NRMA Murramarang Resort,  is located just north of Batemans Bay, but once you have reached our destination, it feels almost a world away.

We offer an extensive range of camp/caravan sites and accommodation options, from beachfront villas to glamping tents!  Nestled between the bush and absolute beachfront at South Durras, we offer a multitude of facilities for the young and young at heart; resort style pool, events facilities and onsite dining options.

We pride ourselves on our stand out guest service and ensuring our guests have the most memorable holiday experience.

What you’ll do:

Reporting to the General Manager, you will form and play an integral part in our Head of Department structure.  You will ensure the highest possible standards of efficiency and professionalism in the Front Office / Guest Services department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to the front office team; from task allocation to team rosters and an escalation point for guest or team queries. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, with a genuine interest in engaging great conversation with our guests 
• Proven experience in leading and managing teams with a customer service focus – hospitality/tourism industry will be highly regarded
• Effective time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays as required
• CRM system experience not essential but highly regarded (Newbook and/or RMS)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

Find your balance and join our Grounds and Maintenance team, where no day is ever same at NRMA Murramarang Resort!  This is a casual position, with hours available up to 38 per week.  Availability is required for shifts rostered across some weekends for either morning or afternoon shifts.

What you will do:

• Ensure premium presentation and maintenance of our grounds and facilities 
• Incidental customer service assistance with minor maintenance repairs across our caravan and camping sites, cabins, amenities and other facilities
• Pool maintenance
• Assist with gardening projects, basic mechanical repairs and painting

What you will bring:

• Experience in grounds and basic maintenance work. Trade qualification would be a bonus but not necessary - we are looking for a genuine all-rounder.
• Previous experience with ride on & push mowers, pruning, hedging, landscaping and weed control would be ideal
• Knowledge and understanding of basic hygiene requirements and safe working procedures.
• Have an ability to work unsupervised with a "hands on" work history.
• Be hardworking, energetic, enthusiastic and possess a high level of physical fitness.

Please note, this is a physically demanding role.

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.