Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

We are looking for an experienced General Manager to lead a team of service delivery management professionals. In this role you will be focused on developing and implementing strategy and business plans across your team and with the broader Datacom direction. The role will oversee daily business activities, including working alongside colleagues for sales and customer success adding value and improving overall business functions.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

What you’ll do   

As our General Manager – Service Delivery Management, you will be responsible for ensuring that we deliver service excellence to our customers in commercially compliant and financially sustainable way. Using your strong influencing skills, you will support your team in driving continual service improvement for our customers across our matrix organisation, championing a security first approach in everything we do. With your in-depth experience of technology services outsourcing, you will be able to represent and advocate for our solutions and offerings in support of in account and new customer growth. You will be able to demonstrate strong leadership skills and be able to support our people in all situations and help them in their career development journeys.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

• A bachelor’s degree in business or other relevant field or equivalent work experience
• 10+ years of senior commercial or sales experience within a complex and multifaceted manage services environment
• Demonstrated experience managing service delivery teams within an outsourcing arrangement
• Strong business acumen
• Excellent customer relationship building and management skills
• Strong influencing and persuasive ability
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers and the company
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties
• Ability to build and lead an effective and high performing team
• Detailed understanding of service management methodologies and processes including the ITIL framework
• Demonstrate experience or acceptable knowledge of industry standards such as; ISO 27001, ISO 20000, ISO 9000

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

#LI-Hybrid

Position: Gastroenterologist

Schedule: Full Time

Location: Canberra, ACT

We are seeking a Gastroenterologist to join dedicated team at a premier healthcare facility located in Canberra.

The role is based at a major hospital renowned for its state-of-the-art medical technology, collaborative team culture, and commitment to excellence in patient care. Situated in a city known for its exceptional quality of life, the hospital offers a stimulating professional atmosphere with opportunities for growth and advancement.

Why Canberra?
Canberra is Australia’s vibrant capital, offering a perfect blend of modern amenities and natural beauty. Enjoy a high standard of living with access to world-class dining, cultural institutions, and outdoor activities. The city boasts a family-friendly environment with excellent schools and a low crime rate. With its central location, you’ll find that travel to other major cities is both convenient and accessible. Canberra also features a range of affordable housing options and a welcoming community.

Responsibilities:

• Provide expert consultation and care for patients with gastrointestinal disorders.
• Perform and interpret diagnostic procedures, including endoscopies and biopsies.
• Develop and implement individualized treatment plans.
• Collaborate with multidisciplinary teams to ensure comprehensive patient care.
• Stay current with advancements in gastroenterology and contribute to research initiatives.

Requirements:

• Current Specialist Registration with AHPRA
• Proven experience in diagnosing and treating a range of gastrointestinal conditions.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Availability to commence in February 2025

Benefits:

• Competitive package.
• Support for professional development and continuing education.
• Relocation assistance and comprehensive benefits package.
• Work-life balance with flexible rostering.
• Opportunities for involvement in innovative research and clinical trials.

For further details regarding the position or to schedule a confidential discussion, please contact Anna via email at [email protected].