As the Technology Cost and Benefits Manager, you will be responsible for evaluating the costs associated with technology initiatives, analysing their benefits, and providing recommendations to ensure cost-effectiveness and maximum value for Technology and the organisation.

Additionally, you will lead a team to provide operational planning, dependencies management, reporting, financial management, ensuring seamless coordination with the broader Technology deliverables.

The role involves collaborating with cross-functional teams, financial stakeholders, and technology leaders to drive informed decision-making in technology investments. It also involves establishing and upholding a comprehensive Value Management Framework to assess, track and optimise the value derived from technology investments and spend.
 

Key Accountabilities:

• Establish and uphold a comprehensive Value Management Framework to assess and optimise the value derived from technology investments and spend.
• Actively manage the enterprise value management framework with focus on ensuring all work to be delivered by Technology has a clear outcome and measurable benefit and realisation plan defined, signed off by Sponsor and Business Owner, planned for with Finance and then is frequently tracked and reported on. Provision of actionable insights will be key as these will feed through to Steering Committees
• Drive business management practices within our Technology teams
• Ensure alignment with the overarching Technology strategy and contribute to the budget planning process.
• Develop input for internal and external reporting; material for tenders, contractual review summaries, scheduling and minuting agreed governance meetings.
• Assure delivery of maximum value within budget and with minimum risk while quickly responding to changing business needs and demand across the portfolio. Strategic cost management across the total Technology portfolio and insightful reporting to Leadership Team required.
• Drive business impact through creation of new Commercial Management tools/processes (or optimisation and automation of existing ones) that solve for team-wide pain points and opportunities.
• Set up best practice frameworks for governance, risk identification & management, vendor management, value management, strategic planning & reporting.
• Develop and maintain Technology Dashboard to measure operational effectiveness and impact. Co-ordinate input for Board and external reporting as required.
• Direct adoption of vendor management best practices – managing key inputs for strategic vendor meetings directly.
• Manage and optimise the current budgeting process & BAU business management – Supporting SoWs, BAU reporting, contracts, invoices
• Drive structured approach to managing cost-to-income (cost base diligence) improvements across Technology Delivery, working with Platform Leads to set, track and report benefits ( cost reduction and avoidance). Maintain refreshed TCO profiles.
• Active participation and ownership of strategic focus areas covering workforce management, operating model, vendor management, technology obsolescence & simplification and technology acceleration.
• Lead and coach team to provide consistency in process, service and stakeholder support through process.
• Drive the annual strategic budget setting process for Technology Delivery – with input from broader Technology Leadership Team, ensuring strong alignment across strategy-> budget->delivery goals with focus on what is required to deliver and impacts of change.

What you’ll do

• Develop and maintain in depth understanding of the Commercial segment’s processes, systems, technologies, data, customers, consumers, partners.

• Act as the primary local security contact / advisor for key stakeholders within the Commercial segment.

• Advise Security Leadership in decision making for and affecting the Commercial segment.

• Analyse and manage security compliance requirements based on industry standards, national and international regulatory framework and internal policy framework.

• Proactively identify non-conformities and areas of potential improvement and facilitate development of pragmatic solutions to address issues, utilizing the security assessments and observations processes.

• Engage with clients and customers as needed to assist the business to achieve its objectives with pre and post sales activities (e.g. explain our security program, support external audits, support bids/RFP process, assist in customer communication of security incident, etc).

• Participate in BU related conferences, client facing engagement, industry forums to represent the Security program.

• Provide regular and timely reporting on the status of information security across the Commercial segment.

What experience you need 

• 5+ years experience within the security industry.

• Bachelor’s degree or an equivalent combination of education and experience required.

• Strong communication and presentation skills demonstrated by your experience in presenting and communicating at all levels within the organization and senior management. An ability to translate complex technical security concepts into business-friendly communications, especially covering cloud usage.

• Ability to independently influence others in order to achieve objectives.

• Ability to work collaboratively within a team as well as independently and autonomously, and engage stakeholders as required, to own and carry on end-to-end projects and initiatives.

• Strong ability to build and maintain trusting relationships with internal and external customers and

• always demonstrate good judgment, integrity and actively collaborates and commits to the success of others.

• Knowledge and experience of Information Security Risk and Security governance.

• A solid understanding of security best practices and international standards such as ISO2700 and PCI DSS and NIST.

• Demonstrable experience of driving operational implementation of policies and processes.  

  What could set you apart

• Previous experience as a Business Information Security Officer (BISO).

• Experience working in a matrix environment with globally diverse team members.

• Experience with Google Cloud (GCP).

• Previous experience working with external clients.

• Experience participating in IT Security audits, working with auditors..

• Experience obtaining or maintaining compliance certifications such as SOC2, PCI, ISO 27001.

• Understanding of cyber risks in the banking/ financial services sector.

• CISM, CISSP or related certification is a strong plus.

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