Be part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business. 

About Us 

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking. 

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures. 

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

As an Administration Assistant with Outback Spirit Tours you will have the opportunity to work in a fast-paced and diverse environment. You will provide daily administrative support to ensure efficient day-to-day operations. Your attention to detail and excellent organisational skills will be paramount in your success in this role.

Responsibilities

• Provide general administrative support such as answering phone calls, and responding to emails
• Assist with freight when required
• Coordination of flights and arranging travel as required
• Coordinate the supply of parts to our lodges
• Assist with maintenance requests and coordinate logistics of contractors/supplies
• Maintain and update company databases, registers and files, ensuring accuracy
• Assist with the implementation of the preventative maintenance programs for lodge assets
• Implement contractual sub-contractor agreements
• Ordering of various items for the lodges such as fuel and equipment
• Prepare and distribute documents, monthly reports, and presentations as required
• Review and document standard operating procedures
• Contribute to the improvement of administrative processes and procedures to enhance efficiency and productivity

• Minimum of 2 years of experience in an administrative role
• Demonstrated experience using computer based Maintenance Management Systems such as MEX
• Working knowledge of maintenance and asset management practices
• Knowledge and ability to implement WHS risk procedures into online applications such as PROTECHT
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and individuals
• Strong organisational skills, with the ability to prioritize tasks and meet deadlines
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Attention to detail and a high level of accuracy in all work
• Flexibility and adaptability in a fast-paced and changing environment
• A positive attitude and a strong desire to contribute to a team

This is an amazing opportunity to work within an administrative capacity for a growing tourism business.

• Generous Travel discounts across the Journey Beyond Group;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, lodge and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Human Resource Coordinator to join the team on a permanent full-time basis. This is an office based opportunity working Monday to Friday with the flexibility to work from home on Fridays!

A valued member of the HR Operations team this is an opportunity to develop your HR career in a fast paced, challenging industry and work with a collaborative and supportive HR team.

Reporting to the Human Resource Manager, this role will provide support and assistance with the administration of the day-to-day operations of HR functions and duties. You will assist in the areas of recruitment, onboarding, learning and development, performance management, and general HR administration. You will establish and maintain high quality and timely work flow of the HR administration and coordination to enable effective performance of a wide range of HR functions, ensuring a high level of service to the team and the Outback Spirit business whilst maintaining complete confidentiality.

We can guarantee that no two days will be the same!

Key responsibilities

• Assist and support the recruitment and talent acquisition process by writing compelling job ads, advertising, reviewing and shortlisting candidates, conduct initial phone screening interviews and general candidate communications;
• Prepare contracts of employment and employment related correspondence;
• Ensure new starter documents for setting up new employees is complete and accurate;
• Provide guidance and support to leaders on onboarding and induction programs for new employees;
• Oversee probationary period reviews including audits, reminders and confirmations;
• Support leaders and employees with HR related queries in a supportive and timely manner;
• Work closely with the wider HR Team to support the businesses and collaboratively drive key HR initiatives/projects;
• Provide general support on a range of administrative and operational matters to ensure the effective running of HR;
• Provide key metric and general reporting to the Leadership team;
• Coordination and record keeping for key employee dates.

THE CANDIDATE

To be successful in this position you will have a flexible approach to day to day tasks while proactively meeting expected deadlines. You will be process-driven and able to operate calmly under pressure, whilst assisting the leadership team with making informed decisions and balance multiple competing priorities. You will be a self-motivated team player with a demonstrated positive "can-do" attitude with superior demonstrated skills in communication and organisation. You will love engaging with people and place huge value on showing empathy and kindness, even through the tough stuff.

You will be someone who is known for their:

• Analytical thinking with the ability to foresee effective solutions;
• Intermediate to advanced experience using multiple software systems & the Microsoft Suite;
• Faultless attention to detail;
• Persistence and resilient attitude;
• Impeccable personal integrity and pride;
• Proactive attitude towards tasks with ability to forward think;
• Problem solving and adaptable thinking strategies;
• Efficient, consistent, and professional through their work;
• An outstanding role model for other team members;
• Ability to thrive in an autonomous environment with strong self-motivation.

The successful candidate will have/be:

• Prior HR administration/coordinator experience;
• Experience in HRIS software and working within a HR environment, desirable;
• Strong computer skills with intermediate to advanced literacy in Microsoft Office products;
• Experience working within multiple systems which cross over;
• Experience working in hospitality/tourism business.

This is an amazing opportunity to work within an administrative capacity for a growing tourism business that will reward you well and value your contribution.

• Generous Travel discounts across the Journey Beyond Group;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

HOW TO APPLY

We are currently only accepting applications of those residing in Australia with working rights. If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and disposition then please apply now with a Cover Letter & Resume!

This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways.

As a custodian of the workplace, you are responsible for:

• Welcoming visitors and providing secure building access
• Maintaining immaculate presentation of lobby and reception areas
• Monitoring and responding to all requests via email, phone or in person
• VIP escort and hosting
• Client Suites and Executive Boardroom support
• Administration, operation and management of the workplace
• Audio Visual and basic IT support
• Meeting room management and set-up
• Ensuring the workplace is presented, maintained and utilised the way it was designed
• Facilities administration and mail / parcel management
• Assisting employees with day-to-day enquiries
• Responding to and implementing changes to the workplace and processes as required
• Inducting new employees into the workplace
• Assisting with visitor arrival, access control and contractor management

Benefits

• Competitive above award salary
• Inclusive and diverse team environment
• Full corporate uniform and dry-cleaning service
• Access to training and development that will take your career to the next level
• Work – Life balance with a Monday to Friday rotating roster 

What you will be doing:

• Lead and supervise Food & Beverage service within the restaurant and bar, to ensure service standards are followed with a friendly, genuine and engaging experience
• Prepare forecasts reports for the restaurant and roster staff accordingly
• Assist the Restaurant Manager and Sommelier in purchasing, stock control and management
• Ensure that standard operating procedures for Food & Beverage outlets are updated and followed
• Assist to build and develop a high performing team by leading and mentoring with a collaborative, motivational and empowering approach

This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways.

As a custodian of the workplace, you are responsible for:

• Welcoming visitors and providing secure building access
• Maintaining immaculate presentation of lobby and reception areas
• Monitoring and responding to all requests via email, phone or in person
• VIP escort and hosting
• Client Suites and Executive Boardroom support
• Administration, operation and management of the workplace
• Audio Visual and basic IT support
• Meeting room management and set-up
• Ensuring the workplace is presented, maintained and utilised the way it was designed
• Facilities administration and mail / parcel management
• Assisting employees with day-to-day enquiries
• Responding to and implementing changes to the workplace and processes as required
• Inducting new employees into the workplace
• Assisting with visitor arrival, access control and contractor management

Benefits

• Competitive above award salary
• Inclusive and diverse team environment
• Full corporate uniform and dry-cleaning service
• Access to training and development that will take your career to the next level
• Work – Life balance with a Monday to Friday rotating roster