• Conduct essential KYC screenings and reviews for Moomoo members, cross-verifying data from diverse independent research sources by KYC procedures.
• Collaborate effectively with internal and external stakeholders while upholding awareness of AML/KYC regulatory requirements and compliance due diligence functions.
• Autonomously execute tasks while adhering to quality standards under leadership direction.
• Assist in issue resolution and communication under guidance from leadership.
• Resolve Moomoo member account issues, including a comprehensive documentation review for compliance fulfilment.
• Provide policy and procedures interpretation with key stakeholders & clients.
• Update forms as per local regulations and work closely with Compliance Operations to expedite documentation reviews and provide clarifications.
• Follow up with customers to ensure timely information submission.
• Ensure all tasks align with our policies and regulations.

• Bachelor's degree or equivalent with a focus in business, accounting or finance;
• 1-2 years of AML/CTF experience;
• Excellent verbal and written communication skills both in English & Chinese;
• Excellent digital literacy, including MS Office application knowledge and a broad understanding of securities and investments;
• Strong research and analytical skills and comfortable working under tight timelines;
• Works effectively and independently while being a team player;
• Willingness to work on a shift basis, including weekend shifts;
• Preferred, though not mandatory, possession of RG146 accreditations for general advice and securities. Full training and accreditation are available if required.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

We are looking for an experienced mid weight graphic designer to join our growing team.

Responsibilities

• Conceptualise, design & produce on-brand assets primarily across; EDMs, Websites, App, Social Media, Paid Media and Print Media.
• Deliver on-trend designs, come up with on-brand creative ideas and always be willing to push the boundaries with innovative designs.
• Work closely with the Creative Manager to execute product launch and brand campaign concepts.
• Edit video for campaign launches and social media content on a daily basis.
• Self-manage multiple projects simultaneously and ensure they are completed within deadlines.
• Work closely with PR and events team to concept and produce designs for small and large-scale events and activations.
• Monitoring competitor creatives, industry trends, user experience and creative best practices across the industry.
• Work in collaboration with departments to meet the ever-evolving needs of the business.
• Photo retouching and editing when required.

• Self-motivated, driven with confidence in their skill set
• Thrives in a fast-paced environment and has excellent time management skills
• Minimum 2-3 years of experience in similar role
• Qualification in Graphic Design or similar
• Advanced knowledge of Adobe creative suite
• Video editing experience across Premiere Pro (Final Cut or After Effects also highly favoured)
• Experience working across Paid Social Media
• Experience using Salesforce, Exponea, Klavyio or similar highly favoured
• Previous experience in Fashion or Beauty advantageous
• Experience and understanding of digital marketing best practices across all platforms

• Stunning new offices including onsite gym & kitchen stocked with lots of goodies
• Monthly clothing allowance + ongoing clothing discounts
• Fun events throughout the year
• Be apart of a fast growing business with opportunities for growth

Would you like to make a meaningful impact in just 2-6 hours a week?

The Educational Equality Institute (TEEI) is seeking compassionate and committed Volunteer Online English Teachers to join our Structured Language Program. In this role, you will provide crucial language support to those who need it most, helping Ukrainian students build essential English skills as they rebuild their lives.

In this position, you will:

• Host interactive, online English classes 2-3 times per week for a duration of 2-3 months.
• Use TEEI-provided resources or your own teaching materials to create tailored, effective lesson plans.
• Create an engaging virtual classroom environment that fosters confidence and learning.
• Track student progress and provide feedback to support their development.
• Work collaboratively with TEEI’s education team to enhance the overall learning experience.

We're on the lookout for awesome individuals who:

• Are fluent in English (additional knowledge of Ukrainian or Russian is a plus, but not necessary).
• Have prior teaching or tutoring experience (preferred but not mandatory).
• Are comfortable using virtual platforms and online teaching tools.
• Possess strong interpersonal skills, patience, and adaptability.
• Can commit 2-6 hours per week for the program’s duration of 2-3 months.

Flexible Volunteering: Choose class schedules that work best for you.

Support and Training: Access a range of teaching materials and guidance from TEEI’s team.

A Global Community: Connect with a network of like-minded volunteers and learners.

Recognition: Receive a certificate of service upon completing the program.

Personal Fulfillment: Make a lasting impact by helping others build skills and confidence through language learning.

Job Description:

The Operations Associate will manage day-to-day operations, including overseeing the settlement process, monitoring operational risks, and contributing to the Operations team of our Australian business. Key responsibilities include:

• Oversight of daily securities settlement and remittance operations, encompassing FX, stock/option settlement to ensure the accurate and timely execution of all instructions.
• Facilitating client shares transfer process.
• Managing Corporate Actions, both domestically and internationally.
• Vigilantly monitoring operational and risk metrics, promptly escalating potential issues or anomalies.
• Collaborating with customer service and marketing teams to enhance customer experiences.
• Skilfully managing liquidity and minimizing risk in coordination with the finance team.
• Identifying and implementing initiatives to enhance operational processes and reduce risk.
• Close collaboration with compliance teams to maintain a robust AML and KYC program.
• Testing controls to guarantee customers receive exceptional execution quality with venues.
• Formulating, reviewing, and enhancing operational procedures and workflows in response to regulatory changes and business conditions.
• Daily reconciliation of client/exchange/broker trades/option and positions, along with preparation of daily funding requirements.
• Liaising with clients and counterparties to address settlement issues and resolve discrepancies.
• Active participation in projects and implementation of new business/system enhancements.
• Planning and executing system User Acceptance Testing (UAT).

• Minimum 1~2 years of experience in Operations/Settlement/Remittance gained in financial or brokerage firms, or crypto related context is highly desired;
• Degree holder in Finance, Accounting or related disciplines:
• Sound knowledge of the relevant rules and regulations of ASIC and AUSTRAC;
• Self-motivated, with a good analytical mindset and ability to work under pressure;
• Excellent presentation and problem solving skills;
• Good command of written and spoken English and Chinese is a plus;
• Proficient in Excel, Access and Microsoft Office Suite.

As a Sales Executive for Nine, you will be responsible for campaign/deal sales across the Nine portfolio of Video, Display and Audio online assets, working across a client base of national brands.

In this diverse role, your primary function will be to support the Group Business Manager while working collaboratively with external stakeholders such as Agency Trade Desks, Media and Advertising agencies as well as internal stakeholders across the business.

The Nine commercial programmatic team is a vital component of the broader Nine digital organisation. With the digital ecosphere quickly pivoting to a world in which automation powers all inventory bought and sold, the Nine commercial programmatic team is responsible for generating revenue & maintaining external relationships with buyers. The Nine commercial programmatic team is also primarily responsible for educating all internal stakeholders around the world of programmatic.  

Day to day you will:

• Developing the revenue generated from the clients within your assigned patch through brief responses, proactive opportunities and analysis.
• Identifying success of campaigns through cross selling/up-selling opportunities
• Campaign & deal negotiation for efficient Programmatic buying as well as customer satisfaction
• Monitor delivery and proactively act on performance and progress against client goals
• Working with the Account Executive to generate, analyse and deliver ad hoc, end of campaign and quarterly delivery reports
• Proactive post analysis of advertising campaigns (in association with Programmatic Operations) to ensure continuous improvement 
• Meeting deadlines and quality measures in relation to preparing proposals and presentations for campaign briefs and meetings
• Build and maintain effective relationships with Trade Desks, Agencies and Clients
• Ability to represent the Nine brand out in market 
• Other duties as reasonably required

The Nine Publishing Technology team continually delivers and maintains premium, market leading digital products, including: smh.com.au, theage.com.au and afr.com.au across multiple platforms and systems.

Software Engineers are responsible for the design, development, and delivery of products and services that delight our customers, and grow the business.

You will be responsible for developing high-quality, scalable and high performing solutions that align to business and technology goals. You will be working with technology leaders and other senior engineers to ensure consistency of our practices and processes across the Publishing Technology team.

Join the ShiftCare Revolution: We are hiring a Sales Development Representative!

Are you ready to catapult your career to new heights? ShiftCare, the trailblazing software provider, is on the lookout for a dynamic Sales Development Representative to join our unstoppable team.

Why ShiftCare?

ShiftCare is not just a workplace; it's a commitment to excellence and innovation. As the fastest-growing homecare software provider in the industry, we're dedicated to transforming the way care is delivered, and we want you to be a part of this exciting journey.

The Opportunity:

As a Sales Development Representative at ShiftCare, you'll be at the forefront of our growth, engaging with small to mid-size companies across the ANZ region.

Your mission? Qualify the ShiftCare value proposition to inbound leads via phone, email, and live chat, both booking demos for our Account Executive team and closing sales yourself. You'll also collaborate on outbound campaigns with our Marketing team, making a direct impact on our expansion.

What You'll Do:

• Build Relationships: Forge connections with prospects and tap into existing customer relationships to drive new business growth.
• Inspire Adoption: Motivate potential customers to embrace ShiftCare, highlighting the value of our premium plans.
• Engage and Connect: Seamlessly interact with inbound leads and initiate connections with cold leads at small and mid-sized companies.
• Collaborate: Work closely with a dynamic team, executing our sales strategy amidst exciting enhancements and new product releases.
• Innovate: Bring your ideas, strategies, and creative thinking to advance our company’s values, unique culture, and vision for the future.

What We’re Looking For:

• Excellence Advocates: Individuals dedicated to achieving personal and professional goals, always seeking new ways to improve and excel.
• Lifelong Learners: Curious minds with an innate desire to learn and grow, both professionally and personally.
• Critical Thinkers: Logical problem solvers who think on their feet, helping customers overcome challenges.
• Coachable Minds: Humble individuals who translate feedback into action, adapting and evolving in the fast-paced world of sales.
• Inspiring Communicators: Concise communicators who motivate customers to take action and achieve growth.

• SaaS Savvy: Experience in SaaS or B2B product-led companies
• Sales experience: 2 years experience in a similar Sales Development Representative role
• Pipeline Architects: Ability to build and maintain an accurate lead pipeline independently.
• Time Management Masters: Excellent time management skills with a keen attention to detail.
• Goal-Oriented: A sharp focus on goals and a belief that daily, weekly, and monthly activities lead to success.
• Team Player: Ability to work independently and collaboratively in a supportive team environment.

Why join Shiftcare?

We offer a competitive salary and commission structure along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

Join Australia's fastest growing education franchisor. We offer personalised English and Math tutoring services on a membership model, for K-12 students. We believe in the power of motivating students which has yielded exceptional results across all our students! Join our HQ as an onboarding + Growth Assistant to support franchise partners!

ROLE

• Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
• Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
• Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
• Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
• Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
• Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
• Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching!
• Feedback: Provide feedback to HQ on ways to improve business operations and systems
• Ensure Consistency: Follow franchise brand and operational guidelines to ensure that the franchise is consistent=

WHO IS THIS FOR

• Someone who lives in Sydney with experience in franchise and business coaching.
• Someone who has a car and licence to travel to multiple sites across Sydney.
• Open to university students studying Business, Management, or related degree.

Include your resume and relevant experience.

APPLY NOW
If you are passionate about business and have the skills to successfully onboard and support our new franchise partners, we encourage you to apply for the Onboarding Manager position at Success Tutoring. Join us in our mission to make a positive impact on students' lives through quality tutoring services. Apply today!

• Drivers License.

• Free Drinks & Snacks.

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (TMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

The role:

In this newly created role, you will drive our acquisition focus in the Australian and New Zealand market for our industry leading Transport Management System (TMS). It is focussed on primarily new business development, with a focus on spending time across ANZ visiting prospects to boost engagement by establishing relationships.

Established over 18 years ago, Transvirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies across Australia and New Zealand. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure. As a business development leader, it is expected you will be relentless on the phone, building a pipeline of opportunity to see clients in person to secure their business.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount..  

In support of your efforts, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark.    

Your key stakeholders will be our Head of Sales and General Manager.

Why you will love this role:

• Become a sales leader in a growing market: We have a growing list of customers in the Australian and New Zealand markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly.
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business.
• The team is built on accountability and trust: we have built our foundations on a ‘Charter of Culture’ to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role.
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers.
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and find key buying habits of prospects.
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of company’s (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

We are seeking a Junior Customer Success Manager to join our growing team in Australia. This role is perfect for someone who thrives on driving sales growth, identifying expansion opportunities, and delivering measurable customer outcomes. If you’re focused on maximising revenue potential and contributing directly to business growth, we want to hear from you.

Responsibilities

• The primary focus of this role is to drive customer revenue growth by generating expansion opportunities.
• Be accountable for customer retention and proactively mitigate churn risks.
• Take ownership of key accounts that require high-touch engagement.
• Identify and explore opportunities to upsell and expand the usage of new features.
• Monitor customer health and proactively address risks with mitigation plans.
• Collaborate with internal ShiftCare teams to support product adoption and successful renewals.
• Effectively resolve customer questions which may include product training sessions.
• Share best practices with colleagues to continuously improve processes and outcomes.

Who are you?

• 3+ years of experience in customer success or client-focused account management, preferably within a SaaS business.
• Strong commercial acumen to create outcomes that balance business goals with customer needs.
• A strong track record of meeting and exceeding customer revenue and retention targets.
• Exceptional written and verbal communication skills, including presenting strategies and solutions effectively.
• Solid understanding of business operations, with strengths in sales, problem-solving, and issue resolution.
• Highly organised, detail-oriented, and skilled at prioritising tasks to deliver results.
• Self-motivated, confident, and a collaborative team player.
• Adaptable and capable of thriving in a fast-paced, dynamic environment.
• A demonstrated desire to learn and continuously improve.
• Experience with SaaS platforms or familiarity with care services is a significant advantage.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

Nine's Data Engineering team is on a mission to modernise how we store, consume and process data to derive value from it. We're building and managing cutting-edge pipelines, applications, and infrastructure, handling hundreds of millions of daily events, and crafting rich data models that inform business decisions at every level.

Currently, we're embarking on an exciting journey to migrate our legacy data pipelines and services from AWS to GCP. This is a unique opportunity for a seasoned Data Engineer to play a pivotal role in modernising our data ecosystem, ensuring seamless data flow, and unlocking new possibilities for innovation and growth.

As a Senior Data Engineer specialising in cloud migration, you'll be:

• Analysing and assessing our existing AWS data pipelines and services, identifying areas for optimization and standardisation, and formulating a comprehensive migration plan.
• Collaborating with product and business stakeholders to create a plan for the 'future state', including data sources, sinks and transformations
• Tracing the data lineage to understand how data moves through the system.
• Identifying under-utilised assets that could be retired

Familiarity with the below areas would be beneficial:

• Designing and implementing new data pipelines and infrastructure in GCP, leveraging the platform's full potential for scalability, efficiency, and reliability.
• Adhering to Nine's data standards and industry best practices, ensuring our GCP environment is robust, secure, and primed for future growth.
• Sharing your expertise with other team members, fostering a culture of continuous improvement, and contributing to our collective knowledge and skill set.

As the Organisational Development Consultant - Inclusion & Leadership, you'll play a pivotal role in driving meaningful change within our organisation by supporting a variety of exciting programs, events, and initiatives. Reporting to our Head of Social Impact and Inclusion, you’ll collaborate closely with this team and also our Leadership, Talent & Performance team, ensuring that inclusion, diversity, and community engagement comes to life across the business.

Day to day you will:

• Support Social Impact and Inclusion initiatives and engage in project work within the Social Impact and Inclusion team eg: Respect @ Work, Reconciliation Action Plan, training & capability uplift initiatives
• Coordinate events and provide support for Nine Communities, our Employee Resource Groups which focus on Gender Equity, Pride, Cultural Diversity & All Abilities 
• Assist with design/delivery of Leadership, Talent & Performance (LTP) sessions and programs
• Manage training calendars and logistics for masterclasses/speaker series
• Provide support and expand knowledge of diversity-related issues, legislation, and best practices in Diversity & Inclusion, Social Impact and Leadership.
• Manage intranet content and bespoke portals 
• Manage reporting requirements across the teams
• Liaise with the Nine Finance team and external vendors regarding payments and other necessary tasks

We are looking for an experienced, creative audio story-teller to produce compelling content for Australia’s leading news mastheads, The Sydney Morning Herald and The Age. The position available is a  5-month contract role, reporting to our Executive Producer of Podcasting. In this role you will be working with journalists, producers and editors across the country to originate high-quality audio content that reflects our editorial values and reaches our audiences via our mastheads, social platforms and beyond. 

The ideal candidate will have a strong, audience-focused news sense and the ability to generate original stories from scratch, while also being comfortable working as part of a team. A keen eye for social media and a focus on audience-driven content is essential, as is the ability to think quickly and act decisively in a fast-paced news environment.  Additionally, the candidate should possess excellent organisational skills, with the ability to prioritise tasks and meet tight deadlines while consistently delivering high-quality stories.

Day-to-day you will: 

• Produce high-quality, fast-turnaround news podcasts.
• Research and script episodes.
• Organise studio schedules and talent bookings.
• Upload and publish podcast episodes.
• Liaise with social media and digital editors.

Nine is seeking a Sales Executive to join our Audio team, working across linear, streaming and podcast platforms.

The Sales Executive is the primary day-to-day contact for the media planner/buyer, and is ultimately responsible for delivering exceptional customer service to our advertising agencies and clients and driving a revenue outcome for Nine.

Day to day duties include:

• Creating targeted advertising schedules across all audio channels, based on briefs received from advertising agencies.
• Grow market share & revenue across your client base.
• Understand the market trading conditions and negotiate trading discounts in conjunction with the Group Business Manager.
• Facilitate the sale of program sponsorships, sports sponsorships and spot packages.
• Day-to-day contact with key agency contacts.
• Accommodate and prioritise a number of concurrent advertising campaigns.
• Problem solving within the context of the job.
• Lead, manage and mentor a Sales Coordinator.

Being part of our Nine Sales team means you will benefit from:

• Competitive Sales Incentive Scheme that rewards and recognises performance & success.
• Sales Academy – our bespoke training and development program for Sales.
• Complimentary subscriptions to all our platforms including Sydney Morning Herald, AFR, The Age, Brisbane Times and WA today.
• Brand new offices in the heart of North Sydney – within our building are our news and filming studios where all the action happens - plus views of the Harbour!
• Exclusive invitations to Nine Events – whether you are a fan of Ninja Warrior or the NRL, it could be you sitting in the audience!
   

Powered is responsible for the commercialisation of Nine’s content cross platform and creating and delivering partnerships for brands.  Within Powered we have the following business units: Creative Solutions, Insights + Effectiveness, Content Partnerships, Content Strategy and Distribution, Commercial Production, Client Experience. 

As part of Nine, we have access to credible talent, state-of-the-art production facilities and a portfolio of assets across print, digital, social and TV to cut through the noise and make an impact. Consider Powered as an integrated, yet independent, production powerhouse that will create content to make a memorable impact both on and off our networks.

The Studio is our commercial and creative studio with disciplines across ideation, design, creative technology, written and video content production and distribution and amplification. 

Role Responsibilities

• Manage a team of content producers to create content solutions for commercial clients across all Nine brands
• Be the “expert” on branded content within the Nine business and promote Nine’s branded content externally, when required 
• Work closely with other managers under the direction of the Director of Powered Studios to ensure a collaborative approach, and that client service is at the forefront of all decision making
• Contribute to Nine's business objectives by assisting with 'go to market' initiatives across the areas of responsibility, and providing advice and input on content when required at varying levels of the business, including trade marketing initiatives 
• Track jobs to provide content insights to other parts of the Nine business, where required via Monday.com
• Weekly WIPS to keep team on track and trouble shoot any issues that arise within the team or with internal and external stakeholders 
• Fortnightly WIPS with product manager to keep across any site innovations that impact content and provide feedback on campaigns 
• As above, work closely with the branded content product manager to assist with any new product relationships i.e. Outbrain or Taboola, and collaborate on any needed product requirements for the branded content team
• Work with talent where appropriate to meet client objectives and engage the Nine audience
• Be an expert in Nine's audiences and inspire the team with compelling and new content ideas that will attract and engage our readers 
• Work closely with key internal stakeholders including editors, sales teams, content partnerships, data and product to ensure all content created is original and appropriate for both the client and the relevant masthead and brand
• Work closely with key internal stakeholders to secure editorial and social support and ensure all campaigns hit targets, and report on finished campaigns
• Report on finished campaigns and assist in providing rationale for case studies and post campaign reports
• When required, work on pitch and sold jobs alongside the content producers, attending brainstorms, ideating, creating pitch documents, commissioning stories, processing invoices, editing and publishing content, and amplifying when necessary 

People Leader Responsibilities

• Manage a team of content producers across varying levels of seniority – from junior to senior
• Set clear performance expectations, provide regular feedback, and work closely with each team member to formulate their ‘My Future At Nine’ development plan
• Manage leave according to annual leave and volunteer leave entitlements, including communicating the Nine Christmas shutdown period each year 
• On a case-by-case basis, set up one on one WIPs with each team member either weekly or fortnightly depending on individual needs
• When required, recruit, hire, and mentor new team members to create a high-performing team 
• Foster collaboration between branded content team members and other teams within the Studio and Powered 

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Are you ready to kick start your retail career? Join our Employer of choice, award winning retail team as a casual Junior Store Assistant at ALDI, where opportunities are endless!

At ALDI we do supermarkets a bit differently. With us, you’ll receive all the training you need to become a retail superstar and gain the confidence to set you up for success - now and into the future. Be part of a diverse and inclusive team that support one another in achieving our shared purpose - for our customers to live richer lives for less.

Junior Store Assistants are the backbone of our retail stores and keep our stores running by:

• Assisting customers with finding their favourite products on the shop floor with a smile
• Keeping our aisles organised, clean and looking fabulous  
• Back of store duties including unloading and unpacking stock, keeping our shelves full so our customers can find their favourites!

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Three Trader is seeking a talented and creative Web Developer to join our dynamic team. As a leading player in the trading technology sector, we strive to create innovative and user-friendly web applications that meet the needs of our clients. In this role, you will be a key contributor to the development and maintenance of our web platforms, working closely with designers, product managers, and other developers to deliver high-quality solutions. The ideal candidate should possess a strong understanding of web technologies and a passion for coding and problem-solving. You will have the opportunity to work on diverse projects, utilizing the latest tools and practices in web development. This role offers a collaborative environment where your ideas will be valued, and you will be encouraged to take ownership of your work. If you have a desire to make an impact through your web development skills and are excited about the opportunity to grow with a company at the forefront of the trading industry, we invite you to apply. Join us at Three Trader, where your skills and creativity will play a vital role in shaping the future of trading technology.

Responsibilities

Design and Functionality:

• Conceptualize and design key web elements to ensure seamless functionality and alignment with user needs.
• Collaborate with cross-functional teams to translate business requirements into engaging web features.

Development and Maintenance:

• Assist in the development and build of key web components across the company website.
• Troubleshoot and resolve technical issues arising during day-to-day website maintenance。

Optimization and User Experience:

• Continuously analyze website performance to identify opportunities for improvement.
• Implement changes to optimize usability, accessibility, and user engagement based on UX principles and data-driven insights.

Testing and Quality Assurance:

• Conduct thorough testing of web elements to ensure they function as intended.
• Maintain consistency in design and performance across devices and browsers.

• Bachelor's degree in Computer Science or a related field.
• Proven experience as a Web Developer or similar role.
• Strong proficiency in HTML, CSS, and JavaScript.
• Experience with front-end frameworks such as React, Angular, or Vue.js.
• Familiarity with back-end programming languages such as PHP, Python, or Node.js.
• Understanding of database management systems and SQL.
• Excellent problem-solving skills and attention to detail.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Director, Support (Health) at Civica

In this senior leadership role, you will oversee the support teams, processes, and technology that serve the customers and products within your division. Reporting directly to the divisional Executive Director and Head of Support, you will lead a team of support professionals while collaborating with leaders across Service, Development, Product, and Central Functions.

The position requires strategic thinking, strong problem-solving skills, and extensive stakeholder management experience, with the ability to thrive in a fast-paced environment. You will plan, budget, and coordinate the performance of the division’s support function to consistently meet customer satisfaction and operational support targets.

Staying up-to-date with evolving technology and supported products, you will recruit and develop a high-performing support team, fostering career growth and skills development. Your role involves leading and motivating the team to deliver support excellence and achieve high business outcomes.

You will define, manage, and report on KPIs for support activities, leveraging data analysis to identify efficiencies and areas for improvement. A champion of continuous process improvement and innovation, you will drive enhancements in support KPIs, contributing to increased customer satisfaction, retention, and referenceability.

Collaborating with other support leads across the organization, you will share and refine support best practices, ensuring the delivery of exceptional results across the board. This is a unique opportunity to make a significant impact by shaping the future of support excellence in your division.

Requirements

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

What you will need to be successful in this role

·       Extensive experience in support and operational leadership within a matrix organization.

·       Proven ability to manage and lead complex, geographically dispersed teams, including remote teams, in dynamic environments.

·       Strong communication skills, with the ability to effectively engage and influence stakeholders at all levels.

·       Highly analytical mindset, with expertise in data-driven decision-making using metrics and tools to inform strategy.

·       Exceptional organizational skills and the ability to prioritize effectively in a fast-changing environment.

·       Strategic and responsive planning capabilities to align with business goals.

·       Experience with Salesforce ServiceDesk (ticketing system) preferred

·       Proficiency in Salesforce, SharePoint, and Power BI.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

About Us

Spacetalk is an Australian technology company dedicated to creating innovative and life-enhancing connected wearables, mobile services, and software for families and seniors. Alongside our award-winning wearables, we operate Spacetalk Mobile, an MVNO service that ensures seamless connectivity for our users. As we transition from a hardware-led business to a software-first SaaS model, we're leveraging data, sensors, and predictive analytics to deliver even greater value. Our products and services enable people to stay connected, safe, and engaged no matter their age or stage in life. With a growing global presence and an expanding product line, Spacetalk is rapidly evolving as we scale our international footprint. 

About The Role
As the Product Marketing Manager, you will play a pivotal role in driving retention and growth for Spacetalk Mobile (MVNO). Reporting to the VP of Marketing, this is a high-impact, high-accountability position within a turnaround environment where results matter. Direct telco marketing experience, expertise in regulatory compliance, and an awareness of industry standards are essential to succeed in this role. You’ll be responsible for owning and executing all marketing activities for the MVNO business, including campaign planning, offer development, pricing strategies, and customer engagement. You’ll collaborate closely with cross-functional teams to deliver campaigns that resonate with our customers and achieve our business objectives. 
 

What You'll Do:

• Retention and Growth Campaigns: Plan, execute, and optimise customer retention and acquisition strategies, ensuring alignment with business goals. 

• Data-Driven Marketing: Leverage customer insights and analytics to design effective Klayiyo campaigns and targeted messaging. 

• Pricing and Offers: Develop and manage pricing strategies and promotional offers to optimise ARPU and customer satisfaction. 

• Cross-Functional Coordination: Work closely with product, sales, and engineering teams to ensure cohesive marketing initiatives. 

• Customer Experience: Enhance customer lifecycle communication and engagement to improve retention and reduce churn. 

• Performance Tracking: Measure, analyse, and report on campaign performance, identifying areas for improvement and scaling successes.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

• Deep knowledge of the MVNO/telco industry, including market trends, customer behaviors, and competitive dynamics. 

• Proven experience managing marketing automation platforms (e.g., Klaviyo), analytics tools, and CRM systems. 

• Ability to thrive in a fast-paced turnaround environment with a focus on delivery and accountability. 

• Strong stakeholder management and communication skills to drive collaboration and influence outcomes. 

• Minimum 5 years of marketing experience, preferably in telco or a related industry. 

• Competitive salary with performance-based incentives. 

• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 

• Flexible working environment with a hybrid model of remote work and office presence. 

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 

• Career progression opportunities as Spacetalk continues to scale. 

Why Join Us? 

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate—are embedded in how we work and grow together as a team. 

You’ll have the opportunity to shape the future of Spacetalk Mobile and make a measurable impact on a fast-evolving business. This role is your chance to drive impactful change, leading how we deliver connected, data-driven solutions to our customers globally. 

If you’re ready to lead and contribute to a fast-growing, purpose-driven company at the forefront of family safety technology, we’d love to hear from you! 

About Us

At Spacetalk, we’re pioneering the future of family safety and connectivity through innovative wearables, mobile services, and software. Our product ecosystem—ranging from kids' and seniors' smartwatches to our central Spacetalk App—empowers families to stay connected and safe at every stage of life.

We’re entering an exciting growth phase, transitioning from a hardware-led model to a software-first SaaS approach. With over 100,000 app downloads and 40,000 monthly engaged users, we’re expanding globally, and our MarTech function plays a pivotal role in scaling our operations and driving impactful engagement.

About The Role

As the Loyalty and MarTech Manager at Spacetalk, you’ll be at the forefront of our customer engagement strategy, leveraging technology to create seamless, personalised, and impactful customer journeys. This role is critical in managing developing customer lifecycle program and optimising our MarTech stack, including Klaviyo and other integrated platforms, to drive customer retention, loyalty, and growth.

You will play a leadership role in defining how we use data, technology, and analytics to transform customer experiences while ensuring alignment with Spacetalk’s strategic goals. The ideal candidate thrives in a fast-paced, turnaround environment and brings a hands-on, results-driven approach to everything they do.

Key Responsibilities

Technology & Data Management

• Manage and optimise the MarTech stack (e.g., Klaviyo CRM, analytics tools) to enable data-driven decision-making.
• Ensure seamless integration and scalability of tools to support Spacetalk’s growth, particularly as we expand our MVNO services.
• Oversee data collection, cleaning, and governance to ensure security and actionable insights.

Customer Engagement & Campaigns

• Develop and execute personalised marketing campaigns to drive retention, loyalty, and lifetime value (CLV).
• Create dynamic customer segmentation strategies to tailor communications and enhance user experiences.
• Conduct A/B testing to refine messaging, timing, and channels for maximum impact.

Customer Experience (CX) Innovation

• Continuously analyse and improve customer journeys across all digital platforms, including the Spacetalk App.
• Collaborate with cross-functional teams to identify and address friction points in the customer experience.
• Implement loyalty and retention initiatives that deepen engagement and reduce churn.

Performance Analysis & Reporting

• Build advanced reporting dashboards to track and optimise campaign performance, churn, and ROI.
• Leverage predictive analytics to anticipate customer needs and inform strategic decisions.
• Provide actionable insights to the marketing and product teams to guide future initiatives.

Leadership & Collaboration

• Act as a central point of contact between product, engineering, sales, and marketing teams to ensure unified execution of campaigns.
• Manage relationships with third-party vendors and external partners to maximise tool utility and performance.
• Advocate for and implement best practices in MarTech management, ensuring Spacetalk remains at the forefront of innovation.

Scalability Focus

• Future-proof Spacetalk’s MarTech stack by identifying and implementing emerging solutions to meet growing global demands.
• Establish scalable processes to streamline campaign management and reporting.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

Key Qualifications

• 5+ years in MarTech, CRM management, or a similar role, preferably in consumer tech, SaaS, or telco sectors.
• Hands-on experience with Klaviyo, CRM systems, analytics tools, and campaign automation platforms.
• Proven ability to use data to inform decisions and drive measurable outcomes.
• Strong understanding of customer journeys and strategies to enhance retention and loyalty.
• Exceptional collaboration and communication skills, with the ability to influence cross-functional teams.
• Adept at identifying opportunities for improvement and implementing creative solutions.

• Competitive salary with performance-based incentives.
• Progressive leave policies, including paid parental leave, community service leave, and birthday leave.
• Flexible working environment with a hybrid model of remote work and office presence.
• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth.
• Career progression opportunities as Spacetalk continues to scale.

Why Join Us?

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate are embedded in how we work and grow together as a team. You’ll be joining a company that is at an exciting phase of growth, with the opportunity to make a meaningful impact on both the business and the lives of our customers.

If you’re ready to elevate customer engagement and drive results through data-driven digital marketing and retention strategies, we’d love to hear from you.

Apply today and help Spacetalk make a lasting impact in the lives of our customers!