At OMG, we are proud to be Australia’s largest independent digital marketing agency, helping over 1,000 businesses thrive since our establishment in 2012. With a team of 200+ certified Growth Gurus, we specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presences. Our commitment to research and development ensures we stay at the forefront of the industry, earning us recognition as Australia’s best-rated and most revered marketing agency. 

We thrive on collaboration and a growth mindset, focusing not just on technology but on actionable results that drive success for our clients. We take pride in our ability to deliver exceptional outcomes, consistently reinforcing our reputation as Australia’s first-choice agency for digital marketing solutions. 

Are you an experienced Accountant looking for a new challenge?

Step into Australia’s fastest-growing independent agency, where your skills get the spotlight and your achievements come with high fives all around!

The Perks 

• Work flexibility & hybrid working

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $66  billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.

This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognized for our innovation and culture:

• Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
• Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

The Role:

The Transport Allocator plays a crucial role in ensuring the seamless coordination of transportation activities, with a strong focus on customer and carrier satisfaction. This role requires a detail-oriented and customer-obsessed professional who will be responsible for optimising routes, managing carrier relationships, and continuously improving our transportation operations.

Key Responsibilities:

Customer-Centric Approach:

• Understand and anticipate customer needs to ensure a high level of customer satisfaction.
• Proactively communicate with customers to provide updates on shipments, address concerns, and gather feedback.

Carrier Management:

• Build and maintain strong relationships with carriers to ensure reliable and efficient transportation services.
• Negotiate rates, terms, and conditions with carriers to optimise cost and service levels.

Problem Solving:

• Identify and address any issues or challenges in the transportation process promptly and effectively.
• Collaborate with cross-functional teams to implement solutions and prevent recurrence.

Your Day 1 Qualities:

• Proven experience in transportation management, with a focus on customer and carrier relations.
• Strong negotiation and communication skills.
• Analytical mindset with the ability to make data-driven decisions.
• Customer-obsessed mentality with a passion for exceeding customer expectations.
• Strong organisational and multitasking abilities.
• Proactive problem solver with a continuous improvement mindset.
• Ability to thrive in a fast-paced and dynamic work environment.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job! We look after you through: 

• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and 
• Our annual Summer Camp offsite

Office Benefits:

• Weekly catered breakfast, monthly team lunch and a number of delicious snacks 
• Morning brew of your choice at our local cafe 
• Quarterly celebrations and team events;
• Table tennis, board games and an office library 

We’re seeking a highly versatile and imaginative Senior Creative to help elevate our agency’s creative output in our Sydney or Melbourne office. Your primary focus will be conceptual development, spearheading brainstorms, and producing top-tier presentations and RFP documents. You will be central to generating innovative ideas that blend design, strategy, and technology—enhancing our agency’s storytelling capabilities and commercial success.

The ideal candidate is conceptually strong and technically adept, with a proven ability to transform big ideas into visually compelling narratives. Proficiency in Google Slides, PowerPoint, Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and AI production (Midjourney, Sora) is essential. Comprehensive knowledge of social media platforms and their creative applications is also key, to ensuring our concepts resonate across digital ecosystems.

Role

Creative Leadership & Concepting:

• Collaborate closely with the Creative Director, General Manager, and senior team members to conceive original, compelling creative concepts for pitches, campaigns, and RFP submissions.
• Lead brainstorming sessions, providing innovative thinking, strategic direction, and creative problem-solving to develop standout brand narratives.

Presentation Excellence:

• Oversee the design and structure of client presentations, pitch decks, and RFP documents, ensuring they are visually striking, on-brand, and communicate ideas effectively.
• Develop cutting-edge templates, visuals, and storytelling techniques that elevate the agency’s presentation quality and persuasive impact.

Design Execution:

• Utilise Google Slides, PowerPoint, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and Figma to produce polished, professional presentation materials.
• Create infographics, key visuals, and narrative elements that bring strategic and creative ideas to life.

Digital & Social Content

• Understand and apply insights from various social media platforms to ensure creative concepts are platform-appropriate, audience-relevant, and culturally on-trend.
• Collaborate with cross-functional teams to craft digital content that fosters engagement, brand growth, and positive audience interactions.

Technology & Innovation:

• Stay current with the latest industry tools, including AI-based solutions like ChatGPT and Midjourney, to boost ideation, streamline processes, and continuously enhance creative quality.
• Introduce new technologies and methods to the team, driving innovation and exploring emerging frontiers in design and storytelling.

Collaboration & Development:

• Work with account teams, strategists, production managers, and technologists to ensure integrated, holistic approaches to campaigns and deliverables.
• Provide mentorship and guidance to junior creatives, fostering a culture of curiosity, learning, and continuous improvement.

• 6+ years of experience in a creative, art direction, or design-focused role, preferably within an agency environment.
• A compelling portfolio that demonstrates exceptional presentation design, conceptual strength, and brand storytelling.
• Expert-level proficiency in Google Slides, PowerPoint, Adobe Creative Suite, and Figma.
• A strong understanding of social media platforms, content formats, and cultural trends.
• Familiarity with AI-driven creative tools (e.g., ChatGPT, Midjourney) and an enthusiasm for integrating emerging technologies into creative workflows.
• Strong visual and verbal communication skills, with the ability to effectively present and defend concepts to internal teams and clients.
• Excellent organizational, time-management, and multitasking abilities.

