an ambitious hands-on individual who can combine strategic thinking with operational execution. If you're looking to be part of a growing, dynamic business that is reshaping the legal landscape, we want to hear from you.

What You'll Do: As Financial Controller, you will:

• Full-time permanent role
• Lead compliance efforts, ensuring adherence to financial regulations across all jurisdictions.
• Manage and optimize tax planning and reporting processes, including indirect taxes (e.g., VAT, GST).
• Oversee treasury operations, ensuring effective cash flow management and currency risk mitigation.
• Establish and maintain financial controls to meet regulatory requirements.
• Partner with external auditors, tax advisors, and regulators.
• Prepare annual statutory accounts for Australia and the UK
• Investor relations
• Develop and implement policies for financial compliance and risk management.
• Support strategic decision-making with financial insights and data analysis.

What We're Looking For:

• A degree in Accounting, Finance, or a related field; CPA/CA qualification is essential.
• 5+ years of experience in financial control, compliance, or similar roles, ideally in professional services or a multinational environment.
• Strong knowledge of tax, regulatory, and compliance frameworks in Australia, the UK, and New Zealand.
• Proficiency in treasury management, including FX exposure and liquidity planning.
• Hands-on experience with financial systems and controls.
• Exceptional attention to detail and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• A proactive and adaptable mindset to thrive in a growing organization.
• Having worked with private equity is a bonus. 

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a tangible impact in a high-growth business.
• Hybrid role

If this sounds like your next challenge, we’d love to hear from you! Apply today and be part of LegalVision's journey to transform the legal services industry.

Key responsibilities: 

We’re looking for our technology leader to take the business into the next era. Rapid product and sales growth awaits us after a strong, stable period of delivery. 

We’re small and agile. Our leaders present solutions, seek buy in, whilst getting involved and ensuring execution. 

In the code 

• As a growing business, everyone gets stuck in, so we’d expect that this role will get their hands dirty, whilst managing the team, keeping a handle across different teams, projects and priorities. 

Managing and mentoring 

• As a manager for our software engineers, integrations team, QAs and technical writer you’ll be responsible for ensuring the team has what they need to succeed (context, direction, coaching and more). A key facet of the role will be building relationships with stakeholders, ensuring that you build upon those as it’s served the business so well in continuity and scaling. 

The team 

• Currently made up of six .NET engineers, one mobile flutter engineer, 2 QAs, and 2 integrations team members. This is augmented by offshore project teams (currently 2 teams).  As the manager of these teams you’ll need to balance the output, provide clarity on delivery timeframes for the business and look at ways to optimise our delivery across multiple products. We’re also hiring to keep up with an accelerated volume of change currently underway and coming in 2025. You’ll also have a dotted line managing Infrastructure to ensure the engineering team are set-up for success. 

We currently have a transformation re-platforming project as well as a new product underway both working with separate offshore teams. In addition to this we have a maintenance team who are delivering features, integrations and resolving bugs. We’re hiring for software engineers, business analysts and QA to expedite our currently delivery and build out the teams’ capabilities. 

We’re after a leader who wants to own the technical realm and have a say in product, someone who will still outperform all but the most senior individual contributors. Worked in SaaS, managed teams and what comes with that – from leading change management, prioritizing work with the GM, articulating product and technical roadmaps, velocity reporting, people management and resolving challenges. 

What we’re looking for: 

• Management: You’ve got a good handle on managing different personalities. You challenge the status quo and aren’t a yes person – you can coach, but also direct to hit deadlines and work with stakeholders 

• Project management: Have a strong grasp of managing a roadmap and timelines, communicating effectively and delivering to agreed deadlines so set the business up for successful growth 

• Tech: Passionate about tech, confident with data, databases, and coding languages. You are ready to work with many integration patterns and collaborate on infrastructure requirements. 

• Solution Design: You can collaborate with the team to help them architect solutions, guiding when necessary and encouraging input from the team.  

• Technical Requirements: Detailed technical requirements are your second nature. You can coordinate between product and engineering domains to ensure your team and stakeholders are aligned. 

• Scaling: You’re comfortable running multiple projects, managing a wide ranging team of different personalities and skills and can present/communicate strong timelines which are realistic and achievable to enable the Sales function to scale effectively around new product development 

Why you will love this role: 

• The opportunity to make a difference: we are not a large company tied down by bureaucracy, you can implement work quickly and see results 

• Own your role and the team’s execution: You’ll partner with the GM, product and support to understand the landscape and where efforts are needed. You’ll take that direction to scope and provide excellent detail for engineering to quickly deliver 

• Lots of opportunity to learn and grow:  You will be working with Transvirtual subject matter experts to ensure you can make an immediate impact. They are also very open to ideas and new initiatives that you come up with.   

• Friendly, hybrid international team: we are a fun team, headquartered in Australia, but also spread across the globe. You will get the chance to collaborate with multiple teams who are all inclusive and open. 

Essential Skills / qualifications: 

• 7+ years in C#,.NET and SQL (MSSQL preferred) development with extensive knowledge of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations 

• Demonstrable management of a team 

• Experience in multiple infrastructure set-ups, both cloud and dedicated 

• Excellent written and verbal communication skills for team management and board level presentations 

• Have a relevant tertiary qualification 

Desired skills 

• Have exposure to different working methodologies in multiple teams to understand how to flex process to maintain focus on goals 

• Worked in a Logistics (TMS/WMS), SaaS or Technology focused business 

• Hybrid database environment 

• Cyber-Sec governance, familiar with ISO-27001 and including OWASP frameworks included into development 

• Used ITIL or similar to manage incident processes 

The Process 

• Meet with our GM and some of the team, complete a technical test and a final meeting with a Representative from our board 

About Transvirtual: 

We’re a modern SaaS business delivering logistics solutions. Our founder’s family history is steeped in transport giving Transvirtual a unique competitive advantage which has seen the business grow from strength to strength. The business received its first outside investment three years ago and has grown significantly, including growing our product set from its core of a Transport Management System (TMS) to launching in the US and expanding to offering a Warehouse Management System (WMS). 

Being a distributed business we work really hard to connect the team ensuring visibility of business strategy, sharing OKRs and hosting company wide retros. We challenge each other to be the best and ensure we seek & provide regular feedback to maintain a positive and enjoyable workplace. 

Our team is comprised of Technology, Logistics and Growth experts and if you’re excited by the opportunity, we’d love to hear from you. 

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

We are seeking an experienced Customer Service Representative to join our After Sales and Service team in Prestons on a permanent full-time basis.

Your role

In this role your key responsibilities will include but are not limited to:

• Providing outstanding customer service and product advice
• Providing support to our customers in resolving product warranty issues in a timely and professional manner
• Ensuring that our systems are kept up to date
• Managing day-to-day requirements; including process of work orders and invoices and arranging selected suspected product return
• Reviewing and updating procedures to ensure they are understood and followed
• Ensuring that claims are managed effectively as well as reporting on issues, statistics, and procedures

About you

It would be great if you come from the plumbing industry, so you know the difference between a close coupled pan or a concealed cistern, but if not, a great onboarding program is provided along with full training to set you up for success!

Along with your previous experience in a similar role, we’re looking for the following skills and experience:

• 3+ years of experience in Customer Service and data entry
• A passion for customer service and be known as someone customers enjoy talking to
• Strong technical aptitude and computer skills (preferably with Microsoft)
• Enjoy communicating effectively with internal and external customers
• And most importantly, enjoy working in a team environment

About us

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you:

• Hybrid working option
• Free onsite parking
• Competitive remuneration
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
• Annual flu vaccinations
• Medibank Health Insurance - discounts on corporate cover

Ready to apply?

Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time.

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

We are seeking an experienced, commercially savvy HR expert to join us in the New Year on a 12 month fixed term basis. Reporting to the Head of People & Culture, the People & Culture Business Partner offers a combination of strategic and operational HR responsibilities. You will partner with a large internal client group across Australia and Malaysia.

Your key Responsibilities:

As our BP, you’ll provide HR business partnering services for managers across a number of locations and business units within your portfolio; you’ll coach, guide and implement strategies to meet both long term and short term business goals.  You’ll also build strong, effective relationships and gain knowledge of the business to enable effective decision making.

• Keep a pulse on employee engagement, working closely with people managers and employees to improve working relationships, build morale and retention. Interpret employee engagement survey feedback and able to develop actions plans to address gaps.
• Partner with Organisational Development and Learning & Development to support talent management initiatives including annual performance assessments, succession planning and talent road maps. Support employee and people manager training as required.
• Act as a trusted advisor to people managers and employees on HR policies, conflict resolution, and employee relations issues. Investigate, resolve and recommend solutions, and work toward positive outcomes. Ensure alignment with Australian employment laws and consult with internal legal counsel when required.
• Work closely as part of the P&C team, providing support and back up to colleagues as required and collaborate on projects and interventions as requested.
• Analyse HR metrics to inform decision-making, identify trends, and measure the effectiveness of HR strategies. Produce and present reports to senior people leaders.

• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables.
• Gain a good understanding of the terminology and ways of working within the retail sector.
• Providing client with cost advice for budget purpose including cost planning of upcoming projects   This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level.
• Assist with the commission management of our commissions to assist in the successful delivery of our services.
• Integrate with full cost management and project management teams in NSW and support when required.
• Work independently and take responsibility for deliverables.
• Line management and mentorship.

The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.

Main responsibilities include:

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
• Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
• Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients

Consisting of high-net-worth individuals and their representatives, our consultants arrange private jets charters for everything and anything from corporate business meetings to leisure trips.

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list and working with airlines to the smallest details of what should be on the aircraft so the client remembers and makes ACS their charter partner.

This role does require a 4 week training period in London HQ, all expenses paid.

The Claims Technical Specialist is responsible for providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy.

A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Managers to build their capability in line with the TAL claims capability and delegated authority frameworks. 

• Contribute towards a culture of process improvement. Along with the Team Manager, ensure that change initiatives are embedded and that best practices are adopted, while ensuring a best practice approach to claims handling
• Contribute to department and company projects as required.
• Maintain current knowledge of life insurance guidelines, processes and policy changes.
• Ensure claims handling and service approach reflects industry best practice and TAL processes and policies.
• Other ad-hoc duties as required

Technical Support

• Act as a subject matter expert, responding to Claims Consultant requests and enquiries and to authorise and review claims (and associated benefits payments)
• Provide adverse decision review and sign off on assessment, which may require referral to internal Claims review body
• Support Claims Consultants to use effective communication with customers, treating health practitioners and other stakeholders to drive the best service experience and appropriate claim outcomes for the customer
• Support Client Managers and Team Managers in their reporting to funds and attendance at fund meetings/case conferences related to technical claim outcomes as required
• Development/ enhancement of claims handling procedures and guidelines as required. Assist with embedment
• Review, advise and sign off (within delegation) on policy T&Cs within internal forums, communicating the outcome of approved policy T&Cs within team to ensure understanding/application

Team Capability

• Drive processes to support development of technical capability within claims and implement strategies lto develop technical skills in line with the TAL claims capability framework resulting in progression of delegated authorities in a timely manner
• Coaching Claims Consultants in appropriately executing assessment practices ensuring the timely and quality management of claims. Including completing ‘above delegation’ and ‘within delegation’ reviews of individuals work and recording outcomes and opportunities for development 
• Provide insights into Case Manager technical capabilities for the purpose of performance management and support the Team Manager in development planning for individuals to uplift their capability in line with TAL’s capability framework.
• Deliver training as required

Compliance

• Contribute to the implementation of appropriate governance structures and quality assurance to successfully deliver business solutions.
• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy 
• Adherence to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work

Are you an IT professional with a keen attention to detail and a drive for productivity? Do you have the ambition to grow your career while providing high-quality support?  Ideally you have a few years experience, a keen passion to make an impact, drive value and grow.  Bilue is seeking an IT Support all rounder and strong administrator to join our dynamic shared services team.

In this pivotal role, you will collaborate closely with our leadership team to manage and mature our IT support and administration processes, facilitating Bilue’s growth and scalability. The ideal candidate will have the drive and motivation to sieze the opportunity to develop into a functional leadership role, overseeing Information Technology and Information Security Operations within our organisation. If you are passionate about IT and ready to make a meaningful impact, we want to hear from you!

The role

IT Administration and support

In this hands-on role, you will take ownership of IT services for our teams, serving as the first point of contact for troubleshooting, onboarding, and offboarding staff. You will oversee system maintenance, access reviews, and the management of our office hardware, including monitors and laptops. 

Your responsibilities will also extend to managing and administering our systems and software services, which encompass Google Workspace, Slack, Kandji, Cloudflare, Crowdstrike, Jira, Confluence, as well as additional tools such as Miro, Figma, GitHub, and OnePassword. All change requests will be implemented through our processes and be managed and reported on appropriately. 

At Bilue, cybersecurity is a top priority. You will be instrumental in driving best practices in cybersecurity through daily operations, collaborating with our security experts to maintain our certifications and compliance standards. This includes but is not limited to; monitoring events, managing incidents and reporting.

Support and Maintenance Program Administration

You will also administer Bilue's customer support and maintenance program, establishing an external customer-facing support system. Your role will ensure that all SLAs are met and that customer issues are resolved efficiently through resource scheduling and activity monitoring, working closely with our Head of Delivery. 

You

• Collaborative Self-Starter: You are a passionate team player eager to grow and contribute, while effectively managing day-to-day tasks.

• Outcome-Focused: Your primary focus is on achieving results and delivering impactful outcomes.

• Thrives in Fast-Paced Environments: You enjoy working across various levels in a dynamic and diverse setting.

• Innovative Thinker: You are a trusted source for innovative ideas and have the ability to turn those ideas into actionable solutions.

• Proven Partnership Builder: You have a track record of successfully building relationships across departments to enhance collaboration.

• Adaptable to Change: You are ready to embrace change and tackle challenging problems with a positive mindset.

• Confident Communicator: You possess strong interpersonal skills, allowing you to effectively engage and guide individuals from diverse backgrounds.

• Attention to Detail:  You have an extremely high attention to detail and are particular about keeping data and items up to date. 

• Positive Impact Enthusiast: You are enthusiastic about creating a positive impact, and are eager to collaborate in shaping your role as our company scales and grows.

• Keen Learner:  You are prepared to get in and learn, get certified, ask questions - whatever it takes to move forward!