Your new company
Join a recognised leader in the sporting equipment industry.
Your new role Join the team as a Customer Service Representative, where you'll engage with customers across various channels to resolve issues efficiently, aiming for first-call resolution.

Actively listen to customer enquiries, demonstrate empathy, and ensure their needs are met.
Manage customer orders, adjust to specific ordering processes, and ensure accurate freight charges.
Stay updated on product features and promotions, upsell products, and communicate with the Demand Planner on stock issues.
Organise warranty item returns, liaise with the Production Manager, process credit notes, and rectify consignment errors.
Work with Customer Service reps, Sales, Accounts, Warehouse, and offshore factories to ensure smooth operations.

What you'll need to succeed

Excellent communication skills
Proven performance in internal sales/customer service
Ability to follow processes and procedures
Competent computer skills in Excel and Word with a high level of accuracy
Ability to work in a team environment
SAP experience desirable
Previous experience in the sporting industry is desirable

What you'll get in return

65-70k + super
Company-wide bonuses (depending on company performance)
Full training provided
Onsite parking
Supportive and fun environment

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Customer Success Manager, Analytics & Insights
North Sydney, New South Wales, Australia

Full-time
Career Site Team: Client Service & Sales

Expected Salary
AUD 85,000 - AUD 90,000

Company Description

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable.

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.

Job Description

Customer Success Manager, Analytics & Insights

Engage and build a win/win relationship with clients, where NielsenIQ supports clients in their strategic priorities and clients perceive NielsenIQ as their main data partner
Understand clients’ strategy, needs, business questions and growth opportunities
Generate and deliver impactful insights with actionable recommendations to clients to help them to develop strategies to grow their business
Manage client expectations regarding analytic requirements and commitments to ensure high service level and client satisfaction
Work closely with clients and internal stakeholders to align timelines for delivering analyses, achieving key milestones and desired outcomes
Create and share thought leadership with clients to raise NielsenIQ’s profile and engage with their broader teams
Build strong knowledge about NielsenIQ services and broader FMCG industry, acting as an expert on FMCG trends
Maintain a high level of client satisfaction measured through NPS survey
Support account development via consultative selling
Identify business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.
Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
Support Commercial teams in client meetings when advanced knowledge is needed to showcase NielsenIQ Capabilities
Revenue Responsibility
Responsible financials wrt to managing client contracts, encouraging renewal of contract and meeting growth revenue target for NielsenIQ Business
Partner with business teams for small and medium size businesses for generting leads and preparing proposals for sales

Qualifications

Years of experience: 3 or more yrs experience with very good knowledge of specific measurement or data analytics tool
Deep awareness of market conditions and client business environment
Strong planning and servicing skills
Experience working with clients to solve business issues
Strong communication/presentation and interpersonal skills.
Ability to design solutions (both standard and non-standard) to answer client business issues.
Consultative skills
Desirable - An understanding of Nielsen Practice portfolio and interconnectedness of the different solutions.


Life at NielsenIQ...

At NielsenIQ, we’re proud of our diversity - our Australian and New Zealand offices alone are made up of over 50 cultures and nationalities!

We strongly believe in promoting from within. We encourage all of our people to pave their own career path and explore ways to grow with us.

We’re steadfastly inclusive. NielsenIQ is an environment that encourages all associates to be themselves, weave their talents and passions into their work, put their hand up and have their voice heard.

We operate on principles of trust and accountability. We sway against micromanagement, enabling our associates to engage, include and decide in order to move swiftly and boldly while keeping our clients at the heart of everything we do.

But wait, there’s more!

We believe in a good work/life balance and offer an extensive range of flexible working options for all associates. We also offer several leave options such as Parental Leave, Volunteer Leave, Birthday Leave, yearly bonus leave initiatives and much more. We also provide a range of programs and activities for associates to join year-round that encourage good health, wellbeing, networking and community engagement!

All of our NielsenIQ employees get access to corporate discounts with companies such as Bupa, Sunsuper, and HSBC, and, we also offer a generous yearly study allowance for those wishing to further their education in a field related to their role or our company.

If you feel like this is the right fit, click apply and tell us all about you!

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

We are a well-established Café, serving breakfast & lunch 6 days a week.
We place a strong focus on coffee, simple, fresh and healthy food, and outstanding customer service.
We are looking for a committed, full time Café Manager with an easy-going personality, who possess energy and passion for the industry to head up our well established location in Bellevue Hill.
Responsibilities: •All aspects of managing the cafe on a daily basis •Recruiting and managing a full team •Maintaining high customer service levels and adding a personal touch •Stock ordering & cost control •Rostering, ordering, working towards budgets, and other KPI’s •Promoting and marketing the cafe to increase sales. As our ideal candidate, you will need to:
•Be reliable, well organised & a great team player •Demonstrate a positive attitude & excellent communication skills •Thrive in a busy environment while maintaining an eye for detail •Be self-motivated & eager to continually learn We are looking for a person who possesses the following attributes:
•A passion for great food and coffee •A desire to always deliver an exceptional customer service experience •Has had experience in a similar role in a quality high volume establishment, minimum of 2 years as a full time Café Manager •Is extremely organised and a good communicator. •Ability to help manage, train and motivate a team. Has strong leadership skills. A good work ethic & team player, reliable & punctual. Can lead by example. •Strong administrative skills and POS system experience. •Can uphold and develop the excellent systems and culture we have in place •Can maintain excellent health & hygiene practices and is aware of food safety and OHS. •Works well under pressure and thrives in a fast paced environment.
Our business is daytime only. Monday-Saturday, so working hours are very favourable.
An attractive salary is on offer. We pride ourself on fostering a family like atmosphere with full support for its team.
Annual Salary Package of $76,000 + Super

Who is Zone Bowling? Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the worlds LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We have more than 90 venues and almost team members - who wouldve guessed?


What will you be doing?
As a Party Host for our Zone Bowling/Timezone Villawood venue, your day will look much like this:

You will be the face of FUN & deliver the BEST birthday party experience in our venues for any and every guest!
PARTNER with our guests to play some awesome games, get groovy (dance!) and have an absolute blast being care-free

Whats in it for you?
Lets
... Click here to view more detail / apply for Party Host

Who is Zone Bowling? Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the worlds LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We have more than 90 venues and almost team members - who wouldve guessed?


What will you be doing?
As a Party Host for our Zone Bowling/Timezone Villawood venue, your day will look much like this:

You will be the face of FUN & deliver the BEST birthday party experience in our venues for any and every guest!
PARTNER with our guests to play some awesome games, get groovy (dance!) and have an absolute blast being care-free

Whats in it for you?
Lets
... Click here to view more detail / apply for Party Host

Discover Opal. We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! Discover the Opportunity. Opal is a major supplier of high volume custom printed folding cartons to brands across Australia and New Zealand, collaborating with our customers to develop unique, innovative folding carton packaging. We have an exciting opportunity to join one of the largest packaging companies in Australia as our Banksmeadow site is looking for a Demand Planner to come onboard! The key focus of this role will be to:

Use statistical models to generate accurate demand forecasts, with a focus on continuously improving forecasting accuracy
Conduct data





... Click here to view more detail / apply for Demand Planner

14th October,





We are looking for experienced, dedicated individuals to join our busy workshop located in Bankstown manufacturing grating, handrail and flooring products. Previous welding MIG welding experience essential, you do not need formal training and experience from overseas will be recognised. We do however prefer that you can read drawings. 
Candidates will have a excellent attitude, great work ethic along with mechanical aptitude and an ability to show initiative.
Duties will include but are not limited to:


Welding including Mig, Tig and Arc
Use of hand tools
Must have experience welding over 1 mil
Ensure quality of product
Working in accordance to policies and procedures.
Good communication skills and team work are essential to this role.
Must have own transport. 


Hours are Monday to Thursday 6am-2.36pm Friday 6am-12 noon.


Overtime available daily and Saturdays. 






... Click here to view more detail / apply for Welder

Who is Zone Bowling? Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the worlds LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We have more than 90 venues and almost team members - who wouldve guessed?


