Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Penrith and Sydney. Due to customer requirements, we will require Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

PRIMARY DETAIL

THE ROLE

The Lead Data Modeller will be working with the relevant project team to lead the development and implementation of conceptual, logical, and physical data models to support the creation of strategic analytical data assets and provide data modelling expertise and leadership.

Reporting to the Head - Data Solutions, key responsibilities for this role include:

• Define, develop, and implement the Enterprise Data Model (for assigned PMO Project) across Macquarie University and its entities, including defining, managing, and communicating the Enterprise Data Model roadmap. 

• Work with key stakeholders to understand business analytical requirements and lead the work to map them into logical and physical data models within relevant modelling tools as per the agreed standards.

• Create and maintain artefacts relating to data models (e.g., DDLs, mapping of data, DMLs, Data Dictionaries, Change Registers, etc.)

• Implement robust processes to govern the development and maintenance of the data models.

• Provide data modelling expertise and leadership to the engineering teams responsible for building the data assets and to the analytical teams using them to deliver insights, as well as proactively driving the resolution of any delivery issues relating to the Enterprise Data Model.

• Resolve production issues relating to Data Vault and Dimensional models and related conformed data layers.

• Responsible for proactively identifying data quality issues and managing these in collaboration with the BIR Team.

• Develop and continuously improve data modelling principles, processes, and standards, ensuring alignment with the broader MQ IT architectural principles, and delivery processes and standards and that documentation is properly managed including the maintenance of data catalogue.

• Work with the project and wider BIR team and MQ IT in the development and implementation of data asset standards and governance processes.

• Support the Project Team and BIR leadership in defining the overall data strategy.

• Build and maintain collaborative relationships with project team, stakeholders, executives and working groups.

• Comply with relevant EEO and WHS regulations.

• Perform any other duties as required and appropriate for this classification.

About Us

The Vice-President Strategy, Planning and Performance (VPSPP) holds executive responsibility for the development and execution of university strategy, cross-institutional planning, and oversight of whole of University Group performance.

The VPSPP supports the Vice-Chancellor, Executive Group and University Council in ensuring the long-term sustainability and strategic direction of the University and its group subsidiaries.

Specific accountabilities include:

•            Whole of institution strategy

•            Effective decision making and transformational change

•            Planning, performance, continuous improvement, and strategic focus

•            Performance metrics and reporting frameworks

•            Organisation progress and performance
 

Business Intelligence and Reporting is responsible for enabling evidence-based decision-making across the University.

There are significant investments being made in developing strategic data assets for the University and its entities, and a critical component of all this work is the definition of the strategic data model (Enterprise Data Model) that describes the data assets required to meet business analytical requirements and this will be used as the basis for all the data engineering work to then build the data assets.

The Lead Data Modeller (Analytics) will lead this work, who will have overall ownership for the definition and development of the strategic Enterprise Data Model as well as oversee all project data modelling activity to ensure alignment with the overall data strategy.

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views.

Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer.

To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:
 

Selection Criteria

• Tertiary qualifications in Data and Analytics, Data Science, Business or Statistics or equivalent knowledge, skills, and experience.

• Proficiency and experience with Erwin Data Modeller.

• Data Vault 2 data modelling and implementation experience.

• Dimensional data modelling and implementation experience.

• Demonstrated knowledge of database tools (Snowflake recommended) and SQL skills for navigating and troubleshooting these data processes in these platforms. 

• Knowledge of database, data pipeline and workflow management tools: Snowflake, JIRA, Wiki, DBT Airflow, etc

• Ability to rapidly understand business requirements and map them into logical and physical data models within relevant modelling tools.

• Experience working in a collaborative environment.

• Technical leadership of the implementation of data and/or integration solutions for complex enterprise systems within complex multistakeholder and formalised project delivery environments.

• Providing specialist data modelling support in the context of a mature IT service delivery organisation supporting both cloud and hybrid on premises application configurations.

• Highly developed analytical and problem-solving skills including the ability to analyse and interpret requirements and information from numerous sources.

• Time management and ability to balance competing demands to effectively prioritise tasks and achieve deadlines, on individual basis as well as for a team.

• Excellent verbal and written communication skills with the ability to build and maintain relationships with a wide range of stakeholders including the ability to influence senior management and executives.

• Presenting to a wide range of audiences with varying levels of data analytics capability.

• Working knowledge of the Higher Education or Education Data Model.

• Experience with DBT will be highly regarded.

Desired:  Experience working in an agile squad environment.

Other Specific Requirements: Criminal history check

Role Specific Enquiries: Chitrani Gunasekera, Head - Data Solutions, chitrani.gunasekera@mq.edu.au
General Enquiries: Bill Egarchos, HR Officer, bill.egarchos@mq.edu.au
Application Close Date: Wednesday, 3rd April 2024, 11:59pm

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

Diversity and Inclusion

About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Learning Support Officers for a full time, fixed term contract position located at our Elizabeth East campus. This role will focus on support for secondary level students. The Learning Support Officer will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

Essential Criteria

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Location: Elizabeth East
Employment Type: Fixed Term Contract, Full Time
Full Time Equivalent (FTE): 1.0
Base Salary Range: $56,095.75 - $70,973.76
Adjusted Salary Range: $47,762.04 - $60,429.73
Weeks of Paid Leave: 11
Hours of Work: 8:30am to 4:30pm, Monday to Friday
Contract Start Date: 29/04/2024
Contract End Date: 13/12/2024

We have an opportunities available for a experienced Pastry chefs to join our Pastry Team. You will be responsible for assisting in the smooth operation of our busy pastry section, supplying handcrafted breads, pastries and cakes. Your roster will be 11.30am - 9.30pm, 4 days a week, during a busy night you may stay back until 10pm.

Ideally you will be available to start ASAP! We can consider someone at a Demi, CDP or Senior CDP Level.

Please note we are not in a position to consider sponsorship.

Elements of Byron is an award winning beach front resort nestled on 50 acres of absolute beach front paradise. Lead by our Executive Chef, we have a large team with a great culture. With a variety of food offerings across the resort there is opportunity for continued growth and development of your skills.

We offer a high quality dining experience, with a strong emphasis on local fresh produce. We have our main Restaurant Azure Bar and Grill and multiple food outlets by our pools, this is a diverse role allowing for your creativity to flourish.

You will have breadmaking and/or pastry experience in a large kitchen with a passion for artisan baking techniques and a genuine passion for your craft. You will also need to be flexible, adaptable and have experience working in a fast paced environment.

• Previous experience working as a Pastry Chef in a luxury hotel/resort or cafe environment working at a Commis, Demi, CDP or Snr CDP level.
• Full availability including weekends and public holidays
• Relevant commercial cookery qualifications
• Able to adapt to busy periods with a sense of urgency
• Willingness to learn great techniques
• Able to follow recipes and plan your time accordingly
• Actively demonstrate pride in your work
• Comprehensive knowledge of food safety standards
• Only applicants that have permanent resident status or unrestricted rights to work in Australia will be considered

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

Konica Minolta Australia is transforming to provide a holistic range of IT services and we are currently seeking a passionate Marketing Communications Manager to join our team on a maternity leave cover basis. Reporting to the Chief Marketing Officer, this role is key to managing marketing communications across the Konica Minolta brand, products and services to create awareness, build trust and lasting customer relationships.

• Create and manage annual marketing communications plan, including budgets and timelines.
• Implement marketing campaigns, programs and events to advance Konica Minolta’s brand identity and awareness of product portfolio with existing and new customers.
• Oversee Konica Minolta’s public relations strategy and programs, cultivate meaningful relationships with external audiences and serve as the point of contact for communications.
• Lead internal communications initiatives and manage stakeholder engagement.
• Create comprehensive and effective content strategy with high engagement rates.
• Manage inhouse creative resource and development of creative for campaigns, events and company initiatives. 
• Design and develop effective sales and marketing materials to create awareness and connect customers with the brand and portfolio.
• Manage annual events calendar and ensure successful execution of customer and industry events to promote Konica Minolta and garner interest with products and services.
• Coach, guide and lead the marketing communications team to ensure set objectives are met and develop their capabilities.

Who are we looking for?

• Demonstrated experience in Marketing, Communications, Public Relations or related field in B2B environment.
• Relevant tertiary qualification in Marketing or Communications.
• Sound experience in content strategy, media buying, planning, briefing and agency management.
• Demonstrated experience in project management and budget management.
• Excellent attention to detail, time management and organisational skills.
• Strong verbal and written communication skills.
• Creative skills for contributing new and innovative ideas.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

9Creative are looking for a Promotion Production Assistant with strong attention to detail, experience in television production with the ability to manage conflicting deadlines in a fast paced environment. 

Working closely with the Head of Production, Producers and Departmental Managers you will be pivotal in ensuring the smooth running of the 9Creative production department including assisting in the preparation of scheduled production shoots.

Role responsibilities

• Management of the Media Asset System including ingest/import of material footage 
• Delivery and conversion of material footage within set timeframes 
• Data input and Management of the APRA music usage library
• Data entry in Nine’s Promotion Tracking Software (Phoenix)
• Sourcing and organising material for Sport, Entertainment and News promos 
• Distribution of approved promos to relevant stakeholders
• Liaising with internal departments for footage and information requests
• Preparation of promo shoots, live logging and runner duties 
• Strong communication skills with the ability to converse at all levels 
• Solutions focused with a can-do approach in a team environment
• Ability to work independently in a fast paced pressurised environment 
• Team player with a passion to learn new skills 
• Tech savvy with a strong understanding of television production producers
• Ad hoc project work

We are seeking a highly skilled and experienced Vet Category Procurement Manager to join our team. This role is embedded within the Vet Operations business, with a dotted line to the Head of Procurement. You’ll lead complex sourcing initiatives, oversee contract integration, and manage the category to ensure commercial benefits.

Key areas of responsibilities include but are not limited to: 

• Develop tailored procurement solutions for the Vet business.
• Deliver Gross Margin improvements and optimize ‘Cost of Doing Business’.
• Enhance procurement operations and processes to drive efficiencies.
• Manage end-to-end commercial processes, from tendering to contract completion.
• Oversee supplier performance management and foster strategic partnerships.
• Ensure risk management and governance, safeguarding business interests.
• Advocate sustainable practices into contracted business outcomes.