This job description acts as a guide to the key responsibilities and expectations of the role. You may be required to take on other reasonable and ad hoc projects as needed.

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu and UNIQLO. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Dubai, Sydney and Melbourne. 

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com

Client and Sales Coordinator

Sydney, NSW, Australia

Welcome to Whiskey & Wealth Club.

Who we are

We are a dynamic and rapidly growing alternative investment company, who specialise in innovative investment strategies that leverage data-driven insights to generate exceptional returns for our clients.

Here at Whiskey and Wealth Club, we look for people who are driven, self-starting and want to be part of something special.

Our focus on long-term client relationships continues to set us apart, and we are now looking for a highly motivated Client and Sales Administrator to join our growing team in Sydney.

In this role, you will be responsible for reaching out to our clients on our database, often making 200+ outbound calls per day, with a view to reconnecting and re-establishing our relationships with our loyal customers. 

Alongside a base salary, you will have the opportunity to earn commission as part of our lucrative structure.

What you will do

As a Client and Sales Administrator, you will play a key role in supporting the sales team by managing and improving our customer relationships, maintaining accurate CRM records, and assisting with the sales cycle. This is a fantastic opportunity for someone looking to grow within the company, with a clear pathway for career progression into a more senior sales position.

• Lead Management: Review and follow up on old leads and customer inquiries, working closely with senior members of the sales team to arrange calls and appointments.
• CRM Database Maintenance: Ensure client and customer information is up-to-date and accurate in the CRM system. Regularly audit the database to improve its functionality and reporting.
• Sales Cycle Support: Gain an in-depth understanding of the sales process by assisting in various stages of the sales cycle. This includes supporting the team in managing communications and tracking opportunities.
• Client Communication: Provide excellent customer service by assisting with administrative queries, following up on client requests, and maintaining positive relationships with potential clients.
• Sales Team Collaboration: Work closely with the sales team to ensure smooth coordination and efficient workflow in all sales-related tasks.

Who you are

You will need to be comfortable communicating with clients across all formats, but especially comfortable on the phone and email.

• Previous experience in a sales or customer support role is desirable.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both written and verbal.
• A genuine interest in whisky and investment, with a desire to learn more about the whisky investment market.
• High attention to detail and problem-solving skills.
• Self-motivated with a proactive attitude and ability to work independently.

For any queries or comments, please contact [email protected]

ABOUT THE COMPANY

The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Sydney, Singapore, London, Northern Virginia, Canada and South America. Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.

Avolution is a globally recognised leader providing Enterprise Architecture solutions. Avolution helps organisations understand and plan their business execution and strategic initiatives across all functional areas using enterprise modelling, visualisation, and analytics. Avolution is a B2B SaaS business with truly global reach, serving over 300 customers across more than 45 countries. The company is supported by Avolution’s 75-person team, operating from seven offices around the world. In December 2024, Whiteoak private equity made a major investment in Avolution with a view to accelerating innovation and driving growth.

ABOUT THE ROLE

We are seeking an experienced global CFO, capable of building, organising, driving, and scaling our finance function globally. We are entering a new growth phase from a founder-led organisation to a truly global organisation. This role is critical in establishing the right discipline, rigour, and rhythm for the business now and into the future. This is a true partnership role with the CEO, the leadership team, and will involve regularly reporting to the board.

Responsibilities

• Overall management of the company’s financial position and financial decision making
• Passionately connected to the company’s goals of revenue growth, profitability and organisational scalability
• Developing financial strategy: Create and implement financial strategies, policies, and procedures to achieve the company's financial goals
• Drive automation: Ensuring our company is streamlines, productive and efficient with real time data and reporting
• Forecasting: Provide accurate, actionable and accountable forecasts
• Managing budgets: Work with the LT to develop and land budget proposals
• Data analysis: Own and create operational data to identify areas for cost reduction and process improvement
• Treasury and Cash management: Ensuring the optimal working capital timelines and mix without compromising working capital
• Managing the relationship with Auditors, Banks, Tax Authorities, and other external authorities ensuring that Avolution meets all requirements and compliance obligations globally.
• Strong understanding of Australian and international taxation as relevant to a global SaaS business.
• Strong understanding of Australian Accounting Standards and experience leading successful annual company audits within a specified timeframe.
• Managing risk: Perform and drive the company’s risk management plans and actions. Ensuring all relevant Board policies and procedures are adhered to.
• Own the company’s financial reporting: Ensure financial reporting is accurate, timely, and compliant with all regulations in all geographies. Responsible for the delivery of all shareholder reporting.
• Develop, review, and monitor client contracts to ensure deals adhere to sound financial analysis for positive commercial outcomes Avolution.
• Deliver support to commercial/partnership teams to enable tracking, monitoring, and delivery of key SaaS model metrics and embed into team and individual KPIs and performance management frameworks.
• Managing finance personnel: Manage accounting procedures and supervise financial personnel. Build a great team.
• Advising on long-term planning: Advise on long-term business and financial planning. Facilitate linking of strategy through to financial outcomes and business modelling.
• Representing the organization: Represent the organization in appropriate forums and being able to comment on the financials.

ABOUT YOU

• Global CFO experience ideally in the software industry
• Ability to work a trusted business partner to CEO
• Experience in high growth environments
• Familiar with SaaS economics
• CA or CPA qualified
• Hands on, energetic and execution focused attitude
• Able to get into the detail and lead from the front
• Ability and appetite to rebuild processes and reporting from the ground up over the initial 100+days.
• Results orientated with a focus on execution – ‘get the job done’.
• Experience in board reporting
• Has built and led great teams
• Technologically proficient and can drive operational agenda
• Objectivity, intellectual horsepower, rigour and discipline
• Able to travel

You will be part of a smart, friendly team and have additional benefits including:

• Flexible working
• 20 days annual leave + public holidays
• 1 day of birthday leave per year
• Up to 12 weeks of paid parental leave
• Annual IT spend budget

You may have experience of the following: Global CFO, Finance Director, Head of Finance, VP of Finance, or similar.

All applicants must have the right to work in Australia. Avolution is an equal opportunities employer.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About us

Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser ‘The Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

Cruise Sydney is part of Journey Beyond, a national tourism business focused on bringing Australia’s unique and iconic experiences to life.

About the Role

We have an opportunity available for a motivated Kitchen Hand to join our team here at Journey Beyond Cruise Sydney. This is a casual position with an immediate start. In this role, you are primarily responsible for assisting in the kitchen by preparing food, supporting meal services, and maintaining a clean kitchen area and equipment to comply with food safety guidelines.

The ideal candidate will be passionate and proud of the food and service they deliver and be willing to go above and beyond for our guests, crucial in achieving our goal of sharing special places and shaping lasting memories. You will be a team player with strong communication skills, a positive "can-do" attitude, and the flexibility to work varied hours including nights, weekends, and public holidays.

Working in close collaboration with the kitchen and marine teams, responsibilities include:

1. Food Preparation and Quality Assurance: Assist in the preparation of menu items ensuring high quality and guest satisfaction, including washing, peeling, and preparing ingredients as well as producing quality mis-en place efficiently.
2. Kitchen Maintenance and Cleanliness: Maintain a clean kitchen area by keeping food preparation areas clean, washing dishes, pots, utensils, crockery, and ensuring kitchen equipment and appliances are cleaned and checked as per daily checklists.
3. Compliance with Safety and Health Regulations: Adhere to all work health and safety policies and procedures, ensuring hygiene, cleanliness, and general safety of all staff in food preparation areas, while complying with food handling and OHS regulations.
4. Support and Team Collaboration: Provide support to Chefs and Cooks with food preparation and kitchen tasks, manage time effectively even under pressure, and demonstrate the ability to work autonomously as well as part of a team.

About You

• Minimum 1 year experience working in a similar kitchen/hospitality role
• Provide First Aid & CPR (advantageous)
• Strong personal presentation skills
• Be highly self-motivated, with great energy and the ability to multi-task
• Excellent communication and interpersonal skills
• Reliable, self-motivated and proactive
• A cross-cultural awareness and sensitivity to the welfare of others
• Have the necessary working entitlements to work in Australia
• Must not be affected by sea sickness

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. If you have any questions about the position, please call James Watts – HR Advisor on 0456 223 830.

Applications close at 5pm on 31st January, so don't wait, apply now!

As a Journey Beyond employee, you'll enjoy:

• General discounts on Journey Beyond travel and experiences
• An attractive hourly rate and positive work environment
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

• Ensure efficient, friendly and professional food & beverage service is provided to all guests.
• Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
• Set up systems to protect and maintain control of food service equipment, correctly recording breakages and carry our regular stock takes.
• Set up and maintain a weekly cleaning schedule for the food service areas to achieve the highest possible hygiene and cleaning standards.
• Ensure team members are competent in menu, dietary and allergens knowledge. Ensure team members have some understanding of beverages and wine list and are competent to make suggestions as required. Ensure staff are aware of current promotions and are able to maximise sales to guests.
• Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Maintain currency of Responsible Service of Alcohol (RSA) certification, amendments and updates and adhere to RSA principles.
• Greet and welcome guests, assist with enquiries. Assist guests with menu offerings and maximise sales opportunities through knowledge of product and suggestive selling. Effectively take orders. Ensure accuracy by repeating order(s) to the guests, dockets written clearly and correctly input into the point of sale system.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
• Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures.
• Oversee the setup and reset of specific Conference & Function activities as required.
• Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times. Rosters to be authorised by appropriate department head

We’re looking for a passionate and skilled Chef de Partie to join our kitchen team. If you thrive in a dynamic environment and love creating memorable dining experiences, we’d love to hear from you!

Key Responsibilities:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Managing the set targets on cost of food and payroll.
• Monthly accurate stock takes of all consumables.\
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to

This is an exciting opportunity for a 4-month paternity leave cover!

The Commerce team is the operational support team within the Nine Advertising Sales division. Commerce provides Sales team support by working with Sales leadership to define business goals, providing insights, and developing data-led strategies.

We are looking for a talented Business Analyst, based in our Sydney sales office, who has the business acumen to drive innovative and pragmatic technology solutions for our sales teams nationally.

ROLE RESPONSIBILITIES:

• Ensure the business process and technology solution are fully aligned with business goals and strategy.
• Evaluate, analyse and communicate business requirements, business processes and solution designs clearly and concisely. 
• Conduct market research and competitive analysis to inform business decisions.
• Engage with multiple stakeholders at different levels to gain business knowledge and understand their strategy and goals.
• Analyse market trends, emerging technologies and competitor landscape to identify growth opportunities
• Work collaboratively with the development team to deliver the best possible outcomes
• Respond to queries from key stakeholders with supporting research and recommendations in a proactive and timely manner.  
• Develop meaningful and lasting relationships with internal and external stakeholders.
• Work with our Analytics and Systems teams to implement documented QAT testing plans and criteria to ensure technical delivery is in line with business expectations, compatible with broader system functionality and fit for purpose for end users
• Work with our Analytics and Systems teams to develop, document and implement UAT testing plans and timelines for end user sign off
• Contribute to the development of data-driven strategies for business growth
• Bring creative problem solving to ongoing business issues
• Work with pricing, intelligence, yield and inventory teams to develop revenue strategy, supported by deep audience and inventory insights
• Work with programming and product teams to model audience growth and impact on inventory opportunity
• Enact responsibility as a key internal stakeholder with revenue outcomes and sales team/client experience top of mind
• Ad hoc analysis as required

About the Opportunity 

We are looking for a talented individual with the right skills and knowledge who want to join in our mission of ‘being by your side for life’ to positively impact Australians.

In this role you will,  

• Perform claims administrative tasks in support of the Case Managers

• Participate in the development of improved procedures for the administration of claims

• Receive initial notification of claims and implement action, check policy status, record on system and send claim forms

• Acknowledge receipt, make up claim file, attach underwriting documentation and attach applicable policy wording

• Arrange periodical benefit payments and payment of service provider accounts

• Process claim payments following instruction from the Case Manager

• Co-ordinate Surveillance, Rehabilitation and Independent Medical Examination referrals 

• Assist the Head Chef and Executive Chef in the management of the kitchen team to maximise food profitability
• Managing daily food service and on-site kitchen operations
• Ensuring that food standards, preparation, presentation and cooking techniques meet Brand Standard guidelines and are maintained at that level
• Assist the Executive Chef and Executive Sous Chef in developing new menus and concepts
• Working closely with the Restaurant Manager to meet food and beverage operational objectives

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

Full time position's in the role of Storeperson are currently available. In this role you will be responsible for receiving, handling and dispatching goods in the warehouse, ensuring all departing Journeys are fully stocked and prepared for their departure.

Your duties will include but are not limited to;

• Receive, verify and issue all products located in the warehouse

• Maintain stock levels to deliver service efficiencies

• Conduct stock takes as instructed

• Pick stock for delivery as scheduled

• Load/unload stock onto trains as required

• Deliver stock as required to retail outlets at Adelaide Parklands Terminal

• Complete supporting documentation and report any discrepancies

• Meet all systems, practices and procedures required for food safety standards in compliance with HACCP requirements

• Ensure warehouse and surrounding areas are maintained to high level of cleanliness and organisation.

About You

This position is physically demanding with short delivery time frames and will require standing for long periods of time. In addition, the arrival and departure times of our journeys vary, and you will require flexibility with working hours, including weekends and public holidays.

Experience working within a similar warehouse environment and a current forklift and drivers license is required for this role.

What We Offer 

• General discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy 
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Parental Leave Program
• Purchased Leave Policy

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

Do you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?

As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. This gives us a head start to bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

SAP Fioneer is a global company with subsidiaries in South Africa, Germany, Austria, Switzerland, UK, UAE, Canada, US, Brazil, Mexico, Japan, Australia, India, Singapore. Our rapid growth, great team and lean organization make SAP Fioneer a great place to accelerate your career!

YOUR ROLE

The SAP Fioneer Banking Functional Consultant will play a leading role in the SAP functional team within the Banking Business Unit. Many of our customers are installing or upgrading to the latest version of our software platform. There is a large demand for people who can help us work with our clients in converting their software to the latest version of the platform and at the same time identify and realise value adding business opportunities together with our clients.

You will be responsible for both sales and delivery of SAP Fioneer banking related projects. This includes sales and pre-sales activities of opportunity identification, pre-sales presentation and proposal writing and submission. You will be responsible for the quality of client interaction including thought leadership and guidance on industry best practice, while also playing a key role in the delivery and implementation of the required technical solution. You will follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires travel to the client site as the project warrants.

You will work as a trusted technical advisor to our banking clients on their transformation journeys. On this path, you get the chance to play high visibility roles with hands-on experience with Fioneer banking product portfolio.

YOUR RESPONSIBILITIES & DELIVERABLES

You will provide the following technical advisory roles and services as part of SAP Fioneer Banking implementations:

• Work closely with bank's Solution Architects, Product Owners, and Scrum Masters in defining the scope of work to be delivered
• Providing SAP Fioneer Banking technical expertise to internal and external stakeholders
• Providing thought leadership on platform conversion options and methods towards the latest releases of our software (TRBK on S/4 Hana)
• Providing thought leadership on legacy system migration to SAP Banking platform
• Participate in development and implementation of the SAP Fioneer team strategy.
• Training and mentorship of junior resources.
• Maintain, enhance, and broaden knowledge and skills of SAP Fioneer Banking applications, industry technology best practices and developments.
• Interact with clients to provide them insights and possibilities within the Technology domain to help shape and craft their transformation journeys, with specific focus on the SAP Fioneer technical capabilities and integration patterns
• Use subject matter knowledge to advise the client on the most suitable options, including when to make use of standard capabilities or when customisation is required
• Functional knowledge in some of SAP Banking Modules like Deposit Management / Loans Management / Master Contract management is mandatory.
• Consulting knowledge and experience in evaluating customer requirements, and propose Solution / Architecture approaches.
• Proficiency in ABAP Technologies - ABAP Workbench, ABAP Data Dictionary, Report Programming, Data Migration, Screen Programming, SmartForms, Adobe forms, Authorizations, ALE/IDOC, Workflow, Web Dynpro ABAP, OO ABAP, Enhancements & Modifications.
• Recording of requirements from the specialist department, e.g. via workshops or coordination meetings, and creation of solution concepts as a basis for the implementation of software
• Create the necessary design and build artefacts
• Provide SAP Fioneer Design Authority for the approved scope of work
• Produce SAP Fioneer Technical architecture and design documents
• Produce SAP Fioneer Software configuration design documents
• Produce SAP Fioneer Software integration and interface design documentation
• Collaborate in integrating SAP Fioneer solutions into channels and downstream systems

• Bachelor or master’s degree in finance, computer science, technology, or engineering
• 10+ years of consulting experience in at least 3 of the SAP Core banking domains like Deposits, Loans, Master Contracts, Collateral Management & Payments
• Solid technology architecture knowledge and understanding, ideally in software or cloud solutions
• Proven industry relevant track record of in-depth knowledge of SAP Fioneer technical platform capabilities and functional capabilities, implementations, associated standards, practices and regulations
• Client facing service experience required. Engagement across stakeholders and ability to run information gathering and sharing sessions

SKILLS

• Solid SAP Fioneer Banking Technical project experience, including implementation, platform upgrade, legacy migrations and data migration
• A working knowledge of domestic and international banking domains
• Solid Business Writing Skills (business cases, proposals)
• Solid Presentation and Facilitation Skills
• Eagerness to learn and to take responsibility
• You demonstrate ownership and accountability in everything you do
• Positive attitude and customer-focused with strong interpersonal skills

• Collaborative culture with smart people in a fast-growing company
• Opportunity to shape the fast-changing financial services landscape
• Flexibility to work and gain experience in different areas of the company as you grow your career
• Fast-paced start-up culture with an experienced team, strong brand and an enviable customer portfolio
• Competitive compensation package according to your level of expertise and skills

About Us :

Australiance is committed to becoming the #1 growth partner for promising startups and SMEs with global ambitions. 

• We take pride in doing our best every day to support Australian and international companies' growth by connecting them with the right talents, partners and investors
• We daily live our values of CONNECTEDNESS - SERVICE - TRUST - DIVERSITY - PARTNERSHIP
• Australiance group is made of several brands and 5-star service offering:

• Australiance Talent (since 2016): We provide international talent acquisition solutions for innovative SMEs & Startups looking for top talents in Australia and Asia Pacific
• Australiance Network - Startup&Angels (since 2016): We connect startups, entrepreneurs, investors, mentors and experts together through a membership program, an online community & global networking events in Sydney, Melbourne, Hong Kong, Singapore, France, Africa…
• Australiance Access: We enable international companies to start and grow their footprint in Australia and Asia-Pacific by providing Market Entry Consulting, Business representation and Business Set up solutions
• Inautalent (since 2024): We provide talent acquisition and international expansion solutions for innovative SMEs & Startups looking for growth in France, Europe and Africa

Role Overview :

We are seeking a proactive and strategic Marketing and Community Manager to lead our Australiance group marketing initiatives and Startup&Angels community engagement efforts. In this role, you will drive brand awareness, build and nurture our community, understand member needs, and deliver successful partnership projects.

Key Responsibilities :

1. Australiance Group Marketing:
• Develop, implement, and update the Australiance marketing plan to increase brand awareness, drive user acquisition and retention, and promote customer loyalty.
• Analyze and report on key metrics (e.g., user engagement, retention, referral rates) to inform marketing strategies.
• Support process improvements and tool implementation, including CRM systems, shared drives, and proposals.
• Train and provide guidance to junior team members, including interns and new starters, on tools like ActiveCampaign and social media best practices.
2. Startup&Angels Community and Event Management:
• Build, nurture relationships and grow membership with existing and new community members through one-on-one meetings, workshops, and consistent communication.
• Onboard new partners identified and signed by Partnership Manager
• Execute event design, planning and organization, ensuring smooth event logistics and content creation to keep the community engaged and expand its reach (e.g., podcasts, newsletters).
3. Project Delivery & Partnerships:
• Work closely with partners to deliver impactful projects that align with their goals and the needs of the community.
• Ensure high-quality execution of partnership deliverables, from planning to post-project evaluation.

• 3–5 years of experience in marketing, community management, or related fields.
• Proven track record of developing and executing marketing strategies that drive engagement and growth.
• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
• Experience in event management and content creation (e.g., newsletters, podcasts).
• Excellent organizational and project management skills, with the ability to multitask and meet deadlines.
• A self-starter attitude with a passion for community building and making an impact.

• Be a part of a purpose-driven organization helping startups and SMEs succeed globally.
• Lead marketing and community initiatives with room to innovate and grow.
• Opportunities for career progression, with a clear path to becoming the Head of Marketing among other exciting opportunities locally and internationally as the group grows
• Work in a collaborative, flexible, and dynamic environment.

Job Title: Program Manager - Process Standardization

Location: Sydney - Preferable not mandatory

Job Type: Full-Time / Contract

About the Role:

We are seeking an experienced Program Manager to lead and coordinate the process standardization exercise across multiple subprograms within our client’s large-scale technology platform modernization initiative. This role is critical to ensuring consistency, efficiency, and alignment across the enterprise, driving the successful transformation of our technology infrastructure.

Key Responsibilities:

• Program Coordination: Oversee and manage the process standardization efforts across various subprograms, ensuring alignment with the overall modernization strategy.
• Stakeholder Management: Engage with key stakeholders, including senior management, subprogram leaders, and external partners, to ensure clear communication and collaboration.
• Process Improvement: Identify, analyze, and implement process standardisation to enhance efficiency and effectiveness across the technology platforms.
• Standardization Framework: Develop and maintain a comprehensive standardization framework, including policies, procedures, and best practices.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of standardized processes.
• Performance Monitoring: Establish metrics and KPIs to monitor the progress and impact of process standardization efforts, providing regular updates to senior management.
• Change Management: Lead change management initiatives to ensure smooth adoption of standardized processes across the organization.
• Training and Development: Provide training and support to subprogram teams to ensure understanding and adherence to standardized processes.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
• Experience: Minimum of 7-10 years of experience in program management, preferably with a focus on process improvement and standardization in a large enterprise environment.
• Skills:
• Strong project management skills, with a proven track record of managing complex, multi-faceted programs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in project management tools and software.
• Knowledge of industry best practices and standards in process improvement and technology modernization.

Why Join Us:

• Impact: Play a key role in transforming our client's technology infrastructure and driving operational excellence.
• Growth: Opportunities for professional development and career advancement within a leading management consulting firm.
• Culture: A collaborative and inclusive work environment that values innovation and continuous improvement.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

Passionate about soccer AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Adelaide.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and soccer-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for soccer, and a strong connection to your local soccer scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Spectrum Transport is on the lookout for a proactive and detail-oriented Administration Coordinator to join our team, based in Ingleburn Southwest of Sydney working closely with our Eastern Creek team. If you’re passionate about administration, customer service and logistics, this full-time role could be the role for you.

The Role

As a valued member of our team, you’ll have the chance to grow your skills in a dynamic and ever-evolving industry. In the role of Administration Coordinator, you will be essential in ensuring smooth daily operations at our depot. Your key responsibilities will include:

• Invoicing and general administration duties
• Tracking freight and inputting proof of deliveries (PODs)
• Data entry
• Responding to customer service enquiries via phone and email
• Cross-checking deliveries and ensuring accuracy
• Booking consignments and responding to customer requests
• Liaising with internal and external stakeholders to assist in achieving optimal delivery outcomes.
• Data entry of freight bookings into Transport Management System

About You

To excel in this role, you’ll have at least 2 years of fast paced administration experience, ideally in transport, logistics, or delivery services. We’re looking for someone with:

• Strong planning and communication skills
• Attention to detail.
• A solid work ethic and a “Can do” attitude
• Excellent problem Solving / Researching Skills
• Strong organisational and time management skills 
• Excellent computer skills, including knowledge of the Microsoft products Outlook, Word and Excel
• The ability to work independently and as part of a team

Benefits

At Spectrum Transport, we believe in recognising hard work. In return for your dedication, we offer:

• A competitive salary
• Free off-street parking
• An annual bonus structure
• Opportunities for career growth
• A supportive and dynamic team environment

About Us

Established in 1992, Spectrum Transport has grown to become a trusted leader in FMCG logistics, specialising in time-slotted deliveries to major grocery and retail stores. Our success is built on reliability, expertise, and a commitment to exceptional customer service. We pride ourselves on fostering a supportive work culture built on trust, respect, and determination.

Spectrum Transport is proud to be part of the Freight Management Holdings (FMH) group, offering exciting future opportunities for our employees.

Ready to take the next step in your career? Apply now to join the Spectrum Transport team!

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ 

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. 

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Opportunity: 

We’re seeking to appoint an experienced Executive assistant to support our CIO. Based in our office at 255 George St, you will be required to work from the office at least three days per week or anytime the CIO requires.

The day-to-day activities you will be responsible for, are: 

Administrative Support

• Manage and maintain the CIO's calendar, scheduling appointments, meetings, and travel arrangements.
• Handle correspondence, emails, and phone calls, ensuring timely responses and appropriate follow-ups.
• Prepare and edit documents, presentations, reports, and other materials for the CIO.
• Organise and coordinate meetings, including preparing agendas, taking minutes, and tracking action items.
• Maintain confidential files and records, ensuring data integrity and security.
• Expense management, including reimbursement and corporate card reconciliation.
•  Prepare purchase orders and facilitate approval of invoices.
• Identify and implement procedural changes to improve operational efficiency in conjunction with other team members.
• Assist in the preparation of executive summaries, briefings, agendas and reports for the CIO.
• Organising events like workshops, all-hands, etc.

Strategic Support

• Support the CIO in tracking the implementation of strategic plans and objectives. 
• Prepare briefings, reports, and presentations to support strategic decision-making. 
• Assist in collating key performance indicators (KPIs) and relevant metrics for the technology department for reporting purposes.

We’d love to hear from you if you have;

• At least 5 years of experience providing support to C level executives, ideally an CIO / CTO.
• Advanced MS Office skills.
• Experience using SharePoint is desirable.
• Demonstrated experience managing and maintaining confidential information.
• The ability to communicate to stakeholders in a variety of forums.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaborative in a fast-paced environment.
• Excellent interpersonal skills and ability to build relationships with stakeholder at all levels.
• High EQ & IQ, taking personal responsibility for, and pride in own work.

What happens next: 

At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.  

If you’re ready to be a game changer, please submit your Expression of Interest the Talent Acquisition team will endeavour to review your EOI and notify you of the outcome within the next two weeks. 
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process. 

 AP+ are not partnering with Recruitment agencies for this role.

SIXT Australia is on the lookout for a Full Time Duty Manager to join the team in Sydney.

This position can be located at either Sydney Airport or Sydney Suburbs (Artarmon, Brookvale, Hornsby) sites - please indicate your preference within your application. 

As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. 

Your key responsibilities will include:   

• People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales 
• Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns 
• Achieving targets and KPIs, and delivering high audit and compliance standard for the business 
• Reporting and daily fleet management 

We are looking for a Fraud Officer to join our team. 
A Fraud Officer's role is to protect the financial wellbeing of our client's customers and minimise fraud losses. Fraud Officers achieve this by providing exceptional customer service when interacting with our client's customers through inbound and outbound phone calls as well as ensuring all alerts and necessary escalations of potential fraud cases are completed in a timely manner.

About the Role:

• Handle customer interactions via inbound and outbound calls, ensuring excellent customer service.
• Accurately and timely complete outputs from fraud detection systems, addressing all alerts and fraud cases as needed.
• Liaise with merchants, Visa, and internal departments to assist in the mitigation of fraud
• Proactively analyse transactional data to identify fraud trends and risks.

The Digital Media Manager will be responsible for executing and analysing Accor’s digital media strategy across the Pacific region, supporting the acquisition and retention of guests. The successful candidate will manage paid media campaigns, oversee media agencies, and collaborate closely with internal teams to optimize performance and deliver results aligned with key business goals.

This is a fixed-term contract role for 10 months.

Key Responsibilities:

• Media Strategy & Optimisation: Lead the execution and optimization of paid media strategies (including programmatic, display, and social media) across the Pacific. Monitor campaign performance, providing insightful reports and ensuring alignment with KPIs.
• Collaborate with Agencies & Partners: Strengthen relationships with media agencies, strategic partners (Google, Meta, Microsoft), and key publishers. Manage ongoing partner calls, share new opportunities, and drive media innovation.
• Cross-Regional Collaboration: Work closely with global media teams and local country teams to ensure alignment of business objectives and campaign strategies. Support the adoption of global initiatives while customizing for regional needs.
• Budget Management: Manage the media budget, ensuring effective use of resources across multiple markets and channels. Optimize spend to enhance campaign performance and meet financial targets.
• Innovation & Growth: Stay ahead of digital media trends and emerging technologies, supporting projects related to data-sharing, cookieless targeting, and new advertising channels.
• Team Leadership & Training: Lead and mentor in-country teams, fostering a high-performance culture, and supporting the ongoing development of team members.

What you will do

This is your opportunity to join carsales in the role of Account Coordinator. In this role, you will support the carsales mediahouse team, by providing a range of administrative support to ensure that all sales activities and advertising campaigns are delivered accordingly. This will be achieved by understanding the client’s business, our products, the market, and our business objectives. You will:

• Support Account Managers in coordinating sales activities and maintaining strong customer relationships.
• Develop solutions that deliver campaign management. This includes implementation, communication with external partners on status, tracking and post-campaign reporting.
• Deliver sales collateral by ensuring go-to-market decks, pitches and insights decks are accurate and relevant to the advertiser.
• Demonstrate understanding, motivations and expertise in assisting the team in the sale and successful delivery of advertising solutions.

As our next Front Office Manager you will:

• Lead the Front Office Team including Porters/Concierge, Guest Experience, Switchboard Operators, Reception and Assistant Managers in one of Sydney's largest Accor Hotels.
• Develop & empower your team of Heartists and work in collaboration with the Operational team to deliver peak moments to our guests
• Create welcoming places and memorable experiences not only for our guests but also for your team.
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the Operations Manager on loyalty recruitment, projects, reports and initiatives in the hotel and with the whole hotel team

What you get to do in this role:
The world of work is one of the most pressing issues that business leaders have on their mind and as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. The Partner Acceleration Lead will join our Partner Acceleration team and the Global Partners and Channels (GPC) team that is at the forefront of driving ServiceNow’s growth to $15B and beyond. 

The Partner Acceleration team has set a goal to drive profitable revenue through the identification and monetization of breakthrough Offerings with our broader partner ecosystem.  The Partner Acceleration Lead for one or more Global SIs is an exciting role and accountable for collaboratively developing NOW’s partner Offerings strategy for one or more Global SI partners in the ServiceNow ecosystem, activation of partners, ownership of offerings and industries heat-map by geo/segment, assisting with partner engagement for Product Line ‘use cases’, ‘industry segment’ roadmaps, TAM and Partner ideas monetization scenarios with specific focus on development of new joint GTM business and commercial models with a designated partner across various workflows and industries that will scale to accelerate NOW growth to $15B+.

At a business level, you will be working with ServiceNow stakeholders and one or more Global SIs in ServiceNow’s ecosystem to create and execute against our most pressing Industry personas and business imperatives. As a result, the successful candidate will possess deep knowledge of working strategically with a partner across multiple industries, program management skills, ability to drive measurable outcomes with the partner and sales teams across both organizations (partner and ServiceNow), and should have a track record of demonstrated cross functional exec collaboration in a high-profile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company. This individual will also need to be adept at internalizing the Global GPC mission & transformational op model principles to enable & accelerate NOW growth. 

Primary focus: 

• Help identify, ideate, cultivate, monetize and scale existing and new GTM motions and Industry offerings that fundamentally transform the world of work.  We classify partner Offerings as opportunities for a partner’s thought leadership to be coupled with the ServiceNow platform to create something net new to drive implementation or managed service revenue for partners and license revenue for ServiceNow.
• The focus of this role is to work with partners to develop pipeline for Customer Workflows, TMT and Manufacturing industries in the EMEA Market
• Work closely and collaboratively with global & regional GPC staff and extended staff members to cross functionally align and vertically operationalize and localize the GPC global operating model principles, initiatives and programs leveraging the following three global-geo op model tenets.
  •    Segmentation/Coverage, GTM Alignment, QBRs & Governance with partner, as well as a consistent & predictable Joint GTM Engagement approach.
   
  Additional Responsibilities:
  •    Drive measurable outcomes with the partner ecosystem through prioritized industry Offerings with one or more Global SIs - specifically offerings that address customer needs and drive revenue pipeline.
  •    Work strategically to identify new industry specific ‘use cases and solutions’ with one or more Global SIs partner and build the associated partner industry plan including joint GTM and marketing campaigns around key industry Offerings. This includes coordinating the successful execution of offerings launches with our broader GPC GTM teams to the global sales team.
  •    Lead the effective collaboration of “deal level” strategies & tactics between field sales and partners at both new and existing customers to drive new logos & NNACV ‘Sourced-Influence’ revenue.
  •    Drive tight cross functional alignment across key internal stakeholders such as our industry solutions team, product teams, GPC global and regional teams.
  •    Work collaboratively with partner execs along with the GPC leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics.
  
  Requirements:
  •    Professional experience and/or knowledge of standing up a GTM with SI partners across one or more Industry verticals.
  •    Strong network of industry SMEs in both partner and client environments.
  •    Ability to engage with partner in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate co-sell & co-deliver opportunities with the partner.
  •    Strong business development experience and history of developing and executing partner go-to-market plans.
  •    Ability to align, localize and execute joint GTM strategy and multi-year business plans with targeted partners around industry Offerings with compelling joint GTM value propositions.
  •    Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’.
  •    Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement 
  •   Sales and Business Development mindset

BizCover who?

You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit

So what?

We are looking for a Customer Care Specialist to join our team. As a Customer Care Consultant at BizCover, you will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience when dealing with the company. You'll work closely with customers, acting as their point of contact, providing product support, and addressing any concerns that may arise. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers.

Responsibilities

• Respond to customer inquiries via email, phone, and chat.
• Work closely with customers to understand their needs and provide tailored advice.
• Troubleshoot technical issues to help customers make the most of our platform.
• Keep up-to-date with insurance industry knowledge to provide the best possible recommendations.
• Maintain accurate records of customer interactions and provide feedback to management.
• Identify areas for improvement in our processes and suggest creative solutions.
• Follow up with customers to ensure their issues have been resolved.

• 2+ years of experience in a customer service or support role is desirable
• Excellent communication skills, both verbal and written.
• Ability to quickly learn new technology platforms and software.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong time-management skills and ability to work independently.
• Experience working for an online business is preferred.

• Hybrid working model with flexibility to work from home and the office - 3 days a week from home 2 days a week in office based in Townhall
• If based outside of Sydney, you will work fully remotely
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

What Kind of Person Works Well in our Company

Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun: a person who delivers a first class customer experience every time
Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun: a person you can trust to get it done
Advancer - noun: a person who always wants do better