What is the role?
As a Bar Attendant for our Zone Bowling/Timezone Dee Why venue, you will be enthused and passionate about pushing the creative boundaries with our fan-favourite cocktails and happily socialising with our amazing guests! You will also ensure that we maintain our high and professional cleaning standards. You will demonstrate your razor-sharp focus on ensuring our guest experience is second to none.
Whats in it for you?
Lets be REAL
... Click here to view more detail / apply for Bar Attendant

Prime Mover / Truck Trailer Mechanic (Suspension & Brake Rebuilds) - NSW TRS Resourcing has opportunities for two mechanics to provide workshop-based services in the Western suburbs of Sydney.



Our client, an industry leader in commercial fuel tank construction (including bunded fuel tanks), tanker trailer and prime mover maintenance, seeks skilled Trailer Mechanics to join their day shift workshop team.



This is a fantastic opportunity for trade-qualified truck trailer mechanics looking for challenging work in a supportive environment.

Job Details:


Repairing, servicing, and rebuilding trailer equipment
Fault diagnosis and troubleshooting
Ability to work unsupervised or as part of a team
Computer skills for job updates and data entry

Compensation and Benefits: The pay rate for this position is $ NT Super OT $30 Per Day Travel.

Successful candidates must meet the ... Click here to view more detail / apply for Prime Mover / Truck Trailer Mechanic (Suspension & Brake Rebuilds) ? NSW

Who is Zone Bowling? Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the worlds LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We have more than 90 venues and almost team members - who wouldve guessed?




What is the role?
We are looking for a pro-active, go-getter Senior Technician for our Zone Bowling/Timezone Dee Why venue! You will:

Use your technically minded brain to trouble-shoot
Ensure all the many moving parts that make up our venue are in perfect operational order
Maintaining game machines, pinspotters, machinery, lanes, scoring equipment, building and fittings

You will provide support to and be supported by the Facilities


... Click here to view more detail / apply for Senior Technician

Who is Zone Bowling? Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the worlds LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We have more than 90 venues and almost team members - who wouldve guessed?


What is the role?
As a Bar Attendant for our Zone Bowling/Timezone Dee Why venue, you will be enthused and passionate about pushing the creative boundaries with our fan-favourite cocktails and happily socialising with our amazing guests! You will also ensure that we maintain our high and professional cleaning standards. You will demonstrate your razor-sharp focus on ensuring our guest experience is second to none.
Whats in it for you?
Lets be REAL
... Click here to view more detail / apply for Bar Attendant

14th October,
Florence Nightingale Agency is a leading provider of quality home and community-based services with a reputation for providing first class support services. We have a very dedicated team that puts their heart into the community. We are looking for motivated, compassionate, empathetic individuals to support our clients to live their best life. We are seeking Support Workers in the Nelson area, to join our highly motivated team to engage with our client in supporting them to live their lives, in their communities, in ways that are meaningful to them. To join our team you need to be:

A great communicator and able to use a variety of communication strategies (eg: social media, texting, non-verbal communication aids)
Able to commit to a client(s) for an extended period of time
Willing to continually up skill your knowledge by attending information and training opportunities


... Click here to view more detail / apply for Support workers wanted in NELSON

Who is Zone Bowling? Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. Zone Bowling is a part of The Entertainment and Education Group (TEEG) which is one of the worlds LARGEST entertainment brands and includes our other brands Kingpin and Timezone across Australia and NZ. We have more than 90 venues and almost team members - who wouldve guessed?




What is the role?
We are looking for a pro-active, go-getter Senior Technician for our Zone Bowling/Timezone Dee Why venue! You will:

Use your technically minded brain to trouble-shoot
Ensure all the many moving parts that make up our venue are in perfect operational order
Maintaining game machines, pinspotters, machinery, lanes, scoring equipment, building and fittings

You will provide support to and be supported by the Facilities


... Click here to view more detail / apply for Senior Technician

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive ? and that it?s all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what?s possible.
From manufacturing and engineering to cybersecurity and space, we?re driving progress in some of the world?s most important industries ? and working together to build a future we can all trust.
OUR BENEFITS
Competitive remuneration Super
Fitness Passport Discount ? Access to a network of Gyms across AUS as cheap as $ P/W
Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
Modernised Paid Parental Leave
Veterans Leave
Novated Lease ... Click here to view more detail / apply for Digital Solutions Support Officer

Company & Role: 
Site Supervisor required for a full-time position with a multiple MBA award-winning builder. Focused primarily on high-end residential projects up to $15mil, this company has an excellent record and reputation in this market and stands out as one of the most prestigious builders in the Sydney market. This gives you an excellent opportunity to join a company that is unique in its quality of work.
The current projects are all highly valued architecturally designed homes around the Eastern suburbs of Sydney requiring high-detail finishing & structural work so, a candidate with this type of background in high end class 1 & class 2 projects is essential. 
Duties & Responsibilities

Understanding plans to ensure construction progression is completed accurately and according to plan specifications
Maintain construction schedules and ensure safety protocols are followed
Setting out site and overlooking the quality of carpenters and
... Click here to view more detail / apply for Site Supervisor

Support the learning and development needs of a diverse workforce
Enjoy a great team culture and professional development opportunities
Permanent, full-time position | Competitive salary NFP salary packaging benefits

About the role
As a Learning Business Partner, you will be responsible for supporting our Home Care team by designing, delivering, and evaluating learning solutions that align with their strategic goals and operational needs. You will work collaboratively with key stakeholders across Home Care to identify and address learning gaps, improve performance, and foster a culture of continuous learning.
Key responsibilities will include:

Providing support to Case Managers particularly in the areas of health literacy and clinical best practice
Ensuring our workforce is adequately skilled to meet the requirements of the upcoming Support at Home program
Creating a professional development framework that will assist in the attraction

... Click here to view more detail / apply for Learning Business Partner ? Home Care Mulgrave

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
  We?re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
Role purpose The key purpose of the Maintenance Officer is to work closely with the Operations Manager(s) to maintain the general up-keep of the centre(s) and to ensure a safe environment for retailers, customers and the general public whilst maintaining the highest level of stakeholder engagement.
Key Responsibilities
The Maintenance Officer will undertake any tasks as required via centre request or Vicinity maintenance system that they have the capability to perform safely in accordance with Vicinity policies and legislative requirements.

Repair and maintenance of internal
... Click here to view more detail / apply for Maintenance Officer ? Lake Haven Centre

Chat GPT need not apply.
Creative Writer. Nova Entertainment Sydney.
At Nova Entertainment, we prefer our Creative writers to be squishy, blood filled, skin-wrapped humans who understand our audience to their core.  
But that doesn?t mean we?ll settle for anyone with a pulse!
We?re looking for an original thinker to join our awesome Creative Services team in Sydney, (yep the big end of town where all the serious briefs land and only the biggest and best idea wins!)
You?ll need to be a team player, creative collaborator and a self-starter who can project manage advertising campaigns from initial brief to finished audio, jumping between radio, digital audio, podcasting and instore radio at a moment?s notice.
Reporting to the Group Creative Manager, you?ll be working closely with a team of award-winning creatives, account managers, strategists, talent managers, sound designers, some of Australia?s most listened ... Click here to view more detail / apply for Creative Writer ? Broadcast Media

Great opportunity for an experienced Stores Person
EBA rates (better than Award conditions) on offer
Permanent full time role based in Somersby

Australian Conveyor Engineering (ACE) , part of Fenner Conveyors, a Michelin Group company, offers an extensive portfolio of complete solutions for the design, manufacture, and installation of high-capacity conveyor systems. Specialising in providing engineered conveyor solutions for a range of clients who demand reliability and performance, we can take a small idea and make it a big reality!  
We are passionate about our people, which means providing a safe, diverse, and inclusive workplace for all team members. We strive to  provide rewarding careers,  with  ongoing training  and  state-of-the-art facilities . We are always on the lookout for like-minded people who will live our values and continue to help us make the Fenner Group a great place to work.
   
 

... Click here to view more detail / apply for Stores Person ? Somersby

Please Note: This role may require Interstate and overseas travel as per job requirements (e.g. training, meetings, etc.).      
The perks

Competitive Hourly Rate
Onsite Parking Available
Temp to Perm Opportunity

The Role
Reporting to the Service Operations Manager and your main responsibilities are:

Issue service reports to internal colleagues & external customers
Collect and verify that all job costs information is accurate and Invoice Service jobs in a timely manner.
Receive request for Field Service assistance, commissioning and trouble shooting.
Quote Field Service to internal and external customers.
Receive Field Service purchase orders and register in ERP system.
Issue parts purchase orders to suppliers and follow up delivery through our logistics systems.
Assign/Schedule Service Engineer to the Service Jobs through our Service Management (SMS) system/s, coordinate job execution


... Click here to view more detail / apply for Service Co Ordinator $40.00 per hour!!!

Two (2) fixed-term (24 month) appointments available
Join the Faculty of Education at a time of transformational growth
Choice of regional campus locations of Perth, Gold Coast, Lismore, Coffs Harbour, Melbourne, or Sydney. Relocation support available.

About us
Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.
Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold
... Click here to view more detail / apply for Lecturer / Associate Lecturer in Early Childhood Education and Care (ECEC) (Multiple positions)

Our client, a leader and innovator in their field (data analytics and energy), have created a new position ? Health & Safety Advisor, which will report to the HSE Lead (Australia).
As a small, close-knit safety team working out of the Sydney office, the Health & Safety Advisor will support the Lead in ensuring all Health and Safety systems are running smoothly and being communicated effectively across the business.
Key Responsibilities:

Maintaining oversight of HSE risk registers and risk assessments
Taking a support role in the tender process for acquisition of new clients
Monthly HSE Reporting
Creating health and safety alerts and communicating to the business
Ensuring compliance with government regulations, legal requirements and ethical standards regarding quality assurance.
Provide advice, coaching and mentoring to staff
Create content for health and safety inductions and ensure these are delivered to employees
... Click here to view more detail / apply for Health & Safety Advisor

14th October,
Purpose / Objective:  Reception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring a smooth flow of front-of-house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals face to face or over the phone Days and hours required per week: Monday or Friday for 5 hours. Commitment: Minimum commitment of 6 months  Location:  43 Bedford Street, Newtown                    Duties & Responsibilities

Warmly welcome all individuals to the Centre as the first point of contact and direct to the appropriate person/program area
Respond, navigate and direct enquiries received via telephone or in-person at the front desk to the right person/program area
Ensure safety practices are followed at the reception; signing

... Click here to view more detail / apply for Reception Volunteer (Newtown- Friday)

We are seeking a fully qualified Electrician with exceptional fault finding skills to join our service team as a Service Technician. The primary purpose of this position is to service and repair our equipment on site for our customers, in a professional, courteous and efficient manner.
This is a hands-on role where you will be on the road daily, working on a broad range of our equipment. This is a largely autonomous and flexible role with your base being in Rydalmere
Ideally you will have the following:

Experience working on electrical equipment in a commercial environment
Current Electrical License
Current and valid Driver's License
Excellent diagnostic & fault finding skills
Good mechanical aptitude

You must be available to participate in an On Call roster and to work overtime as required.
Previous experience



... Click here to view more detail / apply for Service Technician

Posted: 08/10/


07/11/

Job Type: Permanent - Full Time

Location: Gregory Hills

Job Category: Food & Beverage,Kitchen,Trade Qualified - Chef



Permanent Full time position available
Work for a market leader with a work/life balance, talented & friendly team
Opportunities for training to progress your career


Job Description

The Role:
Cater Care Australia seeks to appoint a Breakfast Chef with cooking qualifications at our education site in Gregory Hills NSW.
Preparing delicious meals for our grateful students; this role is ideal for anyone who wants to make a real difference to those they serve each day! 
Public transport accessible and onsite parking available.
Roster: 
Monday to Friday in the school Term 
6am -
What This Role Involves:


... Click here to view more detail / apply for Breakfast Chef