Job Description

This position is accountable for the Partner-driven sales success of the region. The overall objective of this role is to achieve or exceed budgeted sales revenues in each financial year. 

WHAT WE WANT YOU TO BRING TO IFS Australia 

 •         You have a passion and intellectual curiosity for technology, solutions, marketing, sales, and service delivery. Your drive comes from the willingness to help IFS and its partners to grow their respective businesses.

•         You have exceptional interpersonal skills. You will know how to form relationships as well as maintain them, be focused on working with cross-functional people as well as being culturally sensitive to those stakeholders.

•         You are assertive, open to feedback, and have the ability to get creative to find ways to work around challenges. You are able to leverage Global Partner Program initiatives to drive local Partner activity with a focus on our target industries.

•         Your role is very collaborative, within a global matrix organisation.  Reporting to the APJMEA Regional Head of Channel Partners with a dotted line to the Market Unit Leader for Australia, you will orchestrate the channel partner and alliance activities within Australia market unit.

DUTIES & RESPONSIBILITIES:

•         Responsible for achieving quarterly & annual financial targets (sales quota).

•         Required to participate in the creation of the channel & partner business plan for assigned territory.

•         Selling of software licenses – net new/installed base with designated territory partners’ sales / pre-sales teams.

•         Recruit and develop new Channel Partners

•         Work with and build on the current Channel Network to drive partners in software license deals.

•         Help partners to develop their IFS delivery and solution practice to add certified consulting delivery strength in the region for IFS customers and prospects

•         Responsible for the overall planning, strategy, direction, and control of all sales activities in the allocated territory; including setting sales strategies & policies; control of the business partners; achievement of agreed sales volumes; and the development of future sales plans. 

•         Responsible for handling escalated partner complaints.

•         Provide sales, technology, and business-related expertise in the engagements

•         Provide leadership through evangelizing the benefits and opportunities of the IFS Partner Program in the market unit

•         Establish contacts and build positive relationships/networks with senior-level decision-makers of the partner organizations and their relevant customer and prospect accounts.

•         Some travel is essential

Qualifications

PRE-REQUISITES:

•       successful track record of sales / direct sales experience in the related industry/reseller markets.

•       excellent English language skills both in writing and verbally.

•       Focus on generating and driving sales independently and through partners.

KEY PERFORMANCE INDICATOR

•       Co-Responsible for Channel sales targets.

•       Pipeline generation with partner marketing teams.

•       Building Partner capability on a focused solution.

•       Advisor to partner on solution selling.

•       Driving Enablement programs for partners across the region

Additional information

KEY COMPETENCIES

• Team Work, Commercial Awareness, Communication, Influencing Others, Customer Orientation, Thoroughness, Self-Confidence, Flexibility, Resilience  
• As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values.

• Permanent, Full time
• $97,099.24 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Supervise the delivery of Resource Recovery Centre services, including gatehouse services, across both Sunbury and Campbellfield facilities, ensuring that the functions and activities are performed in accordance with Hume City Council’s policies and procedures, and best-practice principles, in addition to State and Federal government legislation, policies, regulations and directions.

What you’ll be doing:

• Provide effective leadership and supervision to Resource Recovery Centre group employees, to engage and motivate employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Supervise, lead, and maximise the performance of the Resource Recovery Centre group by participating in in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the Resource Recovery Centre group, including gatehouse services, customer services, recycled good store operations, transfer station operations, and resource recovery ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Contribute to the ongoing process of plant and equipment assessment and replacement in consultation with teams, Coordinator Landfills and Resource Recovery Centres, and Fleet Services
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030.
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the Resource Recovery Centre group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Landfills and Resource Recovery Centres, Manager Waste and Sustainability, other departments, and other agencies.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills, with a proven ability to manage and lead a diverse team of multi-disciplinary staff, preferably in waste, Resource Recovery Centre, or another operational context within a Local Government environment.
• Experience and working knowledge of waste management and operations.
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Sound knowledge of relevant contemporary resource recovery and waste management practice and legislation, including ensuring environmental compliance.
• Understanding of investigation processes reported incidents, hazards and near misses, providing recommendations and implementing improvements and changes.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, environmental management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (experience driving light vehicles off-road/at landfills preferred).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid