Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.
About this opportunity
We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.
In this newly created opportunity with accountability for the WA region you will provide oversight and drive consistent implementation of the Health, Safety and Environmental systems to ensure the organisation meets its legal and ethical obligations.
As WHSE Manager you will ensure systems and process are in place that focus on risk management and risk mitigation and be a part of a national WHSE team providing  support and controls to our sites.
The position is expected to provide a connection between the Site, Divisional and ... Click here to view more detail / apply for WHSE Manager WA

A bit about us SILK Laser Clinics Australia stands as the destination for Laser, Skin, Injectables, and Body treatments. A proud part of the Wesfarmers' Medi-Aesthetics Group, our esteemed portfolio includes renowned brands such as Australian Skin Clinics and Eden Laser Clinics.
Our reputation in the aesthetics industry is built on a foundation of exceptional service and enduring results. Operating across a network of over 140 clinics in Australia and New Zealand, we are dedicated to integrating cutting-edge technology, comprehensive education, and the highest standard of service and results.
Heres a bit about the role
We are looking for our next champion Clinic Manager to lead a team of highly passionate laser & skin therapists and cosmetic injectors.  The role involves driving Clinic sales performance, coaching team members, and setting a high standard through hands-on interactions with clients. As a
... Click here to view more detail / apply for Clinic Manager | Bunbury

Club Lime | Gym & Recreational, Health & Leisure, Management, Sport/Recreation


Closing date: 20/12/



THE OPPORTUNITY
Viva Leisure parent company to Club Lime one of Australias leading fitness companies are looking for a new Club Manager to join the team on a full-timebasis in Gregory Hills! Our mission is to connect health and fitness to as many people as possible and we aim to provide our members with affordable, accessible and awesome facilities. 
Founded in , Viva Leisure operates fitness clubs within the health and leisure industry. We have a trajectory of growth as the largest independent health club operator in Australia and are the first fitness facility operator to list on the Australian Securities Exchange.
This role is more than just a Club Manager and provides exceptional leadership, management and passion for health and well-being to all members and employees

... Click here to view more detail / apply for Club Manager ? Gregory Hills

Nurture. Grow. Thrive.
Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.
About the role  
The State Advisory Services Manager plays a crucial role in shaping and executing our Agronomy and Livestock Production strategy in Western Australia. This position is responsible for guiding and training our network of Agronomists and Livestock Production Advisors, ensuring they have the technical expertise needed ... Click here to view more detail / apply for State Advisory Services Manager

Employment Type:  Permanent (Full Time)







Business Area:  Operations & Commercial







Division:  Operations







Location:  Thallon, Queensland, AU











GrainCorp connects more than 10,000 grain growers with local and international customers via Australias largest silo network, with a storage capacity of over 20 million tonnes, seven bulk port elevators and two specialty port terminals. Innovation, integration and partnership are the foundations on which we are growing into our second century with customers at the heart of all that we do. About the role As our Thallon Assistant Site Manager,





... Click here to view more detail / apply for Assistant Site Manager ? Thallon

Challenge yourself and take the next step in your commercial career
Partner across a diverse range of industries within the retail sector
Permanent full-time role based at Mascot Campus

Qantas Loyalty is a high-performing      business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include a number of businesses such as Qantas Money, Qantas Insurance, Qantas Hotels & Holidays and Qantas Wine.
The Commercial Account Manager will be responsible for managing a portfolio of existing coalition partners with a focus on retail partners across a diverse range of industries to derive maximum value from existing partners and identify and secure new partners that deliver business and member objectives.  ... Click here to view more detail / apply for Commercial Account Manager

The Company   This food processing business with many product categories is going through a significant period of change due to strong growth. Focussed on driving efficiencies through people, systems and process this is an opportunity to be at the forefront of their evolution.  This role will also be part of the management team and critical to the businesses success into the future.
The Role
Reporting to ANZ Operations Director, you will have responsibility across a nation footprint of manufacturing sites, overseeing and guiding all engineering activities including:  

Capital deployment, process improvement, and systems development to meet the businesses objectives.
Optimise the utilisation of capital and materials to achieve objectives.
Stay up to date on industry developments that could benefit the efficient and safe operation of manufacturing processes.
Your role will be pivotal in guiding all areas of the reliability functions

... Click here to view more detail / apply for National Reliability Manager

Joining this team means becoming part of a company that values excellence, team spirit, and fan engagement. Committed to fostering a collaborative and inclusive work culture, the business offers an exciting opportunity to work in one of Perth's premier venues, driving retail innovation and delivering exceptional fan experiences.
The organisation is an Australian-owned company with a rich history, evolving from a bar accessories business in to a leading name in licensed apparel and accessories. Representing over 50 globally recognised brands, the company takes pride in its diverse range of high-quality products.
Mission Statement To have pride and passion in our company and brands in pursuit of being the best we can. The business is an equal opportunity employer, proudly supporting workplace diversity.
About the Role
Our Client is seeking a results-driven Events Venue Manager to oversee and optimise retail operations at the Optus Stadium Store.
... Click here to view more detail / apply for Venue Event Manager

Meet with the team
The Customer Success team is a critical component to our revenue growth and culture at Meltwater. Every member of the team embodies our core values, extreme ownership, continuous development, fun, number 1, and respect. We drive tremendous business value by building deep customer relationships, delivering obvious impact, and ultimately expanding customer accounts across our breadth of products and building passionate customer advocates.

What We’re Looking For:
Are you an attentive Senior Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.

Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.

Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.

What You'll Do:
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

What You'll Bring:
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
A minimum of 4 - 6 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
Ability to develop effective account plans and strategies aligned with customer goals.
A proactive approach to identifying and driving expansion opportunities within accounts.
Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in [Language] and English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.

What We Offer:
Enjoy flexible paid time off options for enhanced work-life balance.
Gym & wellness allowance through our partnership with ClassPass.
Community Outreach Days get involved & undertake charity work or volunteer as paid days off, based on employee tenure.
Car Lease Benefit partnered with Autopia, the perk of novated leasing, a tax-effective way to own and run a car.
Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Salary 102000 - 117000 plus OTE

Where You'll Work:
Level 9/50 Carrington St, Sydney NSW 2000, Australia
Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

About this role
About I-MED Radiology Network
I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.
Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics. Our extensive teleradiology operation supports over 2 million patients annually, providing 24/7 radiology reporting across Australia and New Zealand through I-TeleRAD, and expanding into the US with the acquisition of StatRad.
At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in
... Click here to view more detail / apply for Account Manager ? Sydney Central

The Lendlease Development business is currently recruiting for 2 Development Managers to join our origination team . B ased at our Sydney head office, you will play a key role in supporting origination of potential development opportunities .  


In this role, you will be responsible for identifying , evaluating and acquiring potential development sites .   Responsibilities may include :    



Market research and analytics




Site identification and evaluation




Development brief preparation




Commercial assessment of prospective sites




Collaboration with internal and external technical experts and stakeholders



About you:  


You will have a s trong background in Development Management, preferably in the of fice or built apartment space
... Click here to view more detail / apply for Development Manager ? Origination

Work with an Exec and CEO as a trusted advisor
Deliver a complex and challenging capital works program
Supportive culture, flexible working arrangements

The Rural City of Wangaratta prides itself on being a community that is connected, sustainable, and contemporary. We provide our community with diverse opportunities to participate in the arts, sports, and recreation, as well as cultural events and programs that bring them together to connect and celebrate the great place in which we live. Our staff enjoy the regional lifestyle, and the benefits of a community situated within a gourmet food and wine region, with a wide range of outdoor adventure activities, and access to excellent education and health facilities.
Reporting to the Director of Community & Infrastructure, the Manager Infrastructure and Delivery will be expected to demonstrate exemplary leadership attributes, including modeling best practice processes and customer-centricity, that already exist ... Click here to view more detail / apply for Manager Infrastructure & Delivery

Job description
Join a Leading AV Integrator  - Sydney Role! About the Company: This Award Winning,  Audio Visual Integrator with an excellent reputation  in AV / ICT Technology is known for delivering complex AV Integrated Projects with repeat National Clients. An Excellent Working culture & Career Progression is what this firm is known for.
$120k to $125K Super Vehicle allowance 
About the Opportunity:  Join the team as AV   Site Manager to lead the onsite Technicians to execute the delivery of a fantastic AV Integration project in Sydney's CBD. As an AV Professional,  you will have delivered AV / ICT integration projects including Teams Rooms, Boardrooms, Digital Display Technology and the associated Audio, Projectors, Racking, Cabling infrastructure. You will be familiar with the following brands -  Crestron, Cisco, Biamp, Logitech, Q-Sys, Extron, AMX and others. 
Having previously worked as an

... Click here to view more detail / apply for AV Construction ? Site Manager

Are you a professional sales manager with the runs on the board? Here is a fabulous opportunity to reach new heights in your career!
About us
4WD Supacentre is the home of the much-loved brand Adventure Kings, specializing in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and push the boundaries of achievable.
About you
We want someone who is inspirational and is:

Professional in everyway
A Recognized Leader
Responsible and capable to drive sales
Accountable and able to manage and inspire a sales team
Capable of Upsells and Cross Sells
a team player who will help the team achieve its sales targets
able to identify the opportunities for improvement within the store
Able to work Wednesday ? Sunday Shifts
... Click here to view more detail / apply for Sales Manager ? Geraldton

Port Macquarie, Australia





Reference:




About the Role We are looking for an enthusiastic and results-oriented Business Development Manager to join Dementia and Aged Care Services and help expand our Home Care Services in the Port Macquarie region. Our prime location on Horton Street provides an excellent platform for growth. In collaboration with our NSW State Manager, CFO, and HR Manager, you will develop and implement a strategic plan focused on both operational and staffing expansion. Your key responsibilities will include attending networking events, proactively engaging with potential stakeholders, following up on inquiries, and generating new leads. You will also evaluate and enhance our current Home Care systems, including the CRM and related processes, ensuring they align with our growth objectives, particularly in workforce development for service delivery. This is a fixed-term position for 12 months, offering flexibility to work either full-time


... Click here to view more detail / apply for Business Development Manager

MGM, a family-owned business with a rich 65-year history in the bulk haulage industry, is a name you can trust. Our long-standing reputation and commitment to excellence and safety make us a secure and stable choice. We serve mining companies that require bulk haulage, storage, ship loading, and stockpile management services. The company employs over 550 people.
We are seeking an experienced executive with a proven track record in health, safety, environment, and compliance (HSEC) sectors to lead and implement key initiatives. The ideal candidate should have a minimum of five years of experience in a similar role, with a strong understanding of managing organisational systems, processes, procedures, and programs.  
Reporting to the CEO and an important member of the leadership team, you will work to develop the HSEC strategy further to be aligned with key business objectives and lead its implementation. Through coaching, guidance,


... Click here to view more detail / apply for General Manager HSEC

31st October,
Brand Manager Dermatology    DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Arrotex Pharmaceuticals is the largest and most diverse pharmaceutical company in Australia. Our vision is to be the most trusted provider of affordable and quality healthcare products and services to deliver a better quality of life for Australians. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.      About the Role: Our Dermatology marketing team is expanding and seeking an experienced Senior Brand Manager. In this role, youll work closely with the Senior Brand Manager - Dermatology
... Click here to view more detail / apply for Brand Manager ? Dermatology

Business Name: Pizza Aveley Pty Ltd ATF PGN Family Trust 3

ABN: 66318219821

Job Summary:
The Restaurant/Cafe Manager for the dine-in restaurants -Sinatra Pizza & Café—located In East Victoria Park ,WA, will play a critical role in managing the Restaurant Operations and taking control of the Restaurant by performing the managerial duties required by the organisation.

Job Salary: $70000-$75000 Plus Super

Position: Fulltime

Location: 969 a Albany Highway East Victoria Park WA 6101

Qualification Required: Minimum Diploma level qualification in Management.

Experience Required: Minimum 2 years of Experience as a Restaurant or Cafe Manager

Job Duties and Responsibilities:

>Ensure high-quality customer service standards are met to enhance customer satisfaction by resolving customer complaints professionally and promptly.

>Recruit, train, and develop Sinatra Pizza and café staff to ensure efficient operations and service consistency.

>Create and manage staff rosters to maintain adequate coverage and balance labor costs.

>Coordinate with chefs and baristas on menu development and seasonal offerings aligned with customer preferences.

>Monitor stock levels and place orders to ensure the availability of required ingredients and supplies.

>Manage food and beverage costs by minimising waste, controlling portion sizes, and sourcing cost-effective suppliers.

>Develop and monitor the café’s budget, ensuring expenditures align with financial goals.

>Track daily sales, monitor revenue trends, and set targets for staff to optimise profitability.

>Oversee cash handling and daily reconciliation processes to maintain financial accuracy and security.

>Ensure compliance with health and safety regulations, including food handling and sanitation standards.

>Enforce cleanliness and hygiene protocols across dining, kitchen, and storage areas.

>Plan and implement promotional activities, events, and specials to attract new customers and increase foot traffic.

>Engage with the local community and foster customer loyalty through targeted marketing and social media.

>Manage customer loyalty programs to encourage repeat visits and build a loyal customer base.

>Analyse and optimise daily operational processes to improve efficiency and reduce costs.

>Adopt industry best practices for service delivery, inventory management, and staff coordination.

Our client, an ASX listed producing gold company is opening a new operation. They are currently seeking a Technical Services Manager to lead this operation.
Requirements:

Tertiary Qualification in Mining Engineering;
Knowledge pf various mining methods with demonstrated success in leading a professional team;
WA First Class Mine Managers Certification;
Competent using mine planning and design software - in particular Deswik CAD, Scheduler or Ventsim.






Position Duties:

Management of production, geotechnical, ventilation and projects teams ensuring timely delivery of function outcomes to achieve the mine plan;
Manage and review all technical projects across the operation to ensure they are managed adequately, meeting statutory requirements and standards inline wih the business strategies;
Monitoring and enacting plans to improve daily performance of the mine;
Propose, design and execute practical



... Click here to view more detail / apply for Technical Services Manager

20th November,

Exciting opportunity to be a part of our newest property at UniLodge Kensington, NSW
Permanent full time position, across a Monday to Friday roster
Leadership and strategic responsibilities including leading a small team
Join a team that encourages professional growth and development
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
  
What role will you play
  
As the
... Click here to view more detail / apply for Property Manager ? Operations

Suit analyst with project management experience, materials management (Inventory Management & optimisation) experience
SAP and Excel experience required
Skills Required:
- Demonstrated experience managing voice of customer expectations
- A background in Materials Management, Project Management and/or Engineering
- Understanding and experience in Supply Chain Processes and Systems
- Demonstrated experience with Inventory Analytics, Strategy
- Demonstrated commitment to Health, Safety and the Environment, Charter Values and inclusive culture.
- Support ongoing sustainment of BHP Operating System Practices through core accountabilities
- Bias to action, with strong organisation al skills and proactive problem solving capability are essential characteristics to succeed in this role.
- Proficient in SAP and Excel essential, experience with MS Project highly beneficial
Position Summary:
The role exists to provide additional support for Operational Readiness Team. The team work closely with the Projects Teams to ... Click here to view more detail / apply for Project Manager ? Operational Readiness

Our Story  Owned and run by the Hemmes family for over 60 years, Merivale began as a fashion house that led Sydney into the swinging sixties for all things music and fashion. With a knack for creativity, The House of Merivale injected a new energy into the theatre of Sydney transforming the brand into what we know now as one of the largest leading hospitality empires in Australia.  The Role As a Brand Manager with Merivale, you will be responsible for driving marketing initiatives within specific portfolios of Merivale business units and venues, including but not limited to the strategy, and end-to-end delivery of all marketing campaigns and initiatives. The role will be a part of the Marketing & Creative department, and report to the Head of Brand Marketing.  Some core





... Click here to view more detail / apply for Brand Manager | Merivale

Our client: A household name reaching millions of Australians. Our client dominates the industry and constantly looking to improve, innovate, and invest in their partnerships with their customers, having a keen interest also in providing a sustainable future.
The role: Reporting to the Director of Internal Audit, the primary goal will be to provide assurance to management on the operation of controls and management of risk through performing audits and reviews. You will be responsible for, but not limited to:
- Understanding the industry and associated risks
- Understanding products/services 
- Reviewing business processes and internal controls processes and compliance with relevant laws, regulations and policies
- Identify weaknesses and work with management team to provide solutions and process improvements
- Preparing and planning for audit reports
- Partnering with the wider business to ensure the Internal Audit Group are assisting with the business's integrity and commitment to prolonged success ... Click here to view more detail / apply for Internal Audit Manager

Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $54.5 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create tomorrow.
The Opportunity
You will make an impact by collaborating  with various teams to drive Dexus?s sustainability strategy, lead sustainability disclosures for listed investors, and implement environmental strategic programs.
Reporting into the General Manager, Environmental & Operational Sustainability, you will lead collaboration with Investor Relations, Corporate Communications, and Finance to prepare public sustainability disclosures, including the Annual Reporting Suite and climate-related disclosures in line with the Australian Sustainability Reporting Standards.
Other responsibilities:

Contribute to the development of environmental sustainability strategy, manage projects, and support the creation of a clear climate strategy and
... Click here to view more detail / apply for Sustainability Manager, Disclosures & Programs

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.