The Customer Success Sr. Manager will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Success Architects (SAs), Platform Architects (PAs) and Customer Success Managers (CSMs) across ServiceNow’s Customer Success Clients. The Sr. Manager will develop senior executive relationships across the portfolio of accounts as well as with ServiceNow sales and partner leadership. The overriding objective for the Sr. Manager will be to drive Customer Outcomes at these managed accounts leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the account.

• Lead/contribute to business planning for their respective CS vertical / sub-vertical aligned with the company’s overall strategic direction
• Manage/oversee the operational aspects of the CS portfolio delivering high customer satisfaction metrics, Quality Assurance, and profitability for the portfolio of accounts
• Manage and grow a team of SAs, PAs and CSMs, responsible for inspiring, growing, guiding, and mentoring your team
• Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners
• Support customer success pre-sales activities in collaboration with our commercial teams
• Drive a high rate of CS renewals and upsells within the portfolio of accounts
• Contribute thought leadership to customer success methodology and innovation with emphasis on industry specific IP for Professional Service customers

Retail Merchandiser – Canberra City, ACT (Car Required)

Employment Type - Casual

Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 12 - 30 hours per week, Mon - Fri

Competitive hourly Casual rate $30.54 p/hr + kms + superannuation

Autonomous, flexible, work life balance

Work is allocated 2 weeks in advance for easy forward planning

Enjoy building relationships with store managers and team members to effectively complete your work, building displays and merchandising a wide variety of products for leading brands. This is an exciting time to join our growing business as we continue to build new partnerships, creating more opportunities for our teams.
    

Responsibilities will include:

• Creating, building, and maintaining quality point of sale displays in store
• Talking to stores about additional promotional space for a variety of products for leading brands
• Reporting tasks and good photos daily via our StoreTrack App

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian/International driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

NP1

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

THE BEST PLACES TO WORK 2023 Winner is hiring! If you are enthusiastic, committed, and ready to manage this territory, we would like to talk to you.

Employment Type - Casual

Flexible roster | Mon-Fri | Km's reimbursed + Super

Attractive Casual award wages | Work with major brands

To learn more, check out this video. https://www.youtube.com/watch?v=kOjqENbqeog

At Sales Team Providers (STP) we deliver growth for our clients by covering every aspect of how a brand is managed at the point of purchase. We deliver growth through perfect execution at the shelf (availability, visibility, share of shelf, pricing), implementing promotions and proactively seeking additional merchandising opportunities to increase the visibility and the profile of our clients’ brands in FMCG.

About the Role:

As a casual sales merchandiser, you are responsible for representing a diverse portfolio of amazing brands within major retail stores.  You will get to build relationships with Key Decision Makers to achieve great in store execution and then report on the initiatives you have achieved using our internal app on your device.

Key Responsibilities:

·        Merchandising a variety of products for leading brands

·        Implementing Point of Sale and Displays

·        Ensure pricing and ticketing is correct

·        Build strong relationships with Store Management and Team

·        Pre-sell promotions

·        Maintain Homesite

·        Live reporting with attention to detail

Next Steps:
If you would like to discuss this exciting opportunity with us, we would love to hear from you. Please apply by following the links and submitting your application. Only shortlisted candidates will be contacted for an interview. We thank all candidates for their interest and wish you well in your career.
  
Each valued team member at STP brings with them their own qualities and unique perspectives to our collaborative environment. Diversity, flexibility, innovation and a good work culture are just some of the reasons why our people come to work every day. All applications are strictly confidential.

NP1

Do you have what it takes?

·        Valid and Current Australian or International Driver’s licence and reliable vehicle are essential

·        Previous experience in FMCG merchandising is preferred but not essential

·        Excellent communication skills; written and verbal

·        Confident with using your smartphone or tablet device and navigating various applications

·        Strong attention to detail

·        Be flexible and adaptable to change

·        Excellent time management skills

·        The ability to work both autonomously and within a team environment

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

Your New Role

This role is an exciting opportunity to perform crucial, high value and comprehensive cybersecurity services to support and protect our personnel in the Australian Defence Forces.

The Senior Security Operations Lead role will be responsible for coordinating a 24x7 security operations capability, ensuring that our analysts are continuously developing professionally, enabled and engaged in their mission to proactively monitor our networks for threats.

This is a business hours based role that covers co-ordination of handovers between shifts, provides a technical escalation point and most importantly trains and mentors a team of enthusiastic analysts who are eager to learn and grow.

If you like sharing your knowledge and seeing the team grow and develop this is an excellent opportunity for you. The role is best suited for a motivated, self-starter who enjoys taking charge of problems and working to solve them.

What You’ll Be Doing

• Coordinating our 24x7 monitoring capability ensuring activities are being conducted consistently across shifts and events are proactively responded to in a timely manner
• Providing consultative and technical advice to colleagues and stakeholders on cyber security operations
• Working closely with analysts to develop personalized professional development pathways
• Curating a suite of playbooks and documentation to capture processes and procedures
• Driving improvements to our capability through development of our monitoring tools including such artefacts as dashboards, rule creation and tuning, and custom SOAR components.
• Coordinating workflows through the maintenance and curation of ticketing queues for security operations
• Contributing to reporting on System Health Indicators for our environments and Key Performance Indicators for the delivery of our service

Please note:

• This role is based on a customer site and remote working options are limited. 
• This role is Monday to Friday, with flexible start and finish times

This role will see you working closely with internal stakeholders to understand their requirements and then develop solutions or support existing solutions to meet business needs on business critical and highly visible projects.

This role will see you:

• Recommend/design structures and tools for systems which meet business needs and takes into account target environment, performance & security requirements and existing systems. Delivers technical visualisation of proposed applications for approval by customer and execution by system developers.
• Translate logical designs into physical designs, and produce detailed design documentation. Map work to user specification and remove errors and deviations from specification to achieve user-friendly processes
• Install, configure, test and maintain operating systems, application software and system management tools
• Install and configure SharePoint infrastructure
• Proactively ensure the highest levels of systems and infrastructure availability
• Plan and design improvements to SharePoint performance.

• Fantastic hourly rate!
• All applicants proceed to first round interview
• Have your own local territory!
• Exciting opportunity to be a part of our Coles Relay merchandising team!

Creative Activation is on the lookout for superstar merchandisers to join our dedicated team for our client, Coles, as part of the Coles Relay Team.

A competitive hourly rate is on offer for experienced Merchandisers who are ready to take on a Lead role in Launceston. Territories have been mapped to optimise efficiency and minimise travel required!

You will be responsible for ensuring executional excellence of stores in your territory, including planograms/relays, point of sale set-up, pricing, ticketing, and developing strong working relationships with store managers and other merchandisers.

If you are an independent and driven individual with the ability to prioritise tasks and manage time effectively, we want to hear from you!

Benefits:

• Fantastic hourly rate $31.54/hour and travel allowance
• Family friendly flexible hours
• No weekends
• Great team culture and opportunities for career progression
• Ongoing training and development
• Employee Recognition Program

To be successful in this role, you’ll need to:

• Be self-motivated, adaptable, and resourceful
• Have excellent communication and organisational skills
• Previous merchandising experience
• Be able to lift up to 15kg
• Have flexible availability on weekdays
• Available to work Friday’s

This role is available to start ASAP!

Due to the high volume of applications, only shortlisted candidates will be contacted. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

With the ever-emerging threat on IT systems it is imperative Datacom continue to grow our Cyber practice. Are you interested in honing and developing your current skillset in Cybersecurity?

Are you passionate about Cyber Security technologies and want to be integral to the Datacom team? Your key attributes will be;

• Ability to engage with different, people, processes and technologies.

• Should be comfortable in front of a customer in delivery of consulting with some understanding of technologies.
• Always seeking improvement in themselves and within aspects of delivery.
• Open-mindedness and the ability to be provided with risk mitigation options from various stakeholders.
• Able to see the bigger picture and understands the concept that a risk can be mitigated various ways through various methods.
• Able to work independently or part of a team, share knowledge.

Our offices are based in, Canberra and Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

The Senior Governance, Risk and Compliance Advisor is to act as the subject matter expert and thought leader in establishing, governing, and managing information security activities within Datacom.

Your key responsibilities as a Governance, Risk and Compliance Advisor are:

• Identify, develop and implement Security processes, standards and policies
• Work closely with our internal business units to ensure the application of security controls that meet Datacom and business requirements, and align to the Datacom Information Security Plan
• Work closely with our internal business units and clients to ensure adherence to Information Security Manual (ISM) and The Protective Security Policy Framework (PSPF)
• On-going auditing, monitoring and improvement of security controls, including the development of Threat and Risk Assessments (TRA), System Security Plans (SSP), and Security Risk Management plans (SRMP).
• ISO27K framework and knowledge of building and running an Information Security Management System (ISMS)
• Providing guidance, education, and training to ensure adherence and compliance (people, processes, and technology)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Extensive experience in information security, audit, assurance, governance, risk or compliance and a sound understanding of information security principles, polices and standards
• Previous experience with stakeholder engagement with a strategic and strategy focus
• Experience with and good understanding of IRAP
• The GRC Advisor must have a detailed knowledge of agency-specific and Australian Government protective security policy, principles, and minimum standards, and be provided with opportunity to maintain this knowledge
• Understanding of contract deliverables and obligations
• Some technical knowledge to make informed decisions about business risks from vulnerabilities
• Ideally, you will be industry certified and may even hold a CISSP, CISM, MS or equivalent certifications.
• Experience in developing and administering an information security program (desirable).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

The Financial Reporting and Billing Analyst is a hands-on financial analyst responsible for day-to-day cost management, invoice generation and commercial reviews and analysis. You will achieve this by being proactive in identifying opportunities to perform value-added tasks to support the business in achieving its objectives.

Working with our dedicated customer teams, you will be the first point of contact for all financial queries. You will liaise with the finance team and the broader business to ensure a high standard of service is provided for all queries.

Our offices are based in Canberra or Melbourne, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do    

• Collate and QA monthly invoices and supporting documentation
• Manage and resolve billing queries and escalation from the customer
• Follow up customer aged debt and purchase orders
• Prepare daily, monthly and ad hoc BAU reports and billing data
• Perform data trend analysis and present on billing trends across the delivery teams
• Establish and develop key relationships with the customer

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

The nature of this role will suit a critical thinker with a high level of initiative, judgment, and integrity. You have an eye for detail, and you enjoy proofreading, analysing, and verifying the accuracy of the information provided to you. While you enjoy working on complex tasks, you also enjoy switching to routine tasks as required.

We are looking for someone who has excellent communication and presentation skills. You will enjoy establishing effective working relationships with both internal and external staff.

Key to your success in the role is an understanding of basic commercial and financial concepts. You will have solid Microsoft Excel skills – and be keen to get your geek on with a spreadsheet!

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our team, and we're on the hunt for a key role to join our Professional Services Team.

Requirements of the Role:

• Establish and lead a cross discipline team to plan and deliver the pre-gate 2 scope of works.

• Manage current and future relationships with key stakeholders including; capability managers, platform sponsors and delivery agencies, industry partners, and other interest parties.

• Contribute to the ongoing improvement activities as part of the broader leadership team which may include; fostering a collaborative and respectful culture, identifying opportunities for business improvements and engage with SMEs for input into project planning and approvals.

• Maintain compliance with existing and emerging reporting requirements that may include; senate estimates, queries, monthly performance reporting, additional and budget estimates, project risks, etc.

Highly Desirable:

• Experience with complex secure communication systems or C4I systems.

• Experience leading multi discipline integrated project teams.

• Previous experience in the Defence environment.

• Understanding of Government gate approval process.

Desirable:

• Excellent verbal and written communication skills.

• Proficient in the use of MS-Office suite of software.

• A deep and thorough understanding of Project Management practices.

• Comfortable working in a changing and complex environment and at times without a pre-defined procedure.

• Willingness and ability to learn new concepts and familiarise oneself with new systems.

• Ability to work under minimal supervision and to use initiative when appropriate.

• Understand their own self-assessed competency and to seek assistance when required.

• Build trusted and valued relationships with team members, and other stakeholders.

Please note: The successful candidate must have PV clearance. Applications without a PV clearance won't be considered

Estimated start date

ASAP

Initial contract duration

16 months

Location of work

ACT

Working arrangements

Candidates MUST be located in Canberra, ACT and available to work from the office located ACT.

Security clearance

Must have PV

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.

Your New Role

An average week for a Graduate Proposal Analyst could include a wide range of activities including:

• Scheduling and facilitating proposal reviews;
• Contributing to the planning and development of proposals;
• Liaising with functional departments and attending meetings to collect and understand information relating to cost, scheduling and performance;
• Facilitating meetings with the team to consider cost, schedule and technical elements in line with proposal specifications;
• Using your analysis and critical thinking skills to review proposals for appropriateness of content and alignment between scope and requirements;
• Using your research skills to analyse positions against competitors and their likely strategies.; and;
• Using your proofreading and editing skills to contribute to the production of succinct, well-articulated proposals.

Graduates will be supported to develop their skills and knowledge specific to this role, to ensure they are able to contribute and reach their highest potential. As a Leidos graduate, you will be working on interesting and challenging projects and will take part in a range of training and development opportunities.

• Guaranteed hours and shifts in Canberra - Permanent Part Time
• Award rate $30.11 per hour + Super + Paid KM's + Phone Allowance
• Flexible work life/balance. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

Job Title

Job Description Summary

Job Description

Job Description

The purpose of the Facilities Manager role is to manage a portfolio of assets, ensuring a consistent standard and best practice approach in the delivery of Facilities Management services.

About the role:

• Manage site operations, including scheduled and ad-hoc works, to ensure continuity of property services with minimum disruption to client business operations.

• Manage and control budget and cost expenditure to contractual requirements for facilities management operations, for both preventative and reactive maintenance works at nominated sites.

• Monitor and implement asset management and ensure all preventative maintenance services are captured and delivered in accordance with environmental and safety guidelines / legislative requirements and site asset requirements.

• Conduct property condition audits as per contract requirements.

• Identify and support implementation of cost saves, innovation, and best practice.

• Ensure that safety measures and systems are implemented in accordance with relevant legislation, policy, compliance, and customer safety requirements.

• Identify hazards and conduct risk assessments for the tasks associated with the works.

• Proactively conducts regular stakeholder meetings to drive engagement, collaboration, and continual improvement through shared learnings.

• With a focus on client experience, effectively manage all client, landlord and supplier partner relationships.

• Manages the budget and financial performance of the portfolio.

• Provides input into annual FM budget preparation and quarterly forecasts.

About You:

• Minimum 2-5 years’ experience as a facilities Manager – both non-technical asset type and technical asset type

• Knowledge of software systems relative to commercial property

• Excellent communication and interpersonal skills

• Excellent attention to detail skills

• Excellent time management skills

• Ability to obtain clearance is a must.

Why join Cushman & Wakefield?

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.

We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are searching for a talented and driven Talent Acquisition Specialist to become an integral part of our team. In this role, you will have the exciting opportunity to lead the entire recruitment process, from start to finish. You will be a crucial support to our vibrant and busy People and Culture team, providing excellent business partnering across the organization. We trust you to take full ownership and responsibility for all aspects of recruitment, ensuring that we attract the best talent to meet our business objectives. Your active involvement in planning, developing, and executing effective Talent Acquisition strategies will play a vital role in driving our overall success.

