We are looking for a Customer Care Executive to join our Hygine team in Perth on a permanent full-time basis.

This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us -

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.
If you're the Customer Service Superstar we're looking for, and you're looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia. 

About the role 

Join our dynamic team at Sentral as a Sales Executive! Reporting directly to the Head of Sales, you'll play a pivotal role in driving revenue growth by securing new sales and maximizing upselling opportunities within our established territories. Working closely with a collaborative and supportive team, your responsibilities will include:

• Proactively generating new business within your assigned territory;
• Expanding revenue streams from existing clients through strategic upselling initiatives;
• Collaborating with head office to support and execute marketing campaigns;
• Representing Sentral at conferences and networking events to foster industry connections;
• Monitoring and providing valuable insights on emerging trends and needs within schools;
• Identifying areas for improvement and recommending effective strategies for resolution.

About you 

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You are a confident and commercially focused with a passion for sales and building relationships.  You have a natural ability to engage and build rapport with people.  You'll be persuasive and have a strong ability to lead conversations with clients.

You have a passion for technology and may already be in enterprise software/SaaS, CRM solution or FinTech or the Education sector. 

You will also bring: 

• A minimum of 3 years' experience in business development, relationship management, or a related field;
• Previous experience as a teacher or within the education industry is advantageous;
• Exceptional time management abilities and a keen eye for detail;
• The capacity to work autonomously while also contributing effectively within a collaborative team environment;
• Demonstrated empathy and a sincere commitment to enhancing business practices for our clientele;
• A strong drive, ambition, and motivation to achieve success;
• Outstanding written and verbal communication proficiencies.

Please note that you must have  

• Full work rights in Australia  
• Ability to obtain a Working with Children Check  
• Ability to obtain an Australian Federal Police Check  

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Job Title: Human Resources Intern

Role Type: Intern Program

Location: Perth, Australia

About the program

The Intern program provides students with 12 weeks of paid employment, giving you the opportunity to participate in the industry-leading oil and gas projects while acquiring practical skills relevant to your field of study.

We also provide education and training during the program to help cultivate your professional skills within a diverse, inclusive, supportive, and collaborative workplace.

We encourage candidates who self-identify as neurodivergent (Autistic, ADHD, Dyslexia, Dyscalculia, Tourette's, etc.) to apply. The Intern Program is part of a Neurodiversity Inclusion Program and will include accommodations and support throughout.

About the role

During the Intern program, you will work closely with our Industrial Relations team and take part in various exciting projects that will challenge you, help grow your capabilities and add value to the business. You will also have the opportunity to support the broader HR function in business related activities, meetings, and workshops. With cross-functional opportunities, you will increase your business knowledge and be required to collaborate to deliver results. This experience is designed to provide you with an insight into HR and how it brings value to the business.

This role will be based in Chevron’s new building at One The Esplanade.

Eligibility / Requirements

For Human Resources, we encourage applications from motivated and talented university students with individual stream or combination of human resources, psychology, business, commerce, or related disciplines, with a keen interest in the oil and gas industry and advancing the cleaner energy solutions needed for a lower carbon future.

To be eligible for the Chevron Intern Program applicants must be:

• Eligible to legally work and live in Australia permanently.

• In their penultimate or final year of an undergraduate degree or postgraduates.

• Available for a full-time work (Monday to Friday) throughout the duration of employment from 25 November 2024 until 21 February 2025 (with the week of 23 December off work)

• Effective communication skills with strong analytical skills and a focus on teamwork and collaboration.

• Committed to Chevron’s values of diversity and inclusion, integrity and trust, high performance, partnership and protecting people and the environment.

Benefits

• Participate in world-leading energy projects, advance your professional development and begin your career within an inclusive, collaborative and high-performing workplace. 

• A commitment to supporting work-life balance with flexible working arrangements, optional hybrid working model including remote and in-office working, and a compressed working week (nine-day fortnight) where applicable.

• Direct industry experience, gaining exposure through working across Chevron Australia’s world class energy production facilities.

• Opportunities to attend multiple industry learning events to further your HR and energy industry knowledge.

• A competitive remuneration package.

• Health and wellness offerings including fitness classes, gym access and mental health support.

How to apply

Please ensure you attach your current resume (no cover letter required) and a copy of your academic transcript/statement of results to date (unofficial transcripts are acceptable) and click Apply now.

Application dates

Applications for Chevron Australia’s 2024-25 Intern Program is open from 26 February 2024 to 21 March 2024.

We reserve the right to amend or withdraw this posting prior to the advertised closing date.

About us

Chevron is one of the world's leading integrated energy companies and, through its Australian subsidiaries, has been present in Australia for over 70 years.

With the ingenuity and commitment of thousands of workers, Chevron Australia operates the Gorgon and Wheatstone natural gas facilities; manages its equal one-sixth interest in the North West Shelf Venture; operates Australia’s largest onshore oilfield on Barrow Island and is a significant investor in exploration.

Chevron Australia Downstream delivers quality fuel products and services across Australia, operating or supplying a network of more than 360 retail locations, primarily under the Puma & Caltex brands, and an extensive 24-hour hour diesel stop network, as well as depots and seaboard terminals.

Chevron Australia - headquartered in Perth with downstream offices based in Brisbane – is the focal point of some of Chevron’s most exciting projects globally, and our employment opportunities will put you on the frontline to help deliver crucial new energy to the world. We are creating enduring benefits that will help shape the Nation’s economic future and spearhead Australia’s growing importance as a global natural gas supplier.

Diversity, Equity & Inclusion statement

Chevron Australia values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures, and backgrounds, LGBTIQ+ identities, and all age groups to apply.

Energy Transition

Chevron believes we all have a stake in a reliable and affordable energy system and a lower carbon future. This belief drives Chevron's lower carbon ambitions and the actions we take to advance them. At Chevron we’re leveraging the strengths of our talented people and technologies to safely deliver lower carbon energy to a growing world. We aim to lead in lower carbon intensity oil, products and natural gas, and advance new solutions to reduce carbon emissions of major industries. In addition to this, here at Chevron we’re growing our capabilities in renewable fuels, carbon capture, and offsets, hydrogen and other emerging technologies.

Chevron participates in E-Verify in certain locations as required by law.

SGS is seeking a full-time generalist HR Advisor for this 12-month parental leave cover commencing in April with the possibility to extend. This role will be located near Perth Airport and will be a hybrid role working in the office as well as the opportunity to work from home.

Reporting to the Senior Human Resources Business Partner, you will enjoy a true generalist position that includes administering and coordinating a range of HR activities including but certainly not limited to the below:

• Partner with assigned business/s to provide HR support for all stages of the employee lifecycle.
• Provide expert advice and guidance to managers and employees on a variety of ER issues, including performance management, disciplinary actions, grievances, and conflict resolution.
• Conduct investigations into employee complaints and grievances, ensuring fair and consistent outcomes in line with company policies and relevant legislation.
• Develop, review, and update HR policies and procedures to reflect best practices and legislative requirements.
• Assist with the delivery of training and workshops to managers and employees on relevant HR policies, procedures, and legislative changes.
• Lead and support HR projects throughout the year aimed at improving processes, enhancing employee experience, and driving organizational effectiveness.
• Manage reporting and compliance activities with precision and expertise

About the Opportunity

We are currently seeking a proactive and experienced Executive Assistant to support our Executive Director Impact Missions, based in our iconic Swan River offices beneath Kings Park.

You will actively contribute to a high-performing team and drive impact by working productively and efficiently, collaborating closely with other Focus & Enabler areas and Corporate Services as part of our matrix structure and championing our One Minderoo Culture. 

Your day to day will include:

• Management of EDs emails, ensuring volume is kept manageable, emails prioritised and tasks delegated accordingly. 
• Investigation and follow up of matters on behalf of the ED and where required, making decisions in their absence.
• Diary management utilising high levels of discretion and judgement to prioritise the ED’s commitments and resolving conflicts in a rapidly changing environment.
• Planning and coordination of often complex interstate and international travel arrangements booked well in advance to capitalise on cost savings and maximise time.
• Timely processing of financial transactions – Purchase requisition, purchase order, MediusFlow and FlexiPurchase.

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, lodge and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Human Resource Coordinator to join the team on a permanent full-time basis. This is an office based opportunity working Monday to Friday with the flexibility to work from home on Fridays!

A valued member of the HR Operations team this is an opportunity to develop your HR career in a fast paced, challenging industry and work with a collaborative and supportive HR team.

Reporting to the Human Resource Manager, this role will provide support and assistance with the administration of the day-to-day operations of HR functions and duties. You will assist in the areas of recruitment, onboarding, learning and development, performance management, and general HR administration. You will establish and maintain high quality and timely work flow of the HR administration and coordination to enable effective performance of a wide range of HR functions, ensuring a high level of service to the team and the Outback Spirit business whilst maintaining complete confidentiality.

We can guarantee that no two days will be the same!

Key responsibilities

• Assist and support the recruitment and talent acquisition process by writing compelling job ads, advertising, reviewing and shortlisting candidates, conduct initial phone screening interviews and general candidate communications;
• Prepare contracts of employment and employment related correspondence;
• Ensure new starter documents for setting up new employees is complete and accurate;
• Provide guidance and support to leaders on onboarding and induction programs for new employees;
• Oversee probationary period reviews including audits, reminders and confirmations;
• Support leaders and employees with HR related queries in a supportive and timely manner;
• Work closely with the wider HR Team to support the businesses and collaboratively drive key HR initiatives/projects;
• Provide general support on a range of administrative and operational matters to ensure the effective running of HR;
• Provide key metric and general reporting to the Leadership team;
• Coordination and record keeping for key employee dates.

THE CANDIDATE

To be successful in this position you will have a flexible approach to day to day tasks while proactively meeting expected deadlines. You will be process-driven and able to operate calmly under pressure, whilst assisting the leadership team with making informed decisions and balance multiple competing priorities. You will be a self-motivated team player with a demonstrated positive "can-do" attitude with superior demonstrated skills in communication and organisation. You will love engaging with people and place huge value on showing empathy and kindness, even through the tough stuff.

You will be someone who is known for their:

• Analytical thinking with the ability to foresee effective solutions;
• Intermediate to advanced experience using multiple software systems & the Microsoft Suite;
• Faultless attention to detail;
• Persistence and resilient attitude;
• Impeccable personal integrity and pride;
• Proactive attitude towards tasks with ability to forward think;
• Problem solving and adaptable thinking strategies;
• Efficient, consistent, and professional through their work;
• An outstanding role model for other team members;
• Ability to thrive in an autonomous environment with strong self-motivation.

The successful candidate will have/be:

• Prior HR administration/coordinator experience;
• Experience in HRIS software and working within a HR environment, desirable;
• Strong computer skills with intermediate to advanced literacy in Microsoft Office products;
• Experience working within multiple systems which cross over;
• Experience working in hospitality/tourism business.

This is an amazing opportunity to work within an administrative capacity for a growing tourism business that will reward you well and value your contribution.

• Generous Travel discounts across the Journey Beyond Group;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

HOW TO APPLY

We are currently only accepting applications of those residing in Australia with working rights. If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and disposition then please apply now with a Cover Letter & Resume!

• Leading the kitchen teams across all four kitchens in the Domestic and International Lounges at Perth Airport (Terminals 3&4)
• Working closely with Neil Perry Consultants in order to create luxurious culinary experiences for our passengers.
• Create a welcoming and inclusive  work environment , where your team feel valued.
• Encourage and coach team members as you engage, train, and mentor them, paving the way for everyone's career.

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

You'll rock this role based at the GOAT Novotel Perth Murray Street in the heart of Perth CBD, but that's just the beginning – this gig will also have you working across multiple other lit hotels and restaurants in Hobart and Melbourne as part of our growing portfolio.

What are we all about?

The glory, and have you seen our hotels? But seriously, at Accor, we are all about our guests. We take pride every day in the feedback we receive on our beautiful hotels and our amazing people. Our Digital Marketing Executive is key to keeping the creativity fresh and performance exceeding expectations. Accor is on a mission to be the very best customer service company in Australia. Our people deliver the unforgettable, the amazing, and the exceptional on a human-to-human level. No fakes allowed. And we have so much fun doing it.

What are you all about?

We seek out people who go out of their way to be involved, to make things awesome, and to never accept average. Our people need to show that they support and encourage, take time to listen and act, make time for their people, and take time out to have a laugh as often as possible.

Where's the what's-in-it-for-me?

We don't want to brag, but we get discounts at over 5,300 hotels worldwide, plus attractive rates with partners such as Europcar, private health insurance, and more. On top of that, we offer an attractive salary, a strong focus on development and training and an amazing, experienced, and supportive bunch of people to work with every day.

Enough with the fluff... what's the role?

Our guru of everything digital and pretty is responsible for taking something obvious and making it incredible in a way that drives business into the hotel in screaming droves. You’ll be working across three fantastic hotels including Novotel Perth Murray Street, Mövenpick Hotel Melbourne on Spencer, Mövenpick Hotel Hobart and their food and beverage outlets with exciting brands including Miss Mi and Tesoro. Think creating viral Tiktoks with a witty twists, using data-driven media to give people what they want before they know they want it, and maximizing digital tools to make our hotels and outlets top of mind like an earworm worthy of one-hit-wonders throwback tours lasting decades.

What are we looking for?

"Web is the new canvas," wrote someone super smart and we need someone who gets that and more. Creativity is critical to this role, as is the ability to build relationships and communicate across all mediums. This is an opportunity to be proactive, take ownership and put those creative initiatives you've been thinking about for years, or weeks or seconds into play. Add in, of course, the ability to keep multiple plates spinning above your head at once while communicating vision like Richard Branson.

Do you dream of creating a campaign so amazing you break the internet? If you thought of snapbot before the spectacle spectacular and already pitched a hidden video marketing campaign before people googled “Trevor Noah girlfriend,” then you are all about the stuff we need.

So let's get down to business…

Here’s the deets of some of what you will be up to on the daily:

• Reporting into the Director of Marketing you will assist with developing and implementing end-to-end marketing campaigns, working across multiple hotels and their restaurant outlets.
• Implement the hotel and restaurant’s online marketing strategy, working in collaboration with Accor’s digital agencies, including writing web optimised copy for multiple websites and creating EDMs.
• Managing hotel and restaurant social media channels, including content creation and reporting.
• Proactively identify new digital opportunities and trends.
• Assist with photo and video shoot management and coordination.
• Maintain promotional materials including basic graphic design work.
• Marketing admin – raising POs, reconciling invoices, and assisting with the marketing budget.
• Create briefs for creative teams & external agencies.
• Assisting with PR/media events, sponsorships and influencer collaborations.

And here’s what you need to do it:

• Previous experience in a busy, multi-faceted role of this scope. Strong organizational/time management skills and attention to detail is essential.
• Bachelor's degree in business administration, marketing, communications, or a related field.
• An understanding of or previous experience in the hotel or restaurant industry is preferred, but not essential.
• Proficiency across the Adobe creative suite including Photoshop and InDesign.
• Experience in content creation including basic video editing, with an eye for capturing great photos and video for social media.
• Experience with Content Management Systems and analytics tools (e.g., Adobe Experience Manager/WordPress, Google Analytics).
• Excellent written and verbal communication, MS Office, copywriting, and proofreading skills.
• A firm grasp (keep it clean, people) on various marketing platforms, channels, and best practices, including social, digital, and email marketing.
• Must be a self-starter and able to independently prioritize tasks and meet deadlines.
• Strong analytical skills to analyze metrics and create reports.

Did you read this ad and think of a million ways to make it better? Then you could be just the person for this job! To apply, please submit a resume and cover letter, explaining why this role sounds perfect for you!