An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Perth, with a focus on our key theatre, concert and sporting clients! 

About Ticketek 

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The Role

The Client Services Manager will join our Ticketek team based in Perth. The role will work closely with clients from WA’s most prestigious venues, ticketing world-class sporting and entertainment events.

As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.

As Client Services Manager, your role will include:

• Event Building, Checking and Maintenance: Ensure the accurate and timely building of an event with information provided by the client in accordance with appropriate procedures
• Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights
• Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day, including managing box office staff
• Customer Services: Be the main point of contact between the client/venue and the Customer Solutions Team ensuring accurate and timely information flow between the parties at all times

To be successful in this role, you will:

• Have a passion for live events
• Demonstrate a client focused attitude, being a true ambassador for our brand
• Be a team player willing to strive to deliver exceptional results
• Possess attention to detail
• Be able to troubleshoot and problem solve
• Communicate with style and professionalism, across all levels of business relationships, both internally and externally

 Essential experience & skills:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients
• Ability to resolve client/customer problems in a helpful manner
• Understanding or ability to learn ticketing systems and processes

Desirable, but not essential, experience & skills

• Client/customer relationship skills
• Experience in Event or ticketing roles
• Tertiary qualified

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.

So, what does TEG offer?

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What can you expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

We want to make sure our recruitment processes are accessible and inclusive for all people. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*

An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Adelaide!

Ticketek is part of TEG, we believe that nothing beats the live experience, whether it is concerts, sports, musicals, exhibitions or e-sports. 

About Ticketek

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The Client Services Manager will join our Ticketek team based in Adelaide. The role will work closely with clients from SA’s most prestigious venues, stadiums and clubs ticketing world-class sporting and entertainment events. 

As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.

As Client Services Manager, your role will include:

• Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights
• Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day
• Event Marketing and Promotions: Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned
• Business Development: Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile

The Person

To be successful in this role, you will:

• Have a passion for live events
• Demonstrate a client focused attitude, being a true ambassador for our brand
• Be a team player willing to strive to deliver exceptional results
• Possess attention to detail
• Be able to troubleshoot and problem solve
• Communicate with style and professionalism, across all levels of business relationships, both internally and externally
• Have a passion and love for Sport is encouraged but not essential

 Essential experience & skills:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients
• Ability to resolve client/customer problems in a helpful manner
• Understanding or ability to learn ticketing systems and processes

Desirable, but not essential, experience & skills

• Client/customer relationship skills
• Experience in Event or ticketing roles
• Tertiary qualified

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed. In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.

So, what does TEG offer?

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed.

In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.

• Birthday Leave!
• Gym Membership Perks
• Free Advice and Support (EAP)
• Flu Vaccinations
• Learning Opportunities and support
• Company Paid Parental Leave
• Complimentary tickets to selected events
• Going the Extra Mile (GEM) Awards and Service Award
• Opportunities to support our community and partners

TEG is an Equal opportunity employer committed to embracing a diverse and inclusive work environment.

About TEG

TEG is Global leader in live entertainment, ticketing, and technology. TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theatrical and TicketWorld, TicketCharge, Ticketek Marketplace, TEG Sponsorship and VIP Now.

We believe in creating a place where our people can do their best work!

Learn more about TEG here www.TEG.com.au

*Only direct applications will be considered. No recruiters please*

Position: Senior Delivery Manager
Location: Sydney, Australia
Travel: Potential travel within ANZ
Simple Machines. Data Engineered to Life™

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

We engineer data to life™.

The Role:

Simples Machines are seeking a Senior Delivery Manager to join our growing Sydney team.

Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. 

Responsibilities:

• Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives.
• Leadership: Leading cross-functional teams of software engineers, designers, and QA specialists to deliver high-quality software solutions.
• Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives.
• Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget.
• Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully.
• Risk management: Identifying potential risks and owning mitigation strategies to ensure project success.
• Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements.
• Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team’s velocity.
• Expertise and advisory: build a deep and technical understanding of the client’s business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team.

Ideal Skills and Experience:

• Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price.
• Understanding of time reporting against projects and time tracking/burndown of time against budgets.
• Proficiency in project management tools such as Jira, Trello, or Asana.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing project challenges.
• Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders in written and verbal form.
• Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes.
• Ability to adapt to rapidly changing environments and manage competing priorities effectively.

Professional Experience and Qualifications

• 5+ years of experience in technical project management, software delivery, or a similar role within a software engineering consultancy or technology-driven organization.
• Proven experience in leading and managing software development teams, with a focus on delivering high-quality solutions.
• Demonstrated ability to build strong relationships with clients, stakeholders, and team members.
• Strong organizational skills, with a keen attention to detail and the ability to manage complex project dependencies.
• Familiarity with current industry trends and emerging technologies in software engineering.

What We Offer in the Sydney:

• Salary: Competitive salary and benefits package.
• Annual Leave: 4 Weeks Standard + Public Holidays
• Your Day - No Questions Asked: One additional day off per year, no explanation required!
• Regular Lunches: Lunch provided to meet all team dietary requirements in Christchurch office Monday, Wednesday, Friday.
• Professional Development: $1,500 annual budget for training, courses, and conferences, with potential for additional funding.
• Certifications: $2,500 annual budget for certifications and related courses.
• Company Sick Leave: 10 days per annum.
• Antenatal Support: Paid time off for antenatal appointments, including classes recommended by health professionals.
• Terminal Illness Benefit: Three months' continuance of salary at full pay.

Join Us:

Simple Machines is a diverse and globally distributed team of individual talents. Everyone in the firm is among the best at what they do. That’s why they’re here. We have a collective obsession with the future and a passion to create real change through technology. If you’re someone who’s as passionate as we are about building a world-class technology company specialising in engineering for data, you’ll fit right in.

An opportunity has become available for an Employee Relations Manager to partner with business stakeholders and lead workplace investigations and effectively manage disciplinary matters relating to conduct and performance.

Strong problem solving and analytical skills combined with an excellent level of interpersonal and negotiations skills including ability to liaise effectively with diverse stakeholders, build relationships and interact with a wide client base is necessary to succeed in this role.

The Employee Relations Manager will be working alongside the HR team, bringing a practiced approach to sensitive complaints and investigation handling in the ER space. This role will be reporting to the General Manager Human Resource.

Responsibilities & Duties

• To effectively manage all matters and complaints.
• Manage and conduct investigations, this is inclusive of developing investigation and risk plans, securing evidence, interviewing witnesses and drawing objective and fair conclusions, preparing reports and maintaining accurate records.
• Provide employee relations advice, and complaint handling and case management support to senior leaders, line management, human resources, and ideally dealing with employee unions.
• Liaise with diverse stakeholders, build strong relationships and interact effectively with a wide client base.
• Provide high level guidance and influence outcomes.
• Operate strategically in a HR context, exercising high levels of problem solving and analytical skills.

Skills & Experience

• Extensive experience providing employee relations advise and providing case management support to stakeholders at all levels.
• High level interpersonal and negotiations skills.
• Strong problem solving and analytical skills.
• Excellent verbal and written communication skills.
• Demonstrated superior sound judgment and an advanced level of emotional intelligence, especially in relation to dealing with highly sensitive, confidential, and potentially controversial matters with tact, sensitivity, and respect.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

Are you ready to join Australia’s newest service provider that puts both participants and staff first? 

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services. 

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for Community Support Workers, Casual positions and Part-Time positions are available.

The Role

We’re on the lookout for experienced, reliable, dedicated, compassionate and empathetic Community Support Workers who want to make a difference by supporting our participants in reaching their aspirations and leading fulfilling lives. Shifts can very between Morning, Afternoon, Evening, Sleepover shift and Active Nights. 

What you’ll be doing:

As a Community Support Worker at Incluso Services you will be working within the community to support the day-to-day needs of our participants such as providing personal care, meal preparation, domestic assistance, social support, transport, and personal development. You'll have the opportunity to forge strong connections with your participants, gaining insight into their needs, preferences, and goals. This understanding will enable you to provide tailored support, empowering them to accomplish what truly matters to them. 

What you’ll bring:

• A passion for people and a genuine interest in responding to the needs of others.
• Strong communication abilities, both written and verbal, to effectively interact with individuals. 
• Transferable skills in providing care with compassion, empathy, and resilience.
• Physical aptitude to perform various manual tasks with ease.

• What we offer:
  We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.

What we would like you to have:

• Authorised to work in Australia
• Valid Australian Driver License
• An understanding of the NDIS, disability, and community services sector
• Certificate III Individual Support/Disability or studying towards the qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate 

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button. 

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button. 

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

At LifeByte, we are a dynamic and innovative collective of tech visionaries driven by a relentless pursuit of excellence. Each of us brings a unique set of skills to the table, collaborating on projects that shape the future.

Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.

We are looking for a highly skilled Data Engineer to help build and optimise the company's data infrastructure. This position will work closely with data scientists, analysts and business teams to improve the efficiency of the company's data processing and decision making by building efficient data pipelines and storage solutions.

Job Responsibilities:

• Design, build, install, test and maintain scalable data management systems, ensuring that the system meets business requirements and industry standards.
• Integrate emerging data management and software engineering technologies into existing data structures, ensuring compliance with data management and security policies.
• Monitor performance and data accuracy of data processing systems.
• Maintains Cl/CD systems and code base.
• Establishes and operates to maintain high quality standards and maintains cloud architecture systems across accounts.
• Mentor and guide junior data engineers.
• Adopt new technologies while leveraging your accumulated expertise in modern big data tools and cloud services.

• Bachelor's degree or above in Computer Science, Engineering or a related field, English can be used as a working language.
• At least 1 years of relevant experience in data engineering with project experience in designing and implementing complex data solutions.
• Proficiency in Python and experience in developing robust, maintainable, and scalable data processing pipelines.
• Experience with CI/CD systems, automated workflows, and integrating data quality checks into deployment processes.
• Strong experience with cloud services (preferably AWS), including the use of AWS data services and knowledge of Snowflake as a data warehouse solution.
• Expertise in working with all forms of data infrastructure and adept at managing streaming and batch data systems.
• Solid understanding of data modelling, ETL (Extract, Transform, Load) processes and data warehousing principles with a commitment to improving data quality and accuracy.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Welcome your newest family member with a special gift!
• Hybrid working arrangement

Be part of our tomorrow! We are hiring a Work Health & Safety Business Partner at TEG, owner of Ticketek, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

TEG (teg.com.au) is a global leader in Live Entertainment, Ticketing, Digital and Data. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues, and we are leading sports and entertainment event promoters globally. 

The Role

Reporting to the Group General Manager, People and Culture, the WHS Business Partner is responsible for the Groups WHS Management System with particular focus on consultation, audit, review, and process improvement. The WHS BP will be responsible for ensuring compliance with WHS Regulations, Compliance Codes and improving WHS standards across the TEG Group. This role will regularly review the WHS Management for effectiveness and continual improvement initiatives, provide advice and support on WHS policies, programs, and practices; and to ensure we continue to provide our employees with a safe work environment.

Responsibilities

• Review and audit workplaces to ensure high standard of compliance
• Deliver WHS related training programs and coordinate external WHS related training as needed.
• Lead Incident Investigations, including identification of Root Causes, and development of Corrective Action Strategies as required, in consultation with relevant business unit leaders (including Significant ‘Near Miss’ incidents)
• Liaise with Workers Compensation/Insurance Companies and manage Return to Work Programs for injured employees / contractors as required
• Liaise with management and WorkSafe regarding any Notifiable Incidents
• Provide monthly and quarterly reporting suitable for the Senior Leadership Team and the Board
• Work with Safety Contractors to ensure compliance with the Groups WHS Management system,
• Develop strategies to continue to drive a safety culture. 
• Monitor changes in the legislation across each jurisdiction the Company operates in and update policies and procedures as required. 
• Travel required at a minimum quarterly for a couple of days at a time. Further travel may be required to gain a good understand of the business. 

About You

• The Company has different workspaces including but not limited to offices, warehouse/workshop and venues so ideally the right candidate has operational  experience within a large organisation with multi-site requirements.
• Strong interpersonal and language skills (written & verbal)
• A demonstrable understanding of the risk management process and the practical application of WHS, Workers Compensation & other relevant legislative requirements
• A commitment to the maintenance and improvement of professional standards & knowledge within the WHS profession
• Cert IV in Work Health and Safety or equivalent (Degree in WHS Highly Desirable)
• Cert IV in Training and Assessment (Highly Desirable)
• Return to Workers Coordinator certifications(Highly Desirable)
• Level 2 First Aid Qualifications
• Forklift License (Highly Desirable)
• Strong safety system knowledge and demonstrated auditing experience/competency
• The ability to collaborate with others, provide honest and constructive advice and demonstrate behaviours consistent with proactive lead safety standards

So, what does TEG offer?

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What can you expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

About TEG

TEG is a global leader in Live Entertainment, Ticketing and Technology. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues as well as leading event promoters globally. TEG operates worldwide out of seven country offices and includes Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

We want to make sure our recruitment processes are accessible and inclusive for all people. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*

About Cars24

At Cars24, we don’t just embrace diversity—we celebrate and support it to create a stronger, more inclusive environment for our employees and customers.

CARS24 is a leading global e-commerce platform for used vehicles, with over US$1 billion in sales. Founded in India, where we are the largest player in the market—ten times the size of our nearest competitor—we have raised over US$400 million in funding and achieved a billion-dollar valuation. For 2024, our focus markets include Australia, Dubai, and Saudi Arabia.

Imagine an Amazon-like experience for cars, where you can search, purchase, secure financing, and schedule delivery—all online. Your car arrives at your doorstep, and you have the freedom to either love it or return it at no cost. Every vehicle undergoes a 300-point inspection and comes with a 3-month warranty. Because we own our cars, we stand behind their quality. Our top priority is to deliver an exceptional customer experience and make car buying a joyful and hassle-free process.

We are currently seeking a passionate and driven customer experience lead to join our team in Sydney. If you’re motivated to grow within an expanding international business and help us build our brand, we’d love to hear from you.

About the role

Are you passionate about creating exceptional customer experiences? Join our fast-growing team as we revolutionise how cars are bought and sold in Australia! We’re looking for individuals who genuinely put the customer first.

• In this role, you will manage the entire post-sale and post-delivery experience, acting as the single point of contact for our customers. Your responsibilities will include handling documentation, finance clearances, registration, car handovers, and addressing any post-sale queries or issues.
• You’ll lead a small, dynamic team of two remote, customer-focused professionals who share your passion for delivering top-notch service. Together, you’ll ensure a seamless experience for every customer.
• You’ll manage customer feedback and reviews while working closely with key stakeholders to continuously enhance our service.

Responsibilities

• Be the face and voice of Cars24 for our customers, delivering an exceptional experience every time. With your warm attitude, outstanding communication skills, and professional demeanour, you’ll not only meet but exceed customer expectations—leaving them excited to share their Cars24 experience with others.
• Build strong trust with customers by being responsive, reliable, and proactive in resolving issues on the spot. No challenge is too big for you.
• Lead a small, motivated team of two (remote), who will support you in delivering top-tier service. 
• Collaborate closely with the customer operations team to ensure every car is perfectly prepared for delivery and that all necessary paperwork is completed seamlessly, with minimal hassle.
• You’ll also gain expertise in explaining car features to customers—don’t worry, we’ll provide all the training you need.
• As we grow, you’ll play a key role in shaping and refining customer-facing processes in this exciting new venture—we’re building the playbook together.
• Your success will be measured by one key factor: customer satisfaction.

• Exceptional communication skills.
• 3-4 years of customer service experience in a retail environment, where you consistently engaged with customers.
• A customer-first mindset—you take pride in being the customer's voice within the organisation, and nothing short of 100% satisfaction meets your standards.
• A collaborative team player, eager to break new ground and be part of a team that’s transforming the way cars are bought and sold in Australia.
• You understand the ups and downs of start-up life and are excited to join the journey, ready to take on tasks as needed.
• A self-starter who thrives in autonomy—you own your role, act with minimal direction, and have the tenacity to help take us from start-up to scale-up.
• A creative problem-solver, unafraid to work beyond the usual expectations and processes, always seeking solutions that enhance the customer experience.

• Competitive Salary
• Great Employee Benefits
• Career Progression
• Employee Assist Program
• Growth Opportunities: As a fast-growing business, we provide numerous opportunities for career advancement and personal development.
  

Exceptional Team & Network: You’ll be surrounded by amazing, like-minded people. We maintain high standards for everyone who joins our team, ensuring you’re part of a fun, energetic group with a "can-do" attitude.

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

Our client is seeking an experienced animator with a specialisation in anime-style animation to join a long-term project for a fan-animated film titled Teenage Mutant Ninja Turtles: Wrath of the Foot. The project involves crafting intense, dynamic fight scenes while also conveying emotional depth through character animation. The animator will collaborate closely with our team, drawing inspiration from concept art to ensure a cohesive and visually compelling story. Part of the project will require the animator’s presence in Adelaide, Australia, though remote collaboration will be possible for much of the work. The project timeline is up to two years.

• Proven experience in anime-style animation
• Expertise in creating dynamic fight sequences with fluid motion
• Ability to convey emotional depth through character animation
• Openness to collaboration and following direction based on concept art
• Availability to work on-site in Adelaide, Australia, for part of the project
• Long-term engagement with a project delivery timeline of up to two years

An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Adelaide!

Ticketek is part of TEG, we believe that nothing beats the live experience, whether it is concerts, sports, musicals, exhibitions or e-sports. 

About Ticketek

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The Client Services Manager will join our Ticketek team based in Adelaide. The role will work closely with clients from SA’s most prestigious venues, stadiums and clubs ticketing world-class sporting and entertainment events. 

As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.

As Client Services Manager, your role will include:

• Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights
• Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day
• Event Marketing and Promotions: Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned
• Business Development: Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile

The Person

To be successful in this role, you will:

• Have a passion for live events
• Demonstrate a client focused attitude, being a true ambassador for our brand
• Be a team player willing to strive to deliver exceptional results
• Possess attention to detail
• Be able to troubleshoot and problem solve
• Communicate with style and professionalism, across all levels of business relationships, both internally and externally
• Have a passion and love for Sport is encouraged but not essential

 Essential experience & skills:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients
• Ability to resolve client/customer problems in a helpful manner
• Understanding or ability to learn ticketing systems and processes

Desirable, but not essential, experience & skills

• Client/customer relationship skills
• Experience in Event or ticketing roles
• Tertiary qualified

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.

So, what does TEG offer?

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed.

In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.

• Birthday Leave!
• Gym Membership Perks
• Free Advice and Support (EAP)
• Flu Vaccinations
• Learning Opportunities and support
• Company Paid Parental Leave
• Complimentary tickets to selected events
• Going the Extra Mile (GEM) Awards and Service Award
• Opportunities to support our community and partners

TEG is an Equal opportunity employer committed to embracing a diverse and inclusive work environment.

About TEG

TEG is Global leader in live entertainment, ticketing, and technology. TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theatrical and TicketWorld, TicketCharge, Ticketek Marketplace, TEG Sponsorship and VIP Now.

We believe in creating a place where our people can do their best work!

Learn more about TEG here www.TEG.com.au

*Only direct applications will be considered. No recruiters please*

Be part of our tomorrow! We are hiring a Partnerships Executive at Ticketek, which is part of TEG, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

Ticketek is Australia’s leading live entertainment ticketing business, with world class people, technology and product. With a dominant market position in Australasia, Ticketek is rapidly expanding in other markets including Asia, the UK and Europe. With a technology, analytics, digital and data science team based in Sydney, Ticketek is focused on ongoing optimising and UX enhancements to drive the ultimate customer experience and drive more ticket sales for our partners.

