First Focus is Australia's best mid-market Managed Service Provider. We are growing fast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional content creator who understands the power of quality content to differentiate a brand.

Note: If you are considering applying for this role, please take the time to read the whole ad, including the special instructions about how to apply at the bottom.

About You
You are not just a videographer; you're a visual storyteller who knows that brand differentiation lies in the details. With several years' experience in corporate videography, you have more than just a keen eye for angles and lighting - you have the ability to create content that resonates and engages in a crowded market. Your proficiency with the Adobe Suite is unmatched, and you're ready to bring your advanced skills to a company that values innovation and quality.

Working closely with our Chief Growth Officer and Marketing Manager, you will fulfill a range of recurring tasks, including (but not limited to) producing a fortnightly video podcast, positioning members of our team as subject matter experts via short form video and creating various forms of content that help our clients get ahead by presenting them with new ideas to drive positive business outcomes.

What You Will Be Doing

• Video podcast creation, including scheduling guests and end to end ownership of recording, editing, and posting content
• Craft high-quality, unique video content that aligns with and enhances our brand identity
• Extract engaging short-form content from various mediums, including podcasts and webinars, to create captivating moments for platforms like LinkedIn
• Assist with content strategy through generating exciting ideas and execute with precision to produce market-leading content
• Dive into photography and graphic design tasks as required, showcasing your versatility and a comprehensive understanding of visual content creation

• Proven experience in corporate videography, with a track record of producing outstanding content (such as a video podcast) to a set schedule

• Advanced proficiency in the Adobe Creative Suite
• A strong portfolio that demonstrates an ability to create unique, high-quality video content
• An innovative mindset that leverages new technologies, including AI, to enhance content creation
• Photography skills and a good understanding of graphic design principles
• A self-starter who is idea-driven and has a proven track record of backing up concepts with impactful content

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Compelling package that includes competitive salary, training and flexible arrangements
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer flexible leave arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Immersion development programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

How to apply

In addition to providing us with your CV, we want to see an example of your work. This should be a short video created by you. This could be a self-introduction or a case study of a previous project – whatever you think will best demonstrate your ability to use video in order to capture attention and convey a compelling message.

Either include the link in your CV, clearly noting that this is the Example of Work, or paste the link in the field provided in the application form.

Are you a Sales Superstar? Do you love B2B sales? Want to work for a global organisation?

Do you have 2+ years' experience in B2B Sales?

Do you love to smash your sales targets?

Want to build a rewarding sales career?

We are looking for a motivated, dynamic Sales Consultant to join our Pest control team on a permanent full-time basis in the Gold Coast/South Brisbane/Northern NSW region. Your responsibilities will be to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding uncapped commission structure, company vehicle, mobile phone, and laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• Driving sales revenue by hunting new business opportunities via cold calling
• Servicing our existing client base and analysing their needs to increase sales
• Developing and implementing sales plans to achieve set sales targets
• Building strong customer relationships and managing a sales pipeline
• Identifying customer needs and knowing how to deliver successful sales

The ideal candidate will possess:

• Proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of relationships
• Ability to cold-call & plan to sales territory
• Good understanding of business clients in the Gold Coast/South Brisbane/Northern NSW region.
• Autonomous and thrive on challenges

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Commercially focused acumen

As part of the recruitment process, you will be required to complete the pre-employment medical, police and reference checks.

You will be welcomed into a friendly and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands-on assistance from the Sales Manager and the Sales Team.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

 So are you ready to join our team? APPLY NOW

Employee Testimonials -

"As an Initial Hygiene Technician, I earn a commission for sales leads and five-star online reviews."

Lisa Crow

"Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have a work-life balance working with Rentokil Initial.”

Michael Stone

“At Rentokil there are a huge variety of positions that would suit anyone.”

Tony Wright

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Senior Service Desk professional in Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great Service Desk professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Managers, best Project Engineers, best team!

Duties

• Providing remote service desk support to a variety of environments from 10 - 500 users, as a point of escalation and SME
• Supporting a combination of servers, desktops and applications within Microsoft Azure, AD and M365 environments
• Delivering the support of Azure, VMWare and Citrix cloud infrastructure
• Performing a wide variety of support across many technologies
• Occasional project team work to deploy solutions for customers
• Working with highly experienced solutions experts to maintain best practice environments

Requirements

• Advanced understanding of end user support and Active Directory
• Comprehensive knowledge of Windows Server, Azure and Exchange
• Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
• An understanding of ticketing systems and customer service principles

Benefits

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Compelling package that includes salary, training and flexible arrangements
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

About the role

We are on the hunt for a Customer Service Representative to join our team based in Pinkenba, on a permanent, full-time basis.

As our new Customer Service Representative, you will be the voice of GWA Group for our inbound phone and email customer support channels.  On a typical day, you will speak with a variety of customers, from our merchants, to plumbers to trade and retail centres, and the conversations can be technical. Keeping the customer as your priority will ensure you build the rapport required to succeed in this role. Your day will consist of multi-tasking which includes use of various portals and systems.

We have a full onboarding and training program where you will learn so much about our products and the bathroom and kitchens world.

In return, you will join a supportive and customer-centred team who all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other.

Key Responsibilities

• Provide professional telephone customer support
• Case management which involves following up and investigating queries from our customers
• Supporting and updating customers through phone and email enquiries, with a friendly, efficient, solutions focused approach
• Build relationships, innovate to build sales and revenue opportunities
• Communicate effectively with all internal and external customers

About you

• Previous experience in customer service, preferably in a contact centre environment with high volume calls
• Strong technical aptitude and computer skills (preferably with Microsoft)
• Good interpersonal skills and the ability to communicate effectively with internal and external customers by phone and email
• Strong attention to detail and the ability to multitask
• Problem solving skills and the ability to work under pressure and in a fast paced environment
• An openness to learn (product/technical knowledge on GWA Product Range)
• Adaptable, resilient and able to think on your feet
• Growth mindset, focusing on the positive and possibilities, no matter what comes your way
• Aptitude for learning
• Experience using Microsoft Dynamics 365 is a bonus
• Comfortable with using multiple portals/systems at the same time

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.