Performance Manager

Why is this an exciting opportunity:

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need. We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.  

• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.   

• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team 

• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

We’re excited to be on the lookout for a Performance Manager to join our team, based in Melbourne. Whether you’re a driven Senior Executive ready to take the next step in your career or an experienced Manager seeking a new challenge, we’d love to hear from you.

Publicis Groupe benefits:

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

The transformation you will experience:

The Performance Manager is accountable for managing the digital performance business (search, programmatic, and social) within our individual HX Planning and Activation teams and driving best in class implementation. As a valued member of the team, the Performance Manager is accountable for driving and enhancing our agency culture of Never Standing Still.

Your day to day will look like:

•       Manage the digital performance business within the individual Starcom client team

•       Provide client leadership on digital performance strategy, partnerships and tech opportunities

•       Develop and grow relationships with clients and client teams through digital performance excellence

•       Work cohesively as HX Partnerships for integrated media solutions for clients

•       Meet or surpass client digital performance targets

•       Oversee the completion and optimisation of biddable programs and campaigns

What you’re looking for:

•  A strong team with a supportive and collaborative culture
• Partnering with a client who is open to being challenged and working progressively
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role:

•       Minimum 3-5 years’ experience across search and/or social and/or programmatic

•       Proven aptitude to exceed client and campaign objectives

•       Performance media team management experience

•       Experience in working with ad technology, data and media partners

•       Mastery display/social/mobile/video and search platforms

•       Thorough knowledge of search & programmatic bid management tools e.g. DV360, SA360, Verizon Media, Trade Desk, Brand Networks

•       Top line knowledge of Industry monitoring systems e.g. Hitwise, Adthena, SimilarWeb

•       Aptitude to both assist digital managers and mentor account coordinators

What we’re looking for is:

•       Attention to detail that is second to none

•       Able to provide solutions and think outside of the box

•       A collaborative team member who thrives in working with others

•       A true professional with strong time management and the aptitude to juggle multiple priorities

•       Strong organisation experience with a love for being one step ahead

•       Has a curious nature with a willingness for continuous learning and fearless growth

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

• New role – 2 year fixed term contract working closely with the People & Culture Group
• Experience in HR/People function highly desirable - e.g. workplace health and safety, employee relations, culture risk management, talent risk management
• Linkedin top 5 places to work
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As Risk Manager you will be reporting to Head of Risk, Strategic & Corporate Affairs Group, while working closely with the People & Culture business unit in a Line 1 Risk Management role to identify risk and improve the control environment, provide assurances that our internal and external operations are conducted in line with our risk appetite; identify opportunities for delivering improved service and providing subject matter expertise to the broader Rest business where required. You are committed to identifying potential risk & ensuring appropriate controls are put in place. You will be focusing on reducing risk exposure while improving the effectiveness of key processes and controls.

• The key responsibility is to assist with the day-to-day management and oversight of the P&C business and ensure relevant regulatory and compliance requirements are satisfied by implementing the Risk Management Framework.
• Ensuring a sound control environment is maintained as part of BAU and change business activities in support of the Super Simple Strategy.
• Input to design and testing of appropriate controls and standard operating procedures when needed including enhancement of existing risk monitoring.
• Undertake activities to ensure policies and procedures are appropriately embedded into business operations.
• Monitor risk and perform Control Self-Assessment, identifying any issues / controls gaps and address root cause by improving controls.
• Proactively manage open issues including audit issues and incidents ensuring that the business is on track with remediation and providing timely responses.
• Support end to end processing for all raised incidents, including root cause analysis, systems and reporting, and post review.
• Provide expertise to the P&C team activities in Risk Management and build knowledge in the team to enhance a positive risk culture.
• Preparation of risk materials and content for various risk forums at Rest.
• Preparation of risk content for ELT and RC meetings.

This role reports to the Director, Visa Consumer Marketing and Partnerships AUNZSP and will be a key member of the Visa Marketing Team. A passionate group with a high-performance culture responsible for our brand health and delivering best in class consumer, client and merchant marketing and B2B marketing to drive business growth across Australia, New Zealand and South Pacific (AuNZSP).

Supporting the Senior Director and Director Consumer Marketing and Partnerships, the Senior Media Manager is responsible for developing, implementing, and optimising programmatic and social B2C campaigns across that drive growth for our Visa brand. 

This role will support the expansion of our Media Advisory and Execution capability within our Marketing Services function through selling and executing engagements that help Visa’s clients (Issuers, Merchants, Acquirers, Fintechs) strengthen their business.  

What a Senior Media Manager does at Visa:

• End-to-end campaign management. Plan and implement client campaigns across demand-side platforms (DSPs) such as Google Display & Video 360, The Trade Desk, as well as Google ads that are aligned with client’s campaign brief and KPIs.
• Manage & optimise budgets, establish bidding strategies, and targeting tactics to achieve campaign objectives while maintaining efficiency. The specialist should also be able to recommend platforms for consideration, and set target bids.
• Ensure creative assets provided are compliant with platform guidelines and best practices.
• Vendor management and negotiation (ie SSPs, ad exchanges, data providers) for private exchanges (PMP) programmatic guaranteed (PG)
• Create insightful and actionable reports to increase the effectiveness of client campaigns
• Work closely with Media Agency to ensure successful tracking and delivery of holistic campaigns (with Agency trafficking team).
• Set up in-housing workflows and templates from scratch. Ie work with vendors to set up platforms, establish ad ops process and work logs, automate media plans, reports and establishing timelines
• Contributes to the development of marketing services proposals and the presentation of these to clients
• Contribute to client sell in proposals, presentations and media implementational responses. 
• Partners with the Director, Marketing BPO for the pipeline management, operating expenses and revenue associated with client marketing media projects.

This role provides subject matter expertise across a continuously changing industry for Visa and our clients and will be responsible in delivering solutions to address these changes. 

Why this is important to Visa

Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.  How we get there is using the 4 building blocks of Innovation, Trust, Access and Prosperity to tell the Visa story through how we bring our brand to life. The Senior Manager, Media, Consumer Marketing  & Partnerships will play an integral role in ensuring we are delivering world-class Media outcomes for Visa and our clients, help our clients grow the number of active Visa credentials in market, increase consumer engagement with Visa branded products and help transform the way the world pays.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe