We currently have an exciting opportunity for an experienced professional to join Oaks Melboune Southbank Suites as a Full Time Night Guest Service Agent. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

We are seeking a talented and experienced Senior Corporate Communications Specialist to lead our communications efforts. The ideal candidate will have a proven track record of developing and implementing strategic communication initiatives that enhance brand reputation, drive employee engagement, and effectively communicate our company's vision and values.

About You

·       5-7 years’ experience working in either an agency or part of an in-house communications team

·       Proven experience working with journalists and third-party stakeholders. 

·       Strategic skills, stakeholder management and content briefing ability. 

·       Ability to tell compelling stories through thought leadership, sales narratives and marketing collateral. 

·       Experience developing internal messaging, content and positioning of senior leaders. 

·       Excellent written and verbal communication skills. 

·       Strong interpersonal skills and an ability to work with cross-functional teams.  

·       Formal qualifications in Communications, Public Relations and/or Marketing. 

 What’s In It For You?

As an employer, our values underpin everything we do; Agility and Innovation, Passion and Perseverance, Teamwork and Collaboration, and Integrity. 

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities.

OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks.

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

 Are you ready to make an impact?

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.

If this role is of interest, please apply now with your updated CV.

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

About the role

As a Customer Success Consultant, you will be working with a number of our priority clients to ensure their satisfaction and retention in the Compass product. You will be expected to retain and increase their ARR, as well as provide exceptional service and support, resulting in advocacy and promotion of the Compass product to future potential clients.

Responsibilities and Duties

• Manage overall workflow for implementation, training, and account management of assigned signature schools.
• Implementation of new modules with customers.
• Complete onsite/remote training sessions & account management visits
• Ensure the highest level of service for your portfolio of clients.
• Ensure all schools in your portfolio are active promoters of the platform.
• Build relationships with school leadership to ensure product rollout success.
• Provide clear notes and feedback and escalate customer concerns appropriately.
• Provide phone, email, and in-person support to Customers when needed.
• Escalate concerns appropriately to ensure maximum customer satisfaction.

About you

Essential:

• A demonstrated service-orientated approach and are a motivated and enthusiastic self-starter
• The ability to thrive under pressure
• Strong verbal and written communication skills
• Strong attention to detail and ability to see tasks through to conclusion
• Ability to build positive professional relationships with clients and educational staff

Desirable:

• Comprehensive knowledge and confidence utilising the Compass platform
• Education experience, whether that is in a Primary or Secondary school teaching setting or prior experience as a Customer Success Consultant

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• A valid Employee Working With Children Check
• Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate
• A successful National Police Check
• A valid Drivers Licence

Job Title

Job Description Summary

Job Description

As an Employee Services Representative/Workplace Concierge, you will deliver an exceptional resident and visitor experience in every interaction, whilst delivering a range of on-site workplace services. With a focus on anticipating needs, listening to the resident and visitors, and making every interaction simple, effective, and quick.

This role would suit your wide range of previous experience within customer service- retail or hospitality!

About The Role
 

• Meet and greet visitors proactively in a timely manner
• Manage reception services to ensure a positive customer experience
• Announce arrival of guests
• Responsible for leading and delivering workplace services ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements.
• Accountable for workplace operations
• Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre, etc. are clean and are being used for the correct purpose
• Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues
• Meeting and event coordination - Work with contractors e.g., security, cleaning and catering to meet event requirements
• Develop operational standards, playbooks, operating manuals, and processes for all aspects of the workplace
   

About You
 

• Strong reception or hospitality / customer service background
• Professional verbal and written communication skills
• Ability to multi-task
• Minimum completion of Higher School Certificate
   

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.
 

• Being part of a growing global company.
• Career development opportunities plus unlimited access to one of the world’s largest online learning libraries LinkedIn learning.
• A truly diverse and inclusive workplace.
• A Supportive and flexible environment.
• A promote from within culture with opportunity to develop and grow.
   

If you are a strong team player who has a positive outlook and can-do attitude to find solutions quickly and efficiently submit your application today using the Apply button below.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We are committed to keeping you, our workplaces and our client spaces safe & healthy.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As an Electrician Apprentice (3rd Year) within the Energy360 business you will be responsible for learning the skills to conduct electrical work in the assembly, installation and testing of electrical wiring, components and equipment for a variety of E360 products.  This role in based in Carrum Downs.

Energy360 is recognised as a key player in Australia’s emerging renewable gas sector.  With this source of renewable energy proven as a market leading solution in Europe to replace natural gas, Energy360’s services are in high demand.  Energy360 has created this new role to support the existing electrical team and contribute toward delivering leading Australian market renewable gas products.

Join the change.

What you’ll be doing:

• Participating in the performance of risk assessments of tasks and understanding how to read drawings and applicable documents as well as participating in the assembling, installing, testing and maintaining electrical equipment such as wiring and components.

• Knowing how to use a variety of tools and equipment such as power tools, measuring devices, ammeters and test lamps to install and assemble electrical wires, components or equipment.

• Participating in performing functional testing on electrical systems and continuity of circuits in electrical wiring, equipment and components using testing devices such as ohmmeters, voltmeters and oscilloscopes to ensure compatibility and safety of system.

• Participating in diagnosing malfunctioning systems, equipment and components, using testing equipment and hand tools to identify and determine the cause of the problem/s and correct accordingly.

• Participating in repairing or replacing outdated or faulty electrical wires, equipment or components and communicating any delays in allocated tasks.

What you’ll bring:

• 3rd year Electrical apprentice with electrical experience in a similar industry as well as mechanical and technical aptitude and good attention to detail.

• Working towards a Cert II in Electrotechnology Electrician, and Electrical Licence (applicable for Victoria); High Risk Domain Licence; WHS requirements certificate; Disconnect-Reconnect electrical equipment connected to low voltage (LV) installation wiring certificate; Install, commission and service Type B gas appliances; First Aid & CPR; and Chain of Responsibility certificate.

• The desire to improve your technical skills and build your professional knowledge, enabling you to find quick solutions to any problems you may encounter in your profession.

• High level of communication and ability to talk with various different people within a team.

#LI-AM1 #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

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