Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! 

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We're on a mission to redefine the customer experience, and we need a highly motivated Systems Administrator to join us at a Client Site based in south-east Melbourne. We are open to discussing both fixed-term and ongoing opportunities to suit your preference.

As a Systems Administrator you will go above and beyond by providing local end-user discovery, support, and training on how to utilise technology more efficiently.

What you'll do:

• Manage, secure, and optimise the organisation's IT infrastructure.
• Develop and support cloud environments, especially Azure and M365.
• Maintain strong documentation practices for operational clarity.
• Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
• Building strong relationships with customers by demonstrating positivity, approachability, and a willingness to go above and beyond to help.
• Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.

What you'll bring:

• Minimum 2–3 years of experience in system administration or related roles.
• Strong knowledge of Azure and M365, with additional training provided for further development.
• Relevant certifications in system administration, cloud technologies, or cybersecurity (e.g., Microsoft, CompTIA, or similar).
• Proficiency in security best practices, networking, and troubleshooting complex environments.
• High attention to detail and willingness to learn new things.
• A positive and collaborative can-do attitude.

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

Why You'll Love Working Here: 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: 

• Hybrid working (for majority of our roles) with team anchor days to support collaboration. 

• Extensive training and development opportunities that enable continual growth as part of your career planning. 

• Extensive discounts and benefits to maximise your money. 

• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. 

• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

For a winning team that is evolving.  Forward with Cuscal. 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50. 

We are looking for a Pre-Sales Solutions Consultant to join our Business Development Team  

The Pre-Sales Solution Consultant is a client facing role focused on supporting clients in the pre-contract phase. The role is responsible for working across the Client engagement journey from pre-sales through to delivery, setting Cuscal and Clients up for success. You will:

1) Lead Pre-Sales and Discovery 

• Promote a basic understanding of Cuscal’s standard products, key benefits, market obligations, enablement activities, and business-as-usual activities  

• Conduct presentations and lead discovery sessions with clients (including prospective clients) to ensure that client needs and relevant constraints are fully understood and documented 

• Identify opportunities for sale of further Cuscal products that meet client needs and deepen relationships.    

• Document the gaps between the client needs and Cuscal’s standard solutions to enable effective roadmap, feasibility and estimation discussions 

2) Solution Design & Documentation 

• Capture a clear scope of work, deliverables, acceptance criteria, assumptions, and costs in Cuscal’s standard format for Statements of Work    

• Document, analyse and communicate challenges and solution options that address the Client needs 

• Contribute to the development of adaptable and/or re-usable materials to communicate high level functional solutions for client engagements as part of the sales process 

• Identify potential delivery risks as well as potential mitigation strategies 

3) Solution Delivery Support 

• Provide a detailed handover to the delivery team at commencement of the implementation   

• Act as a point of escalation for internal stakeholders and the client throughout the implementation process for supporting project teams.  

• Lead and/or contribute to knowledge management and continuous improvement activities 

About You 
To be successful in this position you will have the following skills and experience: 

• Passionate about enabling excellent client outcomes.    

• Tertiary qualifications in Information Technology, commerce, finance or related subjects is desirable   

• Outstanding verbal, written and presentation skills, with the ability to build effective customer relationships 

• Strong industry knowledge of payments ecosystems, and/or strong understanding of Cuscal’s product and technology solutions  

• Experience in pre-sales/solutions consulting, professional services, or sales role, working collaboratively with Sales Teams, understanding the full sales life cycle & processes  

• Excellent business process and/or project experience using tools such as Visio, Jira, PowerPoint    

• Enterprise-level business project experience, with strong process analysis, design and documentation 

What’s it like to work here? 

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits. 

 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Help us deliver amazing digital experiences.

Overview

Working with design and branding studios, agencies and select direct clients, Bone Digital operates in the thick of the creative services sector in Melbourne, Australia. Being a boutique, high quality, value-based, and low-risk service provider to the sector is Bone’s reason for being.

As a Digital Producer, you’ll excel in balancing strategy with precision project management. Your track record in delivering exceptional digital projects, including website builds, updates, and bespoke development, will be essential in guiding a team of developers to execute client visions seamlessly. Your role involves making quick, informed decisions, proactively managing project risks, and optimising processes for maximum team productivity and efficiency.

You’ll bring strong communication skills, confidently distilling complex technical details into clear, client-friendly insights. Organisational mastery is a must—you’ll be able to prioritise, adapt, and provide clarity even under pressure, ensuring all project goals, budgets, and timelines are aligned and met.

We’re also talking about building technical expertise in the platforms Bone uses, and being able to explain this in a simplified way to all clients and partners. You’ll be leading the charge to ensure all project goals, budgets and timelines are executed seamlessly, as well as providing effective planning and documentation to guide this.

Key Accountabilities

• Vision and Planning
  Bring a strategic approach to each project, with the ability to develop clear, actionable plans that align with client goals and broader business objectives. Anticipate project needs and effectively balance scope, budget, and timelines to achieve optimal outcomes.
• Product-Centric Approach
  Apply a product-oriented mindset, focusing on delivering value that enhances user experience and meets client expectations while aligning with long-term strategic goals.
• Risk Management
  Proactively identify potential roadblocks, skillfully mitigating risks, and adapting plans as needed to ensure projects stay on track and maintain quality standards.
• Clear Communication
  Communicate confidently and clearly, translating complex project details into understandable insights for all stakeholders. Set realistic expectations and provide regular, transparent updates on project progress, changes, and outcomes.
• Trust and Partnership
  Build strong, trusting relationships with clients, creative partners, and internal teams, establishing yourself as a reliable point of contact and strategic advisor throughout each project’s lifecycle.
• Team Collaboration
  Foster productive collaboration within the team, providing direction and support as needed to maintain alignment and ensure everyone works effectively toward shared goals.
• Process Development
  Continuously identify opportunities to enhance workflows, documenting best practices and driving improvements that increase team efficiency and project consistency.
• Resource Management
  Make efficient use of both internal and external resources, aligning the right skills to the right tasks while ensuring quality and adherence to budgetary constraints.
• Accountability and Initiative
  Take ownership of deliverables and outcomes, demonstrating a proactive approach to maintaining high standards and completing tasks that drive project success.
• Learning Agility
  Embrace opportunities for ongoing professional development, staying informed about industry trends, digital production tools, and best practices to bring added value to each project.
  

Selection Criteria

1. Project Management Experience

• Minimum of two years' experience in digital production, product management or project management, with a track record of delivering projects on time, within budget, and to a high standard.
• Demonstrated ability to manage multiple project scopes, timelines, and budgets effectively, with solid organisational skills and attention to detail.

2. Strategic Mindset

• Experience in development-focused roles or familiarity with product strategy principles, with an ability to align project outcomes to business objectives and client needs.
• Strategic thinker who can see the bigger picture while ensuring that projects meet immediate client needs and deliver high-quality results.

3. Stakeholder & Relationship Management

• Strong interpersonal skills, with an ability to build trust with both internal and external stakeholders, fostering positive and productive relationships.
• Excellent communication skills, with an ability to convey complex information clearly and effectively, tailoring messaging to various audiences.

4. Programme Proficiency

• Proven experience in recognising potential risks early, pivoting strategies as needed, and implementing solutions that enhance process efficiencies and support seamless project progression and team productivity.
• Ability to manage external vendors and align them with project requirements, budget constraints, and quality standards.

5. Adaptability & Team Collaboration

• Eagerness to continuously upskill and adapt to new tools, trends, and processes within digital production and project management.
• Proven ability to work well in a collaborative team environment, supporting colleagues and contributing to an inclusive, productive workplace.

The Bone is a collaborative environment where we enjoy;

• Working with incredible clients
• Talented team who share and learn with each other.
• Work from home two days a week
• The option to work from anywhere in the world for up to 2 weeks a year
• Work from our office in the vibrant Collingwood Yards precinct