Calling all night owls!

We are on the hunt for a highly energetic Customer Service Operator to join our growing Customer Service Night Team. Are you hoping that your next opportunity will provide you with heaps of personal growth opportunities, a super workplace culture and the opportunity to get stuck into awesome projects?

Meet Betfair. We are seriously going places and have a team of passionate and driven people taking us there. We are a strong data-driven business that uses innovative digital technology to service a sophisticated customer base, offering a different way for punters to engage with racing and sport. We live and breathe innovation in our ‘every day’. And we are doing some really cool things.

Note - this is a full time role.

What we are looking for:

• A gun who has a love of sport and/or racing and all things related!
• Someone who enjoys teamwork in a dynamic, fun and fast paced environment
• A superstar who has strong customer service experience

With great progression, career development opportunities and the chance to work with an inclusive and fun team (amongst a host of other cool stuff) a day includes:

• Undertaking the registration and education of new customers
• Efficiently and professionally answer calls and emails from customers, provide betting information and accurately complete bet placement on their behalf
• Responding promptly to incoming customer queries via phone calls and emails
• Assisting with and ensuring team procedures are appropriately documented
• Processing customer KYC (Identity Verification) checks across a variety of different methods
• Continually updating knowledge around betting products
• Providing support to the Risk Investigations team by actioning fraud alerts and account investigations
• Making outbound calls to establish and develop relationships with current and prospective customers

What you will bring:

• A passion for customer service!
• Availability to work across a rotating night shift roster
• An understanding of upholding confidentiality of sensitive customer information
• The ability to make clear and well-reasoned decisions
• Availability to work out of hours shifts and weekends
• A high level of attention to detail, with an ability to effectively prioritise tasks
• Strong computer literacy and familiarity of MS Office Applications
• Excellent written and verbal communication skills
• Initiative. You get things done

How we will be On Your Side:

• An organisation that truly (yes really) values it’s people with a vibrant and engaging culture
• Unbelievable employee benefits like competitive parental, volunteer and study leave, social events, team office drinks, free breakfast, fortnightly free lunch and loads more…
• $2000 dedicated to your own personal or professional development per financial year - you choose how you spend!
• A workplace that offers health and wellbeing initiatives

Interested?

At Betfair we are committed to building a workplace where everyone can fulfil their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included.

We encourage people of all walks of life, abilities, and backgrounds to apply.

We are proudly a WORK180 endorsed employer for women, to learn more of our commitment to Diversity and Inclusion please visit https://work180.com/en-au/for-women/employer/betfair-australia.

Studies show that women are likely to only apply for a job if they meet 100% of the criteria outlined in the job ad. Even if you don’t hit 100%, click apply! You never know where it may lead to.

Interested in applying? Please click Apply now and submit an up to date Cover Letter and Resume.

We are committed to responding to all candidates within four weeks of application.

Retail Planogram Merchandiser – Beenleigh - QLD (Car Required)

Suburbs included: Ormeau, Beenleigh, Waterford, Bannockburn

Employment Type - Casual

Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 2 - 20 hours per week, Mon - Fri

Competitive hourly Casual rate $30.54 p/hr + kms + superannuation

Autonomous, flexible, work life balance

Rosters provided 5 to 10 days in advance

Enjoy building relationships with store managers and team members to effectively complete your work, building displays and merchandising a wide variety of products for leading brands. This is an exciting time to join our growing business as we continue to build new partnerships, creating more opportunities for our teams.
     

 Responsibilities will include:

• Creating, building, and maintaining quality point of sale displays in store
• Talking to stores about additional promotional space for a variety of products for leading brands
• Reporting tasks and good photos daily via our StoreTrack App

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Minimum of 3 - 4 days required availability including Wednesday and Thursday (as minimum)

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

LP1

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Minimum of 3 - 4 days required availability including Wednesday and Thursday (as minimum)

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

Are you hoping that your next opportunity will provide you with heaps of personal growth opportunities, a super workplace culture and the opportunity to get stuck into awesome projects?

Meet Betfair. We are seriously going places and have a team of passionate and driven people taking us there. We are a strong data-driven business that uses innovative digital technology to service a sophisticated customer base, offering a different way for punters to engage with racing and sport. We live and breathe innovation in our ‘every day’. And we are doing some really cool things.

This is a part-time role (20 hours a week).

What we are looking for:

• A gun who has a love of sport and/or racing and all things related!
• Someone who enjoys teamwork in a dynamic, fun and fast paced environment
• A superstar who has strong customer service experience
  

With great progression, career development opportunities and the chance to work with an inclusive and fun team (amongst a host of other cool stuff) a day includes:

• Undertaking the registration and education of new customers
• Efficiently and professionally answer calls and emails from customers, provide betting information and accurately complete bet placement on their behalf
• Responding promptly to incoming customer queries via phone calls and emails
• Assisting with and ensuring team procedures are appropriately documented
• Processing customer KYC (Identity Verification) checks across a variety of different methods
• Continually updating knowledge around betting products
• Making outbound calls to establish and develop relationships with current and prospective customers
  

What you will bring:

• A passion for customer service!
• An understanding of upholding confidentiality of sensitive customer information
• The ability to make clear and well-reasoned decisions
• Availability to work out of hours shifts and weekends
• A high level of attention to detail, with an ability to effectively prioritise tasks
• Strong computer literacy and familiarity of MS Office Applications
• Excellent written and verbal communication skills
• Initiative. You get things done

How we will be On Your Side:

• An organisation that truly (yes really) values it’s people with a vibrant and engaging culture
• Unbelievable employee benefits like competitive parental, volunteer and study leave, social events, team office drinks, free breakfast, fortnightly free lunch and loads more…
• $2000 dedicated to your own personal or professional development per financial year - you choose how you spend!
• A workplace that offers health and wellbeing initiatives
  

Interested?

At Betfair we are committed to building a workplace where everyone can fulfil their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included.

We encourage people of all walks of life and backgrounds to apply.

We are proudly a WORK180 endorsed employer for women, to discover more of our please visit https://work180.com/en-au/for-women/employer/betfair-australia

Interested in applying? Please click Apply now and submit an up to date Cover Letter and Resume.

We are committed to responding to all candidates within four weeks of application.