What will you be doing?

• Complete audits of daily revenue and postings, making adjustments where needed
• Collate paperwork and reports for finance and management
• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Front Office Manager and General Manager in a variety of check and balance procedures

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About The Role:

As our Practice Manager you will manage the consulting practice for the implementation of treasury solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

What You Will be Doing:

In this role you will:

• Manage a consulting team and strategy to effectively execute business plans and develop consulting offerings to address market opportunities

• Manage key FIS channel relationships such as sales, relationship management, product management, business unit management and others ensuring continued collaboration to drive results for Practice

• Maintain responsibility for profit and loss of consulting practice including forecasting and managing to revenue and expense targets and communicating business metrics to senior management

• Ensure generated revenue meets or exceeds plan for FIS Consulting Services Business.

• Ensure consulting engagements provide excellent client satisfaction and client loyalty.

• Manage consulting personnel including engagement staffing, staff performance/evaluations, effective communication, career planning and succession planning.

• Collaborate with other Consulting Practice Managers to ensure right resources are working on right work to optimize goals for the entire division based on priorities and demand generated.

• Provide direct sales support throughout entire sales cycle working closely with sales and account management to create and close opportunities including proposal/statement of work development, negotiating pricing, project planning and giving prospect presentations.

• Maintain quality client relationships to gain referrals for new clients

• Nurture relationships, define consulting engagements to support relationship needs and sells the initiative.

• Consult with clients on the most strategic technology projects within a practice area. 

What You Bring:

• A proven Corporate Treasury or Consulting background for large complex multiple industry practices

• At least 7 years’ experience in management ideally in a treasury team or financial services consulting

• Experience of treasury management system implementation and professional services for corporates and/or banking and financial services is preferred

• Broad knowledge of regulatory requirements, financial institution operations, and risk management

• Negotiation skills regarding complex issues and sound experience in relationship management with stakeholders including C Level clients and management

• Adaptable and able to work well under pressure in fast-paced, changing business environments

• Bachelor’s degree in business administration or Finance or the equivalent combination of education, training, or work experience

What We Offer:

A career at FIS is more than just a job. It’s the opportunity to work for a Global Fortune organisation and to change the shape of the future of Fintech. At FIS we offer you:

• An opportunity to make your mark with an industry leader

• A hybrid, flexible and collaborative work environment

• A competitive remuneration package including subsidised medical and personal insurances and an employee share scheme

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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As the ICMS Manager with FHE working on our WestConnex Contract, you will have the overall responsibility to manage and maintain the Integrated Contract Management System (ICMS), lead all project-based Quality, Safety and Environmental (QSE) activities and manage a small team of QSE professionals. This role is business critical to ensure the business remains compliant to legislation in the day-to-day operations for the on-going contracted works with WestConnex.

Reporting to the O&M Manager, you will be responsible for:

• Developing, implementing and maintaining the ICMS within a heavily audited and regulated environment in accordance with the project Deeds and Corporate framework.
• Overall responsibility for the ongoing development, implementation, reporting and auditing of FHE’s quality, safety and environmental management systems.
• Continually drive improvement in the development and implementation of Work, Health & Safety plans, Quality plans and Operational Environmental Management plans.
• Support the projects compliance framework and provide advice on governance and project process implementation relevant to the scope of work.
• Ensuring compliance with environmental, safety and quality legal requirements including waste discharge licences, pollution abatement notices and trade waste agreements
• Identifying areas for improvement on QSE matters and preparing recommendations and business cases accordingly.
• Advising relevant stakeholders on the relevant environmental and WHS legislation, ensuring the ongoing safety education, hazard identification and elimination awareness for all levels of workforce are adhered to.
• Inspecting workplace locations regularly to audit safety procedures and report findings to the O&M Manager.
• Preparing and presenting reports on performance against QSE objectives, issues and programs for management.