What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

We’re a cross-functional  collaborative team, enjoying working together with product managers, marketing, finance, and customer service functions. You’ll get exposure to the whole product development lifecycle and fast feedback loops about how your work directly impacts the customer, and helps the business succeed.  

• Using your expertise in modern agile practices, you’ll contribute to planning, building and supporting great software solutions that deliver quality at scale, automating where possible.   
• Be involved in all aspects of software engineering practices including breaking down work, code review, testing, source control, build processes 
• Collaborate and build great connections with your own team, the wider RedBook Group, and the larger Carsales family 
• Create and enhance team culture, by sharing your knowledge and ideas, giving and receiving constructive feedback

We are putting out an Expression of Interest for a highly experienced Senior System Engineer with a strong background in Citrix to join our team in Richmond. We are exploring the recruitment of this position circa July 2024 and would like applicants to be aware of delayed timelines in reponses to applications.

As a Senior System Engineer, you will be providing platform support services to our important customers in Australia and around the region. Your expertise will be instrumental in delivering top-notch services and managing client infrastructure.

You will be part of a team that supports a large fleet of Citrix/Virtualisation technology based issues, requests that are escalated to you by the customer and service desk team.

Responsibilities

• Provide third level technical expertise and operational support for the infrastructure services related requests and issues predominantly with Citrix, Active Directory and Group Policy Management, Basic Networking, Microsoft Azure for Citrix Cloud
• Proactively engage customers to discuss strategy and tailor solutions to meet all necessary requirements.
• Be the final escalation point for such technical knowledge and expertise related enquiries and issues.
• Ensure escalations are resolved on a timely basis according to the SLA
• Lead workshops that identify trends and problems within customer environments
• Develop new solutions that improve our customer environments as value-add initiatives
• Develop permanent corrective fixes and deploy following appropriate change processes
• Document solutions and knowledge in Logicalis knowledge management system
• Mentors junior engineers to help develop their skills

Minimum of 6 years of experience in a Managed IT Services environment with the following essential skills and knowledge:

• Citrix Cloud
• ADC/NetScaler
• XenApp and Xen Desktop
• Provisioning services
• Virtual Apps and Desktops
• Share files, FsLogix
• Windows Server OS, Active Directory, Office 365 applications
• Underlying Virtualisation technologies (Azure, Vmware)

Advanced analytical and troubleshooting skills in enterprise level environments. Strong vendor management skills and understanding of SLAs.

Exposure to ITIL processes, attention to detail and have a passion and desire to develop and share knowledge

Our promise to our employees – Belong Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development and offers an environment where you can do life and work the way it works for you.

Here is how our benefits help you Belong, Grow and Thrive

• Equal Paid Parental Leave to all primary and secondary carers
• Flexible and Focus Ways of Working that means structuring the way you work that works best for you and being the partner of choice for our customers, people and the planet.  
• Diversity Equity and Inclusion Commitment which puts Inclusion as a strategic priority for Logicalis Australia – investment across Employee Resource groups, DEI Training and Mentoring that supports a workplace with a culture of accountability and zero tolerance for un-inclusive behaviours
• Investment in your Leadership and career through our Grow program. Logicalis Australia is definitely a place where we see our people as the most valued Architects of Change. Our people have moved from Help-desk to Cloud-Engineering, from Sales to Management, from Operations to Senior Leadership. People here can have an idea, make a plan, and see it through. You can enjoy genuinely impacting change and controlling you own professional success.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together! 

As the Learning and Development Specialist you will create, facilitate, and implement innovative and high-quality learning solutions that improve the capabilities of the Dutton Automotive people. You will utilise a variety of learning methods to address skill gaps and improve overall employee performance.

You will work with the People & Culture team, to identify current and future training needs, design learning solutions and implement strategies that include evaluating impact on business performance and return on investment.
  
Duties & Responsibilities

In conjunction with the Head of People & Culture, you will develop an L&D Strategy and calendar of L&D events that supports the business objectives, including but not limited to:

• Develop the Dutton Automotive training calendar.
• Design and deliver blended learning solutions using a range of methods such as virtual workshops, content curation and e-learning resources.
• Project management of our core Talent Development programs, including Onboarding; Sales Management, Buying, Financial Management and Mentoring.
• Support our Performance & Development Process by developing training material; and providing progress reports.
• SME for our Learning Management system (EdApp).
• Identify new opportunities for program development by connecting with the wider business, and then take ideas from concept to delivery.
• Planning, coordinating and delivering customer-centric learning initiatives for designated business units.
• Delivery of team member & leadership training programs including, but not limited to selling, buying, service, processes, systems, core leadership development.
• Develop workforce skills and capabilities to better meet business needs and to assist career development of the workforce.

• Develop & implement the Group Workers Compensation Strategy
• Lead a team of Workers Compensation specialists
• Ensure alignment with the Group Safety & Health strategy

The Head of Injury Management provides strategic leadership in managing workers compensation and injury management at Endeavour. The role is responsible for developing and implementing the Group Workers Compensation Strategy, ensuring alignment with the Group Safety & Health strategy.

Lead a team of Workers Compensation specialists and build consistent best practice processes and procedures across the different portfolios, to maximise outcomes for injured team members and the business.

Here is a taster of what you can expect in this role:

• Develop and implement an effective end to end Group Workers Compensation Strategy, ensuring alignment with the Group Safety & Health Strategy and overarching business strategy
• Collaborate closely across all portfolios in the business and lead a high performing team to deliver effective Workers compensation outcomes
• Work closely with all brands, the People function, Legal, Treasury, Safety, and other relevant business areas to create plans to improve injury management outcomes and employee well-being
• Develop and lead the process of handling workers' compensation claims across varied business units and states, including coordinating with third party claims administrators,  insurance providers, medical professionals, and legal teams to ensure appropriate resolution of all WC matters
• Develop and manage programs that facilitate the safe and timely return of injured employees to the workplace across the group businesses and services
• Stay informed about changes in workers' compensation laws and regulations to ensure the organisation remains compliant and adjust policies and procedures accordingly
• Monitor developments, trends, legislation and regulations related to Workers Compensation, evaluate their impact on business operations and communicate impacts to affected areas  within the business
• Implement transparent performance reporting and analyse data related to workplace injuries, claims, and costs to identify trends and areas for improvement 
• Provide guidance on statutory reporting requirements for critical and fatal incidents, legislative breaches, and insurance claims
• Develop and implement training initiatives to educate leaders and team members on workers' compensation and return to work processes
• Implement continuous improvement initiatives to enhance the effectiveness and efficiency of the workers' compensation program

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great