The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the [insert location here] area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

What you get to do in this role:

The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.

• Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Partner with the marketing team to initiate marketing plans to increase growth
• Qualify prospects and develop new sales opportunities and ongoing revenue streams
• Arrange and conduct initial product demonstrations and presentations
• Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best Unified Communications Engineer in Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of UC specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great IT Engineering professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Account Management, best Project Manager, best team!

Role

To be the right person for this role, you will have significant experience within the telecommunications industry and unified communications and have developed competence in a range of Unified Communications technologies. Specifically, you will have exposure to Mitel and be looking for your next big step. This role will give you the time and opportunities to grow your career.

In this role you will:

• Be involved in the scoping and delivery of UC solutions for SME and mid-sized customers
• Provide onsite and remote support for voice infrastructure and associated technologies
• Troubleshoot and resolve a wide range of Unified Communications problems
• Work with engineering teams on escalations of complex ongoing issues
• Contribute to on-prem and cloud deployments
• Resolve issues within IVR call flow scripting
• Write and update technical documentation/Knowledge Base articles

To be successful in this role, you'll need:

• Solid technical understanding of the telecommunications space, particularly Unified Comms
• Significant exposure to leading UC vendors, ideally Mitel, although Avaya, Cisco etc would be considered
• Exposure to the some of the following technologies:
  • VMWare vCenter/ESXi
  • MiVoice Business
  • MiCollab and MiVoice Border Gateway
  • MiContact Centre Business
  • Networking (DHCP, Vlans, HP Switches, Meraki)
  • SIP Trunking/Devices
  • Fax over IP (FoIP)
• Have some exposure to cloud-based UCaaC solutions like Teams and Zoom
• Familiarity with SBC, ideally in Ribbon or Audio Codes would be viewed very favorably
• Be a self-motivated, autonomous team player - At First Focus we win together
• Be someone who demonstrates dedication coupled with a results-focused mindset
• To be a great communicator possessing outstanding spoken and written English skills

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• A competitive salary is on offer coupled with a broad range of other benefits
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer 10 paid study days a year and support employees towards certifications and qualifications - we will not only pay for the exams you pass but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environme
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you will love this opportunity as Business Consultant (Finance) at Civica 

As Finance Business Consultant, you'll thrive on leading the way in delivering exceptional software implementations for our valued clients. Your role will involve collaborating closely with our esteemed Local Government clients to gain deep insights into their unique business requirements, allowing you to craft custom-tailored solutions that precisely meet their needs.

This pivotal role involves ensuring the smooth integration of finance modules into the software platform, thus empowering our clients to enhance their financial management operations.

This position gives you the incredible opportunity to facilitate training sessions and facilitate workshops for our esteemed local government clients. It empowers you to have a direct impact on client operations, creating a tangible difference with your captivating training sessions and captivating workshops.

Keen to find out more about our Local Government products? Follow the link to find out more about what you'll be working on Local Government Services and Software | Civica 

What you will do to be successful in this role 

• Experience with implementing Enterprise Resource Planning (ERP) solutions in complex business environments is highly desirable. This exciting opportunity requires a deep understanding of business requirements analysis, expert configuration skills for the ERP software, and the ability to tailor the solution to perfectly align with the unique needs of our organization.
• Deliver top-notch business consulting and technical services, offering personalized solutions for clients through an array of expertise including product configuration and in-depth analysis of intricate data structures.
• The position demands a robust grasp of financial principles, coupled with proficiency in software management and systems integration.
• Deliver high-impact training sessions for our esteemed customers, focusing on Authority LG Enterprise Finance modules. These modules cover a wide range of key areas, such as Accounts Payable, Accounts Receivable, Purchasing, General Ledger, and Bank Requisitions.
• Having experience with finance modules within Local Government Authority Software is highly desirable.
• Possess a wealth of experience in consulting, business analysis, or service-oriented roles.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

The BlueRock Digital team is looking for an enthusiastic and driven graduate who will work with clients to support the development of their operational/growth strategy with a particular focus on business systems implementation and integration. This role will supply you with the training and guidance to build expertise at a systems and process level, with a strong focus on the design, implementation, integration, and optimization of systems. The ideal candidate will bring a blend of foundational skills from university and the ambition to drive innovative solutions and enhance operational efficiency for clients

What you will be doing:

• Deploy and configure business systems to meet client needs.
• Perform systems process mapping and conduct needs analysis sessions with clients.
• Ensure seamless integration with existing infrastructure and processes to align with client needs.
• Customize system settings and options to optimize performance and functionality.
• Ensure system settings comply with industry standards and best practices.
• Perform thorough testing and validation of system implementations.

About BlueRock Digital

BlueRock Digital is a consultancy that specialises in intelligent digital strategy, custom development, and systems consulting and implementation. We work holistically with our clients to harness the power of digital to drive meaningful growth and efficiencies for their businesses, leaning on the skills and experience of the broader BlueRock community to add value and expertise.

We’re a rapidly growing team on the lookout for Melbourne’s best consultants to join us through this exciting period of growth. In fact, our mission is to build a highly integrated community of exceptional minds who can work together to challenge industry norms.

• A recent third level qualification in a tech focused discipline
• Base level understanding of system architecture and design principles.
• Exposure to database management and data integration techniques would be a bonus but not essential.
• Willingness to learn and enthusiasm about digital trends

Our people love to work for us, here’s why!

• Certified Great Place to Work 2024, 2023 and 2022 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events, flexible working options, and amazing offices in the CBD
• Mentoring and coaching opportunities
• Learning and development including internal and external training programs to sharpen your career skills
• An inclusive and diverse workplace culture centred on health, wellbeing, and enjoying life

How to apply

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to Lee, our Talent Acquisition Specialist - [email protected]

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender, and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.   

Why you will love this opportunity as Senior Platform Engineer at Civica.

As a Senior Platform Engineer in the Civica Platform team, you will play a pivotal role in designing, developing, and maintaining Civica’s cloud-based platforms. This includes overseeing our externally facing platform, which supports engineering teams in delivering exceptional customer-centric outcomes. You’ll also contribute to the development of our internal developer platform, an exciting project that is being built from the ground up.

Joining a newly formed team, you’ll take ownership of platform capabilities, ensuring best practices are implemented across the business. You’ll collaborate with other business units and influence company-wide architecture, while mentoring your peers and actively working to modernise older tech stacks and platforms. We are looking for someone who is passionate about making an impact, helping others succeed, and driving positive change across the organisation.

What you will do to be successful in this role 

• Design, develop, and maintain scalable infrastructure with Terraform
• Deploy platform services using Terraform
• Develop and deploy new features for Kubernetes clusters on Azure and AWS
• Apply expertise in TCP/IP networking
• Secure CI/CD pipelines with GitHub
• Strong knowledge of Azure, AWS, Kubernetes, Docker, CI/CD, Linux, and automation
• Implement best practices for monitoring, networking, and security
• Design cutting-edge Developer Experience and Cloud SaaS platforms
• Experience with Windows Administration, migrating VM-based architectures to cloud-native and at least one DevOps-friendly programming language such as Python or Go will be highly desirable

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

About Our Client:

• Our client is Australia and New Zealand's leading think tank and industry accelerator for alternative proteins.
• As a non-profit organisation, our client champions the innovations in food production that offer sustainable, scalable solutions to feeding a growing population while reducing environmental impacts.
• Through collaboration with policymakers, industry leaders, and entrepreneurs, we are pioneering the transition to a more sustainable food future.

About the Role:

The Executive Director (Programs) will co-lead the organisation with the Executive Director (Operations), reporting to the Board and working closely with the leadership team. This role is pivotal in shaping and delivering impactful programs, strengthening stakeholder relationships, and ensuring alignment with the company’s strategic goals.

This is a unique opportunity for a mission-driven leader to play a vital role in fostering innovation within the food system while contributing to a more sustainable future.

Key Responsibilities:

1. Program Leadership and Delivery

• Design, implement, and evaluate innovative programs aligned with the company’s mission.
• Ensure program outcomes meet strategic goals and contribute to broader organisational impact.
• Adapt strategies to accommodate a fast-paced work environment with long-term outcomes.

2. Stakeholder Engagement and Advocacy

• Cultivate relationships with government agencies, industry leaders, policymakers, and other stakeholders.
• Advocate for the company’s  mission through public representation and strategic partnerships.
• Navigate stakeholder expectations, particularly in the non-profit and corporate sectors.

3. Strategic Planning and Governance

• Collaborate with the board and leadership team to refine strategic plans and set measurable goals.
• Provide clear, actionable insights to inform governance and organisational decisions.
• Balance big-picture strategic oversight with detailed operational guidance.

4. Team and Resource Management

• Lead and mentor a high-performing team, fostering a culture of collaboration and adaptability.
• Support team members’ development and ensure alignment with organisational objectives.
• Oversee resource allocation to optimise program and organisational efficiency.

More Information:

• Location: Melbourne, VIC
• Type: 4 days per week (0.8 FTE)
• Hybrid model: 3 days in Melbourne office and 1 WFH (Monday mandatory for team meetings).
• Office space: Co-working space in North Melbourne alongside impact organisations.

• Proven leadership in non-profit or social enterprise sectors, focused on program delivery and advocacy.
• Strong understanding of Australian market dynamics and funding structures.
• Skilled in managing relationships with boards, government, and industry leaders.
• Exceptional emotional intelligence and collaborative leadership style.
• Strategic thinker with the ability to balance process and relationships.
• High adaptability and proactive problem-solving skills.
• Strong communication skills to inspire and guide teams and stakeholders.
• Experience in international development, ESG, or sustainability is a plus.

About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Learning Support Officers for a full time, fixed term contract position located at our Gilles Plains campus. This role will focus on support for primary level students. The Learning Support Officer will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

Essential Criteria

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Location: Gilles Plains
Employment Type: Fixed Term Contract, Full Time
Full Time Equivalent (FTE): 1.0
Base Salary Range: $56,095.75 - $70,973.76
Adjusted Salary Range: $47,762.04 - $60,429.73
Weeks of Paid Leave: 11
Hours of Work: 8:30am to 4:30pm, Monday to Friday
Contract Start Date: 20/01/2025
Contract End Date: 12/12/2025

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role

V2 Digital is seeking a talented Power BI Engineer (Contractor) to join our dynamic team. In this role, you will contribute to unlocking transformative value through experience-led solutions that are deeply informed by insights.

Responsibilities:

• Design and develop Power BI reports and dashboards that provide insightful data visualizations for stakeholders.
• Collaborate with cross-functional teams to understand data requirements and translate them into effective BI solutions.
• Optimize data models and performance for Power BI reports to ensure efficient data processing and retrieval.
• Ensure data integrity and accuracy through regular audits and validation checks on Power BI data sources.
• Implement security measures for report access and data confidentiality according to organizational policies.
• Stay updated with the latest Power BI features, best practices, and industry trends to continuously improve BI solutions.
• Provide training and support to end-users on how to utilize Power BI effectively for their specific needs.

Requirements

• Proven experience in Power BI or similar business intelligence tools to create reports and dashboards.
• Strong understanding of data modeling, ETL processes, and data warehousing concepts.
• Experience with DAX (Data Analysis Expressions) for advanced data calculations and analytics in Power BI.
• Proficient in SQL and able to write complex queries to extract and manipulate data from various sources.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders and present findings.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Service Desk professional in Perth, Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great Service Desk professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Managers, best Project Engineers, best team!

Duties

• Providing remote service desk support to a variety of environments from 10 - 500 users, working a later shift that starts at between 9:30am and 10:30am, depending on daylight saving time in the eastern states
• Supporting a combination of servers, desktops and applications within Microsoft Azure, AD and M365 environments
• Delivering the support of Azure AD, Entra, Hyper-V (but not V-Ware :(, AWS and Citrix cloud infrastructure
• Performing a wide variety of support across many technologies
• Occasional project team work to deploy solutions for customers
• Working with highly experienced solutions experts to maintain best practice environments

• Advanced understanding of end user support and Active Directory (both on-prem and Azure)
• Comprehensive knowledge of Windows Server, Azure and Exchange
• Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking

• An understanding of ticketing systems and customer service principles
• Great comms coupled with a genuine desire to understand your customers and help them

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Between $65k and $80k + super as part of a competitive package including that includes salary, training and flexible arrangements
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role:

V2 Digital is looking for a skilled Cloud Consultant with experience in the Information Technology and Services industry to join our dynamic team. Your primary focus is on automating processes, improving deployment frequency, and maintaining a stable and reliable infrastructure to deliver high-quality software products efficiently.

Responsibilities

• Design, implement and maintain cloud-based infrastructure to support the company's digital services.
• Develop automated deployment processes for software applications.
• Collaborate with software engineers to optimise the performance and availability of the systems.
• Monitor system health and application performance to ensure high availability and optimal user experience.
• Implement and maintain effective security measures to protect all aspects of the infrastructure.
• Work with software engineers to implement monitoring and logging solutions to provide timely feedback on system and application performance.
• Continuously improve infrastructure processes and practices to optimise efficiency and scalability.
• Lead migration initiatives in moving workloads and data from on-prem to cloud and from cloud to cloud.

What's required:

• Several years experience as a Cloud Consultant or related role.
• Proficiency in at least one programming language (e.g., Python, Bash, Ruby).
• Experience with cloud infrastructure providers like AWS, Azure, or GCP, with deep expertise in at least one of these.
• Experience with container orchestration platforms like Docker and Kubernetes.
• Understanding of Linux systems administration.
• Hands-on experience with database systems like MySQL, Postgres, or MongoDB.
• Strong experience with infrastructure as code using tools like Terraform or CloudFormation.

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off ("VersionUp Day")
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, the Philippines, South Africa and Ireland. We are a stable and very focused company, with over 20 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best UCaaS-specialised Account Manager in Australia. Why would such a competent and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• Rock solid technical delivery team! Work with people who get tech, from L1 to CEO and can work with you to meet and exceed the expectations you set with our clients.
• We understand the value you deliver and we will give you the support to get the job done!
• Develop sales opportunities for products that genuinely deliver value - Zoom, MS Teams, 3CX, Mitel
• We find and retain the best. Best Service Desk, best Project Engineers, and of course, you - the best team!
  

Role

Account Managers at First Focus combine their deep technical understanding with a desire to provide genuine customer service and deliver sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you will be working with multiple potential clients to develop opportunities from warm lead to supported solution.

Our Account managers work together with technical delivery and IT support teams so there's no shortage of technical backing when you need it.

This role would perfectly suit someone who is currently an experienced UCaaS Account Manager (obviously) or an experienced UCaaS pre-sales professional looking for their next step,

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 1000 seats) and possess technical and business competence across a broad range of technologies within the IT infrastructure domain.

If you are at the top of your game in a UCaaS specialist provider, an MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:

1. You must have history and demonstrable competence in delivering outstanding pre-sales, sales and/or technical advice within another UCaaS specialist organisation, MSP, MSSP, integrator or other service providing IT business
2. You must be able to demonstrate success developing UCaaS opportunities within small to mid-scale clients across a range of industries and market verticals, ideally demonstrating experience in Zoom, Teams, 3CX or Mitel cloud-based solutions
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business that leads you to uncover latent needs and lead clients toward high-quality solutions.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.