Our client’s success is our success. And you make it happen 
 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP (New Payments Platform), buy now, pay later, and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Product Manager to join our Open Banking team.  

Open Banking refers to the application of the Consumer Data Right (CDR) to the banking sector. Significant resources are required to build, maintain and uplift the technical platforms and operational processes that underpin CDR. As a reliable CDR partner, Cuscal provides the infrastructure and connectivity solutions businesses need to connect to this open data ecosystem. 

Cuscal has leveraged nearly 60 years of experience managing sensitive payments data, to create solutions that help businesses comply with CDR. These include data holder, data recipient and data holder production verification testing.  

About the Role: 

• Design value propositions that differentiate Cuscal’s position in the market  

• Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels. 

• Manage the integration of new product development or product change into existing processes.  

• Evaluate product competitiveness to enhance business impact and product profitability. 

• Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.   

• Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients. 

• Monitor projects to provide recommendations and solutions in line with product roadmaps.  

• Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.  

• Stay up to date on industry trends and new developments in payments technology to help improve payment processing efficiency. 

About You: 

• At least 3 years’ experience in product management in a regulated industry (CDR experience is highly regarded but not mandatory).   

• Demonstrated Experience in development and execution of product management tactics for complex products  

• Demonstrated experience in product development/enhancement of business cases for B2B Partners and clients  

• Domain experience in payments issuing, switching, settlements and/or disputes is highly regarded  

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

We are currently seeking a skilled and experienced AI Engineer. You will work on cutting-edge projects and collaborate with cross-functional teams to develop and implement innovative AI solutions.

• Proven experience in AI and machine learning development, including hands-on experience with AI frameworks and tools.
• Strong understanding of data structures, data modelling, and software architecture.
• Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
• Outstanding communication skills, capable of engaging effectively with both technical teams and business stakeholders.
• Experience in working within a highly data-centric organisation is preferable.
• Experience on GCP Vertex platform, Claude models
• Understanding of GCP platform and its services 

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Please note that the required working hours for this role is 11pm - 7am

• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure department policies and procedures are understood by all employees and observed in tasks performed.
• Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
• Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
• Be proficient in the use of all front and back office equipment.
• Implement training programs for all employees, conduct induction and skills training.
• Be aware of room availability and sensitively manage overbooking situations where relocations are required.
• Make every effort to fill the hotel to 100% occupancy at the highest possible rate.
• Carry out reception duties as required.
• Assist, as required, calls for reservations.
• Supervise night lobby services including car parking, portering, room service, security and public area cleaning.
• Attend to any disputes referred, ensuring total guest satisfaction. Resolve disputes personally where possible; avoid referring the guest to another person; resolve the issue and offer recover; act quickly to draw the matter to resolution.
• Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
• Maintain a visual presence in the hotel lobby to assist any areas as required and to greet guests on a regular basis.
• Create and maintain a work environment that consistently reinforces exceptional customer service. Promote this environment through leader by example.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

• Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations. 
• Ensure personalised, efficient, luxury service is provided to all guests.
• Promote a healthy working relationship with all departments in a bid to ensure all possible information is communicated, in the best interests of the guest’s and the hotel’s operations.
• Constantly strive to initiate new concepts and procedures to ensure that Club Millesime provides exceptional, personalised service to our guests.
• Embody the art of French hospitality through a “can do” attitude.
• Assist with responses to Trip Advisor, Trust You, Medallia and guest comment cards on a daily/weekly basis.
• Work with the Executive Chef and Director of Food and Beverage for updates and enhance the service and food offerings in Club Millesime.
• Ensure the presentation of Food & Beverage within Club Millesime is of a high, luxury service standard.
• Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations. 
• Attend morning briefings, groups meeting, payroll, hotel inventory meeting as well as coverage for our committees incase our department representative cannot be present.
• Assist Club Millesime Manager with the financial aspects in Club Millesime such as budgets, stock take, payroll, PNL and forecast.
• Assist with training and development of the team.
• Assist in creating rosters to fit the business needs in a two week in advance bracket at minimum. 

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

About our client Saputo Dairy
Saputo Dairy Australia produces, markets and distributes a wide range of high quality dairy and non-dairy products for the domestic and international markets including cheese, dairy alternative cheese, fluid milk, extended shelf-life milk and cream products, cultured products and dairy ingredients. 

Saputo Dairy are a leading dairy processor in Australia and are a part of Saputo Inc., one of the top ten dairy processors in the world.

The products are sold in several countries under well-known brand names such as Caboolture, CHEER™, Cracker Barrel*, Devondale, Great Ocean Road, King Island Dairy, Liddells, Mersey Valley, MG Ingredients, Mil Lel, Sheese, Sungold, South Cape and Tasmanian Heritage.

Representing Saputo Dairy in the Independent Grocery channel working across Sydney North includes Central Coast & Newcastle, you will be responsible for building and nurturing relationships with stores and multi-site operators (MSO’s) to drive distribution and sales to increase market share and category performance of Saputo Dairy iconic brands using opportunity-based selling.

Key Responsibilities
•    Growing distribution ranging through sell in of core and NPD products
•    Negotiation of greater shelf space in store to leverage market share
•    Maximising upcoming and current promotional activity
•    Driving sales results
•    Managing a territory and developing strong store relationships
•    Implementation of layouts
•    Reporting and providing feedback on key field insights and activity.
 

The Candidate 
At Creative Activation we pride ourselves on a fantastic team culture. We are looking for someone with super positive 'can do' attitude. They value great teamwork, can build strong relationships with people, and seeks to do their best work each day. They are not afraid to ask for help when things get challenging as well as reach out to encourage those around them. Our ideal candidate will possess these skills as well as:

• Relevant experience in sales based role in Retail, FMCG and Merchandising, highly favourable in Independent Grocery
• Strong communication and negotiation skills
• Excellent time management skills and a positive attitude 
• Able to work autonomously 
• Valid drivers license and reliable car

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.