Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview
The Senior Data Engineer role combines technical expertise with leadership responsibilities. This position involves leading a cross-functional agile delivery team within the Corporate Data Engineering team, ensuring alignment with current work practices, and driving innovation. Additionally, the role contributes to the design, build, and support of the Enterprise Data Platform.

What you’ll be doing

• Advise, guide, and coach team members.

• Provide technical advice and thought and innovation leadership that will inform data product design and business strategy and improve ways of working.

• Collaborate with Data Engineers and Architects to design and implement large-scale analytics platforms, supporting the business in deploying effective data solutions.

• Develop strong relationships with business stakeholders, including the business owner, to understand AGL’s strategy and be a trusted advisor and technology partner.

• Technical Asset Ownership, Performance, and Security Management.

About you

• Proficient in Azure DevOps (VSTS) for CI/CD provisioning, GitHub for source control, and Terraform for infrastructure provisioning.

• Sound industry experience or similar role, with experience in data engineering leadership or leading data delivery teams.

• Experience leading agile delivery teams and designing/building data platforms.

• Strong SQL, data analysis, and ETL/ELT skills.

• Experience with Azure/Microsoft cloud data platforms and exposure to Azure SQL, Azure Synapse, Databricks, Data Lake, Power BI, and Analysis Services.

• Exposure to programming languages like Python and Scala is desirable.

• Ability to develop stakeholder relationships and explain technical concepts to non-technical audiences.

• Passion for leveraging new technologies to enable strategic outcomes and solve complex business problems.

We’d love to see your application, submitted by: Friday, March 22nd, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Vendor and Strategic Initiatives Manager, a newly  created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.

The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.

You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.

Key accountabilities of this role:

• Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage

• Ensuring all change requests are up to date and formally documented with vendors

• Assessing the performance of vendors in line with agreed KPIs/SLAs

• Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations

• Assisting with Negotiating contracts with suppliers

• Ensuring vendor compliance with AGL's policies and standards

• Managing vendor billing and disbursements

• Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams

• Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.

• Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.

• Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.

• Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore

• Use a range of systems and databases to gather information and provide valuable insights.

Qualifications, key skills and experience required:

• Expertise in vendor management, particularly in the telecommunications or energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong Negotiation skills.

• Written and verbal communication: The ability to prepare and present on initiatives.  

• Problem solving skills and ability to define a problem and come up with potential solutions

• Critical thinking – Will need to provide solutions inline with business strategy.

• Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.

• Ability to plan at a strategic and operational level.

• Ability to collate and present meaningful reports at a strategic management level and at an operational level.

• Proficient in Microsoft office Tools.

• Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Credit Affordability and Integrity Manager, internal movement has created full time positions in our Melbourne, Docklands head office for 2 Credit Functional Analysts to join the team.

This role sits within the Credit Affordability and Integrity team whose responsibilities include, (but are not limited to), ownership of the following core functions:

• Internal and external audits

• Compliance uplift

• Response to external regulator/government notices or information requests

• Investigation, resolution, and minimization of wrongful disconnections

• Complaint reduction

• Incident management

• Mandatory government energy efficiency schemes

The Credit Affordability and Integrity team within the Credit & Affordability business unit has functional and strategic responsibility for ensuring AGL’s consumer credit management processes are compliant with relevant internal, regulatory, and legislative frameworks whilst balancing the need to keep overdue accounts to a reasonably low level, prevent bad debts, whilst contributing to the enrichment of our customer's experience with AGL..

What you’ll be doing:

Operational Excellence:

• Analyse incidents and trends to identify improvement opportunities.

• Reduce wrongful disconnections through credit control analysis.

• Provide expert support for inquiries and complaints.

• Improve consumer debt performance.

• Drive debt performance initiatives.

• Contribute to Credit & Affordability targets.

• Innovate credit processes and manage system changes.

Compliance & Risk Management:

• Ensure compliance of credit management processes.

• Reduce Wrongful Disconnections and compliance breaches.

• Deliver timely regulatory performance reporting.

• Respond to compliance notices and audits promptly.

• Collaborate with Credit operations to address performance incidents.

• Minimize customer complaints.

• Gather insights for debt recovery and compliance improvements.

Continuous Improvement:

• Resolve process issues for collection effectiveness and compliance.

• Monitor and correct system process performance.

• Manage change activities and ensure compliance.

• Anticipate and address risks during planning.

• Implement industry best practices for improvement.

• Identify and implement cost-effective process improvements.

Customer, People & Relationships:

• Uphold AGL Values and foster diversity.

• Prioritize health, safety, and environmental standards.

• Build effective business relationships.

• Enhance team engagement.

• Manage frontline issues and improvements.

• Improve Credit complaints and customer experience metrics.

Qualifications, key skills and experience required:

• Proficient in regulatory guidelines and the energy industry.

• Expertise in credit management and collections, particularly in the energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong analytical and reporting abilities with keen attention to detail.

• Excellent written and verbal communication skills.

• Proven experience as a business/operational analyst in similar industries.

• Accuracy and attention to detail, with high verbal communication skills

• Demonstrated success in delivering operational changes.

• Familiarity with process management and understanding of business drivers, especially in utilities.

• Experience in project and/or change management.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview

We have an exciting Business Analyst role in our Operations and Corporate Technology space. You will be responsible for working within the Ops Architecture & Delivery team to deliver value to Australia’s largest energy provider. You will contribute to ‘keeping the lights on’ and be a part of a dynamic team, with a flexible working environment, as we implement technologies transition for Australia’s energy future.  

The role ensures the development of business solutions, process mapping, requirements gathering, operational support guides and project and architecture assistance to enable project/s to be successful. 

What you’ll be doing

• Requirements gathering, business and Service Support Guide development, process mapping & documenting processes.

• Participate in the delivery of various approved business solutions. 

• Ensure business solutions are fit for purpose and align to technology standards/guidelines.

• Assist the transition of business solutions into production.

• Data analysis to identify improvement opportunities and prepare & present dashboards & reports.

About you

• Demonstrated experience working within teams and delivery functions. 

• Demonstrated analytical, problem solving and investigatory skills. 

• Requirements gathering, process mapping and good documentation skills. 

• Interpersonal and stakeholder management skills and the ability to work within constraints.   

• Experience with Power BI and other Reporting platforms would be advantageous. 

We’d love to see your application, submitted by: Monday March 18th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role: 

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

What you will be doing:

• Responsible for the cleanliness and sanitizing of all surfaces
• Keeping floors and work areas clear of hazards and obstruction
• Responsible of the operation of kitchen cleaning equipment

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As the Lead Engineer – Gas and Battery Storage in the Integrated Energy Team, you'll be at the forefront of this renewable energy revolution and be responsible for leading engineers to support the battery storage assets and gas flexible generation assets.  You will be providing discipline-based asset management expertise to ensure asset risks are identified and effectively managed, compliance with statutory and regulatory obligations, and the upkeep of asset plans to maximise asset performance of over asset life cycles.

Join us in our quest to transform the energy landscape and be part of a team that's all about sustainability and renewable energy innovation.

What you’ll be doing:

• Developing and maintaining Renewables Asset Management Plans aligned with Asset Management Strategies and the requirements of the business procedures in accordance with ISO 55000.

• Reviewing asset risks and implementing effective risk management plans with control measures to mitigate risks and ensuring compliance with AGL Asset Management Standards and systems are proactively maintained.

• Sponsoring and conducting asset related investigations including formal Root Cause Analysis investigations and acting as a point of reference and technical approving authority for managing changes in assets.

• Proactively undertaking asset related reviews and testing to ensure compliance with licence obligations.

• Maintaining effective working relationships with Regulatory Agencies by responding in a timely manner to issues with the National Electricity Market (NEM).

• Developing and coaching a small team to ensure core competencies are developed and maintained.

• Leading the way in embedding and delivering to the renewable’s leadership team strategy and expectations.

• Ensuring that all Health, Safety and Environment Systems and goals are communicated and adhered to while meeting AGL’s policies and standards for HSE management.

What you’ll bring:

• Tertiary qualifications preferably in Electrical Engineering as well as a Chartered Professional Engineer with previous power generation experience and an understanding of the NEM and current regulatory environment preferred.

• A strong understanding of asset management principles supported by a qualification in ISO55001 is highly desired coupled with both financial and risk management.

• Experience in effective team leadership including, management skills, coaching, mentoring and strong technical leadership.

• Strong commercial acumen, business planning, change management and process improvement skills as well as analytical and conceptual skills for the effective delivery of projects and contract management.

• Proven interpersonal skills with high quality written and verbal communication skills that can be used across all levels of internal and external stakeholders.

#LI-AM1 #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As the Risk and Compliance Advisor within the Perth Energy team, you will oversee risk and compliance requirements and be a subject matter expert on WA regulatory requirements applicable to Perth Energy.

Join us in our quest to transform the energy landscape and be part of a team that's all about securing AGL’s assets, whilst keeping our people and operations safe.

What you’ll be doing:

• Providing relevant, strategic and actionable regulatory advice to the Perth Energy business units operating in a highly complex regulatory and compliance environment.

• Providing advice and recommendations that are solution orientated and look to maximise business outcomes and supports strategic objectives as well as promoting an effective compliance culture within the business through strong stakeholder networks and proactive support.

• Managing investigations and requests for information by regulatory bodies, as well as researching and critically evaluating options when presented with complex regulatory problems.

• Driving the identification, investigation and resolution of compliance incidents and issues

• Enhancing and delivering an ongoing education program as a preventative control for compliance which includes delivering relevant, useable and tailored education sessions to obligation and control owners, to uplift understanding of key obligations and controls.

What you’ll bring:

• Proven experience within a regulatory or compliance role as well as knowledge of WA energy legislation.

• Ability to work with ambiguity in a complex environment.

• A commercial and strategic attitude towards ensuring regulatory compliance.

• Awareness of best practice developments in regulatory compliance and the ability to drive implementation where appropriate including demonstrated knowledge to help shape and implement future initiatives.

• Excellent presentation, communication (verbal and written) and negotiation skills as well as demonstrated experience of working collaboratively with stakeholders at all levels of business.

#LI-AM1 #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview
This role aims to deliver comprehensive technology solutions for business opportunities.  The role, along with the team, blends business and technical expertise to select and design solutions that advance Integrated Energy's strategic goals.  This role would be working within an architecture group on AGL’s Virtual Power Plant (VPP), an exciting and innovative solution formed by a distributed set of connected solar batteries (and other asset types).  As part of the role, there would also be involvement in and exposure to the technology that supports AGL’s wholesale energy trading operation.

The Architecture team provides thought leadership to identify opportunities for transforming a business capability. We take a structured approach to understand business problems, identify synergies, and create a compelling case for change to invest in technology platforms to provide cost-effective, flexible, and fit-for-purpose solutions.  We combine in-depth knowledge of the energy industry – in particular Distributed Energy and Energy Trading, along with deep technical expertise in Azure cloud-native solutions.

What you’ll be doing

• Designing solutions for various components within the Integrated Energy Technology landscape.

• Ensuring high-quality delivery of solutions for expected business outcomes.

• Implementing solutions correctly and effectively, setting standards and reviewing designs.

• Assessing estimates and solutions from partners and third parties.

• Aligning solutions with business strategy and best practices.

• Contributing to architecture forums and developing standards.

• Driving continuous improvement and suggesting enhancements.

About you

• Proven expertise in solution design and architecture.

• Desirable experience in Wholesale Energy Trading solutions and/or Distributed Energy Resources.

• Demonstrated success in designing and implementing high-quality enterprise solutions.

• Advanced proficiency in MS Azure, encompassing system integration, APIs, and data, with a profound understanding of their enterprise-wide implementation and their role in enhancing delivery efficiency and customer outcomes.

• Highly desirable familiarity and experience with Azure Data Explorer.

• Proficiency in modern software development practices, including microservices and continuous delivery.

We’d love to see your application, submitted by: Sunday March 17th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role:

Are you ready to be part of a dynamic team dedicated to forging a sustainable future for Australians while excelling in one of the nation's most competitive markets? We're on the lookout for an experienced Senior Marketer to spearhead our bold initiatives to drive business performance and growth. If you're a visionary leader with a data-driven approach and a knack for empowering teams to achieve greatness, your search ends here.

This role isn't just a job, it's an opportunity to make a tangible difference, collaborating with like-minded professionals who share your passion for creating a sustainable tomorrow.

The Head of Marketing leads a multifaceted role, overseeing team leadership, strategy execution, and budget management. Working alongside the team your primary focus will be on growth strategies, managing marketing communications, whilst driving engagement and loyalty programs. Beyond this, you'll be at the helm of media planning, streamlining operations, and fostering cross-departmental collaboration to craft seamless, integrated campaigns.

Key Accountabilities:

• Lead the marketing team to cultivate high performance and engagement.

• Achieve commercial targets in line with the marketing strategy.

• Coordinate retention and acquisition strategies for growth across consumer and SME segments.

• Develop comprehensive customer value propositions.

• Create and execute the marketing technology suite roadmap.

• Manage and optimise campaign platforms within AGL’s Martech stack.

• Streamline cross-functional teams to meet acquisition and customer value targets.

• Identify opportunities for data-driven decision-making and predictive analytics.

• Execute customer engagement and loyalty programs to meet portfolio value targets.

• Provide marketing support to C&I and E&I teams and related entities.

About you:

• Demonstrated leadership in managing large marketing teams, fostering high performance and engagement.

• Proven success in achieving strong results within competitive markets.

• Proficient in crafting customer value propositions and innovating offers.

• Skilled in navigating complex regulatory and legal landscapes, with expertise in engaging external stakeholders.

• Experienced in a large, complex listed customer-facing organisations, with the ability to navigate corporate environments effectively.

• Track record of leadership in marketing automation and decision-making.

• Familiarity with big data, predictive analysis, and AI, with the ability to communicate and leverage their potential effectively.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.

• Discounts on energy, telcos and solar plans.

• Participate in Energise - our reward & recognition program.

• Access 20 weeks of paid parental leave for the primary carer.

• Access to an additional week of recharge leave per year.

• Play an active role in our diversity & inclusion initiatives.

• Novated leasing and Electric Vehicle subscriptions.

• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Join us in our mission to drive change and shape a brighter future.

We’d love to see your application, submitted by: 24th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

• We work across Retail, Commercial, Health, Education, Defence, Forensics and more 
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a dynamic internal comms team | grow in the role.
• Newly created role | Hybrid work | Melbourne or Adelaide based.
• Full Time (or Part Time) Perm | Discounts on energy, telcos and solar plans.

A newly created Internal Communications / Content role has become available within our Communications team here at AGL.

You will play an important role in supporting employee communications for AGL’s operational business (Integrated Energy) as well as corporate functions such as Technology and Health, Safety and Wellbeing (HSE), ultimately enhancing employee engagement.

This is a full time or part time (4 days a week) position, based in either Melbourne or Adelaide (Torrens Island).

What you’ll be doing

Reporting to the Senior Manager, Corporate Communications you will:

• Act as a corporate ‘journalist’, identifying, researching and drafting engaging stories for a range of formats, including intranet stories, newsletters and social media.
• Develop engaging internal communication campaign assets to help connect employees to our strategic priorities, with crisp engaging copy and sharp graphic design.
• Develop copy and visual communication in support of thematic employee campaigns, aligning with AGL brand guide.
• Coordinate with communications and business partner stakeholders around scheduling of content.
• Develop engaging, nuanced written and visual communication materials for diverse audiences, including leader briefing packs, fact sheets and digital posters
• Use direct mail and other platforms to analyse and report on the effectiveness of content. Use this analysis to draw insights and inform future content.

About you

What you’ll bring to the table

• Proven experience in corporate communications, in an in-house or agency role.
• Experience developing and implementing internal communication plans, with sound stakeholder engagement skills.
• Outstanding written and verbal communications skills, coupled with excellent attention to detail.
• Experience developing content- graphic design for digital and non-digital environments.
• Experience with Adobe Creative Suite as well as superior Microsoft PowerPoint and Word skills.
• Ability to distil complex concepts into simple, accessible language.
• The ability to work autonomously and as part of a team and effectively manage time and prioritise workload.

We’d love to see your application by COB Monday 18 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role:

Looking for a change in career? Join our team as an Inbound Customer Resolutions Agent and experience the satisfaction of delivering exceptional customer service to help our customers achieve success.

We are looking for people who care about our customers as much as we do. We have multiple Inbound Customer Resolutions Agent roles available with a start date of 2nd April 2024 and 29th April 2024 in our Adelaide Head Office.

As an Inbound Resolutions Agent, you will talk with customers over the phone, assessing our customers' needs to deliver high quality interactions and solutions tailored to each individual situation.

This can include account queries and changes, billing queries, customer complaints, selling to existing and new customers and taking payments.

You will be joining a team of highly driven, fun, and engaged group of contact centre agents who live our values day in and day out and work together to achieve team targets and KPI's.

Our focus is making sure our customers are set up for success. This is the mindset you will bring to every interaction.

Further to this, you can expect:

• A competitive salary of $65,051 +11% Super + a range of discounts & benefits

• A Permanent full-time role working 37.5 hours per week

• Hybrid work arrangements including work-from-home options post-6-month probation on shifts after 11 AM

• Paid, onsite training

• Working hours will be on a rotational basis between 7.30 am – 7.30 pm Monday to Friday and Saturday 7.30 am – 3.30 pm

• Inclusive & diverse culture with a large focus on physical & mental health

• Diversity networks including LGBTQI+, indigenous, women in leadership, disability support & more

• Multiple progression routes within the business

You are:

• Resilient, empathetic and take care in every interaction with your customers and colleagues.

• Passionate about customer service and motivated to achieve the best outcome for our customers.

• A problem solver that gets a thrill out of identifying the root cause and resolving it.

• Eager to learn and apply it effectively when dealing with our customers.

• A great active listener with excellent communication skills - Both written and verbal.

• A team player that is a key contributor to your team's overall success.

• Committed to delivering your best at all times.

• Confident in learning new technologies and systems and navigate computer systems efficiently and accurately.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• A positive work environment where we support each other

• A supportive team leader that wants you to be successful and grow

• Daily touch points with your team leader as well as one on one time each month to talk about career development, opportunities, and overall progress.

• Career Growth, through learning and development programs, leadership programs and through on the job learning.

• Onsite and offsite engagement activities including fully catered Friends and Family days and theme days.

Note: You must have unlimited, full working rights in Australia to Apply

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role:

9 month fixed term contract | Melbourne based

Looking for a change in your career? The Credit and Affordability team are looking for a passionate analyst to join their team. The Credit and Affordability team manages collections for over 4 million of AGLs’ retail customers across our Energy and Telco business’. The purpose of this role is to improve and manage the approach towards operational procedures, quality assurance evaluations, and agent call management.

What you’ll do:

• Lead vendor relationship for process improvement and call management aligned with KPIs.

• Collaborate with internal teams to establish successful campaign frameworks.

• Revise QA program including call monitoring and calibration for better outcomes.

• Implement collection effectiveness scorecards at both holistic and agent levels.

• Engage AGL stakeholder departments for input and expertise.

• Provide oversight for vendor activity to achieve collection goals.

About you:

• Previous demonstrated experience within a Credit and Collections environment

• Possess strong analytical skills with the ability to gather, interpret and analyse information

• Strong stakeholder and vendor management skills

• Demonstrated understanding of an inbound and outbound credit and collections operations environment

• Possess the ability to coach and educate various business units and teams

• Excellent communication and written skills

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.

• Discounts on energy, telcos and solar plans.

• Play an active role in our diversity & inclusion initiatives.

*Benefits may change over time and vary based on role type and location.

We would like to see your application submitted by 14th March 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role:

As the Senior Originator for Power, Environmental and Carbon, you will be responsible for leading the negotiation of both long term and short term commercial agreements. These transactions will align with AGL’s wholesale portfolio value and risk management objectives and contribute to our Climate Transition Action Plan. Origination combines a broad range of skills across business development, negotiation, commercial, project development, corporate finance and critical analysis of market dynamics.

What you’ll be doing:

• Originating contracting opportunities to fulfill AGL’s strategic objectives to transition to a low carbon portfolio
• Lead complex and bespoke negotiations, document transactions and implementation of commercial arrangements. Typical transactions will range from $30m to $200m.  Transactions will cover power purchase agreements, offtake agreements, energy storage agreements, carbon agreements, and complex customer sales contracts,
• Managing relationships with market participants, customers, project developers and market operators
• Providing guidance to other teams within Integrated Energy, Environmental Energy Trading Team, Power Trading and Treasury Risk, Corporate Development and Finance
• Develop business cases to support transactions with the support of the analytical team, working with a wide range of internal stakeholders to bring deals to fruition
• Managing supply agreements existing in the portfolio, including establishing processes to enforce contract specifications and resolve conflict where breaches or non-compliance occur.
• Identify and develop opportunities for AGL to expand its activities in existing markets

About You:

You will ideally have an existing network of strong relationships and a deep understanding of the wholesale energy market and contracting arrangements through your extensive experience in the commercial sector.

What you’ll bring to the table:

• Tertiary qualifications in Law, Finance, Engineering or another quantitative discipline
• Experience leading large complex negotiations in the wholesale energy market and/or carbon markets
• The ability to build and maintain strong internal and external relationships at all levels
• Experience developing strategies to balance risk and return and reduce procurement costs
• The ability to understand complex analytical concepts
• Highly skilled negotiator, with advanced communication, interpersonal, and influencing skills
• Advanced knowledge and experience in the wholesale power market and risk management
• Extensive complex contract negotiation and contract management experience

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work
• Discounts on energy, telcos and solar plans
• Participate in Energise - our reward & recognition program
• Access 20 weeks of paid parental leave for the primary carer
• Access to an additional week of recharge leave per year
• Play an active role in our diversity & inclusion initiatives
• Novated leasing and Electric Vehicle subscriptions
• Access to study assistance, AGL’s share purchase plan and insurance deals

*Benefits may change over time and vary based on role type and location.

We’d love to see your application, submitted by Thursday 14th March.

#LI-Hybrid #LI-NG1

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role:

As the Carbon Originator, you will be responsible for leading the negotiation of both long term and short term commercial agreements for carbon. Support may be required occasionally with renewables and energy storage transactions. These transactions will align with AGL’s wholesale portfolio value and risk management objectives and contribute to our Climate Transition Action Plan. Origination combines a broad range of skills across business development, negotiation, commercial, project development, corporate finance and critical analysis of market dynamics.

What you’ll be doing:

• Originating short and long term carbon offset opportunities to fulfill AGL’s strategic objectives to transition to a low carbon portfolio
• Lead smaller contract negotiations or assisting the lead negotiator on large transactions relating to carbon offset agreements, wholesale carbon customer sales contracting and a range of other contracting arrangements that will fulfill AGL’s strategic objectives, create value over the long term and manage future portfolio risk
• Managing relationships with market participants, customers, project developers and market operators
• Providing guidance to other teams within Integrated Energy, Environmental Energy Trading Team, Power Trading and Treasury Risk, Corporate Development and Finance in relation to carbon origination activities, including influencing and collaborating across business units
• Lead complex and bespoke negotiations, document transactions and implementation of commercial arrangements. Typical transactions will range from $5m to $75m
• Develop business cases to support transactions with the support of the analytical team
• Managing supply agreements existing in the portfolio, including establishing processes to enforce contract specifications and resolve conflict where breaches or non-compliance occur.
• Identify and develop opportunities for AGL to expand its activities in existing markets
• Support may be required occasionally with power and environmental transactions.

About You:

You will ideally have an existing network of strong relationships and a deep understanding of the carbon markets and contracting arrangements through your extensive experience in the commercial carbon sector.

What you’ll bring to the table:

• Tertiary qualifications in Law, Finance, Engineering or another quantitative discipline
• Experience leading large complex negotiations in the carbon market
• The ability to build and maintain strong internal and external relationships at all levels
• Experience developing strategies to balance risk and return and reduce procurement costs
• The ability to understand complex analytical concepts
• Advanced communication, interpersonal, influencing and negotiation skills
• Advanced knowledge and experience in the carbon market and risk management
• Extensive negotiation, contract development and contract management experience

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work
• Discounts on energy, telcos and solar plans
• Participate in Energise - our reward & recognition program
• Access 20 weeks of paid parental leave for the primary carer
• Access to an additional week of recharge leave per year
• Play an active role in our diversity & inclusion initiatives
• Novated leasing and Electric Vehicle subscriptions
• Access to study assistance, AGL’s share purchase plan and insurance deals

*Benefits may change over time and vary based on role type and location.

We’d love to see your application, submitted by Thursday 14th March.

#LI-Hybrid #LI-NG1

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the role

Team Global Express (TGE) are seeking an ambitious and solutions driven Business Development Executive to join our team. This role will have a strong focus on identifying and providing bespoke solutions to national customers in growth industries with dependencies on value added services in both the B2B and B2C environment. It will require you to have an entrepreneurial spirit and vision to create opportunities and have the ability to oversee the rollout of the operational solution. We strive for a culture of service excellence, flexibility in meeting the customer needs and the ability to design bespoke solutions. This provides us with a competitive advantage and enables significant growth opportunities. You’ll be joining a collaborative, inclusive and diverse team that values camaraderie and works seamlessly together. Reporting to a results-driven Manager, you’ll have the space to excel and thrive. Previous sales experience within the transport industry (while not mandatory) will see you stand out.

What you’ll do

• Identify and secure new customers for Team Global Express, targeting major revenue opportunities.
• Implement and monitor a customer relationship framework.
• Establish gap analysis by customer in terms of cross selling opportunities for other GE products and/or GE Group opportunities.
• Prepare and present proposals/bespoke solutions to potential customers.
• Ensure all new customer experience and smooth onboarding process.
• Driving revenue growth to achieve budget. 
• Develop and maintain working relationships with key contacts in the other Team Global Express businesses to uncover and cross-sell bespoke solutions

What you’ll bring

Are you an energetic sales professional with a positive mindset that can hit the ground running? Ideally you will come from the Transport and Logistics industry. Alternatively, if you bring a wealth of business development experience from sectors such as Mining, FMCG or Retail and are eager to transition into Transport and Logistics, this opportunity could be ideal for you. As a proactive self-starter, you’ll embody the spirit of a true hunter, passionate about achieving sales targets while providing excellent customer support. Your analytical skills will come into play as you delve into data to uncover gaps and additional opportunities. A consultative sales approach, being a true team player and a tenacious networking ability will see you succeed in this role. Along with your previous experience as in business development, you will also be;

• Experienced within the Transport and Logistics industry is ideal but not mandatory
• A self-motivated and result-oriented individual.
• Passionate for sourcing new business while creating solutions to our customers. 
• Excellent listener, negotiator and can present with strong verbal and written communication skills.
• A team player, energetic, competitive but supportive of others.
• Experienced with CRM software (e.g., Salesforce)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  
 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

What will a day in this role look like:

• As a Principal Engineer within the team, you will be in involved in managing and delivering local and national projects throughout the whole lifecycle – from front end strategy and planning, to detailed design and delivery.
• Assist in the delivery of projects, across a variety of market sectors, communicating effectively with internal and external stakeholders. Be responsible for mentoring and guiding junior engineers, designers and drafters whilst collaborating across engineering disciplines and groups within AECOM.
• Utilise your extensive Civil Engineering experience to contribute to designs and delivery of projects across a variety of markets.
• Be responsible and accountable for the projects you are working on whilst operating in a client-facing position to enhance AECOM’s presence with existing and new clients. Ensure that quality assurance processes are followed and that projects are delivered on time, on budget and to a high standard.
• Use and develop your project leadership/design management skills and be an influential member of the project team and office culture.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As a Project Manager in the Energy Solution team, you'll be at the forefront of this renewable energy revolution, orchestrating small to medium sized projects for our business customers that harness the power of the sun and sustainable technologies. From sealing the initial deal to celebrating the handover, you'll be driving projects that reduce carbon footprints and create a more sustainable world.

In this role, you won't just meet customer expectations; you'll exceed them by delivering projects that contribute to a brighter future. Join us in our quest to transform the energy landscape, and be part of a team that's all about sustainability and renewable energy innovation. At AGL Energy Solutions, we're not just changing the game; we're changing the planet for the better, one project at a time!

What you’ll be doing:

• Overseeing the safe and successful delivery of Energy Solutions commercial solar projects from sales proposal development to handover in line with budget, schedule, and quality specifications. 

• Overseeing the Customer interface following handover from the Business Development Manager to ensure that AGL’s Customers receive the highest level of professionalism and consistent, authentic communication, and experience an exceptional customer experience.​

• Communicating and negotiating with customers and subcontractors to agree contract terms, variations and developing professional partnerships to minimize delays and inefficiencies at their work sites. 

• Maintaining excellent communication and stakeholder management to enable close working relationships with the internal Projects Team and Approvals Coordinators, Safety Managers, external approval entities and other internal and external stakeholders and staff to successfully deliver energy solutions that meet Customer expectations.

• Managing all aspects of project close-out, including preparation of O&M manuals, completion of STC/LGC documentation, customer invoicing, documentation of lessons learned and system handover and training to the customer.

What you’ll bring:

• Bachelor’s degree in project management, engineering, construction management or related discipline including demonstrated experience as a project management or project engineer.

• Experience working for a major industrial and commercial rooftop solar installation provider and knowledge of national and state regulations and guidelines in Electrical and PV industry will be highly regarded.

• Demonstrated ability to manage third party consultants, and contractors as well as attention to detail and the ability to present and communicate information clearly and accurately is essential.

• Knowledge of the software systems Energy Solutions uses to manage its business (NetSuite, Procore, and 1Breadcrumb), Construction Induction Training, Working at Heights qualifications preferred.

• Demonstrated ability to a culture of health and safety, exceptional stakeholder management capability, including customer focus.

#LI-AM1, #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role:

As the Senior Originator, you will be responsible for leading the negotiation of both long term and short term commercial agreements for gas supply, transportation and storage products and services. Support may be required occasionally with power and environmental transactions. These transactions will align with AGL’s wholesale portfolio value and risk management objectives and contribute to our Climate Transition Action Plan. Origination combines a broad range of skills across business development, negotiation, commercial, project development, corporate finance and critical analysis of market dynamics. Transactions will involved buying and selling of commodities through both physical and derivative agreements, with deal sizes up to $2B and durations of up to 15 years.

What you’ll be doing:

• Originating transactions to manage the physical gas portfolio over the short to medium term
• Lead contract negotiations relating to gas supplies, gas transportation, storage products and various other services
• Managing relationships with major gas producers, haulage / storage operators and market operators
• Providing guidance to other teams within Integrated Energy, Trading and Treasury Risk, Corporate Development and Finance in relation to origination activities, including influencing and collaborating across business units
• Lead complex and bespoke negotiations, document transactions and implementation of commercial arrangements across sale, supply, transport and LNG import (if required). Typical transactions will range from $30m to $1B.
• Develop business cases to support transactions with the support of the analytical team
• Managing supply agreements existing in the portfolio, including establishing processes to enforce contract specifications and resolve conflict where breaches or non-compliance occur.
• Utilise your working knowledge of the industry and provide assessments of future gas supply options and their benefit to the gas portfolio
• Support may be required occasionally with power and carbon transactions.

About You:

You will ideally have an existing network of strong relationships and a deep understanding of the gas markets and contracting arrangements through your extensive experience in the commercial gas sector.

What you’ll bring to the table:

• Tertiary qualifications in Law, Finance, Engineering or another quantitative discipline
• Experience leading large complex negotiations in the gas, LNG and project development
• The ability to build and maintain strong internal and external relationships at all levels
• Experience developing strategies to balance risk and return and reduce procurement costs
• The ability to understand complex analytical concepts
• Advanced communication, interpersonal, influencing and negotiation skills
• Advanced knowledge and experience in the energy and wholesale gas market and risk management
• Extensive negotiation, contract development and contract management experience

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work
• Discounts on energy, telcos and solar plans
• Participate in Energise - our reward & recognition program
• Access 20 weeks of paid parental leave for the primary carer
• Access to an additional week of recharge leave per year
• Play an active role in our diversity & inclusion initiatives
• Novated leasing and Electric Vehicle subscriptions
• Access to study assistance, AGL’s share purchase plan and insurance deals

*Benefits may change over time and vary based on role type and location.

We’d love to see your application, submitted by Wednesday 13 March.

#LI-Hybrid #LI-NG1

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

An exciting opportunity has arisen within our Business Energy Solution space for a Senior Finance Analyst, to be based in our Sydney or Melbourne office.

About the Role:

The Senior Finance Analyst role is instrumental in the build-up of the Budget, Forecast and Plan as well as ensuring all month end, half year and full year accounting and financial reporting requirements are delivered on time with a high standard.

This role will report on financial performance and results, providing analysis on drivers of variances. They will also have a thorough understanding of the business unit(s) they support and they will assist with financial analysis to provoke change and improve the overall performance of the business unit(s).

What you’ll be doing: 

• Provide excellent support to key stakeholders, establishing and maintaining effective relationships, gaining their trust and respect

• Perform the build up and upload of Budget, Forecast and Plan

• Undertake all month end, half year and full year accounting and financial reporting requirements

• Analyse, interpret and correct anomalies across Gross Margin, OPEX and D&A as well as investigate and report on key variances

• Manage progress of capital projects and expenditure

• Provide advice on accounting treatment for various transactions in the business unit(s)

• Provide input into the Board and Management accounts

• Perform other ad hoc requirements upon request in an accurate, efficient and timely manner

What you’ll bring to the table: 

• Tertiary qualification in Accounting, Finance or related business discipline.

• CA/CPA qualifications

• Relevant practical experience in an accounting level role in similar or related businesses.

• Previous experience in gross margin build up and a thorough understanding of working capital and project accounting

• Proven business partnering and influencing skills

• Applied skills in MS Office, particularly Excel and PowerPoint.

• Advanced knowledge and application of an integrated IT financial system, such as SAP.

• Demonstrated superior analytical and conceptual skills.

• Proven experience in handling multiple responsibilities and meeting strict deadlines.

• Professional presentation and interpersonal skills.

• Motivated, self-starter with flexible and collaborative work style.

• Continuous improvement mind set

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group: