We are searching for a passionate and skilled SEO candidate to become a valuable member of our Enterprise team. Our team is dedicated to serving our agency's top and most significant clients from all corners of the globe. We are a diverse group of professionals specializing in SEO, PPC, Social, Account Management, Data & Analytics, and Web. Together, we collaborate to achieve exceptional and comprehensive outcomes for our clients..

We are a dynamic and enthusiastic team that loves what we do. Collaborating daily, we prioritise data-driven insights that deliver real results, without any fluff, jargon, or guesswork. Best of all, we have a great time working together.

With over 3 years of experience and a million-dollar investment in testing digital strategies, we constantly adapt to keep up with the ever-changing online landscape. Our team is always developing new tools to tackle the future of marketing.

As the Online Marketing Gurus, we rely on hard evidence and numbers to solve digital challenges. Our clients trust us to get the job done because we know our stuff.

The Perks:

• Birthday leave

About OMG:

• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
• R&D investment, forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.

OMG is an equal opportunity employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.

The IT Change and Release Manager will be responsible for leading the assessment, analysis, documentation, and implementation of changes based on requests for change for IT Services that include infrastructure and application services.

The role will develop and implement change management practices to ensure that there are minimal disruptions and that operations are maintained across clients’ accounts and improved to meet customer requirements.

The role requires the assessment and analysis of change components, change scheduling and the adoption of appropriate controls. Additionally, the role will also coordinate communication with stakeholders, project teams and customers stakeholders regarding changes.

Responsibilities

• Lead the validation of incoming Requests for Change (RFC) and provide assurance over all stages of the unified Change Management Process and sub-processes, including the completion of impact analysis and change evaluation processes to ensure activities are in accordance with defined processes. This includes being available to manage the review, evaluation, and approval of Urgent or Emergency changes.

• Coordination of patch management, release, and deployment activities.

• Oversee and co-ordinate all activities within the clients change process across all IT Services, monitor changes through all stages of the change lifecycle, working collaboratively with client change managers or stakeholders involved to exchange information and drive change management outcomes.

• Plan, schedule, and maintain the forward change schedule, confirm that all changes have been successfully implemented, patch management and any required Post Change Reviews (PCRs) are carried out for failed changes.

• Manage communications to all affected groups for Change Management.

• Negotiate and agree standard classification (prioritization and categorization) for changes, facilitate the process and manage change management procedures and policies to ensure alignment with the clients Change Management process.

• Provide assurance over change requests, attend any client Change Advisory Boards. Provide guidance and approvals for major changes or releases to be approved.

• Create and maintain the Change Management process documents (flow charts, roles and responsibilities, knowledge articles etc.) to be used by the Change Management team and 3rd party suppliers. Analyze and identify improvements and encourage the development and implementation of “pre-approved changes” to streamline regular, repeatable low risk changes.

• Proactively identify and escalate potential risks. Contribute to the development of risk management plans, establishment of risk controls and performance of risk mitigation activities.

• Qualifications in IT, business administration, commerce, change management is desirable.

• ITIL certification or relevant years of experience as a Change Manager.

• Previous experience in ITS (Intelligent Transportation Systems) projects and environments and knowledge of ITS systems, equipment and roadside/tunnel devices is a plus.

• Join a worldwide leading systems integration company.
• Access to employee benefits
• Genuine opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.

SICE ANZ is an Equal Opportunity Employer, inviting you to join an organisation dedicated to fostering a diverse, inclusive, and collaborative working environment. We actively encourage applications from women, individuals of Aboriginal and Torres Strait Islander descent, and those from diverse backgrounds. Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologize for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

Position: Insights Director  

Reports to: Product Director

Business Unit: AUNZ analyst team  

Location: Sydney

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for Insights Director with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting senior leadership role within our Product team, focused on serving our financial services clients in Australia and New Zealand. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team.

Key Responsibilities

• Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness
• Maintaining a deep understanding of clients’ strategic priorities and demonstrating this understanding in your dealings with clients
• Reviewing and providing feedback on the work of more junior members of the team, ensuring feedback is understood and acted upon, ensuring continual advancement in the quality of team output
• Executing on product or process initiatives that aim to enhance client experience, maximise efficiency and margin
• Identifying and executing upon opportunities to advance our product coverage in response to client needs and market dynamics
• Working closely with Senior Resourcing Manager to ensure resources are utilised effectively and forward planning is undertaken
• Working closely with Sales and Client Success teams in the acquisition of new clients and servicing of existing ones
• Identifying and implementing innovative research approaches and methodologies
• Cascading subject matter expertise through the analyst team and broader business
• Leading training sessions and implementing ongoing internal training programs and knowledge sharing
• Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

• Experience in a research agency environment or research role.
• Experience working with banks / financial services providers.
• An ability to focus on client service above all else.
• Experience of using data and research to deliver actionable insights.
• Experience managing primary research from the design stage through delivery.
• Experience managing of external panel suppliers.
• Experience presenting research and insights to clients at a senior management level.
• A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
• The ability to lead, engage and drive a high performing team.
• The ability to work and communicate effectively.
• Experience of using data/research software such as SPSS and Q.
• Excellent leadership and organisational skills.
• The ability to challenge the status quo and think outside the box.

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events