ServiceNow is seeking a Senior Advisory Solution Consultant to provide technical sales expertise and partner with a key customer in the banking industry. You will offer product and solution advice during sales pursuits, utilizing world-class technical pre-sales consulting techniques to demonstrate the power, flexibility, and ease of use of the ServiceNow platform.

What You Get to Do in This Role

As a Senior Solution Consultant, you will serve as a technical expert, skilled in positioning and delivering product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

• Understand the business and technical challenges addressed by ServiceNow solutions, including regulations, business drivers, evolving needs, and security considerations.
• Collaborate routinely with C-suite executives.
• Conduct customer interviews, both in-person and remotely, to uncover technology and business needs.
• Support sales teams in qualifying enterprise customer needs.
• Lead discussions to define customers' business objectives that ServiceNow can address, focusing on value rather than product features.
• Provide mentorship and training to colleagues.
• Support and occasionally lead regional marketing events such as user conferences, trade shows, and webinars.
• Deliver tailored product demonstrations for prospects and customers, onsite or via video conference.
• Develop demo scripts, scenarios, and maintain demonstration environments.
• Act as a consultative guide by offering best practices for designing solutions using the ServiceNow platform.
• Respond to Requests for Information (RFIs) and Requests for Proposals (RFPs).
• Stay current on product releases and competitive analyses to effectively position ServiceNow solutions.
• Partner with Sales and Professional Services teams to ensure smooth customer transitions during deployments.
• Represent ServiceNow as a subject matter expert at executive briefings and marketing events.

Base + Commissions paid monthly. Top Performers on 100k plus!

Seeking OUTBOUND call centre sales superstars! 

Working within the Lifebroker business unit through our General Advice model, we provide the information & comparisons necessary for our customers to make an informed decision to solve their insurance needs.

Offering a range of products across 5 of Australia’s top insurers, there’s always something to suit everyone.

Key Responsibilities: 

• Working within the Outbound sales team to achieve monthly sales targets.
• Facilitate phone & online enquiries, providing a positive experience for all.
• Contact, guide customers through their life insurance options with expertise. 
• Educate clients about the available insurance products, to help each client gain a full understanding of their options.
• Responsible to achieve monthly targets. 
• Maintain accurate records, documentation, and generation of quotes.
• Collaborate effectively with your team & other departments so clients experience an efficient and accurate application process.

The Position:

We have an exciting opportunity to join our Job Coach team in Liverpool and surrounding suburbs. If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.

The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. 

On a typical day as a Job Coach you might be:  

• Encouraging and motivating participants through appropriate activities to find their own employment; 
• Building relationships with local employers to source job opportunities for our clients; 
• Reverse marketing clients to employers; 
• Placing participants into sustainable employment leading to outcomes;  
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process. 

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 
About the role: 

As a Senior Consultant, Risk and Balance Sheet Management, you’ll contribute to a critical component of our success. As part of the delivery team you will work closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  This role will ideally be Sydney based.
 
As a Senior Consultant, Risk and Balance Sheet Management, you will be working with major banking, insurance and finance clients providing technical guidance concerning business implications of applications and technology platforms. You will also:

• Play a pivotal role in implementing FIS Balance Sheet Manager (BSM) Solution and its various modules including Asset and Liability Management (ALM), Funds Transfer Pricing (FTP), Liquidity Risk Management (LRM), Market Risk and ECL/IFRS9

• Perform client requirements gathering workshops, put together statements of work (SoWs) and project plans, perform data mapping /requirements workshops, perform production configuration as per client requirements, build custom reports, guide and assist clients in performing data validation and reconciliation testing, system integration testing and UAT

• Deliver training and presentations and create bespoke custom documentation to suit the client’s needs

• Assist pre-sales in preparing and delivering product presentations and demos to prospective clients

• Manage multiple concurrent projects

• Assist with training other team members

• Research client needs, analysing trends and best practices and creating detailed program specifications  

• Devise procedures to achieve greater efficiencies and solve complex technical problems.  

What you will need:   

• 6 plus years’ experience working in a financial institution or software solution/consulting vendor in the domain of Risk/Balance Sheet management

• Excellent knowledge of risk management and financial instruments along with understanding of Asset and Liability management, Liquidity Risk Management, Funds Transfer Pricing, Market Risk and Expected Credit Loss/IFRS9

• Proficiency with SQL scripting, Microsoft SQL Server Database and Analysis Services

• Analytical approach to problem solving

• Sound report building skills using Excel and pivot tables

• Advanced knowledge of multiple end-to-end systems as well as application development. 

• Good communication and presentation skills

• Bachelor’s degree in Finance, Computer Science or equivalent

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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