The Care Finder program is a Commonwealth Government funded program, that provides specialist and intensive assistance to help people in the care finder target population groups to understand and access aged care services and connect with other relevant supports in the community. The program forms part of a suite of services to older adults across our NSW footprint.
 

• Part-time (0.6FTE) max-term positions until June 2025
• Work in the Port Macquarie area + hybrid working conditions 
• Competitive salary + Super + Generous Salary Packaging benefits of up to $18,550    

What you’ll be doing
As Care Co-ordinator you will practise assertive outreach and explore and establish different ways to engage with people in the Care Finder target populations and connect them to services within the community.
Duties include:

• Providing specialist and intensive assistance to help people in the Care Finder target population groups to understand and access aged care services and connect with other relevant supports in the community.
• Engaging and building rapport with potential clients and other general and specialist support services.
• Using a person-centred approach provide specialist and intensive assistance to help senior Australians who need intensive support, who could otherwise fall through the gaps, to understand and access aged care services and connect with other relevant supports in the community.
• Building and establishing relationships within the community to promote the Care Finder program and assist with reaching potential clients.
• Supporting clients to understand and connect with required services, including My Aged Care, using warm referrals, and monitoring client engagement.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Lily Norman (Team Leader) at [email protected]  

Who we’re looking for
In addition to a self-directed passion and drive to support other within the community, you'll have:

• Experience working with older adults within the community with an understanding of the supports and services that are available in the local community and the process to access these supports.
• A commitment to delivering a person-centred approach.
• Understanding of the policy and funding environment of the aged care and community services sector along with a working knowledge of current legislation.

What we offer
EACH is committed to developing our people. At EACH you’ll be supported to be your best. We provide: 

• Work arrangements that flex to you to allow for a positive work-life balance  
• Engaging, inclusive supportive team that meet regularly and has its own chat page to provide daily support to each other 
• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year  
• Up to $2,650 additional tax-free money to spend towards meals entertainment  
• Opportunities for internal career progression across QLD, NSW, ACT, and VIC 
• Support through a comprehensive Employee Assistance Program for you, and your immediate family members  
• Opportunities to continuously grow and develop.

• Support the Electrical department to ensure output, HSE and Quality targets are met
• Support Production in defined area of responsibility to meet customer demand on time
• Assist with carrying out maintenance requirements for workshop and plant equipment
• Be proactive in applying improvements in workshop safety, quality, cost and delivery performance
• Ensure all production activities conform to documented instructions, and Electrical scope of works is    conforming to the required standards.
• Complete electrical related tasks as and when required to meet daily output targets
• Communicate any job issues promptly as required to ensure issues are dealt with accordingly
• Ensure quality of finished product
• Manage your labour productivity to achieve agreed targets when working on multiple jobs in parallel
• Arrange and manage building electrical repairs or new electrical installations
• Be involved in equipment breakdown maintenance
• Ensure calibrated equipment is available and up to date
• Support containment, root cause determination, corrective action and verification activities required for prompt resolution of customer or internal quality concerns
• Provide technical support as and when required

Reporting to the Precinct Conference & Events Sales Manager, the Conference & Events Coordinator is responsible for, but is not limited to;

• Coordinating events which includes liaising with the client, preparing & distributing banquet event orders and following the hotel billing and follow up procedure
• Conduct and host site inspections with clients & suppliers including follow up.
• Build relationships with contracted clients and upsell additional products and services.
• Liaise with the Hotel operational teams to ensure exceptional service & successful events are achieved.
• Responsible for pre-event and post event invoicing. Post event invoices to be issued next business day of event completion.
• Handle incoming telephone calls and follow through using own initiative.
• Answer all calls promptly, within 3 rings using specified greeting for hotel, in a courteous and efficient manner. Ensure that all relevant information is obtained.
• Coordinate and host familiarisation and site inspection activity including follow[1]up.
• Maintain effective communication with the Conference & Events Manager providing market intelligence on a regular basis and understanding of competitor strengths weaknesses and ongoing sales activities.
• Maintain existing customer base to ensure their business is retained by building and developing relationships.
• Adhere to Hotel’s rate structure with variations approved by the Conference & Events Sales Manager
• Use of Delphi to accurately record all client requirements including all related block activities.
• Relay any relevant information to management and operations team