The Ticketek Partnerships Executive is responsible for supporting the day-to-day delivery of our brand and affiliate partnerships, as well as growing digital ancillary revenue streams.

About the role

• Support Partnerships Director (AUNZ) on the day-to-day management and delivery of our brand and affiliate partnerships:
• Assist in collateral development for program reviews
• Assist in the development of marketing schedules to support partnership programs
• Assist in the development of digital campaigns to support partnership programs
• Manage the booking & delivery of marketing commitments – booking and scheduling activities across relevant teams and channels
• Assist in collating reporting metrics – collating campaign reports + other key metric reports as defined in the contract
• Attend partner WIPs + QBRs
• Manage a contractual commitments ledger for key partnerships
• Assist in obtaining offers and promotions for the affiliate partnerships – liaising directly with promoters, venues and producers
• Manage and grow affiliate and ancillary revenue streams: -
• Manage the Impact Network
• Weekly internal reports
• Monthly invoicing
• Identifying and onboarding new affiliates to the network
• Creating collateral to promote the benefit of the network to internal and external stakeholders
• Manage Ancillary revenue streams
• Manage Souvenir Tickets + Upsell opportunities
• Achieve set growth targets
• Provide Monthly reporting
• Manage 3rd party revenue
• Meet and exceed set revenue target for 3rd party revenue line
• Update pipeline report each week
• Build brand target hitlists for outreach to build revenue pipeline

About you

• Minimum 3 years' experience, preferably within a digital media, or B2B partnerships role
• A self-starter with strong leadership skills
• Professional, responsible, accountable and flexible approach to work
• Experience planning or overseeing the delivery of marketing communications
• Advanced Powerpoint, Excel and Word Skills
• Experience managing workflows through Monday.com would be highly desirable
• Experiencing working with a CRM
• Data Analytics and Report building experience
• Passion for the Entertainment Industry
• Excellent communication skills and developed ability to both manage and work directly with stakeholders.
• Sound ability to work autonomously

So, what does Ticketek offer?

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What can you expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

We want to make sure our recruitment processes are accessible and inclusive for all people. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time.

Today, we are proud to share we’ve served over 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people, and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to increase the lifespan of dogs and cats.

The Role

We’re looking for a Chief of Staff to join us in our mission to change the pet wellness game, and help our furry friends live out their best lives. Sitting within our Strategy team, this role will work collaboratively and cross-functionally with Lyka’s executive team and play a pivotal part in shaping the future vision for Lyka, and the roadmap to get there.

You will support the CEO and executive team in achieving our strategic objectives. You'll oversee our company wide strategic planning, manage special projects, and ensure effective communication across departments and within the executive team.

What you’ll do:

Strategic roadmap and planning

• Work closely with the VP of Strategy and leadership team to shape Lyka’s vision and long-term strategy, covering new products, channels, markets, and capabilities, as well as the operational investment required to meet these strategic demands. Help to define the rollout of the Strategic Roadmap process across the organisation.
• Partner with the executive team to operationalise company visions and goals to medium-to-long term forecasts, and short term actions to ensure these are met.
• Lead annual and quarterly planning process alongside the executive team, ensuring alignment between budgets and forecast to operationalise our strategy.
• Ad hoc special projects support for strategy team as capacity allows.

Executive team and board operations

• Drive the agenda of the Lyka executive team (weekly meetings and monthly offsites), ensuring they are focused on the most critical topics and decisions.
• Review and work with the executives to revise key materials and updates to the broader executive team, full company, and board.
• Support the CEO and COO in coordinating skip-level catch ups and providing other ad hoc support.
• Support the preparation of board materials (including board resolutions).

Company-wide governance support

• Drive the agenda, coordination and preparation of our company-wide all hands meeting and other company wide comms.
• Set and ensure best practices around internal communications.
• Support improvement and maintenance of company-wide resources and documentation.

• 3+ years' professional experience, preferably with top-tier strategy or management consulting co, or within a fast growth start up, with a proven track record of driving strategic initiatives and delivering results.
• High commercial and strategic acumen, with a strong attention to detail.
• A can-do attitude and a bias to action; exceptional organisation skills and the ability to handle multiple priorities.
• Confident and clear communication, along with excellent interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation.
• Experience working closely with senior leaders and executive teams.
• Extremely proficient in MS Office tools (including PowerPoint) and able to learn new tools / system.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development - Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual budget for you to continue your personal development.
• Work for a sustainability focused company - we care about the health of our pets and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up.
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.
• Hybrid working model - we have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life.

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Be part of our tomorrow! We are hiring a Corporate Counsel at TEG, owner of Ticketek, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

Every day, TEG connects fans to unforgettable experiences and businesses to their audiences. We proudly partner with some of the world’s most iconic venues and lead in sports and entertainment event promotion globally. Join live entertainment’s most innovative, dynamic, and passionate global business.

We embody accountability, moving with purpose to solve challenges with passion and openness. Innovation and collaboration drive us to exceed expectations, guided by a whole-of-company mindset. 

An Exciting Opportunity Awaits!

We need a Corporate Counsel to join our highly dedicated global Legal & Compliance team.

Our team members are trusted advisors who partner closely with our businesses across ANZ, UK, Asia and US, using dedication, passion and expertise to deliver swift, strong pragmatic outcomes. The team is very busy with a high volume of contracting and commercial advisory work, as well as privacy/data, e-commerce, IP, dispute resolution, compliance, company secretarial and various strategic initiatives such as M&A and major projects – no day is ever the same and that’s the way we like it!

About the Role

Reporting to our Group General Counsel, and working closely with other legal team members and key business partners, you will:

• Draft contracts with artists/athletes, talent managers, agents, venues, partners, sponsors and suppliers according to specific client needs
• Provide robust legal support to underpin commercial outcomes and develop strong business partnering relationships
• Advise on the regulatory environment and legislative changes including intellectual property law, consumer law and privacy/data protection
• Identify and escalate legal and compliance issues and risks
• Assist in liaising with external providers and regulatory agencies, as needed
• Champion TEG’s policies and business practices with a continuous improvement mindset
• Foster a culture of continuous learning through professional development and sharing this knowledge within the team
• Develop and deliver preventative measures including training programs, checklists & templates 
• Assist with management of our extensive intellectual property portfolio
• Identify and escalate legal issues and risks, ensuring adherence to our Group policies and processes
• Support the team on M&A, company secretarial governance and other strategic business projects, as needed.

About You

• Admitted as a legal practitioner in NSW (or other Australian State)
• Up to 2 years’ experience within a corporate/commercial department of a large law firm and/or similar in-house experience, preferably within a consumer service provider, e-commerce/technology or live entertainment business
• Excellent commercial acumen and plain English drafting and communication skills
• Comfortable prioritising workload and operating in a fast paced corporate environment; multi-tasking is a must and you need to be organised, highly efficient and able to push multiple projects forward at the same time
• Highly engaging and personable, supportive of your team and all stakeholders
• Naturally curious with a strong desire to learn and develop your professional skills
• Results-focused with a bias towards action and achievement, you have a clear drive and passion to succeed and can demonstrate professional commitment and use of initiative without prompting
• Continuous improvement mindset to find innovative ways to work and resolve problems
• Confidence liaising directly with a wide range of stakeholders
• Specialised knowledge in any one or more of the following areas of expertise would be the icing on the cake (!!): music/theatre/sports, consumer law, privacy/GDPR, intellectual property, M&A, company secretarial. 

Here’s a taste of what TEG offers:

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What you can expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

About TEG

TEG is a global leader in Live Entertainment, Ticketing and Technology. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues as well as leading event promoters globally. TEG operates worldwide out of seven country offices and includes Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.