The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Design, implement, and maintain secure DevOps pipelines to automate security testing and deployment processes.

• Conduct security assessments and penetration testing to identify vulnerabilities and assess risks.
• Monitor and analyse security logs and alerts to detect and respond to security incidents in a timely manner.
• Stay updated on emerging cyber threats and industry trends to proactively enhance our security posture.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 3+ years of experience in DevOps or software engineering roles, with a focus on cyber security.
• Strong understanding of DevOps principles and practices, including continuous integration/continuous deployment (CI/CD) and infrastructure as code (IaC).
• Proficiency in scripting and automation using tools such as Python, PowerShell, or Shell scripting.
• Experience with cloud platforms such as AWS, Azure, or GCP, and containerization technologies like Docker and Kubernetes.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*

Who we are:

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We are an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

We have a strong company culture that values our people and are proud to present you with this opportunity to join our team. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. 

Who we’re looking for:

In this role, you will use your technical knowledge to assist staff with level 1 IT support tasks.

You will be responsible for answering incoming calls from across the business and will triage and resolve basic IT tickets submitted through the company’s service desk portal.

Customer satisfaction will be your top priority! You will report to the Technical Support Team Leader and join an energetic team of Service Desk Analysts/Technical Support Engineers.

Our Promise

FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What you’ll be doing:

• Answer calls to the internal Technical Support phone line.
• Troubleshoot and resolve level 1 IT issues.
• Escalate tickets to the level 2/3 IT support staff when required.
• Triage tickets submitted to through the company’s Jira Service Desk portal.
• Windows and Mac desktop support.
• Provision new hardware.
• Imaging of laptops
• Software installations.
• Monitor servers and core applications.
• Work on a rotating roster between 7am and 7pm.
• Occasional after hours or weekend work may be requested.

• Qualification in IT is preferred.
• Minimum experience in Technical Support.
• Active Directory
• Office 365
• Microsoft Exchange
• Windows 10 and Mac OS
• Windows Server
• Basic network skills
• Customer Service

• We are always developing our benefits for our staff, this includes up to 27 days annual leave, flu jabs, corporate discounts and hybrid working arrangements.
• We like to see our team grow, develop and succeed at FleetPartners; therefore, we pride ourselves with providing promotion and secondment opportunities.
• We like our team to enjoy their working environment and culture, we do this by quarterly recognition awards, office/ external events and by celebrating our core C-A-R-E values.

Next Steps

If you are successful in your application, then we will be in touch with you soon.

Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, subject to applicable laws and regulations.

Awards

Top 101 Australian Workplaces for Women 2024

Certified carbon neutral fleet organisation

WGEA Employer of Choice for Gender Equality

Work180 Endorsed Employer for Women

Supply Nation member

The company we’re hiring for is a quickly growing technology scale-up that has received multiple international awards for working at the forefront of new geospatial AI technology with global Fortune 500 customers.

If you're all about tackling tough challenges and turning innovative ideas all the way from prototype to ready-to-go solutions, we'd love to get to know you!

ROLE & RESPONSIBILITIES

• take on an expert and mentoring role for other members of the team
• Work within a highly motivated team to advance the development of a state-of-the-art Geospatial AI Platform and delivery tools
• Develop Raster Data Lake capable of efficiently storing and seamlessly serving vast amounts of raster data measured in petabytes
• Develop Vector Data Lake with the capacity to effectively store and seamlessly serve billions of features
• Implement high-performance and maintainable server-side code that will run in parallel on hundreds of nodes in the cloud to deliver value for a variety of different uses and applications in the geospatial AI domain
• Optimize server-side services and write the tools which are then used by the end users
• Work closely with the engineering manager and give feedback on technical feasibility, risks and approximate effort of high-level feature requests
• Take a leading role in the decision making process for key technical questions for delivery tools
• Perform code reviews and actively engage with the team’s goal of maintaining clean and readable code and lean documentation

MUST HAVE

• You are willing to relocate to Austria (Europe) and work on site at the company headquarters
• 7+ years of experience in software development
• Strong Python skills
• You are familiar with databases such as PostgreSQL
• You have good grasp of software engineering fundamentals: unit testing, CI/CD, automated quality assurance, integration testing, reliability, and reproducibility
• You like the challenge of integrating different data sources, developing large-scale APIs and GIS tools
• You are a good communicator, enjoy working in a team and are quick on your feet
• you feel comfortable working in a start-up / scale-up with a fast-moving environment, very flat hierarchies and lot's of innovation

BONUS POINTS FOR:

• experience in geospatial (e.g. PostGIS)
• experience in a start-up / scale-up
• experience in customer-facing roles

TECH STACK:

• Python
• Fast API
• Rasterio
• Geopandas
• Shapely
• Postgres
• PostGIS
• Docker
• Kubernetes
• Azure

• full visa sponsorship
• attractive compensation
• 5 weeks of paid vacation every year
• full social benefits such as European health insurance
• drive cutting-edge projects for leading Tier 1 enterprise customers in a wide range of industries
• full relocation support

Tryzens Global is a new kind of digital commerce agency. Big enough to matter, but small enough to care.

We’re leaders in global branded commerce, helping international brands sell their goods and services to millions of customers, in their new and existing markets.

Keeping one eye on the day-to-day performance and another on what might be possible next. Because we believe amazing things are possible in digital commerce when you Look Up.

As the Senior Marketing Manager for ANZ, you will be at the forefront of implementing our marketing strategy. Your main objectives will be to generate cost-effective, high-quality leads for the sales team and enhance our visibility and awareness through thought leadership, PR, social media, and other communication channels. You will play a crucial role in establishing Tryzens as a leading brand in the ANZ market through various marketing initiatives, including PR, awards, and events.

Key Responsibilities:

• Defining ANZ Strategy, Executing, and Reporting on Multitouch Campaigns:
• Develop a comprehensive strategy for multitouch campaigns, ensuring alignment with overall marketing goals and objectives.
• Identify target audience segments and design personalised, cross-channel engagement plans.
• Execute multitouch campaigns across various channels including email, social media, content marketing, paid advertising, and events.
• Monitor campaign performance in real-time, making data-driven adjustments to optimize engagement and conversion rates.
• Report on the effectiveness of multitouch campaigns, analysing key metrics such as touchpoint effectiveness, conversion rates, customer journey analytics, and overall ROI.
• Continuously refine strategies based on insights and feedback to improve future campaign performance.
• Lead Generation & Performance Reporting:
• Drive lead generation efforts and report on key metrics such as CPL, CPO, TCV.
• Measure and report on campaign ROI and overall visibility through traffic, PR KPIs, downloads, and views.
• Campaign & CRM Management:
• Develop and manage marketing campaigns, collaborating with the wider team to shape messaging and target audiences.
• Create and manage a campaign calendar, reporting on ROI upon completion.
• Update and manage the CRM system in collaboration with the commercial team.
• Partner & Platform Co-Marketing Initiatives:
• Build and maintain relationships with key partners and platforms to execute joint marketing campaigns.
• Events & Trade Shows:
• Plan and execute local events to position Tryzens as a trusted partner and digital commerce expert.
• Local PR Execution:
• Manage the creation and distribution of press releases, establish relationships with key publications and industry bodies.
• Work with clients to write case studies and enter industry awards.
• Develop thought leadership content for the Tryzens blog.

Essential Experience:

• Proven experience in a fast-paced environment, delivering lead-generating campaigns without agency support.
• Budget management expertise.
• Proficiency in website management (WordPress experience is a bonus), SEO, PPC, and demand generation programs.
• Exceptional written communication skills for creating brochures, white papers, and presentations.
• Strong numerical literacy, capable of working with metrics and processing figures.
• Events management experience, from seminars to customer dinners and partner events.
• Success in creating, executing, and analyzing B2B demand generation plans to achieve lead generation goals.
• PR experience, maximizing coverage opportunities and producing content that supports brand direction.
• Knowledge of various marketing techniques, including social media and search, and tools such as HubSpot, Google Analytics, and CRM systems.
• Self-starter with a strong work ethic, attention to detail, agile and precise mind, and a desire to succeed.

Desired Experience:

• In-depth understanding of major trends in retail and digital commerce.
• Knowledge of brand marketing principles.
• Experience in partner marketing.
• Comfort working independently as a senior marketer in a fast-growing company.

There are so many facets to running a successful online offering. At Tryzens, we cover the length and breadth of digital commerce to help you succeed, no matter what your goals are, what kind of customer you serve, or what vertical you operate in.

• Home office setup
• We offer every Tryzenaut an allowance to get them set up comfortably to work from home.

• Work remotely
• We have a hybrid approach and while we love to see your faces, we know that WFH is now the norm.

• Birthday off
• Hip hip hooray! No one should have to work on their big day, so every Tryzenaut gets their birthday off.

• Health & wellbeing
• Across the globe, we have a range of health and wellbeing services to keep you in tip top shape.

• CSR days
• We think it’s important to give back, so every Tryzenaut has 2 days per year to volunteer for their chosen cause.

• Training & development
• Digital commerce moves so fast, so we make sure that every Tryzenaut has access to training and development.

More info about Tryzens here: http://tryzens.com/

We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Design and deploy secure and scalable systems infrastructure, with a keen eye on cyber security best practices.
• Collaborate with cross-functional teams to integrate security measures into all stages of the systems development lifecycle.
• Conduct regular security assessments and audits to identify vulnerabilities and develop strategies for mitigation.
• Develop and maintain security policies, standards, and procedures to ensure compliance with industry regulations and best practices.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 4+ years of experience in systems engineering, with a focus on cyber security.
• Proficiency in systems administration, networking, and cloud technologies.
• Strong understanding of cyber security principles, including encryption, authentication, and access control.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Develop and implement robust security measures to protect our digital infrastructure.
• Conduct regular security assessments and audits to identify vulnerabilities and mitigate risks.
• Collaborate with cross-functional teams to integrate security best practices into our products and processes.
• Stay updated on emerging cyber threats and industry trends to proactively enhance our security posture.
• Respond to security incidents promptly, investigate root causes, and implement corrective actions.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Cyber Security, or a related field.
• Demonstrable experience in cyber security roles, preferably within the payments sector.
• Proficiency in network security, encryption protocols, and secure coding practices.
• Relevant certifications (e.g., CISSP, CEH) are advantageous.

What's Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*

Our Newcastle team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them on a permanent full-time basis.

Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise your awesome Customer Service experience to enhance customer relationships, nurture the existing portfolio, grow and sustain the business services portfolio as well as exploring sales opportunities through actively promoting our services via inbound and outbound activities.

In this role, you will be required to:

• Conduct outbound calls to existing customers and exceptional customer service
• Sell consultatively and make recommendations to prospects and customers of various solutions the company offers
• Actively identify new business lead opportunities and communicate these via the standard operating procedures to the relevant field sales person
• Develop a database of qualified leads through referrals, telephone conversations and networking
• Effective management and resolution of all customer enquiries in a timely manner
• Focus on client retention and protect existing portfolio by identifying opportunities to re-sign and upgrade existing contracts
• Create quality sales leads for the field based sales team
• Liaise with other departments to ensure customer enquiries are resolved in a timely manner
• 1st contact resolution
• Processing enquiries efficiently and pro-actively resolving client issues
• Make outgoing calls to our existing client database to promote our products and services

To be successful, you will need to have the following:

• Prior experience in Sales, Account Management and Customer Service role.
• Highly developed negotiation skills to ensure contractual obligations are met
• Previous working experience in a similar role will be highly regarded
• 2 years excellent customer service/telesales skills
• Demonstrated skills in B2B sales development
• Highly effective time management skills
• Intermediate computer and system skills
• Complaint handling experience
• Ability to work under pressure, multi-task and work autonomously
• Meeting Deadlines and KPIs' on a daily/monthly basis
• High attention to detail
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical as well as background checks.

About Us -

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business – we employ some 36,000 colleagues across 66 countries – and offer a wide range of learning and development programmes for colleagues to enhance their skills.

If you're the Customer Service Superstar we're looking for, and you are seeking a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker