THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, lodge and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Human Resource Coordinator to join the team on a permanent full-time basis. This is an office based opportunity working Monday to Friday with the flexibility to work from home on Fridays!

A valued member of the HR Operations team this is an opportunity to develop your HR career in a fast paced, challenging industry and work with a collaborative and supportive HR team.

Reporting to the Human Resource Manager, this role will provide support and assistance with the administration of the day-to-day operations of HR functions and duties. You will assist in the areas of recruitment, onboarding, learning and development, performance management, and general HR administration. You will establish and maintain high quality and timely work flow of the HR administration and coordination to enable effective performance of a wide range of HR functions, ensuring a high level of service to the team and the Outback Spirit business whilst maintaining complete confidentiality.

We can guarantee that no two days will be the same!

Key responsibilities

• Assist and support the recruitment and talent acquisition process by writing compelling job ads, advertising, reviewing and shortlisting candidates, conduct initial phone screening interviews and general candidate communications;
• Prepare contracts of employment and employment related correspondence;
• Ensure new starter documents for setting up new employees is complete and accurate;
• Provide guidance and support to leaders on onboarding and induction programs for new employees;
• Oversee probationary period reviews including audits, reminders and confirmations;
• Support leaders and employees with HR related queries in a supportive and timely manner;
• Work closely with the wider HR Team to support the businesses and collaboratively drive key HR initiatives/projects;
• Provide general support on a range of administrative and operational matters to ensure the effective running of HR;
• Provide key metric and general reporting to the Leadership team;
• Coordination and record keeping for key employee dates.

THE CANDIDATE

To be successful in this position you will have a flexible approach to day to day tasks while proactively meeting expected deadlines. You will be process-driven and able to operate calmly under pressure, whilst assisting the leadership team with making informed decisions and balance multiple competing priorities. You will be a self-motivated team player with a demonstrated positive "can-do" attitude with superior demonstrated skills in communication and organisation. You will love engaging with people and place huge value on showing empathy and kindness, even through the tough stuff.

You will be someone who is known for their:

• Analytical thinking with the ability to foresee effective solutions;
• Intermediate to advanced experience using multiple software systems & the Microsoft Suite;
• Faultless attention to detail;
• Persistence and resilient attitude;
• Impeccable personal integrity and pride;
• Proactive attitude towards tasks with ability to forward think;
• Problem solving and adaptable thinking strategies;
• Efficient, consistent, and professional through their work;
• An outstanding role model for other team members;
• Ability to thrive in an autonomous environment with strong self-motivation.

The successful candidate will have/be:

• Prior HR administration/coordinator experience;
• Experience in HRIS software and working within a HR environment, desirable;
• Strong computer skills with intermediate to advanced literacy in Microsoft Office products;
• Experience working within multiple systems which cross over;
• Experience working in hospitality/tourism business.

This is an amazing opportunity to work within an administrative capacity for a growing tourism business that will reward you well and value your contribution.

• Generous Travel discounts across the Journey Beyond Group;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

HOW TO APPLY

We are currently only accepting applications of those residing in Australia with working rights. If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and disposition then please apply now with a Cover Letter & Resume!

Job Description

General Summary:

The Administrative Associate provides administrative support for the Commercial functions in Australia and New Zealand. This position plays an important role ensuring the effective and efficient maintenance of departmental processes, procedures and programs. Interaction is with internal colleagues as well as external stakeholders including healthcare professionals and vendor agencies. The role requires flexibility and ability to multi-task, working at fast pace on time-sensitive matters while ensuring high attention to detail.

Key Duties and Responsibilities:

• Provide broad support to the Commercial functions, including coordination of day-to-day activities that lead to the completion of projects and tasks
• Manage processes for engagement with external parties (vendors and healthcare professional customers), including contract preparation and execution, vendor set up, service agreement preparation, purchase order requisition, and completing ‘after event’ reconciliation. These processes will be completed in a variety of software systems.
• Coordinate the calendars and schedule meetings for the Commercial functions. Administer key regular meetings (drafting agendas, attending meetings and taking minutes): Marketing Meeting, Sales & Marketing Teleconference, Operational Leadership Team meeting. 
• Manage the purchasing processes for all agreements for vendors and sponsorships. Track fees and invoices against PO and plan in Operational Expenditure tracker. Ensure POs closed out at end of month.
• Coordinate the administration of sponsorships undertaken by the Commercial team. This includes steering through internal approval process and execution with external stakeholders, liaising with internal colleagues for budget documentation, and execution of contracts and after-event reconciliation and documentation. Reporting of value exchange internally and where required, externally.
• Manage logistics for internal and external Sales and Marketing-led events (domestic and international) including cross-functional team meetings, advisory board meetings, educational meetings and local congresses. Sourcing venues, coordinating catering, organising parking, transfers. Provide assistance with staff travel arrangements and expenses.
• Coordinate inventory management of sales materials.
• Liaise with relevant international colleagues to carry out specific functions.

Knowledge and Skills:

• Excellent organisational skills that reflect ability to perform and prioritise multiple tasks with accuracy and attention to detail
• Ability solve problems and find solutions independently
• Proficiency in MS Word, MS Excel, MS Outlook, MS PowerPoint
• Versatile multi-tasker, comfortable in a fast-paced environment working on time-sensitive matters
• Effective interpersonal skills and the ability to build relationships with stakeholders including team-mates, international colleagues in medical and legal functions, external vendors and customers
• Strong written and verbal communication skills and demonstrated high proficiency for correct spelling, grammar, tone and syntax.
• Possess strong integrity and takes initiative to get tasks done, proactively tracks status of projects and solves problems to keep projects moving forward
• Is curious; open to and seeking to learn new things

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Company Information