NRMA Murramarang Resort,  is located just north of Batemans Bay, but once you have reached our destination, it feels almost a world away.

We offer an extensive range of camp/caravan sites and accommodation options, from beachfront villas to glamping tents!  Nestled between the bush and absolute beachfront at South Durras, we offer a multitude of facilities for the young and young at heart; resort style pool, events facilities and onsite dining options.

We pride ourselves on our stand out guest service and ensuring our guests have the most memorable holiday experience.

What you’ll do:

Reporting to the General Manager, you will form and play an integral part in our Head of Department structure.  You will ensure the highest possible standards of efficiency and professionalism in the Front Office / Guest Services department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to the front office team; from task allocation to team rosters and an escalation point for guest or team queries. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, with a genuine interest in engaging great conversation with our guests 
• Proven experience in leading and managing teams with a customer service focus – hospitality/tourism industry will be highly regarded
• Effective time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays as required
• CRM system experience not essential but highly regarded (Newbook and/or RMS)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

Find your balance and join our Grounds and Maintenance team, where no day is ever same at NRMA Murramarang Resort!  This is a casual position, with hours available up to 38 per week.  Availability is required for shifts rostered across some weekends for either morning or afternoon shifts.

What you will do:

• Ensure premium presentation and maintenance of our grounds and facilities 
• Incidental customer service assistance with minor maintenance repairs across our caravan and camping sites, cabins, amenities and other facilities
• Pool maintenance
• Assist with gardening projects, basic mechanical repairs and painting

What you will bring:

• Experience in grounds and basic maintenance work. Trade qualification would be a bonus but not necessary - we are looking for a genuine all-rounder.
• Previous experience with ride on & push mowers, pruning, hedging, landscaping and weed control would be ideal
• Knowledge and understanding of basic hygiene requirements and safe working procedures.
• Have an ability to work unsupervised with a "hands on" work history.
• Be hardworking, energetic, enthusiastic and possess a high level of physical fitness.

Please note, this is a physically demanding role.

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reef suites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises to our sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

THE OPPORTUNITY

We currently have opportunities for motivated and experienced Coxswains who hold a current AMSA issued Coxswain Grade 1 NC or higher. This position is primarily responsible for supporting the on-board vessel leadership team, preparing the vessel for transportation, safe securing and departure of vessels as well as the safety and comfort of all guests on board whilst delivering high quality services and experiences.

If you want a lifestyle roster where you are home every night and get to work on-water – you’re reading about the right role! Our Deckhands are an integral part of our Marine team and get to experience all sorts of cool opportunities like semi submarine tours, snorkel watching, sailing, and small vessel handling!

Your days might include:

• Provide high quality customer service and experiences to guests on-board;
• Perform constant deck rounds and control mooring lines;
• Assist guests with moving around vessel ensuring they are safe;
• Assist with food service including vessel snack bar, serving a range of food and beverages;
• Working with other crew and Master to make berthing as smooth as possible as per standard operating procedures;
• Perform tasks as per vessel safety management systems;
• Daily cleaning duties, including general vessel cleaning and housekeeping;
• In-water rescue and lookout duties for guests.

These positions are physically demanding and will require you to work on your feet for long periods of time. You will have the unique opportunity to work across our products from Camira Sailing, Great Barrier Reef Adventure and Whitehaven Beach to Resort Connections!

THE CANDIDATE

To be successful in this role you will know your stuff, be an all-rounder with deckhand and hospitality experience and particularly passionate about guests experiences. You will have an energy that's dynamic and you have fun when you work. Who you are is important to us – we want you to be yourself, genuine, personable and be able to demonstrate your hospitality skills to the highest standards.

• Minimum 1 years experience in a Deckhand role with demonstrated deck experience;
• AMSA issued Coxswain Grade 1 NC Ticket, where a Master <24m NC & Marine Engine Driver 3 is advantageous;
• Maritime Radio Operator's Licence;
• QLD Responsible Service of Alcohol;
• QLD Blue Card (Working with Children's Check);
• HLTAID011 Provide First Aid and HLTAID015 CPR & Apply Oxygen;
• Police Clearance Certificate
• Bronze Medallion and crowd management certificates are highly regarded.

• WHV 6 Month Work Limitation Exemption;
• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Lifestyle Roster;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Your marine career journey begins here!

We are currently only considering applications of those currently residing in Australia with working rights.

Applications will be reviewed and progressed as they are received, so don't wait, apply now!

We are seeking a highly organized and proactive Personal Assistant to support our CEO with both business and personal tasks. The ideal candidate will have exceptional attention to detail, excellent communication skills, and the ability to manage various tasks with discretion and efficiency. This role requires a dedicated individual who is comfortable handling a range of responsibilities, from personal errands to liaising with high-level professionals.

Key Responsibilities:

• Coordinating travel arrangement, including flights, accommodations and ground transportations for business trips.
• Providing end-to-end support in sourcing and securing property, negotiating optimal lease terms, and overseeing all related property management tasks.
• Handling expense reports, bill payments, and petty cash.
• Handling confidential information with discretion and maintaining file systems.
• Managing any dietary requirements or meal planning. Coordinate daily meal schedules, including placing orders and arranging reservations as needed.
• Handling personal tasks such as arranging dry cleaning, laundry, grocery shopping, gift purchase and run other errands as required.
• Assisting with special projects, tracking progress, and coordinating with relevant teams to ensure deadlines are met and following up with stakeholders as needed.
• Being available in case of emergencies or last-minute needs, providing real-time assistance when required.

• Bachelor's degree in business administration or a related field.
• 2+ years of experience as a personal assistant or in a similar role supporting senior executives.
• Exceptional organizational and time management skills.
• Strong written and verbal communication skills, with proficiency in both English and Mandarin.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently, prioritize tasks, and manage multiple deadlines.
• High level of discretion and ability to handle confidential information.
• Proactive and solution-oriented mindset with a keen attention to detail.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Role:

We’re hiring a GM Architecture to join our technology team and play a pivotal role in shaping technology and architecture blueprints critical for fulfilling AP+'s strategic objectives.

This position collaborates closely with business units and stakeholders across AP+ to ensure seamless alignment and adoption of organization-wide architecture principles and policies.

Proposed Position Requirements are:

• Leading & ensuring the effective planning, development, implementation, and evaluation of major and complex projects relating to critical I&T architecture and infrastructure programs, initiatives, strategies, and frameworks.
• Providing technical leadership for the delivery of compelling digital architecture and infrastructure solutions.
• Ensuring a defined set of architecture standards are documented and adopted within the branch and across the department.
• Significantly contributing to the effective planning, management, and delivery of the I&T branch’s functions, goals, and objectives.
• Establishing and maintaining productive partnerships with external IT providers to ensure optimum allocation and utilisation of digital resources.
• Representing the department in senior-level and/or inter-agency delegations and negotiations pertaining to digital architecture and infrastructure.
• Provide architectural leadership and chair organisation-wide architecture review board ensuring the architectural and solution design decisions are thoroughly considered and aligned to the business strategic goals and objectives.

This role will also see you provide expert leadership, consultation and best practice processes when it comes to:

• Solution & Payment Architecture
• Best Practice & Compliance
• Partner & Vendor Management
• People Management

In order to be considered for this role you will need to display:

• 10+ years’ experience working in either a “Head of” or “General Manager” role with robust experience across core aspects of IT architecture within the Financial Services sector.
• Experience across multiple Architecture domains, including the implementation of Architecture in various large organisations.
• 7 years+ experience in delivering major business solutions into production within multiple project teams.
• Excellent communication skills, flexibility, team focus, and dedication to customer service.
• Solid understanding of business needs and customer focus beyond the technical/technology aspects.
• Demonstrated leadership and people management skills.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.