Responsibilities include:

• Take full ownership of the end-to-end recruitment process.
• Effectively communicate with potential hires in the market.
• Design and implement interview and selection procedures, including screening calls, assessments, and in-person interviews.
• Stay updated on industry trends and translate them into innovative recruitment practices.
• Collaborate with hiring managers to gather information and strategically build a talent profile for candidate sourcing.
• Utilize strong technical knowledge and data-driven insights to drive recruitment strategy formulation and decision-making.
• Cultivate and maintain relationships with stakeholders, understanding their skill sets and career goals.
• Create compelling job postings and promote them on career pages, job boards, and social networks.
• Source potential candidates through various online social channels and professional networks.
• Assist interviewers in developing job-related interview questions.
• Evaluate candidates based on their interviews and skills.
• Establish qualification criteria and assess the required skills for each position.
• Provide timely interview feedback and ensure a positive candidate experience throughout the process.
• Train interviewers on CDC's recruitment processes and interview techniques.
• Collaborate closely with the professional CDC team to foster a positive culture and enhance capabilities.
• Embody and promote CDC's DNA and Leadership Fundamentals.
• Thrive in a culturally diverse and dynamic team environment.
• Perform other assigned duties as needed.

About you:

You will play a crucial role in shaping our dynamic workforce. You thrive in a fast-paced and exhilarating environment, excelling at identifying and attracting top talent. Your mission, in this position, is to work your magic by pairing exceptional candidates with the extraordinary opportunities within our organization.

You possess a natural talent for building relationships, effortlessly navigating the ever-evolving recruitment landscape, and advocating for diversity and inclusion.

At CDC, our commitment extends beyond national progress; we are dedicated to fostering personal growth. With our core values of Commitment, Meticulousness, and Tenacity, we provide ample opportunities for you to achieve your aspirations and ultimately, make your mark.

Skills and Experience

• Proven Success in Full Cycle Recruiting: Demonstrate your expertise in Talent Acquisition or similar roles by showcasing your ability to utilize various sourcing techniques.
• Excellent Communication Skills: You'll need to effectively communicate with candidates, hiring managers, and team members, so strong communication skills are a must.
• Relationship Building Expertise: Forge and maintain strong relationships with candidates and stakeholders to attract and retain top talent.
• Meticulous Attention to Detail: With a keen eye for reviewing resumes, conducting interviews, and ensuring a seamless recruitment process, you'll leave no stone unturned.
• Problem-Solving Abilities: Show your resourcefulness by thinking on your feet and finding innovative solutions to overcome recruitment challenges.
• Effective Time Management: Juggling multiple tasks and priorities in a fast-paced recruitment environment requires efficient time management skills.
• Adaptability is Key: Be prepared to adapt to changing priorities and requirements to ensure success.
• Strict Adherence to Confidentiality: Handle sensitive information with the utmost discretion and maintain confidentiality at all times.
• A Collaborative Team Player: Work closely with hiring managers, team members, and external partners to deliver successful recruitment outcomes.
• Results-Oriented Focus: Set your sights on achieving recruitment goals and driving positive outcomes for the organization.
• Familiarity with Recruitment Tools: Enhance your efficiency by utilizing applicant tracking systems, recruitment software, and other recruitment tools.

Essential:

• Australian citizenship and ability to obtain, a NV1 Security Clearance
• Comply with CDC Data Centres policies and procedures.

How to Apply:

If you're someone who is driven and passionate about bridging the gap between talent and opportunity, then we can't wait to hear from you. Take the next step by clicking on the Apply Now button and sending us your Cover Letter & Resume.

• Guaranteed hours and shifts in Canberra
• Award rate $27.89 per hour + Super + Paid KM's + Phone Allowance. 
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant